Yesware Reviews

We initially looked into Yesware for our email sequences and reporting before we understood what its full offerings. Once we discovered that you can also share templates and allow each team member to track their own/others performance, we decided to give it a try. It has been a valuable tool/motivator for our entire team to meet and exceed their sale goals.

Yesware recently added a "Spam Risk Detection" feature that is supposed to predict the probability of your email being flagged as spam. Based on a few responses we received from existing clients, our newsletters' have been ending up in their spam folder while Yesware's "detector" suggested it was low risk. It could use a bit of tuning but we consider it a bonus feature.

1. Email delivery confirmations are SO helpful. The instant notifications are great as well as the ability to find delivery details on a specific email in history. Plus, not requiring a read receipt to get the confirmation is huge.

2. Email schedule function makes it easy to draft emails but not interrupt employees evenings or sleep!

3. Follow-up reminders are a great way to not let a task get delegated and forgotten.

It doesn't play well with my Gmail screen - it covers the bottom of the email where my email attachments normally show up - so it's hard to verify the right attachment is attached - or to delete it.

There are a lot of sales software similar to Yesware but I would say Yesware is one of the best. There are a few other softwares like outreach and salesloft but they are considerably more expensive. I love Yesware and it does the job.

It does lack features for salespeople who are looking to build lists of prospects and a few other features but you know that going in to it.

Yesware greatly works with Gmail and using it I can schedule an automatic email for running marketing and promotional campaigns.

This app greatly works with Gmail or Gsuite account and Outlook but is not available with all other emailing software which I least like about this software.

I love that I can create my own personal email sequence with content that I create. Quick, simple and easy to use. Great user functionality.

I did not experience and major problems. The tool worked as well as I needed it to.

I like how you can send targeted email campaigns and do it quickly. I also like that it tracks your emails in real-time.

I wish the plug in wasn't so buggy.- sometimes it connects to Salesforce and sometimes it doesn't. I hate having to reconnect them.

I rely on "canned responses" a lot, and Yesware makes it so easy to personalize those responses by creating more of a e-mail template than a canned response. You're also able to track what e-mails templates get opened most frequently which is really beneficial when trying to figure out if your subject lines are effective.

I've only been using this software for a few months, and have not yet encountered anything negative about it.

Super easy to use! I have my templates I can use to respond to a high volume of emails fast and easy.

When creating the templates, there isn't a variable input, so you kind of have to remember how to structure the variables.

Ease of use, ability to save multiple templates and track how well your emails are doing

Setting up a mail-merge could be easier and more streamline, also increase the amount per mail-merge send

Easy to use. Has standard mail merge functionalities. Acceptable pricing. Has native integrations with Gmail and Salesforce.com so that you can store and sync all the communication across all the systems just by using your system logins. Also you can work on your Salesforce.com leads straight from Yesware side panel in your Gmail.

Yesware plugin with Salesforce.com works a bit slow, you need to refresh browsers some times. Also, when you working on your leads you cannot convert them straight forwardly, still have to login separately to Salesforce.com. Not working properly on all browsers. Does not support/host unsubscribe link/button functionality, while other competitors do.

Yesware is an email platform especially for the sellers segment, allowing them the management and tracking of their emails, thus enabling the evaluation to make sales more easily. The software tracks open emails, and also offers custom templates and CRM integration.
Email tracking is very accurate

I wish it was easier to organize data- for example, opened emails from a mail merge,
It is an excellent tool but I would like that I like to do that better.

easy to use
awesome tips
brilliant templates that minimize time to write basic prospecting/follow up/ etc emails

.... still thinking

Yesware offers some decent functionality and tracking for email "opens" and document sharing along with some flexible sending options and saved templates.

The limited open and document tracking details are limited and not available to use for any analytics unless your transcribe the info to another source every month
The templates are not user friendly
If you do decide you want more options in your Yesware you would be better off going to a different product.

Email tracking
Ease of Use
Sync with SalesForce

Mass reporting on emails tracked / links clicked over time could be improved

Yesware does everything it is supposed to do. We have used Yesware and other similar tools to generate meetings and prospects. It is a good tool with all the features that are important in an email marketing tool.

Since there are a lot of tools similar to Yesware there is very little to differentiate. The price is also very similar.

I love how it's incorporated into gmail and it's has a strong connection via actions and it's really easy to use. It has many options and sequences which I like and would suggest to anyone.

I would like it to be cheaper, but overall a great product.

We weren't sure if some of our clients were getting any value out of our monthly reporting emails so we started using yesware to track if they were even opening. It helps inform us on whether to continue that for all clients or not.

it was a little difficult to set up on mac outlook but we got it.

Instead of using a mailing service that sends emails from your account via their own server, YesWare sends them directly from your Gmail account which is more professional looking.

Using the bulk emailing system is great, but the list of 'campaigns' can't be filtered or edited, which is really annoying!

It's pretty much plug and play and you'll start seeing results fast

Lack of options for CMS. Small operations don't always budget for Salesforce so being able to plug it in elsewhere would be appreciated.

Has a bunch of awesome features and almost acts like a CRM + mass emailing platform with great customizability and segmentation abilities.

Found some other options that were a bit cheaper and am mainly testing for deliverability. so far nothing to complain about with this company.

Easy to use interface to add and remove new users to different teams.
Pricing is fair for few employees but eats up a lot of budget with scaling teams.

Pricy for larger teams and we had a big issue were all of historical data was deleted due to a data base bug on their side. All we got is a 100$ refund on a 6k annual subscription.

The best feature of this software is that I can schedule automatic bulk emails.

There is nothing that I dislike about this software.

I really liked that it tracked emails and saved templates to determine which ones did well. It also had an extension to gmail and salesforce, which made the tool easy to use.

My email templates being sent out with this tool would often get flagged as spam by the decision makers because the sending domain would include yesware not just my company's name.

it looks great and if i didn't crash we would be onto a winner

it crashes and will freeze you browser