Acronis Cyber Backup

4.4 (212)
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#1 Hybrid Cloud Backup-as-a-Service Solution for Providers

Overall rating

4.4 /5
(212)
Value for Money
4.2/5
Features
4.5/5
Ease of Use
4.3/5
Customer Support
4.1/5
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212 Reviews

Kavindu Githsara
Kavindu Githsara
Overall rating
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Navigating the World of Backups

Reviewed on 2023/03/17

Despite its minor drawbacks, Acronis Cyber Backup has been a reliable backup solution for our IT...

Despite its minor drawbacks, Acronis Cyber Backup has been a reliable backup solution for our IT services company. Its user-friendly interface, variety of backup options, and fast data recovery make it a valuable tool to have. It does have its share of flaws, like being a bit slow during backups and a somewhat steep price, but in the end, the pros outweigh the cons. If you're looking for a reliable backup solution, I'd definitely recommend giving Acronis Cyber Backup a try!

Pros

I've been using Acronis Cyber Backup for a while now in our IT services company, and I've got to say, it's a pretty solid backup solution. The best part is its ease of use. I found the interface quite user-friendly, and it didn't take me long to figure out how to create and manage backups. The software also offers a variety of backup options, like full, incremental, and differential backups, which is awesome because it allows me to choose the one that fits my needs the best. Another great feature is the ability to restore data quickly. In the few instances where I've had to restore data, the process was fast and hassle-free.

Cons

While Acronis Cyber Backup is a good software, it does have a few drawbacks. One thing I noticed is that it can be a bit slow when performing a backup, especially if you have a lot of data to back up. This can be a bit annoying when you're in a hurry. Also, the software can be a bit pricey, especially if you're a small business or just getting started in the IT industry. I also wish they provided more detailed tutorials or help articles for some of the more advanced features. Sometimes it takes a bit of trial and error to figure things out.

Fernando
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Not complete product

Reviewed on 2022/08/31

Good product but must improve virtual backup

Good product but must improve virtual backup

Pros

Can backup phisical servers and virtual server quickly

Cons

Sometimes, backup works has block my servers and support team never discover why

Alternatives Considered

NAKIVO Backup & Replication and Veeam Data Platform

Reasons for Switching to Acronis Cyber Backup

I only use it when customers works without virtual environment.
Brent
Brent
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Rough time with errors, but it's not all bad.

Reviewed on 2018/12/12

Pros

Web interface is great, server features are easily backed up, etc... Exchange backups are "ok" and usually work.

Cons

I'm not getting all the notifications we have set to show failures. I'm having failures backing up Exchange 2016 mailboxes, support is VERY slow (read like... 1 week between email replies) and definitely not US based. Sometimes they can help, but I've often given up on issues because it's just too rough of an experience.

Nebojsa
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Acronis Backup Solution

Reviewed on 2020/12/23

Backing up files , databases and the vms has never been easier. The mulitple functionalities show...

Backing up files , databases and the vms has never been easier. The mulitple functionalities show great value for money.

Pros

Acronis Cyber backup has easy initial setup and many agents for integrating various platforms and operating systems. It can backup files, databases and the entire virtual machines.

Cons

The cloud backup feature is limited to Acronis Cloud, and if would be nice to see other Cloud providers platforms , be available to use.

Alternatives Considered

VM Backup

Reasons for Switching to Acronis Cyber Backup

This software shown us a great confidence as a backup solution.
Nitesh
Nitesh
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best backup and data protection service

Reviewed on 2023/03/18

My overall experience with Acronis Cyber Backup has been excellent. It not only provides data...

My overall experience with Acronis Cyber Backup has been excellent. It not only provides data protection for my customers' data but also helps me to grow my revenue.

Pros

The most useful features of Acronis Cyber Backup are the backup itself along with the security features like malware protection, ransomware protection and vulnerability assessment.

Cons

There is hardly anything to dislike about Acronis Cyber Backup. In fact, they frequently roll out features that resolve any limitations they may have.

Alternatives Considered

Veeam Data Platform
Enrique
Enrique
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

After many years they have finally achieved a good product

Reviewed on 2022/09/23

In general, after spending a few years in which I had it crossed off my list, it is the one that I...

In general, after spending a few years in which I had it crossed off my list, it is the one that I like the most at the moment.
It is very rare that a backup fails and the ability to configure them is one of the most extensive.
The protection against ransomware did give me some problems and I disabled that functionality.

Pros

It's easy to set up, even for people with no computer skills. It is fast in the copies and in the upload to the cloud. You can make images of all the disks you want, as well as highly configurable backups.
They have fixed most of the bugs they had before, I stopped using it for 3 years.

Cons

The price, for personal use I have had to do without it and change software

Alternatives Considered

EaseUS Todo Backup

Reasons for Choosing Acronis Cyber Backup

Just for the price

Switched From

IDrive
Aris
Aris
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Acronis Cyber Backup for a safer company

Reviewed on 2021/01/12

We are keeping our systems secure, up-to-date and backed-up in multiple locations and solving...

We are keeping our systems secure, up-to-date and backed-up in multiple locations and solving customer problems restoring their systems on different hardware as per their requests.

Pros

We use Acronis Backup on our company's computers mostly to protect our systems from ransomware, because backup is not enough anymore. If the computer gets infected with ransomware the backup files will be uploaded encrypted too. That's why we prefer Acronis Backup because it has ransomware defender. One useful feature that we use very often with our customers is Acronis Universal Restore because it allows to restore a system to dissimilar hardware, which is a feature that many customers with custom systems cannot setup the OS from the beginning in case of computer upgrade or computer failure.

Cons

It may be slower in older computers. Other than that Acronis Backup is perfect, it offers security features that cover modern requirements and technologies.

Lisa
Lisa
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great backup software!

Reviewed on 2019/04/12

I received a free version of Acronis TrueImage software with a hard drive that I purchased, and I...

I received a free version of Acronis TrueImage software with a hard drive that I purchased, and I liked it so much, I bought the full version. It was very reasonably priced, and it has proven to be such a good tool that I can recommend it to my customers!

Pros

It is very simple to use, and has some features I haven't seen in other backup software -- at least not working! I have tried many different backup programs, and many of them say that they're backing up a full system image while it is running. No other software has actually given me a system image in this way that could be successfully and completely restored to a hard disk. Acronis did, and very quickly, as well. It's also easy to set up scheduled backups and to choose different folders to include. I now recommend it to my customers as backup software, especially for Windows 10. It will do a clone of a Windows 10 system on a new hard drive that works perfectly. Add to that its affordability and the fact that it runs well on Windows 7, 8 and 10, and it's practically perfect!

Cons

Well, the only problem I've had was solved pretty easily: I changed to a new workstation and tried to install the Acronis software I had purchased. The activation process said that I had installed it on too many computers, so I had to deactivate the previous installation before it would work. I did, and it did!

John
John
Overall rating
  • Industry: Computer Hardware
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best backup software I've ever used

Reviewed on 2018/08/17

I had a very old Windows 7 laptop that had a hard drive that was failing. I installed the Acronis...

I had a very old Windows 7 laptop that had a hard drive that was failing. I installed the Acronis software and used it to clone the internal drive to an external USB drive with an SSD hard drive in it. Although the drive was failing and had many errors, Acronis was able to successfully clone the drive. I replaced the failing drive with the newly cloned SSD and the system booted right up. I had to reinstall a couple of drivers that were corrupted on the original drive but other than that the new drive works perfectly. I was concerned cloning a traditional drive to an SSD but Acronis handled it with no problems.

Pros

This program is very easy to use and very powerful. It performs traditional backups including full, incremental and diffierential as well as cloning entire drives. It also supports building the recovery software into your backup drive so that if you need to do a bare metal restore, the software is all there.

Cons

When cloning a drive with many errors, it seems to wait a long time before it asks you if you want to ignore them. Once I told it to ignore the errors, the clone worked great.

Jonathan
Jonathan
Overall rating
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

My Acronis Cyber Backup Experience

Reviewed on 2022/03/08

The software and online service overall delivers and worked as expected.

The software and online service overall delivers and worked as expected.

Pros

- Desktop software is easy to download, install and navigate.
- Incremental Backups/Backup scheduling option - you can back up by the hour, weekly, monthly. Just set it and it backups automatically
- Generous storage packages - 500 GB - 1TB - you can upgrade if you need more storage.
- Email notifications - lets me know when a backup was successful/unsuccessful
- Backups are fast

Cons

Lack of 2FA for security purposes - This is definitely a must have in the era of hacking.
Wasn't happy about the online UX - could be organized better - doesn't seem to be "beginner" friendly. Would appreciate if it's UX was inline with the desktop software UX.
Desktop software tends to lag a bit when moving from one tab to the other. Would be nice if it operated smoother.
No option for unlimited storage.

Benjamin
Overall rating
  • Industry: Mining & Metals
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Perfect All-in-One Backup Platform for any system or cloud service you could think of.

Reviewed on 2023/02/13

Trying to backup various systems (Windows, Android, iOS, Mac) and cloud services (Google Workspace,...

Trying to backup various systems (Windows, Android, iOS, Mac) and cloud services (Google Workspace, Microsoft 365) in one platform was our goal. Acronis helped us archive this with ease and a very intuitive interface. All previous support requests we had have been answered and solved within 1-3 hours, if something could not be solved it was handed over to engineering to see if it's possible to implement the desired functionality. Pricing is very fair. You can add additional backup storages either local or at various service providers of your choice like AWS, Google, Azure, etc.

Pros

It is very easy to create and manage various backup plans for different systems, cloud services and use cases. You can easily integrate Google Workspace and Microsoft365 into the platform and have a tree view of all your shared folders and email accounts. Backing up one of these is as easy as clicking a checkbox (if you already setup and defined your backup plan). All backups are by default encrypted, you can however encrypt these again. You can manage disaster recovery and have your backup stored at various service provider of your choice and/or local. Pricing per GB model is very fair and inexpensive.

Cons

Might be sometimes overwhelming, as it also tries to integrate some sort of cloud protection option, however easy to ignore if you only want to use it for backups. The interface is not very mobile-friendly, highly recommend using it on PC only.

Rob
Overall rating
  • Industry: Alternative Medicine
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good product but room for improvement of the customer service

Reviewed on 2019/12/05

The software stores back-ups in different locations and does this quite well. Customer support...

The software stores back-ups in different locations and does this quite well. Customer support could be much more efficiënt.

Pros

The software is easy to use, versatile and has many useful options. I run back-ups to an external hard drive and a NAS, also I use it for protection against ransomware. It works quite well in the background and gives me the option to restore files and more when there is a problem. Also, I like the option to be able to restore an image to different hardware

Cons

Customer support could be better. Recently I send in a question about an error. I got the request to send in a log file and screenshots, and then a couple of days later, I receive the solution to install the latest update. Which, of course, I already had. After I informed the same person of having previously installed the most recent update, then he sent me the request to send log files and screenshots again. That is one example, but my experience is that the support often works like this. Also, they can ask me for information, schedule a remote control session (which in itself is quite nice), and do exactly what we already discussed themselves. They are but not always very efficiënt.

Chris
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

I'm a big fan of Acronis for business backup. Very efficient in bringing back up images of...

Reviewed on 2018/05/10

Like I said in my review, the virtual image backups are really easy to work with once set up...

Like I said in my review, the virtual image backups are really easy to work with once set up correctly, and can definitely save you from headaches when a server blows up on you. You basically just point to your image, and spin it back up when disaster happens.

Pros

Our Acronis backup scheme works very well in protecting our main file server. The backup process is quick and offers a lot of options, across a number of different backup devices. It's also very easy to spin up another image of a downed server in a short amount of time. It has saved me when one of our VM's was corrupted, and it was very easy to retrieve files from archived images.

Cons

The set up can be a little daunting, especially when working with virtual server technology. Also, there customer support site can be a little overwhelming to wade through for the uninitiated. You have to really identify your issue before sifting through all the support articles. The online manuals were pretty straightforward but did require some study before getting started.

Frederic
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

A powerfull archiving backup suite

Reviewed on 2021/01/07

Very good , you buy the software , you attach an external drive , you select the drive or folders...

Very good , you buy the software , you attach an external drive , you select the drive or folders to be backup and the size of part files and you start it

Pros

You can do many types of backup like incremential backup and split it in many files to make it easier to transfer it

Cons

No support to backup on the same drive or create an disk image like iso or a virtual machine for vmware or virtualbox

Richard
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Acronis Cyber Backup

Reviewed on 2022/05/26

Outstanding Product, the very best, a bit expensive but worth the investment!

Outstanding Product, the very best, a bit expensive but worth the investment!

Pros

This software has ALL of the features you could ever want in a backup and security system. Scheduling Incremental, Full backup, and Differential Backup and maintaining removal of old backups so space is always available. Bare metal restores from full and Incremental backups. Has wake on Lan so the PC can sleep.

Cons

Complicated to install, but no brainer for workstation user once set up.

Gary
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Acronis Backup

Reviewed on 2019/09/03

Overall, this is one of the best backup programs I have used. I have had to do several bare metals...

Overall, this is one of the best backup programs I have used. I have had to do several bare metals restores using it and it has always performed perfectly.

Pros

Acronis backup is something I have been using for years. I switched to it after using another major Vendor's backup solution after it became very costly. Acronis has only become better over the years. Their agents deploy nicely to servers, the workstation backups are flexible, and they have a Mac client.

Cons

The only downside I see is that their cost for their online backup is a bit high. If you catch a sale or discount then it isn't too bad.

Jorge
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Worry-free Backup Solutions

Reviewed on 2018/11/13

Pros

We have implemented Acronis backup tools in many customers with the purpose of automating workstation and server backup processes. Acronis is consistent in the scheduled tasks and provides a reliable backup (and recovery) solution for organizations of different sizes. On a personal note, I have also used the Acronis Ransomware Protection Tool which is free and a great resource for protecting against the loss of important files. Their software tools, in general, are easy to use with a friendly and intuitive user interface.

Cons

Setting up the business tools takes some time and requires attention to detail. You can easily misconfigure important tasks if you are not careful.

Paul
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Overall solid and full featured. Can be confusing for less savvy end users

Reviewed on 2018/03/06

A reliable backup software that can be precisely configured as needed

A reliable backup software that can be precisely configured as needed

Pros

Acronis has been my personal backup software of choice for my own office for several years, it has a huge degree of configurability, could look for in a backup product.

I find that it does though, require some degree of technical awareness to configure and utilize properly

Cons

Interface can be intimidating and /or confusing, for less technically proficient and users. Can present them with too many options and choices.

Sue
Overall rating
  • Industry: Events Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great for Daily Backups

Reviewed on 2019/03/05

We have had to use the restore feature a few times. On one occasion the backup did not complete...

We have had to use the restore feature a few times. On one occasion the backup did not complete and
we lost a weeks worth of work when we restored the files. I periodically do a verification to make sure the backup is running correctly. Otherwise its a must have when your computer crashes.

Pros

Can be set up for daily backups
Runs in the background
Easy computer restore feature

Cons

Some 3red party software has to be reinstalled
If for some reason the backup does not complete your backs from that day forward are not usable

Michael
Overall rating
  • Industry: Utilities
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Acronis Backup for Server

Reviewed on 2019/02/14

Pros

I really like the software as far as dependability and reliability. I've used this software on multiple platforms for over a decade, one of the most respected names in my mind when it comes to backup/recovery solution providers.

Cons

The cost of the server platform and the feature set it offers for that price point is really expensive. But compared to other providers like Veeam it does a much better job and is dependable.

Victor
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

Backup Solution for Servers

Reviewed on 2020/10/30

I thought it did the job for the most part. I would not say it's the best software out there as I...

I thought it did the job for the most part. I would not say it's the best software out there as I have moved on from Acronis to others. Pricing is a bit high to be honest.

Pros

The layout of the interface was decent. I was able to customize it to use it for our company with branding. It did give notifications of failed backups on a regular. I was able to easily see what was backed up and when it was backed up.

Cons

I thought the pricing is a bit high. I am not sure if it was because I went through a vendor to purchase and deploy this but there were quite a bit of limitations of what I could do as an admin and user. For instance, I was not able to have 2 admins share the same interface and get notifications. Only one of the admins were able to get notifications. Again, I'm not sure if this was because our vendor did not set it up right.

Wolfgang
Wolfgang
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

All 850GB of Data no accessable anymore in the cloud !!!!!

Reviewed on 2022/08/09

Pros

Ease of use - nice Interface and huge data storage options

Cons

I assumed to be safe with all my data - had to learn that Acronis can't solve the Isse to have my data available from their cloud system since month now .... some customer service people do their best - but escalation and a support from the management is not available in this organisation

Brandon
Brandon
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Acronis is the best software I have used for backup!

Reviewed on 2017/06/07

Daily backup and security!

Daily backup and security!

Pros

Easy to use, easy to set backups and have multiple start at different times of the day. I have many hard drives that need to be backed up on a daily basis as to not lose important client information. Acronis does all I need!

Warren James
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Disk cloning software

Reviewed on 2018/06/28

Pros

You are able to backup or clone full system drives so that you do not loose any information if you disk is starting to fail

Cons

The disk to disk clone feature is not always very stable and sometime does not work and you have to resort to imaging the drive and then restoring it on another drive. More time consuming

Verified Reviewer
Overall rating
  • Industry: Information Services
  • Company size: 51–200 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Our preferred backup

Reviewed on 2019/08/31

A great software for your backup solution. My preferred choice.

A great software for your backup solution. My preferred choice.

Pros

We use Acronis for our server backups taking full disk and incremental images. Works well and has saved us from disaster.

Cons

I have experienced no cons with Acronis backup software and am very happy with it, perhaps it is my favorite software.