WebHR Reviews

- Almost Everything
- This is one of the best applications that I have used, implemented or purchased in the past 9 years of my professional career

- Almost nothing
- A few features or modules were not up to the mark when they started this up but the company have been taking every feedback seriously and continues to deliver all the possible features at a very fast pace without taking much time.

- User friendly interface and less costly with almost all the HCM modules available in package.
- support for the software is great from vendor

Customization is bit problem and less flexible for localization specially for uae leave and eos calculations.

The available features, it appears to have decent features but does not flow with ease of use. If they continue to develop it to be more user friendly it would be a great resource. I am still a little on the fence with it but, looking forward to having bugs worked out.

Functionality is not there yet, it needs to be simplified and more user friendly.
Does not properly sync with QB Online. It is a bit pricey for its lack of functionality.

As a single user with no hr experience I was able to use this software for my domestic employees with out any hassles. The support was real time, fast and efficient. I have been very impressed.

Nothing to be honest, the software integrates with all major software and platforms, there is bo downside

Attendance, Payroll, Leaves and Employee Modules

Some modules are not flexible to manipulate and so cannot be customised.

Love the job module, it´s fairly easy to use, keeping track of employee data and data input is made by filling out editable forms, it´s a good tool.

Please fix the UI so it works on all mobile devices, it´s almost impossible to work in my phone, responsiveness.

The ease of customization and the attention to detail that i have not seen in any other HR softwares.

I believe the support can be more expedited.

What I like the most for this software is that it is very convenient and processes easily. Easy to use and find the information you needed.

What I like least to this software?Well none so far.

Human Resource for Employee Data for Attendance tracking, Employee Details and Documents.

Forms module converting to internal forms

Product is easy to use by Admin as well as all employees.

Time zone remains the same even though the zone (Dubai) is selected.

It is easy to navigate things, very straight forward on functionalities you need, eg. reports - employee hours summary. I can already access this even if I'm in a restricted client network.

A few of the things which I don't like:
* Display of Late Comers Summary on Timesheet Board - as I am deployed to client, I do not tracked my timeout on daily basis. So seeing this list report that tells me I'm absent is a bit off. I hope there is a way that employees deployed to client may opt for this type of feature, eg. time in/out tracker.
* Requires mandatory time-in even on Timebank -- since this is timebank (personal time-off/holidays) why does it requires a time-in (for me it doesn't make sense when you're not even reporting to office that is why it is called timebank, right?)
* On Timebank as project type, can this be generally defaulted to Non-Billable? are there cases where timebank is billable? As I understand even if you work on holiday, you would not log it as timebank but on OT or project billable.
* To make a template for employee hours instead of manually generating it for a period on adding multiple or single hour. A template could also be cloned or replicated for another set of period. Currently, I'm using the Add multiple hours for billable time but in cases that I have timebank (holiday or VL/SL) in between, I need to cut the billable period to add a record for timebank. In comparison if there is already a template with project, and all you need to do is to log time. If I'm not mistaken, I think this is how the original RCG timesheet was.

It is user friendly and the user interface is quite interactive. It is like Facebook for employees! Makes employee engagement better.

Some of the functionalities should be enhanced, the software is still in its initial phases so more different types of features need to be added to make it a holistic HR software. Recruitment tracking and application screening should get better.

Its online integrity by using laptop, smart phone locating employees by using its GPS service is tremendous.

Pricing for short term employees like hired for 10-20 days may considered somehow in pricing structure

Easy to setup
Easy to use
Once you adjust to it you will love it
Support is slow but really accommodating if you convince them of your needs.

Lacks control on payslips (blocking duplicate payslips for the same period for example)
Doesn't keep historical data (if an employee moves stations or companies there is no way to report on this from a financial perspective).
Support is slow and needs chasing.

It's a user friendly software and very easy to use and understand.

There is always room for improvement but WebHR team is continuously looking forward to update where they lack so nothing as such so far. Minor improvements in module that we let the team know from time to time and they update it. Looking forward if they add gradual calculation option in Ad on performance module so that employee get to know the marking before submission.

Multiple functions available for tracking information, reports are available to compile data, imoorts information from the payroll system.

Doesn't allow for information to be imported from our ATS, functionality of the deopdowns and window scroll could be built better.

There are far to many pro's to list or even go into with WebHR, this software will not disappoint. It would take a multitude of software packages combined to fulfill what a subscription gives you!

That it was not available sooner, spent many years looking for something like this, and countless hours formatting excel spreadsheets.

This is the best HR software I have ever personally used. It's so simple to use, great features, easy to use (for employees) quick to clock in and out, great payroll system and reporting. Support is second to none! So helpful when you need help. I would highly recommend anyone to use Web HR.

I generally can't think of anything, everything can be always a step better. But honestly, this system wouldn't let you down! Just keep up with the good work!

Sometimes system does not support so we cannot login at the time we reach,if we forward the request to our reporting authority they can log us in, also it is easy to keep a track on leaves

sometimes if you apply for more leaves, it will only calculate as per the allowed days.
this feature some times confuses me

You knew exactly how many hours you had there was no guessing and everyone was on the same page. Also, liked the fact it said my name.

WebHr was always freezing and not allowing you to clock in 2 good days out of 5, glitches need to be worked out. Suggestion: Have the software install on your desktop, this would eliminate the ipad freezing and also the frustration. The WebHr's time was either ahead or behind with all the other clocks (computer, phone etc.) Sometimes when you selected sign in it would say you are going out to lunch, sometimes WebHr would not clock you in or out and you would have to go to HR to have your time adjusted. Should not only be used for hourly but for everyone in the company holding everyone accountable.

WebHR is very interactive, smooth and nullifies the effort of an employee to use the features provided by the HR management. I will describe a use case of the skill, i usually check-in the meeting rooms which i booked in my office with the tool used for booking the room . With this skill i can ask Alexa to check in with a few seconds of effort ( room check - in feature is not enabled currently and it can be easily integrated attendance sign in feature of WebHR ). I like WebHR skill and suggested my management to leverage Alexa skills to office employees for their tension free interaction and usage of HR services.

I would like to know how the attendance sign in feature is working the peers with more than one employee,
Scenario : if my team has one Alexa, how will it work for signing in attendance for more than a employee. I think, It can be rectified by asking Alexa to sign in and Alexa asking employee name followed by any authentication to successfully sign in the employee to the office/tool.

Almost All, specifically time management and accuracy of reports

Recruitment process i.e shortlisitng of candidates module should have more clarifications

Every thing is very clear like approval stages and where it falls, without bothering to check with your second command for approval status. good i like that.

Not user friendly , like you can not itself change DP or your information until admin /HR personal change. The front panel should be like FB interface to get more attraction.

User friendly and easy to understand everyone, all information clubbed in one place that is very good.

Meeting information need to change, employees directory
dash board looks need to change, overall looks needs to change its looks like a just webpage.

The payroll functions and reimbursement features is what I personally use the most. Those functions are easy to navigate. We also really enjoy the appreciation badges, it is an easy way to show appreciated or recognition of a fellow colleague.

Sometimes there are issues with on boarding and employees receiving the emails. This has improved but there is still some improvements that can be made to that function. The once things that I dislike the most is the delay in responses from Customer Support. There are many times where I have had to send multiple emails and days will go by before a response is given. Sometime even the response is not helpful.