Teamwork

4,5 (793)
The project management platform built for client work.

Overall rating

4,5 /5
(793)
Value for Money
4,4/5
Features
4,3/5
Ease of Use
4,3/5
Customer Support
4,5/5

92%
recommended this app
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793 Reviews

Irfan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

One of the Best Project Management Tool I have recently come across

Reviewed on 2019/12/12

I am pretty happy with overall usage especially because of a lot of issues are being solved simultaneously in our team and especially because we have team across continents.

Pros

- Teamwork projects is one of the best project management tools available to date because of having so many features and one of my favorite feature is time logging and making time billable and non billable plus invoicing that is just a bonus in a project management tool.
- Feature of assigning one task to multiple users is also a huge plus this way all team members can log their hours to the task and are always updated about progress via notifications
- Notifications in the system are also very simple and I would say complete and easy
- Its communication ability via comments among team is brilliant and for us especially because we work in different time zones posting comments is easy when we want other team members to know something about the task or have a questions
- Creation of notebooks is another great feature of Teamwork Projects because that way all of our team members can always be on the same page
- Activity log is great and very very usable feature too
- Sub-task feature is the one which is very beneficial and is really helpful in breaking bigger tasks in smaller sub tasks

Cons

- Though the tool is pretty straight forward but I still feel it has huge improvement gap in User Interface
- Logging time is a bit confusing and needs some learning. I think it can be improved as well
- Reporting is good enough but I think can be enhanced and more reports can be added too

Response from Teamwork.com

Hi Irfan,

Thanks for a great review of Teamwork - it's always great to see a 10/10 score!

Our product team loves to get creative with Teamwork's features - so they'll be delighted with this feedback.

I've noted your comments on user interface and reporting and will pass this onto the design team to look into this further.

Don't forget to stay in touch with us at [email protected] if you ever need anything.

Many thanks,
Karen at Teamwork

Enrique
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Best tool for projects

Reviewed on 2022/12/17

In recent months it has become a vital tool for daily work. It has managed to change our agency perspective

Pros

TeamWork has everything you need to manage a complete project: time control, task assignment and profitability at all times.

Cons

The learning curve is a bit slow at the beginning, but in a few weeks you will get to know the philosophy of the tool.

Margarita
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 10 000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy to use and very intuitive

Reviewed on 2023/01/30

Overall, I have had a positive experience with Teamwork software. It's easy to use, has great features and customer service, and works well for managing projects. It's a great choice for teams that need a reliable project management solution.

Pros

I like that Teamwork software is easy to use and very intuitive. It has a lot of features and functions that make it easy to manage projects, track progress, and collaborate with team members. It also has great customer support, which is always helpful when you need help setting up or troubleshooting something.

Cons

I dislike that Teamwork software can be a bit expensive for smaller teams. It's also not as customizable as some of the other project management software solutions out there.

Sophie
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Great for tasking, mediocre to terrible at everything else

Reviewed on 2020/10/20

Teamwork excels at tasking and basic project management, but don't count on it for any company or portfolio insights and/or big picture views.

This is a good tool for small teams that worry about pipeline and traffic control but not for large interconnected teams that require account management, efficiency evaluation or budget oversight.

Pros

The UI is very intuitive and clear.
Actions around tasks have short paths to complete and work well.
The features for tasking are useful and easy to work with.
The knowledge base covers almost every topic and support is responsive, friendly and helpful.

Cons

The reporting tools are basically non-existent and any historical evaluation of data almost impossible.
Teamwork does not distinguish or allow to filter for late tasks historically, which means once a task/milestone is completed it becomes impossible to tell if that task was late or on time.
This makes tracking efficiency and employee performance impossible as we do not know if tasks are on time in general and where the bottleneck lie.

Similarly not being able to construct dashboards and manipulate data around time, late tasks, etc. for teams rather than projects hampers decision-making.

Compared to something like Celoxis or even Jira which for example allows to compare any data with custom scripts etc, Teamwork feels incredibly inflexible and dated to have to export excel sheets to manipulate and evaluate data.

Our account managers are not able to find out if they are doing good or not on a specific account as data can not really be filtered and displayed that way either.

Alternatives Considered

monday.com, Adobe Workfront and Asana

Reasons for Choosing Teamwork

Tool incompatible with teams.

Switched From

Celoxis

Reasons for Switching to Teamwork

Cost and team buy-in

Response from Teamwork.com

Hi Sophie,

Thanks for your review of Teamwork.

We apologise for the issues you have experienced with our product. Could you email us at [email protected] so we can try resolve these problems?

Kind regards,
Karen at Teamwork

Paul B
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Teamwork is great software for tracking Projects!

Reviewed on 2022/12/05

I have had a great overall experience with Teamwork. It is an incredibly versatile and user-friendly software that has helped our team be more organized and productive. The ability to assign tasks, collaborate on projects, and track progress has been a huge help for our team. I would definitely recommend this software to anyone looking for an effective way to manage projects and tasks. Overall, Teamwork is an awesome software that I would highly recommend!

Pros

1. The ability to assign tasks and track progress is a great feature.2. The interface is user-friendly and easy to navigate.3. The pricing is very affordable compared to other project management software.

Cons

The pricing started to get more expensive when we needed to add additional team members to the plan.

Alternatives Considered

Basecamp and Asana

Reasons for Switching to Teamwork

The affordability and easability of using the software.
Kathleen
Overall rating
  • Industry: Higher Education
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Teamwork Helps Us Prioritize & Communicate

Reviewed on 2022/11/17

I thoroughly enjoy working in it and appreciate having a record of accomplishments.

Pros

I like how easy it is to assign tasks to teammates, communicate changes, and review past tasks.

Cons

Some features are clunky, like the initial setup of processes, but once it's honed in, it's easy to follow and a major time saver.

Bassam
Overall rating
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to use, full of great features, budget Project Management Software

Reviewed on 2020/11/06

I have been using TeamWork for 6 years now, I am very happy with it, and new useful features are always being added, making the tool more and more helpful and efficient...

Pros

TeamWork Projects is an easy to use software, full of features to collaborate and manage projects. Notifications and customizations are very helpful. The ability to add users from different companies to collaborate in a project is amazing, and for me, it is an edge over other similar PM tools. The extended family of teamWork products also added great benefits. Integration with other software is also a big plus. And finally, the price for the subscription is very reasonable and the value for the money is on the upper hand...

Cons

The options to export the data or migrate data are a bit limited. Other than that, all features a project manager would need are present, being added or improved constantly...

Response from Teamwork.com

Hey Bassam,

Thank you for your review of Teamwork. It's great to hear that you are enjoying Teamwork and the extended family of Teamwork products!

We are delighted that Teamwork has had a positive impact on your consultancy's collaboration. Our team is constantly working to ensure that our product enables users to collaborate seamlessly.

We understand you note on data exportation. It would be great if you could email us at [email protected], so we can try resolve this issue for you.

Have a nice day,
Karen at Teamwork

Lauric Fruitace
Overall rating
  • Industry: Research
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Teamwork

Reviewed on 2023/03/06

Overall, Teamwork has enabled me to collaborate more effectively with my team and streamline our workflow.

Pros

TeamWork is an excellent tool to effectively manage projects, boasting a variety of features and advantages for the work team. It is user-friendly, flexible, and intuitive, allowing teams to collaborate safely and responsibly. Its comprehensive nature and high level of integration make it a great learning opportunity as well as a way to maximize productivity. With TeamWork, organizations and teams can take full advantage of their features and capabilities.

Cons

There isn't much to dislike about it, however, new users may find it a bit perplexing to begin with, and they may find it difficult to add tasks and obtain data. But, once you get the hang of it, it will become simpler.

Tarek
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 10 000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

It's all about great management

Reviewed on 2023/03/06

Quite good for the business till now and helps in many ways.

Pros

It's free to use and doesn't cost anything, I also like to track the whole process via this platform.

Cons

Actually, it needs more improvements when it comes to AI, it really helps when integrate.

Anjelica
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 51–200 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Good to use

Reviewed on 2023/02/06

Pros

Great to use for over 20 people. I used it for my team once a month a it does the job.

Cons

The least I like about the software is I should used it more than once a month with my team.

Yoana
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

I like it overall, but it feels a bit dated

Reviewed on 2020/08/27

Teamwork is our project/clients headquarters. We keep all of our logins, tasks, and team communications in there and so far it's been a good solution for us and keeping all of our clients project specific material seperated. The daily e-mail reminders and task notifications keep our team running smoothly and aware of what's outstanding or coming up.

Pros

We've been using Teamwork as our project management tool for years.

For my client's needs, it's a pretty great PM tool. It's easy for us to add new projects, create a Logins notebook and then add any tasks that need to be completed, assign to the person that needs to do it and attach any details such as date due and how long they have to complete it.

I'm also able to add "saved" tasks lists so I don't need to re-enter my recurring tasks every time.

It's easy to add and remove team members as well as clients. Lately they've updated the Dashboard when you first login so it has this cool tab called "My Work" that shows me what's due on my list only (not the entire teams) and what's coming up (and also what's overdue if I didn't complete something). This is a quick way for me to see what's on my plate.

I love the fact that it archives projects, we refer to old projects frequenlty as the client needs additional work or an updated design, etc... and the new file sharing options are super helpful so we don't need to export a client file anymore and send it via e-mail, we can just send them the link.

It also has a great file version feature, so we can see previous iterations and keep them all together

Cons

The interface is now cluttered and clunky. It's not as sleek and clean as say Basecamp in its simplicity. I don't ever use any of the reporting features because they just don't make any sense and in my opinion are not easy to implement. It could be I need to take some of their training or something, but haven't had the time.

I wish it was a bit easier to create a project template and then update it. Because I have to hunt it down and remember where it is, my templates aren't updated as frequently as I would like. I also wish it provided more user guidance on setting up what I consider advanced features such as Gnatt charts and the new Kanban board interface.

Alternatives Considered

Basecamp, Wrike and Asana

Reasons for Choosing Teamwork

We needed more features than Basecamp provided at the time.

Switched From

Basecamp

Response from Teamwork.com

Hi Yoana,

Thanks for such a detailed review of Teamwork - we really appreciate it.

It's great to hear you are enjoying our new updated personal task feature on our dashboard.

We are sorry to hear you've been experiencing some problems with our product - could you email us at [email protected] so we can investigate these further?

Many thanks,
Karen at Teamwork

Verified Reviewer
Overall rating
  • Industry: Environmental Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Functionality, Extremely Versatile

Reviewed on 2020/07/22

Excellent, we have been able to collaborate more closely and effectively on projects remotely which has been very helpful these past few months with most of oyr staff woring from home.

Pros

Teamwork.com has far more features than previous project management software we have tried. The GANTT chart function is superb and we have also been able to maintain easily searchable research archives for several ongoing project. Teamwork also allows us to invite partners from outside our team to view projects which had been an issue with previous softwares we tried.

Cons

Setting up and inviting new users to collaborate on projects has proved to be a little confusing at times but once they are set up everything works smoothly.

Alternatives Considered

monday.com and Asana

Reasons for Choosing Teamwork

Teamwork had more functionality than Asana and Asana had poor customer service.

Switched From

Asana

Reasons for Switching to Teamwork

Functionality and price, teamwork.com was by far the best option.

Response from Teamwork.com

Hi there,

Thanks for your review of Teamwork - we are delighted you are enjoying our product''s features and versatility!

If you ever need any assistance with setting up users, please don't hesitate to contact us at [email protected] so we can help you with this.

Many thanks,
Karen at Teamwork

Stacie
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Incredibly detailed project management software

Reviewed on 2019/11/05

I used Teamwork at a larger agency I worked with before (13ish employees) so when I opened my own business I decided to use it again for myself and my co-founder. I find the email reminders particularly helpful so I don't have to pester my co-founder to get her tasks done on time. She was really impressed to see how I could create a task list and assign estimates to it so she could draft up a proposal knowing exactly how long it would take me to get a project done.

Pros

The ability to create subtasks, apply time estimates, set percentages on task completion, back-and-forth commenting area on tasks, ability to set milestones, the 'Everything' view to see what tasks are assigned to you, email reminders for upcoming or past due dates - they really thought about EVERY detail of managing a software or web related project.

Cons

I can imagine it being overwhelming for someone to get started with. I've been using it for years so I'm grown accustomed to it now, but you might want to watch a training video or have someone walk you through all the features, even if you only end up using a few of them.

Alternatives Considered

Trello and Basecamp

Reasons for Choosing Teamwork

I used the Basecamp trial, but didn't realize how ridiculously expensive it was. Teamwork is MUCH more affordable, especially for a small business.

Switched From

Basecamp

Reasons for Switching to Teamwork

Has way more features than Trello and is way more affordable than Basecamp.

Response from Teamwork.com

Hi Stacie,

Thanks for leaving us a review of Teamwork Projects. I'm delighted to see that you have enjoyed our software and that it has helped by improving the way you work!

Onboarding to any new software can be quite daunting but we are working on some new and exciting ways to help with this! Our resource centre on our website is full of tips and tricks, alongside our knowledge filled support team! You'll find them at [email protected]

Many thanks,
Nancy at Teamwork

Katie
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

At TImes Complicated, But a Powerful Project Management Software

Reviewed on 2019/07/26

Teamwork is a poweful project management software that really means business. It can take a little getting used to, but once you have it mastered, it's great. Being able to connect to Google Drive is helpful for sharing documents. Additionally, the desktop app is amazingly functional, which is rare with software.

Pros

The organization of data, being able to collaborate, implemented chat/ticket submission, Google Drive integration.

Cons

Sometimes, this software can seem complicated to use. This is nothing a little bit of training and consistent use can't help, but worth noting.

Alternatives Considered

Insightly, Microsoft Teams, Slack, Basecamp, monday.com and Smartsheet

Reasons for Choosing Teamwork

We were looking for less spreadsheet and more project management with integrated chat so that we can effectively manage projects.

Switched From

Smartsheet

Reasons for Switching to Teamwork

The cost, functionality, features, and ability to integrate chat into projects.

Response from Teamwork.com

Hey there Katie,

Thanks for getting in touch and leaving us some feedback on Teamwork Projects! It was great to hear that we have helped you with organisation and collaboration - that seems to be a #win for both you and us here at Teamwork.

Leaving curves aren't always nice or easy, however, we have put a number of resources into this to help with the process. Our webinars are run daily, alongside multiple on-demand webinars, which will help with any on-boarding and initial learning of the software.

In addition to this, our support team are available 24/7 to suit all timezones and work schedules. They can give you demos on the software or answer any feature related questions! Just pop them an email over at [email protected] - they are a fantastic bunch, I promise!

Many thanks,
Nancy at Teamwork :)

Michael
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Teamwork makes the Dream Work

Reviewed on 2020/10/13

Every once in a while you discover a product or service that changes everything you do at your company. Teamwork was that product for us. Teamwork took us from a struggling agency that didn't understand its investment of time in our project work and that had no processes to speak of to a company that runs like clockwork.
We couldn't be the company we are without it.

Pros

Integration with other apps / software
Ease of use for team members
Ease of use for customers
Integration with email clients
Integration with browsers
The mobile experience is top notch
Cost effectiveness
Time tracking for team members
Integrations with Dropbox and Google Drive

Cons

Some minor limitations on template designs for projects but there are always work-arounds.

Alternatives Considered

monday.com

Reasons for Choosing Teamwork

Basecamp 2 had limitations and had a confusing interface for both our team members and our customers.

Switched From

Basecamp

Reasons for Switching to Teamwork

The software was a better fit for us.

Response from Teamwork.com

Hi Michael,

Our team will be delighted with this feedback and a 10/10 rating!

Don't forget, we are always available at [email protected] if you need anything or wish to submit a feature request!

Have a great day,
Karen at Teamwork

Verified Reviewer
Overall rating
  • Industry: Online Media
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Teamwork Helps with Project Management and Keep Us on Track

Reviewed on 2020/02/11

Overall the product is great! It integrates with our time software where we invoice our clients pretty seamlessly. The setup does take a while but once you have everything setup correctly you can easily manage the time of each of your employees and each project. It is great to keep everything all in one place for each and every project.

Pros

I like the fact that each project has so many ways to add information to each account. There is an overview tab where you can see the overall health of the project from one screen, and tabs where you can add Tasks, Milestones, Messages, Files, Notes, Links and even Comments for each project in the system.

Cons

It takes a very long time to get everything setup. There is so much to learn about the setup of the product and the free trial is not long enough to set up everything correctly from start to finish.

Response from Teamwork.com

Hi there,

Thank you for your review of Teamwork. Our product team will be delighted to hear the feedback - 5 stars all round!

On-boarding issues? We have this covered! We just released on-boarding templates so now we have a sample project within the trial setup, based on what works best for your business.

If you should ever need assistance, our Super Support team are on hand 24/7 for any and all issues! You can catch them at [email protected] :)

Have a nice day,
Nancy at Teamwork :)

Tim
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Simply the best

Reviewed on 2020/10/20

Overall, Teamwork has completely changed the way our agency does project management. Collaboration, transparency and efficiency are all up and it's all thanks to Teamwork. Their Support staff is excellent and the software is wonderful.

Pros

Easy to use interface
Many integrations available
Reliable

Cons

File storage runs out quickly
Many features we simply do not use

Alternatives Considered

Redbooth and Asana

Reasons for Choosing Teamwork

Antiquated and outdated. Needed something more modern and robust

Switched From

TaskRay

Reasons for Switching to Teamwork

Better price, more features.

Response from Teamwork.com

Hi Tim,

Thanks for your review of Teamwork. We are delighted to hear you are enjoying the integration aspect our product.

I've noted your issues with file storage and will pass this onto the developer team.

Have a great day,
Karen at Teamwork

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Teamwork is an affordable and robust project management software tool

Reviewed on 2019/08/04

Teamwork Projects has a lot going for it. They are constantly adding features and options that make it more user friendly, and address a lot of small business needs where many other project management software apps just focus on the project aspect, and neglect the money and expenses. Our only gripe is that they don't have a better invoicing system so we could run even more of our business with one application.

Pros

I was surprised at how much you get for the price with Teamwork out of the box. It has built in time tracking, an extensive notifications system that let's you choose how often you want to receive updates and what you want to receive them about, and a great thing is bulk edit of tasks.

Cons

The invoicing system is too basic. You can create an invoice and add expenses, however, there are not a lot of options here. Also, the API doesn't allow for you to go in and do too much which is something that would really appeal to our team of developers.

Alternatives Considered

Jira, ActiveCollab, ClickUp, Hive, Wrike, Ravetree and Shortcut

Reasons for Choosing Teamwork

Mavenlink is far too expensive, and has had little features / functionality added in the last few years. It also doesn't support agile development.

Switched From

Kantata

Response from Teamwork.com

Hi there,

Thank you for your review of Teamwork Projects. We were delighted to hear that you enjoyed the features of the software, and that it has helped with your organisation.

Invoicing system issues - we've got you! I've passed this feedback over to our Projects Champion, Julie, who will have a look into this request for you! Can you email us over at [email protected] with more details on the feature request?

Many thanks,
Nancy at Teamwork :)

Lisa
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Some great features for Time tracking, including dependent tasks and filter views

Reviewed on 2020/10/14

Pros

We love that our team tasks can have dependencies. Task 2 can not be started before task 1 if you choose to set up tasks with them dependent on others. We all get several hundred emails each week. The dependent task feature has reduced our need to email each other by 20%.

Cons

The set up instructions say how to use features but don't tell the reader why they would be helpful to use. We've been using the software for more than 6 months and we can't find a reason to use a handful of the features they highlight the most. When we've contacted support they were able to tell us how to use the features, but like the instructions they could not tell us what we might use them for.

Alternatives Considered

Microsoft Teams, monday.com, Wrike and Asana

Reasons for Choosing Teamwork

We wanted to have Gnatt charts and dependent tasks.

Reasons for Switching to Teamwork

Monday seemed to have so many options it was too complicated to determine how to set it up. Staff members didn't like the time tracking location in Wrike. The others were lacking features that were important to us.

Response from Teamwork.com

Hi Lisa,

Thanks for your review of Teamwork - we are delighted to hear you are enjoying our task management feature!

I've taken your comments about the instructions onboard and will pass them onto the team!

Kind regards,
Karen at Teamwork

Jim
Overall rating
  • Industry: Higher Education
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great people & lots of useful features but clunky to navigate and missing some critical pieces

Reviewed on 2017/03/29

Good people and great support. Good value for the $ -- that's why we're using it.

Lot's of useful features but hard to find them. UI is very clunky/difficult to navigate, especially when you have a large number of projects. Need to slim down, improve the UI. That's our biggest gripe.

Need more development on the "meta" side -- across all projects/teams. That's what makes it so hard for us to navigate. It's really more geared to the project rather than the "enterprise" level, but how many groups that need software like this have fewer than 10 projects? Probably not many. So, further development of the site with the "meta" perspective in mind should be a priority.

Also would be good to be able to generate timesheets that integrate salary/pay rate by person/project (you already have that info, it just doesn't do the math, creating the need for work arounds).

Comments are troublesome -- it's convenient to use the comment function because often communications are driven by the needs of a given task. But then, when you mark the task as completed, the comments (and associated attachments) disappear too. I know there are other ways to get to them, but it's clunky. Messages don't feel like the answer, because then you lose the task context. I think you could do a comment board per project, separated/demarcated by task list or task, and get rid of messages (or, make messages enterprise wide)

Finally, I'm not finding the "integrations" all that...well...integrative! I'm not really getting the advantage of the Dropbox integration and the Freshbooks integration is so limited as to not be very valuable.

Lest I come across as disgruntled, let me emphasize that we like the product and the people running it. We want to stay and grow with you. We switched to you from Asana and there's no comparison in terms of features and ability to manage a large number of people and projects.

Thanks

Pros

see review

Cons

see review

Response from Teamwork.com

Hi Jim,

Thanks for your review. We really appreciate your feedback. We're delighted to hear that you're happy you made the switch to Teamwork Projects from Asana.

Regarding improving the UI - as you can see from our roadmap https://www.teamwork.com/roadmap, a nicer dashboard is next on our priority list, so you should see some improvements to that really soon.

I'll pass on all your feedback to our team here for their consideration. Thanks for passing it on to us.

Best regards,
Therese

Vernessa
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

TeamWork Projects Incorporates Project Notebooks, Customer Portal and OS-Agnostic Desktop Timer

Reviewed on 2018/08/12

Overall, TeamWork (formerly TeamworkPM) is worth the monthly or annual fee. I've used TeamWork for more than 8 years and while I don't have a need to use it daily, I go to it for special projects and when I need a different kind of project control than I get with Apptivo.

The interface is pretty, with soothing colors.

The TeamWork crew creates excellent help documentation that's easily found in a comprehensive knowledgebase, they now have some full-fledged free online courses, and they included a customer support and feedback system within the dashboard.

And then there's this:

Transparency via a visual roadmap and update system on the TeamWork website that actually gets updated on a regular basis. Yes, I like skipping over to the website to see what are the latest fixes and what goodies they're planning.

Pros

Whiteboards are great but even the developers of TeamWork Projects (formerly TeamworkPM) were tired of trying to make them do the work of a real project management system. That's how I came across TeamWork Projects 8 years ago -- tossing aside the whiteboards and comparing online project management applications. TeamWork ultimately rose to the top because it either includes features I felt were must-haves or they had those features on the roadmap to deal with in the near future.

TeamWork has task-level time-tracking and incorporates a desktop timer that I use on both my Windows and Linux versions computers.

TeamWork was one of the few online project management applications that incorporated a file manager early on AND had the foresight to include it in the permissions system (important so all stakeholders have access to the files they need). I've used it for mock-ups, contract change-orders, and project photos.

There is a project notebook system that is far superior to a so-called project wiki found in other project managers. I use it to keep notes, format them to look like real documents (not just a bunch of text notes), and export out in a format that is useful to project owners and clients.

This was important enough that it would have been a dealbreaker if it wasn't included: the means to allow stakeholders (especially clients) to log in to see progress on their projects, participate in project-specific discussions, and access project-related files.

Cons

TeamWork's free tier is less generous than some of the other highly rated project management apps.

Keeping up with the times, they've lately added a Kanban view (but it costs extra). But why the boards view is an add-on instead of integrated into the main projects beats me and makes me call this a welcome feature that is also a CON.

Although TeamView has native integrations for GMail, HubSpot, and Harvest, I think it relies too much on its (well-developed and well-documented API) for integrations with the majority of the world of business applications. Of course, there are hundreds of Zapier workarounds. Still, I think TeamWork is strong enough to have better integration and less cobbled recipes.

Response from Teamwork.com

Hi there,

Thank you for the review of Teamwork Projects.

Kind regards,
Nancy at Teamwork.

Jessica
Overall rating
  • Industry: Online Media
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Ease to Use and Continually Evolving

Reviewed on 2017/09/10

It allowed me to manage multiple large projects at 1 time and collaborate with employees that were not heavy users. The ability to have tasks reoccurr and launch new projects from templates freed up staff to focus on other important areas of The business. The same account was used to manage multi service clients efficiently, especially with remote staff. The flexibility of privacy setting truly allowed for complete communication tracking without requiring communications being omitted to ensure a client didn't see it. As an administrator, I am able to take over a user account to manage every aspect of their account. Administrators can limit a users project view to only their assignments, which prevented a user from feeling overwhelmed.

The system is very flexible. Like many other PM systems, outlining how the users are expected to interact with the system is critical. Doing this, allowed me to migrate projects from Central Desktop to Teamwork in a week.

Pros

The UI is simple to understand, the number of efficient features is phenomenal and integrations with enterprise systems like Salesforce are easy to complete.

Cons

There are some small nuances of the search could be better, project specific calendars would be a huge asset and allowing an entire project to be imported by csv would be incredible.

Response from Teamwork.com

Hi Jessica,

Thank you for your review.

Great to hear that you are having a positive experience with a number of our features and with the simplicity of setting up integrations.

We will add the search capabilities and project specific calendars to our feature request list, have a look at our roadmap for upcoming features and developments.

In relation to importing a full project by csv, the following video will show you how to do so using an Excel file https://www.youtube.com/watch?v=NzGX7yh-4C4

Feel free to get in touch with us at [email protected] if you need.

Kind regards,
Wes

Amanda
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Project Management Software Hands Down!

Reviewed on 2017/03/29

In my last position our organization of 80 people evaluated multiple project management tools over six months. Teamwork was the clear winner. After we adopted this software the Teamwork staff worked directly with our team to help us find the best ways to use their tools and even made enhancements at our request! I've since used this software for two non-profits and my own company, founded just over a year ago. The choice was never given a second thought. Teamwork continues to make enhancements, they find ways to make their software more intuitive, and they add new tools regularly. Their service is exceptional. I send an email I get a response no later than the next day but usually in a matter of hours. There is no comparison to Basecamp, the tool I've seen other organizations use and the tool I was using before adopting Teamwork. Teamwork is far and above the better program.

Pros

Intuitiveness of all of the tools. Integration of all of the tools to work together. The appearance and flexibility to customize it for each unique organization. As an educated graphic and interactive media designer, I applaud the UI designers. Very clean, no-nonsense, where the design and placement of interactive objects don't get in the way of the use.

Cons

Love the new calendar. Would like to see how it could populate both ways to a Google calendar. This may already be possible and I just haven't explored it yet. Really can't think of anything, though.

Response from Teamwork.com

Hi Amanda,

Thanks so much for your review. We really appreciate you taking the time to write it. We're delighted to hear that Teamwork Projects has had such a positive effect of your team's productivity.

Here's a help doc about viewing your Teamwork Projects calendar in Google Calendar: https://support.teamwork.com/projects/calendar/viewing-your-teamwork-projects-calendar-in-google-calendar. Hope it helps. Let me know if you have any more questions.

We'd love to work on a casestudy with you and showcase it with our customers. If this is something you'd be interested in, simply shoot us a mail to [email protected]

Best regards,
Therese

Jessie
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Teamwork is a great alternative to project management

Reviewed on 2022/09/16

.We employ Teamwork in the organization since they let us divide all the jobs among the team members. It is in charge of allocating the proper duties to every team member so that they know what they are working on, who they are working with, and what will happen next. We launch projects and their execution through it. We feel particularly at ease using the tool because of its adaptable architecture, which enables users to work however they like. This tool is essential since it expedites project execution and guards against our forgetting to do particular tasks.

Pros

Adding tasks, assigning them to team members, and categorizing them makes it easier for project managers to keep track of the status of active projects. One of the company's favored benefits is the capacity to alert managers of upcoming duties automatically so they don't neglect them. It is the most delicate technique to manage every part of the projects you want to implement in the firm. It is the perfect instrument for allocating the tasks and resources needed to fulfill the set objectives.

Cons

It is not a very simple tool for new users, so I think it should have a more straightforward and less sophisticated interface so that it is not just utilized by technical employees or technology professionals.

Response from Teamwork.com

Hey Jessie,

Thank you for taking the time to review Teamwork! We're delighted to hear that your team is finding so many of our features helpful.

Thanks for sharing your feedback about Teamwork being difficult at the beginning for new users. We recently created a Teamwork Success Center which was built to help with setting your team and your clients up for success. The resources here might be useful for any new joiners on your team in the future! You can check out the success center here: https://www.teamwork.com/success-center/

Have a great day,
Willow at Teamwork

Bonnie
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Teamwork Projects - Keep up with projects

Reviewed on 2019/02/26

It keeps us on the same page and is a central place to gather copy for projects. It is the only system that has worked for us so far.

Pros

I am a technical writer working with a web development company. Before we started using Teamwork Projects (Projects) we were struggling to keep up and keep everyone on the same page. Projects has become a central place we can all use to keep things going.

One feature I use are the Notebooks. You can create them, assign different users, privacy levels, and categories. I actually write the copy for our projects directly into the Notebooks. If your internet connection is cutting out, it warns you to stop before continuing to work. When you save a Notebook, you can choose to send various people email messages, mark it as a new version, etc. There are lots of features, and that is just for the Notebooks!

You can also create task lists, estimate the amount of time members of your team will spend on things, track time on projects, and send email messages through Outlook. We have even gotten clients to use the system by sending them invitations so they can send and receive messages as projects progress. When clients can use it and participate, it says a lot. No more having to search our inboxes for email messages and cutting and pasting information. Before this, version control on copy was a nightmare.

Cons

The interface cannot be customized in such a way that it looks neat. There are filters that can be applied so that things will be listed in a certain way, but I haven't figured out how to have all my current projects listed right up front when I log in.