Box Reviews

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5587 Reviews

- Industry: Consumer Services
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Better than the rest
Reviewed on 2024/09/10
Came for the file storage. Staying for the wide array of features to edit, collaborate, protect,...
Came for the file storage. Staying for the wide array of features to edit, collaborate, protect, and organize my work.
Pros
Besides being a file sharing and storage software, it excels where other software does not even come close. I like the features to edit docs and files. The integration with google workspace, adobe, and microsoft office make this so essential. The security features are also not something I realized I valued until I started using box. I just feel like my files and my data are taken care of when I use this service.
Cons
There is no beating around the bush here: box is expensive. But also... lots of storage services are these days. The free version does not get you very far. I think it's the same space Google Drive gives you, but again, the features within box cannot be found elsewhere.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 5.0 /10
Great software but not perfect
Reviewed on 2024/10/03
My overall experience with Box was really good but not without flaws.
My overall experience with Box was really good but not without flaws.
Pros
I liked the ease of being able to transfer files between office computers at a very competitive price.
Cons
The sychronisation was sometimes slow and the software was very limited with compatibility of operating systems.
Alternatives Considered
Google DriveReasons for Switching to Box
Cheaper and a recommendation from other colleagues- Industry: Events Services
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Pack it in the box
Reviewed on 2024/10/22
I do struggle with being able to find documents, but when I know where to go, it is always easy to...
I do struggle with being able to find documents, but when I know where to go, it is always easy to access.
Pros
Box helps my larger scale university job easily collaborate and keep things in one space. I am able to access old documents, and easily reformat to update to my current needs.
Cons
For whatever reason, I have difficulty being able to easily find documents with the way that my specific organization has folders set up. I have not used it in other jobs, so I am not sure if this is a universal issue.
- Industry: Nonprofit Organization Management
- Company size: 1,001–5,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Better then most online storge services (free account).
Reviewed on 2024/12/02
The share option is much better than other services.
The share option is much better than other services.
Pros
The interface is very user friendly , on desktop and mobile.
Cons
The storge space on a free account is a bit low compared to other online storge services.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Box is where it’s at!!!
Reviewed on 2024/10/29
Overall, I thought box was easy to use easy to show others how to use an easy to add documentation...
Overall, I thought box was easy to use easy to show others how to use an easy to add documentation to.
Pros
The product has become more robust through the years of using it at 2 different companies.
Cons
Sometimes an account needs to be created before someone can view items that are shared.

- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Box is my number one cloud storage software!
Reviewed on 2024/07/24
Overall Box is my favorite cloud storage software. I use both Online and Mobile App and love the...
Overall Box is my favorite cloud storage software. I use both Online and Mobile App and love the seamless use from one to the other. In all the years that I've been using Box, I have never had a single security issue. The functions are easy and intuitive. File loading and transferring is very fast. Box is a very solid and reliable product, with a high trust factor. I highly recommened.
Pros
Box offered the best introductory deal, so I gave it a try. I like the clean interface, ease of use, security, and intuitive functions. Box makes file sharing easy and very reliable.
Cons
I've been using Box for over 3 years and have never had a negative experience.
Alternatives Considered
Dropbox BusinessReasons for Choosing Box
Box is easier to use, has a cleaner interface, and is faster.Reasons for Switching to Box
Better introductory discount. Also, Box is a cleaner, more intuitive, and user friendly software.- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Helpful for collaboration
Reviewed on 2024/08/28
We've used it for years to track various parts of our business, with the persona on site and the...
We've used it for years to track various parts of our business, with the persona on site and the one in the office, both able to update, without having to meet or even be in the same place.
Pros
Quick, simple, easy way to collaborate with others across distances.
Cons
I really can't think of anything. We mainly use the spreadsheets and it works great.
Alternatives Considered
Dropbox BusinessReasons for Switching to Box
The main reason was pricing. Also, for our functions, Box.com was much simpler and worked much more quickly than Dropbox.- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Box is the lowest priced best management service
Reviewed on 2024/08/26
Box is fantastic for keeping everything managed and stored in one place. I really appreciate how...
Box is fantastic for keeping everything managed and stored in one place. I really appreciate how competitive the pricing is compared to other options. The software has no crashed on me yet and I do trust that all my files are safe. It is quickly accessed through any phone or laptop (or tablet).
Pros
Box provides me easy access to all of my documents, files, and data, at an affordable price with a no nonsense software and universal support structure.
Cons
I wish apple had an integration with Box and iCloud natively. It is its own separate app.
Reasons for Switching to Box
best price available compared to all for the maximum storage capability of what I need
- Industry: Construction
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
So easy, so secure, no limits.
Reviewed on 2024/06/11
Great. It's so easy to use and I can do all my backup files and sharing files with clients in the...
Great. It's so easy to use and I can do all my backup files and sharing files with clients in the same place so I don't have to duplicate work.
Pros
No limit to file size or number of files and folders for the business (PRO) account.
Cons
If you want truly unlimited file size and number of files you have to make quite a big leap in price from the standard account.
- Industry: Food & Beverages
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to Naviagate, Easy to Share
Reviewed on 2024/10/21
I am very happy with the functionality, and how easy it out to create custom access and share...
I am very happy with the functionality, and how easy it out to create custom access and share links. The search feature also works well when you are looking for specific documents.
Pros
I like how easy it is to customize and share files with specific parties. I like how customizable the layouts and folders are.
Cons
I wish there was real time editing inside the tab you are viewing, same as Teams, Dropbox or Google Drive. I have oft had to teach people that they need to open the view only file in the "online" version and edit there.
Reasons for Switching to Box
Workflow with related products for seamless transition- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Box Review
Reviewed on 2024/10/06
Overall, it’s been a good experience. It helps keep everything in one place and makes working with...
Overall, it’s been a good experience. It helps keep everything in one place and makes working with my team much smoother. There’s a bit of a learning curve, but once you get past that, it’s super useful.
Pros
I really like how easy it is to share and organize files. The collaboration features are great, and I feel confident using it because of the strong security.
Cons
It can be a bit slow when working with big files, and some of the integrations can be tricky to set up at first.
- Industry: Food Production
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Does what you need, straightforward and robust.
Reviewed on 2024/10/07
Box was utilized for my first 2/3 years with this current company. The company as a whole made the...
Box was utilized for my first 2/3 years with this current company. The company as a whole made the transition from Box to OneDrive for Business. As a front end user, I did not see any issues with Box and think it was a great solution, but I believe the company as a whole transitioned to overall integrate more of Microsoft's Office 365 for simplicity and consistency.
Pros
Box does what it is supposed to do. It worked well as a backup solution and I always felt confident my documents and data were secure and easily accessible through desktop or mobile means.
Cons
Throughout my experience with Box, I would say that I never found a negative aspect.
- Industry: Broadcast Media
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Five Star Platform
Reviewed on 2024/11/26
It is always great to work with a five star platform.
It is always great to work with a five star platform.
Pros
Me I feel like Box has made storing things online easy because I can access my data from the cloud easily. Box has the best integrations ever. Box's customer support team is dependable on.
Cons
I haven't had any challenges with this platform.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy File Searchability and Management
Reviewed on 2024/12/13
Overall Box makes organization easier for our small marketing agency. We have tens of thousands of...
Overall Box makes organization easier for our small marketing agency. We have tens of thousands of files, if not hundreds, and they're all easily found via the Box app and website.
Pros
Box makes organizing our server a breeze and finding files quick and easy. The search function and the ability to filter by file type is huge.
Cons
Depending on specific settings set by the admin, file links sometimes disappear and become inactive. Although this is good for safety reasons, it makes referring to old files a bit inconvenient.
- Industry: Telecommunications
- Company size: 501–1,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Very Good Program
Reviewed on 2024/02/10
It helped me to complete my work very quickly and not worry about the confidentiality of my files...
It helped me to complete my work very quickly and not worry about the confidentiality of my files and data. It also helped me in the development of my company and the speed of its performance and transfer of files.
Pros
A very secure program that allows you to store without limits and share them in a very safe and easy way, and you can restore your old files. also. This allows the organization to be managed better and faster and is very excellent for large, medium and small companies and institutions
Cons
I do not find many negatives in this matter, and since I learned about the program and used it, I have not suffered from any problems or negatives.
- Industry: Legal Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A robust tool.3+ years using it and it is superb.
Reviewed on 2024/09/12
Box allows us to work at our full potential and make quicker decisions.
Box allows us to work at our full potential and make quicker decisions.
Pros
The safety and security Box brings when sharing files is mond blowing,It is also very easy and effective to send files,download and receive files as well.
Cons
Nothing really,I like the interface and the ease of use.There is nothing I would change at all.

- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
automates manual processes
Reviewed on 2024/07/09
It reduced my work by having more effective communication with my group to carry out the tasks...
It reduced my work by having more effective communication with my group to carry out the tasks together and visualize their process.
Pros
Previously, the processes that we now automate through Box took us a long time to carry out, with automation we have reduced work times and improved daily production in task deliveries. It has been useful and we have been able to work as a more organized team and with better tools.
Cons
In my experience there is nothing I have to say that needs to be improved, it is a good platform with its services
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
File Storage and Sharing Program: Box
Reviewed on 2024/09/19
Pros
Box has a mobile application which makes it super easy to store, share and coordinate on files in one place.
Cons
There is no daunting aspect which I am experiencing on Box.
- Industry: Information Technology & Services
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Simple and sorted file sharing
Reviewed on 2024/12/05
Experience is good and helpful with Box. As our main work is logs management and analyse the logs...
Experience is good and helpful with Box. As our main work is logs management and analyse the logs by taking it from customer. This work is easy with Box to take logs and to see the issues with easy storing and sharing capabilities.
Pros
1. Helpful in storing and accessing large size files with ease and security.
2. Easy login if there is a account and can provide permission to each file.
3. Sharing files with short links, handling company data and signatures are effective and not a big deal now.
Cons
1. It urge to create account who is not in box to access file which sometimes a headache for customers,
2. Quite costly for small organizations.
- Industry: Staffing & Recruiting
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to use Content management platform
Reviewed on 2024/07/07
Pros
It is a secure platform that provides a secure environment for my data and keeps everything safe. It does not sell or steal anything from our data like other cheap software available in the market. Its sync features work amazingly and uploads data in very little time. If I talk about the cost it is a cost-effective tool and provides premium type of services to not only me but also to all users of Box.
Cons
Box provides secure services, there is nothing to dislike about this tool. I appreciate its team for developing the great features that have created easiness in managing our precious data.
- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My Box experence
Reviewed on 2024/06/08
I had a wonderful and hassel free experence. It is smooth to use. I would definatly recommend to my...
I had a wonderful and hassel free experence. It is smooth to use. I would definatly recommend to my friends and partners.
Pros
I like the ease of use. The navigation is prety neat and the data is well secured.
Cons
Sometimes the navigation is not precise but when similar tags are used it works fine. The organization of files could be little more better.
- Industry: Alternative Medicine
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Box - easy, effective and secure cloud storage you can totally rely on
Reviewed on 2024/02/25
Happy I found this years ago. When I was a teacher, I would put student documents online, so they...
Happy I found this years ago. When I was a teacher, I would put student documents online, so they could access the notes later - and they also loved getting teh free introduction to using Box.
Pros
I like the way it integrates. I use it with Trello. I also have a folder of all my details for when I travel, like photos of my passport, tickets and contact numbers. It means I can access these from anywhere if the world if needed.
Cons
Nothing. It's a great product and works really well. There's nothing to complain about with Box
- Industry: Oil & Energy
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Box a great alternative to email
Reviewed on 2024/08/13
Over all we are very happy with our Box accounts and they work as expected.
Over all we are very happy with our Box accounts and they work as expected.
Pros
Box is a very easy platform for sharing files that can't be sent via email. Safe and secure its a great platform for any business that needs to share large files with clients or other collaborators.
Cons
Can be a pain to manage, and you can end up with a lot of individual accounts
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
8 year user
Reviewed on 2024/09/24
We continue to use Box because of its simplicity and smooth transitions between our team. As...
We continue to use Box because of its simplicity and smooth transitions between our team. As mentioned, the syncing can sometimes be slow
Pros
Simple and clean. We have developed a process and system using the box cloud, and it has been a game changer for our business.
Cons
I noticed that sometimes it does not sync with the box online. This can be a struggle at times due to Wi-Fi connection and or the speed of the box update.
- Industry: Pharmaceuticals
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Box...Up All Your Files
Reviewed on 2024/09/11
I really like Box as a cloud storage system. The best feature is how multiple users can work on the...
I really like Box as a cloud storage system. The best feature is how multiple users can work on the same document, even simultaneously, and this does not affect the final saved version.
Pros
A single place where all documents can be reached.
Cons
Sometimes...and I do mean sometimes, it can be a bit laggy.