Ordoro

4.7 (77)
Write a Review!
Conquer Ecommerce Complexity

Overall rating

4.7 /5
(77)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.8/5

95%
recommended this app
Sort by

77 Reviews

Diane
Diane
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Great program, already saved the fee

Reviewed on 2016/02/17

I am using Ordoro, after trying them last year for a while and than dropping them, have found them...

I am using Ordoro, after trying them last year for a while and than dropping them, have found them now to be a great shipping channel.

I sell on my web site, Amazon, eBay, Etsy and hopefully have some sales this year on Shopify.

Ordoro collects all but my web site, which I enter manually.

Than I can pick between USPS (which runs via Endicia), UPS or Fedex. Whoever is cheapest gets the shipment, great for me, as some shipments are 2-3 pound some 30 pound. (I ship live plants).

Very happy with Ordoro. I save more than the $25 a month fee easy in the spring, summer and fall.

Tina
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent App and Excellent Customer Service To Back It Up!

Reviewed on 2016/07/22

I spent about a month thoroughly searching for the right backend fulfillment software for my...

I spent about a month thoroughly searching for the right backend fulfillment software for my eCommerce business. I read up on numerous blogs, articles, and reviews. There were definitely some big name guys out there that I considered, but at the end of the day, I went with Ordoro and I'm so glad I did! I would highly recommend Ordoro to anyone else looking for a fulfillment app for their business.

Pros

-Easy to navigate and user friendly interface.
-Technically advanced and professional level quality.
-Great features(especially the deep discounts off of regular USPS rates!)
-Fantastic customer service for all your technical questions.
-Many features that can be added on an as-needed basis. You only pay for what you need which is great!
-Affordable
-Reliable technology

Cons

I honestly cannot think of any at this time.

Verified Reviewer
Overall rating
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great App, Amazing Customer Service!

Reviewed on 2019/12/20

We use Ordoro to integrate our warehouses with various channels and to write-back accurate stock...

We use Ordoro to integrate our warehouses with various channels and to write-back accurate stock levels.
We're really happy with the service so far and we look forward to developing more integrations in the future as we expand our business to new territories.

Pros

Ordoro's customer service is first class, no problem has been to small for them to take on for us which we really appreciate.
Ordoro's kitting options have made fulfilling our website bundle orders really easy.

Cons

We're looking forward to using Ordoro for more integrations with FBA warehouses worldwide.
We'd love to see an overall view of our stock by warehouse in the future.

Justin
Overall rating
  • Industry: Political Organization
  • Review Source

Overall rating

Been using Ordoro for years and couldn't be more grateful.

Reviewed on 2015/03/20

Ordoro handles all of our shipping. Our brand, My Magic Mud, has gone from 1 location to 270 in a 9...

Ordoro handles all of our shipping. Our brand, My Magic Mud, has gone from 1 location to 270 in a 9 month period and this solution has grown with us. For the price, there's nothing out there I'd rather use. They also save us a lot on shipping with their discounted USPS rates. I have no affiliation with them nor reason to write this review other than out of gratitude for the technology they've created that allows my little startup to compete with large companies.

Pros

It's unbelievably functional for the price. Saves on shipping as well. Ship fast and in bulk in seconds. I can process and ship out a hundred orders in just a few hours. Great pricing packages for small to medium size operations. Integrates well with BigCommerce and Amazon. Good inventory tracking. Constantly updating functionality.

Cons

I'd like to see more control over saving customer profiles. When I type a customer name, it saves the data and populates fields automatically, but I'd like to save changes and have control over what it future populates for easy reorder management. Doesn't have any good system for accounting that I could find. I also think Ordoro needs to provide some solid reporting mechanisms. But none of this stuff should be a deal breaker for any startup, smaller operation. Definitely not robust enough for larger companies or major fulfillment centers, but this software was created to empower the little guy!

Jason
Overall rating
  • Industry: Retail
  • Review Source

Overall rating

The best all around inventory and shipping management program

Reviewed on 2014/11/25

We are a startup company that is rapidly growing. Ordoro helps us manage our inventory through...

We are a startup company that is rapidly growing. Ordoro helps us manage our inventory through several sales channels. The Chat box allows us to ask questions which the Ordoro team answers very quickly. The inventory management systems allows us to sell the same product over several different channels while keeping the inventory live and up to date on all the channels. The program automatically loads up the orders for the day, once we get in the office in the morning its just open and start, no waiting time on loading orders, just open and get to work. The packing list section provides all packing lists with ease, also providing a pick list with quantity and area of the Item. The Product Order section is very easy to work with, I use the low inventory of products section in order to see what products need a resupply, it is as simple as click order more enter a quantity and boom your PO is ready. We create several PO's over the course of the day, the program knows which items go to which PO without any mix ups. I have used programs in the past that mix up the products in PO's leaving my suppliers very confused. Overall, Ordoro is the best program out there for your growing business, it allows growth through dropshipping, inhouse shipping, it also uses a dashboard to keep track of daily sales, shipping costs, total orders, monthly sales, and the most sold item. Ordoro is also a work in progress and the staff is very open to hearing new ideas that can help with streamlining your business process. I would recommend Ordoro to every Ecommerce business out there, whether small or large Ordoro saves you and your employees time.

Kathy
Overall rating
  • Industry: Logistics & Supply Chain
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Ordoro: Great Order & Inventory Management Software!

Reviewed on 2015/09/15

We've been using Ordoro for over two years and we couldn't be more pleased. What we love: tiered...

We've been using Ordoro for over two years and we couldn't be more pleased. What we love: tiered pricing; we're not locked into a contract; the order and inventory management modules were very, very easy to learn and use; shopping cart integration is a breeze. We especially love the huge savings on USPS shipping costs! And their support is outstanding. Between online videos that guide you step-by-step and great documentation, it covered 99% of what we needed to know. The few times we had to reach out to the Ordoro Support team, the response was very timely. We highly, highly recommend Ordoro.

Pros

Easy to use; tiered pricing; no contract required; fast shopping cart integration; huge savings on USPS costs; outstanding online support and team

Cons

The very few times we needed to reach out to the Ordoro Support team was usually related to error codes. On occasion, the documentation on the error code was lacking.

Alex
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Exceeded Expectations

Reviewed on 2016/10/20

We use Ordoro every day, and besides their easy to use platform their customer service is top...

We use Ordoro every day, and besides their easy to use platform their customer service is top notch! After vetting a number of platforms similar to Ordoro I couldn't be happier with our decision.

Pete
Overall rating
  • Industry: Entertainment
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Perfect for Multi-Channel Fulfillment

Reviewed on 2015/08/24

My experience with Ordoro has been nothing but fantastic. We sell through out Magento store, eBay,...

My experience with Ordoro has been nothing but fantastic. We sell through out Magento store, eBay, and Amazon. As the company owner, I tried many different shipping utilities before settling on Ordoro. Ordoro easily aggregates all of our orders into one place for simple management.

Previously, we would spend at least an hour a day inputting orders, getting shipping quotes, and printing labels. The same exact process (for more orders) now takes roughly two minutes. Additionally, the Ordoro team is has been great at providing customer service, generally responding to support emails within less than an hour, and always being super friendly and helpful.

Well worth the $25 a month, and we could not be happier!

Pros

Increase productivity
Great integration of multi-channel sales
Works across all platforms/computers/team members
Compatible with Dymo 4XL
Ability to re-print shipping labels
Low shipping rates
Clean interface
Mobile site is handy

Cons

None that I can think of!

Dan
Dan
Overall rating
  • Industry: Renewables & Environment
  • Review Source

Overall rating

Makes Work Easier

Reviewed on 2015/05/08

We've been using Ordoro.com for about 6 months now with our Amazon sales. Ordoro has made our order...

We've been using Ordoro.com for about 6 months now with our Amazon sales. Ordoro has made our order processing significantly faster and easier. An added bonus is we save money on postage as well.

Sean
Sean
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Review Source

Overall rating

  • Value for Money

Helped Make my Business Run Better

Reviewed on 2016/02/09

Ordoro has been helping us sell on multiple ecommerce channels fora few years now, and we couldn't...

Ordoro has been helping us sell on multiple ecommerce channels fora few years now, and we couldn't be more satisfied! All all orders from Etsy, Amazon & Shopify come to one place to ship & track inventory. It makes everything easier.

Pros

All Orders in 1 place
Batch Shipping- create & print many labels at once.

Richard
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Gamechanger for my business

Reviewed on 2023/01/13

The perfect adjunct to an online business

The perfect adjunct to an online business

Pros

So easy to import, ship and track orders. Inventory and Purchase Order management.

Cons

No issues. Well designed and easy to integrate and use.

Chris
Overall rating
  • Industry: Sporting Goods
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A great, all-encompassing inventory & shipping management solution

Reviewed on 2021/11/16

We're overall very pleased and our switch to Ordoro was seamless. The implementation and customer...

We're overall very pleased and our switch to Ordoro was seamless. The implementation and customer success teams have been responsive, helpful and very friendly.

Pros

Ordoro does a great job of taking what several services do and has combined them into one package. This has completely streamlined our processes and workflow as a result.

Cons

Some obvious integrations are missing: Zapier/Integromat & Zapier. We'd love to see those in the near future. Custom reporting has been a bit of a pain point since we are unable to build our own reports.

Response from Ordoro

Thank you, Chris! We're so glad to hear you've seen the value in our all-in-one platform. We're very excited about our mutual continual growth!

Spencer
Overall rating
  • Industry: Security & Investigations
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Ordoro

Reviewed on 2021/12/01

Really great. [SENSITIVE CONTENT] in support is awesome, she is patient and very helpful!

Really great. [SENSITIVE CONTENT] in support is awesome, she is patient and very helpful!

Pros

The inventory tracking software is a lifesaver!

Cons

There are still some things about making return labels that could be easier.

Paul
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Does what it says....BUT

Reviewed on 2014/09/08

I have been using ORDORO for about 8 months. It generally does what is says it does, BUT.

Pros:...

I have been using ORDORO for about 8 months. It generally does what is says it does, BUT.

Pros: Easy to set up and get running. If you have a lot of SKUs from other places, you can import it with spreadsheets. Shipping module is simple and easy for the most part.

Cons: Kit/bundle totals do not add up correctly and WILL cause you to oversell if your inventory gets low. I have pointed this out to them repeatedly and their response has ranged from "no one else is having problems with it" to "We know about it but it is low on the priority to get fixed". I have many kits with 10 of an item. If your inventory level is 6, it will tell your sales channels that you have a full kit to sell! If your inventory level is 16, it will tell your sales channels that you have 2 kits to sell! Since when does 6/10 = 1?
If you make a mistake with the description or SKU, you CANNOT edit it yourself! You have to put in a help ticket!
For $200 a month I expected better.

Response from Ordoro

Response from Jagath Narayan, CEO of Ordoro. (I have spoken to this customer personally over phone many times over the past few months.)

Paul, Thank you for the detailed review. Here are my comments.

Kits: We understand this corner-case you mention. Ordoro's kit calculations round up. So, if you are low on inventory, the rounding error may show one unit left when you have only a 'fractional' unit left. We are fixing this in the next version of kitting.

Customer Support: I agree there are some things you need a help ticket for. But as you know, we respond to these requests within the same day, if not within minutes. We offer unlimited phone support because we know our users sometimes stretch the product beyond what it is built to do. Unlimited phone support is also our way of identifying new features.

Pricing: You fit in the $199 plan based on high usage (multiple channels, advanced features like kits, large number of SKUs). Thank you for being an Ordoro customer for this past year.

Verified Reviewer
Overall rating
  • Industry: Events Services
  • Review Source

Overall rating

support from ordoro is incredible

Reviewed on 2014/09/23

Our company has been using Ordoro for several years. We manufacture and distribute unique garden...

Our company has been using Ordoro for several years. We manufacture and distribute unique garden supplies. Orders come from all over the world, thru the company website into our Ordoro site, after which the orders are processed, pick lists created, invoices/packing lists generated, inventory managed, and shipping labels printed. We can process as many as 30-50 orders an hour, but couldn't function effectively/efficiently if we hadn't come across Ordoro. BUT, best of all, they have probably the best support team of ANY online app I have ever run across...if I notice a problem, my email is answered (or I may even get a phone call) within an hour, usually, and I have never waited more than a half day for a more complicated issue. A very service-oriented group, with an excellent work ethic. If anyone needs an all-inclusive, simple-to-use shipping program, THIS IS THE ONE!!!

Pros

There are so many features that create a smooth work flow pattern - they include importing orders from our e-carts, creating all the paperwork necessary for picking, packing, and shipping, including international orders.

Cons

rarely, some easily solved glitches when upgrading software

Verified Reviewer
Overall rating
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Review Source

Overall rating

Fantastic Customer Service at Ordoro

Reviewed on 2014/10/08

We are just ramping up a multi-channel online sales effort and we are using Ordoro for routing all...

We are just ramping up a multi-channel online sales effort and we are using Ordoro for routing all the orders. We are not live yet, but I have to say that their customer service and support are fantastic. Quick friendly email and phone call responses and openness for new features are an everyday experience.

The product has worked completely as stated.

Pros

Friendly technical support and service
Fast customer service
Desire to add features
Works as advertised

Cons

Would like to see more features (always the case, and they are responsive to these requests a PRO).

Claudine
Overall rating
  • Industry: Design
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

First Time User

Reviewed on 2022/08/04

Pros

You're able to view order's info in just a few clicks.

Cons

I was only able to use Ordoro less than a year and mostly used for product and information checking only. So for those 2 features, no issues at all.

Adam
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Ordoro is moving in all the right ways...

Reviewed on 2014/09/14

I'm an online retailer with multiple shopping carts. I reluctantly chose Ordoro to link all the...

I'm an online retailer with multiple shopping carts. I reluctantly chose Ordoro to link all the carts together and provide us with the shipping solutions for our complexity of orders. Not only has their support staff helped us make the transition with ease, but they are constantly enhancing their system to make our lives easier and easier. As of late, they have really moved forward with some ingenious and time saving shortcuts to cut down on our order processing time. Whether we're creating multple lables, multiple pack slips or multiple drop ships, it's all done with less and less man hours and more and more efficiently. We are not currenlty using their inventory management component, but may be in the future. The latest we are embracing is the ability to list suppliers associated with each product. We plan on growing with Ordoro for many years to come.

Jeremy
Overall rating
  • Industry: Computer Hardware
  • Review Source

Overall rating

The best support and service

Reviewed on 2015/05/29

We recently moved our e-commerce solutions to WooCommerce and were looking for a system that would...

We recently moved our e-commerce solutions to WooCommerce and were looking for a system that would allow us to enter our order information into one system. We found Ordoro. I personally installed it and had some questions about the functionality so I sent a note to customer support. Elle from their team contacted me and ran through my questions and we figured everything out. All of this was done with no sales questions or pitch. They have my business now and in the future.

Pros

Support and service.

Cons

None. They conduct business in a very professional manner.

Lee
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Great product for shipping

Reviewed on 2014/08/29

I've been using Ordoro for a year and a half along with Big Commerce. Took some learning but...

I've been using Ordoro for a year and a half along with Big Commerce. Took some learning but Ordoro's customer support has been fantastic. Kristen replies to emails in a very short time as do any phone calls to Ordoro for support. Now that I'm familiar with its use and backend, its a simple and cost effective shipping solution. I'm glad Ordoro now has tiered pricing since it was getting expense as I reached the order threshold. My only wish list item would to have a better PO and product listing interface. Overall I recommend Ordoro for small to medium size shipping solutions. Their customer support is what has kept me a customer.

Jeremy
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Awesome support and service

Reviewed on 2015/05/29

We recently moved our e-commerce solutions to WooCommerce and were looking for a system that would...

We recently moved our e-commerce solutions to WooCommerce and were looking for a system that would allow us to enter our order information into one system. We found Ordoro. I personally installed it and had some questions about the functionality so I sent a note to customer support. Elle from their team contacted me and ran through my questions and we figured everything out. All of this was done with no sales questions or pitch. They have my business now and in the future.

Rebecca
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

excellent inventory software!

Reviewed on 2016/11/17

I have been using Ordoro for a couple of months now. It has an excellent interface and an easy way...

I have been using Ordoro for a couple of months now. It has an excellent interface and an easy way to track inventory. They also have a great Kit option that will still allow you to track inventory even when you are selling the same SKU in multiple product bundles. We would like to eventually process orders with Ordoro as well. We are really happy with the product.

Matthew
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Excellent Service - Fairly Robust Functionality

Reviewed on 2014/07/28

We were pretty happy all around. Every once in awhile something an issue arose but we were always...

We were pretty happy all around. Every once in awhile something an issue arose but we were always able to get ahold of someone (sometimes even their CEO) to help us resolve the issue quickly.

We have had our fair share of operational struggles and Ordoro was definitely a step in the right direction! Highly Recommend.

Marc
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

The drop shipping solution I was looking for

Reviewed on 2014/10/06

For what I need to do Ordoro is just perfect. It is easy to use, it does what I need (drop...

For what I need to do Ordoro is just perfect. It is easy to use, it does what I need (drop shipping) and the monthly cost is reasonable.

lily
Overall rating
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ordoro has made our lives so much easier!

Reviewed on 2024/08/26

After 1 year using Ordoro I'm even more happy with the experience. They did a great job getting our...

After 1 year using Ordoro I'm even more happy with the experience. They did a great job getting our platforms integrated and getting us set up for success. The analytics and reporting features are working much better than our previous inventory management systems. Ordoro has made our lives so much easier!

Pros

They did a great job getting our platforms integrated and getting us set up for success. The analytics and reporting features are working much better than our previous inventory management systems.

Cons

After 1 year of using ordoro I can't think of anything I don't like.