QuickBooks eCommerce Reviews

For the consumer and the seller, this software simplified the buying and selling process. The software kept all the products organized and sent out all my invoices on time. The way it was able to keep track of my stock as it was received and shipped out was extremely helpful due to the speed and precision. Where free programs would take a million steps just to complete a sale and track stock, Trade Gecko would do it all in one go.

The software was a tiny bit sluggish at times when I needed it to function quickly. That is the drawback for any product that must be used over an internet connection though.

I like how easy it is to use and to understand. Does its job well, exactly as it should. The order entry portion runs easily, fits in with the actual world, and needs little training. The inventory management component makes managing inventories easier and gives us all the data we need to do so. Improved integration. The dashboard's user interface and navigation have been improved. Numerous reports that can be modified Projects, salaries, and other add-ons and interfaces are all supported. Contact information and transaction forms are very detailed.

I did find the software installation process to be a little bit of a drawback. I needed assistance installing the software because it was a little difficult for me to do it. In addition, a strong internet connection was necessary for the process, and the location I was in had limited connectivity, making this component a little difficult. But once it was all done it'll be all good and easy to use until the end. The struggle in the beginning is worth it for its most helpful uses.

Most of my friends and i like the most is easy to use . As new user it is very easy to use. We don't need to spend lost of time to know about software it very simple. It is the best thing love most.

Well all the features are good in this software as i am glass user it little bit more difficult to read the word but may be we can change the fonts and size of the words . Otherwise it is very useful software i had ever used.

The software has some decent functionality in the inventory syncing between sales channels and purchase orders, product creation. But this would be a pretty expensive option for just inventory syncing.

Where to start... The back end reporting is the worst I have ever come across in any system. You cant run any type of clear order reporting, my accountants (two different ones) had to manually look at each order to reconcile payments for their wholesale module because there is no proper order reporting. When you ask TradeGecko about any gaps in reporting or any other lack of functionality they ask you to 'submit a feature request'. I submitted 11 of them over 1 year and have not heard back on any of them. Toerh negatives: You can not enter in any custom shipping amounts in the system. You can not enter in a ship to address when creating a new order for any drop ship orders, you have to go in a create a whole new customer in a different section of the system then go back into the order just to use a 1 time shipping address. You can't print or even export your inventory count reconciliation report... I have to take screenshots and then paste to excel just so I can have a report to investigate from... and these are just a few of the major gaps with this system. The support is worse that the gaps, there is no one to call you can only email them and it often takes weeks before you get a response and often the only response you get is to 'submit a feature request'. Save your money but more importantly save you time and look for another option.

You can manage your business from anywhere at any time with QuickBooks Online, a small business accounting program and app. Over 4.5 million clients use QuickBooks, which offers intuitive tools for running your company. You can manage your finances, send invoices, track inventory, arrange your books, and even process payroll. With the addition of payment services, QuickBooks Online helps you stay organized, save time, and even get paid quickly. The best part is that you may give it a 30-day free trial. Get more information about Quickbooks Online

Theres no cons about this app this a very good app

QuickBooks has been very helpful in creating and managing invoices and other financial documents ever since I started using it. It's very easy to use and the minimal amount of time I took in mastering the art of creating invoices with this platform is just unbelievable. I have been using QuickBooks in a small financial institution and ever since, deadlines are met and time has been saved leaving me with plenty to do other things for my business. The navigation on the software is very easy and I have found that the institution is more organized since using this software. It's very informative and user friendly, I cannot recommend it enough.

One thing that I found to be a bit of a disadvantage is the installation process of the software. It was a bit challenging for me to install the software and I had to call in someone for help. On top of this, a strong internet connection was required during the process of which the place where I was had poor access so this factor was a bit challenging.

The B2B eCommerce Platform doesn't give any stress, it works smoothly. It looks simple but very effective, the features are so outstanding and intelligent, we love this software.

I have experienced a little bit of updating issues, i had to wait for some days to update, also it looks like the technical team doesn't work on weekends to reply to my questions. So an improvement in these would be great!

it is easy to use and understand language usage everything is simple to use.
It is easy to find errors if some mistake is caused.

It lack professional assistance and security.
Some time system crashes because of which we are likely to loose our information.

- Online Ordering Platform
- B2B Sales App (Useful for trade shows, although far from perfect)
- Capable & friendly customer service
- Constant development and addition of new features.
- Multiple Warehouses
- Multiple Currencies (We buy our goods in Japanese Yen)

- Stats are limited, for instance I would like to filter results based on country which isn't possible.
- In the Online Ordering Platform I can't manipulate the order of shown items, which can be very confusing for the end user.
- Occasional bugs (which are usually fixed fast, once they're up to speed) examples:
-- orders that are long fullfilled, keep popping up in the active overview
-- Multiple orders claim to have an unpaid balance of 0,01 or 0,02 cent, while the processed payment equals the invoice amount, resulting in a bloated unpaid invoices overview page.

If these are smoothed out, it's 5 star rating from me!

You can easily manage your e-commerce online

It still requires some skills but you are able to communicate with support easily

Maneuvering through each feature is quite impressively easy. This software is highly resourceful and its Value is off the charts. A much needed and integrated platform for my company and has delivered results within.

Definitely could be a bit overwhelming with the many selection of features and options and so forth...more so for smaller businesses and what not. could be trimmed down a little but over all its been great.

No backups but your date is still safe and secure

Invoicing

Cloud accounting

Data migration

That's the only thing I don't like about QuickBooks because as I said it's a very good software that I would recommend to others

I love sll the features about it.
It saves you alot of time and productivity is very clear and understanding.
Its highly recommended.

I would say some of the features can be implemented more because some of them just dissapeared but overall im happy.

QuickBooks Commerce, formerly TradeGecko is a great product. Essentially, what this product provides is a business management system; a hub to manage inventory, purchasing, orders, products, etc. I have used it for 2 years and grew my business in a sustainable manner, thanks in part to Tradegecko/QuickBooks Commerce. The problem here starts when a company like Intuit acquires such a product and tries to put their stamp on it and make it part of their suite of products. The only reason to consider QuickBooks Commerce at this point is if you are starting a new company. If you have any sales history, not sure why you would want to use the product.

There are little things here and there that have popped up but overall, I was happy. The problem I have is what happened over the past 45 days by Intuit; they are sunsetting current product. I've been part of an acquisition and I understand things change. What I have a problem with is that they have no good way to transition current (paying customers) to the 'new' product. Have historical data such as orders/purchase orders, etc. that you want to pull in? Nope. Let's be honest, the data model is exactly the same or strikingly similar. THEY JUST DON'T WANT TO HELP YOU. They were previously able to pull in historical data and they have documentation online (still) that indicates that customer service can help import data for you. I do not use any 'complicated' modules in this product but they are totally unwilling to help even noting that this type of messaging is still in their help docs. That being said, for a company with previous sales and history, I don't know why you would want this product, especially if you use something like Inventory Planner to help forecast, which relies on such data. Pretty obvious that someone at Intuit made the brilliant decision to not help current customers.

Easy to set up even for non-advanced users. Web interface. Support staff is quite good and responsive.

Impossible to use other than products purchase currency for landed costs. Packing slip (packing list) doesnt show the total weight of the shipping. One has to use the calculator to add this value manually by pen to the end of the weight column. No choice to download the documents in different formats, except long procedure via automation, which is an absolute waste of time. If you have multiple accounts, you cant switch between them in the mobile app. Even after logout and re-login. Sometimes you even have troubles to print invoices. Two pages invoice is being printed on 8-9 pages, because the gaps between the lines are huge. They blame Google Chrome, and suggest using other browsers, but it doesn't help. Since i subscribed to their service, only one of the requested features were implemented. We had 3 different accounts in different countries - wholesale in two of them and manufacturing one. The manufacturing unit we already switched back to Unleashed as it was a nightmare. If strongly recommend with we cant wait to close this cooperation.

There are a lot of features. B2b portal is great. I dont think there are many softwares out there which do everything TG can do

A lot of things keep breaking and nothing is being fixed. Every time a new problem comes up, customer services just deny it until after about 5 or 6 emails you prove then they say their engineers have identified the problem and are looking into it. Although months later and still no update or no fix.

Right now the sales app is broken in terms of sync issue causing duplicate orders to be put on the system (a real admin nightmare when you have to double check each time to make sure you're not sending the same order again).

The import/export system is broken as if there are lots of people using it, it crashes and takes hours to upload a small file (critical if you are trying to load new products on the system or change pricelists).

The picture system was changed however it does not update the main pictures. Plus you have to double upload pictures a lot of time for them to appear on the sales app

The system often lags when creating/amending invoices when the server is loaded (you click save and after 1 minute it tries to discard your changes and start again, or just crashes).

The shopify connection crashes if you're inventory is too big (few hundred products +)

Improved onboarding
User interface and navigation have been improved on the dashboard.
Contact information and transaction forms in great detail
Several reports that can be customized
Projects, paychecks, and other add-ons and connectors are all supported.

Expensive
Online assistance could be improved.

Intelligence report is extremely useful! Being able to access TG on any computer is a huge advantage.

Smartphone app is limited. Browser-based software is somewhat slow requiring refreshes for up-to-date stock as well as pretty long loading times during navigation.

It really hits ALL the main points of what we need, especially the partial shipments and payments as well as item variables. It integrates with several other types of software. It's helped the business tremendously, and the data on sales is fantastic in streamlining where to put our efforts, what to stock, etc.

Some functionality isn't there....small things you notice when you use this everyday like we do. i.e. Reports print on multiple pages, for example, but don't have the dates and title of report on each page, or even at the top of the report. You need to screen shot graphs in order to print them. And needing to duplicate orders in order to edit them after finalization.

Set up is overall fairly straightforward, but some aspects, if you make a mistake you have to start all over again. Since we had no idea of our costing when we got this software going, we didn't set it up correctly.

Tradegecko streamlines the entire process from making quotations to collecting payments. Everything is automated. We sell specialty chemicals for researchers (universities and companies) which still place orders by emailing/faxing PDF POs, requiring manually entering order information. The software is very easy to use and saved us time.

The software does not allow many customization by individual users. Pretty much all features are universal. Different users always need customization to fit their needs. TradeGecko should create many options that allow each user to select, customize functions. For example, there is no option to change the name of invoices, Proforma Invoice vs Invoice, which should be a basic feature for users to deal with organizational customers.

The clean look of this program isn't just for looks, it's incredibly user friendly and intuitive. One of the biggest pros though is that they are continually updating the program and improving the use and functionality of the software. They're also very easy to communicate with and give feedback to if you can possibly think of an additional feature. We use this program in a slightly less traditional way and their team has been great about making sure it fits our needs in the way we use it.

We've used this software since "the beginning" unfortunately that meant that when they got a little bigger, we did see a significant price increase. That being said, though the pricing is a little high, it is still worth it for our use. Occasionally there are some small bugs but they usually get squashed quickly since they update so frequently.

Overall: It is user friendly. I definitely recommend QuickBooks to small businesses.

Pros: With QuickBooks, accountings task are simple, for it has weekly and monthly report templates. With QuickBooks, you can add a variety of additional features through plugins which you can access at a small fee.

Cons: I once experienced some customization error, that took time to be resolved. However, I suggest they should create more options in the customizable templates in that users can or change the name of their invoices if an error occurs.

Simple but effective, excellent client service, prompt assistance, and fantastic and practical intelligence features. Customers love how well the B2B platform works and enjoy it as well.

Only if we had known that from the beginning could we have saved ourselves from so much trouble.

It's really easy to use. Simple but really complete software. UI excellent. top notch customer service, usually get response to problems in less than 5 minutes.

Does not support Spanish language. I think they should add Spanish and many other languages since it is not difficult to port and they would target a lot more customers.

I've been using trade gecko since it launched so I'm on a legacy plan. The pricing at the moment is a lot higher that what I payed when I started which is kind of a let down. They should keep old users with old pricing without removing them features, just don't add any new one too.

This product is much cheaper than most inventory systems so it is better than tracking inevntory in excel.

Reporting, inventory management, ERP system integration, accuracy and completeness, not intuitive, not organized.