Wholehearted Endorsement of this Product
Pricing is economical and transparent. No mandatory phone conference/interview just to find out what it costs. Efficient sales process. Before my first phone call with the sales rep, they provided me links to YouTube videos detailing their capabilities, which greatly minimized the time required with the sales team to understand exactly what they offer. They were the only LMS I researched that did this and didn't hide their costs until the end. Extremely user friendly platform to administer and use that includes built-in course authoring tools. Meets all of our needs to provide internally developed online course ware in several formats. A course catalog and means for purchasing course ware from external content vendors is also integrated into the LMS. The staff are very responsive, outstanding to work with and very helpful when needed. They are also proactive and have solicited feedback about what next upgrades to their platform we would most like to see. If/when they get to some of those I'll easily give them full marks for functionality and features.
Customer service and communication is primarily via email, therefore, clarifying the exact nature and extent of a problem sometimes requires some back and forth.
Very Happy w/Skyprep
Overall Skyprep has made our training function operate in a much more efficient way. E-learning and even ILT course tracking have been made much simpler.
Skyprep is extremely easy to implement and navigate.
From an admin perspective, we are able to easily learn and utilize new functions without reaching out to support and our learners appreciate the ease of use and very rarely need help navigating the learning platform when it is time to take courses.
Sometimes there are buggy things that happen when content loads for learners but nothing too disruptive. It may be user error, we have not yet been able to confirm.
SkyPrep - Great support, Great buy~
SkyPrep employees are very attentive to the needs of their customers. We have personal support without account and receive help with troubleshooting issues when they arise.
SkyPrep allows us to track our employee training fairly easily. Once we came up with a plan of attack in how we wanted to format our LMS, it became apparent to us that SkyPrep offered most of the tracking options we needed to keep our employees learning. SkyPrep allows us to assign training to anyone in the company and track the progress of their work.
There are a few options that are missing from SkyPrep which we have been promised will be developed soon.
The SkyPrep team has been amazing at developing solutions to meet our unique LMS needs.
The ability to have our managers track their team members' learning, ease of scheduling classes, course materials stored in one easy to access place, the specific permissions we were able to set up for users and managers, the reporting features, the "helpdesk" features/support, and the user-friendly design.
The customer support via SkyPrep has been phenomenal in everything from developing requested software features, "helpdesk" accessibility when we have questions, explaining things clearly, and being positive and upbeat in every interaction via E-mail or phone.
For any kind of software (LMS or non-LMS), there are always features you could dream up. I think that the value you get from the investment you make in the SkyPrep software is definitely worth it. (We have the Enterprise Plan.)
Simple functionality for an LMS
Very easy to use and navigate across the platform from a learner and manager's perspective. The training process for new and existing staff has been simplified for direct managers and provides a more professional feel to the company. It's relatively simple to create and add new courses and assign them to relevant groups. Fantastic support if there are any issues or queries with the platform.
It's not the most robust platform for a franchise system as we would like certain user capabilities that are not available to learners or managers. It would be more beneficial if we were able to implement different resource centers for different groups.
STARLINK and SkyPrep
Overall experience is great - SkyPrep is reasonably priced and performs well. It meets our needs and we are very pleased with the customer service!
Intuitive, end user friendly, single sign-on, reliable, GREAT support from our account rep...
No complaints with SkyPrep. It's a great service for us.
We are a small-growing-to-midsize company that uses Skyprep as an online training site for external clients. It's easy to set up various modules by simply adding and arranging Powerpoints, videos, PDFs, etc. Like any software, there are improvements to me made (it would be nice to be able to filter active vs. inactive users and have even better reporting features, but over the year we've used the platform it only keeps improving, it doesn't get worse. I tried a demo of another software site that wasn't as easy to use, so I would say Skyprep is one of the best on the market for people without a computer programming background. Users, for the most part, find it easy to use, they just have trouble sometimes with losing their log-ins, resetting their passwords, and knowing the right button to go to the next module. But overall, most everyone has had a very good experience with this platform, internally and externally.
Ease of use, features, layout, accepted files
Reporting, managing users
Jimmy's Goes Digital with Learning!
I've worked with SkyPrep with two separate restaurant concepts now. They are very helpful and supportive through the entire process, and we have minimal issues.
It is easy for me to keep track of where all the learners are within the program, especially with a company that is in multiple states. A lot less traveling to verify.
The initial set up took some time, but once it was in place, adjustments to the learning content was a breeze.
I am still in the process of identifying a commercial LMS for several Aviation topics I want to make available for the Industry. Does Skyprep support Keynote files to be embedded into an online training program? Most of our Programs and Type Ratings have been developed using Keynote. Thank you for the feedback.
A valuable Learning Tool
An absolute pleasure. Great product and fantastic support from [SENSITIVE CONTENT HIDDEN] and the team.
I found the ability to build assessments to measure the learning uptake of my team very easy. I am not 100% tech savy, but found SkyPrep easy to understand and work out.
I would like to see better analysis graphs and the ability to build bespoke reports.
They have been great and worked with us through changes in the organization and found ways to fit the product to our needs.
This was an affordable option for us with a wealth of options that come with the product.
I wish there was more growth from the software in terms of options for assessments and polling learners with instant feedback.
I learn more about Dentistry and so do the users.
It's easy to set clients up for training and I like being able to see what they are working on and have completed.
I wish the software would remind clients who quit doing the course to begin again. (It might somehow, but I don't know that yet.)
I'm building and managing courses on the platform
Sky Prep Review
Sky prep is a great tool that use for our business and is to upload document, videos, pp, etc. It is easy to gain access to the users participation and assessment scores.
Making items accessible or downloadable for the users on different computers
Response from SkyPrep
Hi Jake. Thank you for taking the time to write us a review! We actually have a feature that will let you determine which items can be made available to download by your users. If you reach out to [email protected], someone will be happy to provide details on how.
I have been working with the Professionals at Skyprep for over a year now and the experience has been great. The product makes it extremely easy to create upload material, create exams and courses and sell my courses. Most importantly, my customers love the user friendly platform.
Lastly, when I started my business, all I had was a bunch of videos, powepoints and PDF's, and the Skyprep team helped me turn those items into a series of seamless training programs from enrollment to certification.
Thank You Skyprep
Skyprep proves to be correct choice.
After exhaustive research and trials Skyprep is the clear winner. Now, one year after implementation the benefits are realized throughout the organization. Skyprep's easy of use, excellent support, wide range of functionality all at a great price, has given us an edge in the marketplace.
Forward Thinking Company With Customer Service Done Right
SkyPrep is a forward thinking company that has enabled STARLINK to enhance its online training experience. They have been responsive and have provided us with timely solutions. SkyPrep goes the extra mile for STARLINK each and every time! We highly recommend Kia and the SkyPrep team.
Skyprep is a big hit for event staff training!
It is a very user friendly software both on the admin and learner side. After a quick training with our contact, [SENSITIVE CONTENT HIDDEN], we were comfortable setting our platform and releasing courses to our staff. It was extremely easy to set up our platform and create accounts for our event staff. They have a bulk upload template for creating users that saves a lot of time. It allows us to upload a wide variety of documents, videos, etc. that make it very easy to create courses. Their assessment creation system is very straightforward and easy to navigate. We love to use their analytic tools that are included with the platform. After just a few clicks the system creates very useful spreadsheets or diagrams that can be used to review course analytics. Overall, Skyprep is a super beneficial tool and we love working with them!
Skyprep has just released their first gamification update, which we are excited to use, but would like to see more additions to this in the future like adding in games, leader boards, etc. that we can use to engage our staff more.
This has helped with tracking employee compliance training, new hire training, etc. It has been great to add a more formalized look and feel to our training program.
As an admin, the system is very user friendly. Uploading content, creating new user accounts, creating courses and learning paths, etc. is very straightforward. I am also able to get quick responses from the SkyPrep team when I run into issues. I have also seen some of our feature requests become actual features, which has been great!
We did have some technical issues on our end that other customers did not experience. So it took a bit of time before it was able to be diagnosed and resolved. The issue was something our company needed to address.
Skyprep is A Great Option for Courses
We were able to totally put our training online using Skyprep and it's been successful for most users, only some individuals have had trouble navigating the system. We've had young adults all the way to seniors using Skyprep and it has helped with giving people flexibility with how fast or slow they want their training to be. It's fairly easy to manage and we're looking at additional ways to use it in our company. Customer support has always been good and unlike other software we use, we haven't had much issues with Skyprep at all so we've been consistently happy with it.
Skyprep is fairly easy to use and pick up, and flexible with customization. You can upload several types of files.
We had very basic reporting which isn't as helpful for fine tuning reports, but we are hoping more advanced reporting will allow us an easier time.
your learning platform partner
I have been on both sides of the IT tech/user interface. I can enthusiastically and unequivocally say that I have never known an IT operation with a more positive can-do attitude than SkyPrep's. First, they have a stellar platform. But no platform is perfect and there are always features and options that might make it better. In other IT operations -- including the ones I have belonged to -- the attitude on the part of the tech people was very much we/they. "We (the tech people) know all. And wouldn't this be a great job if it weren't for all those users and customers we have to deal with." The attitude at SkyPrep is much healthier and ultimately much more constructive for everyone. If you have an idea for a feature, SkyPrep's approach is open-minded and creative. "Hmmm. Maybe that would be a good idea. And maybe it would be even better if we also did such-and-such..." I'm not saying the SkyPrep tech people don't have to prioritize and I'm not saying they can drop everything for every request you make, but they seem to think of customers as partners, as scouts for what the training market needs. So if you need more than a cookie cutter approach to a learning platform, I would make two suggestions. Number one, sign up with SkyPrep; most if not all the features you need are probably already there. Number Two, think of yourself as their partner in return by respectfully and appreciatively letting them know what you think would help them in their mission of making SkyPrep even better and better and better. And that's saying a lot.
Response from SkyPrep
Thanks Jack! We will always work to make sure you are getting what you need.
Great training software for my customer service team
Great experience so far, we mainly use SkyPrep to train our overseas customer service team. We use the webinar function a lot and never had issues with it. I also really like the advanced reporting features, I need to create customized reports for our weekly meetings and SkyPrep makes everything available easily.
Ease of use, customer service, easy to manage the platform and create courses as an administrator
No complaints so far, I asked the customer service team for specific features and it so happened that they are releasing a set of new features soon, some of which are the ones I was looking for.
Sky Prep Evaluation
The customer service and our sales representative, [SENSITIVE CONTENT HIDDEN]
are like none we've ever dealt with before. They are very quick to respond. They reach out all the time and check on us to make sure we are doing well. Any time we have stumbled into anything they have always been right on the spot to assist us.
After reviewing several different software companies we found that SkyPrep was the easiest one to learn quickly, which we needed. All of our modules were downloaded with no problems at all.
At this time, we don't have any complaints