Dynamics 365 Business Central Reviews

Microsoft Dynamics 365 business central is a very great product , it's easy to use since it has a great user interface .The deployment is easy and took a very short time .It has inpremises and cloud based functionality which has enabled work flexibility.

The initial purchasing cost is relatively high mostly to the small enterprises.The system keeps on freezing whereby delaying our customers.

The thing i like is that the interface is easy to use. The setup requirements are better than the normal setup ideals.

I did not like how it is difficult to add users into our system. Not everyone has had a positive experience with this software.

Nothing. It is not nearly worth the 165,000.00 that we have put in to it over the last year.

Everything. System does not work. Too many fields to jump around to, too many pages to jump to. Unable to keep pages open to work between. Unable to see Customer / Vendor numbers. Not enough character spaces in some fields. Document date does not pull in correctly on Payment Journal. Check Stub total dollar amount prints on top of check number of lower stub. No vendor number prints anywhere on the check or stub. System creates two or three numbers for every PO, Job, Invoice. Payment Journal populates every Vendor that has a transaction then you have to choose which one to pay and then delete what you don't want. Checks do not print out in Alphabetical order. I can go on and on. Nothing good to say about this Program. It is not even written for our Industry. We were not even listed in the choices for Industry. What does that tell you.

Every firm/business needs a solution for managing Daily Ledger, Inventory management, Supply chain management, Process Management, Accounting management, HR management, Profit Management, etc - Dynamics 365 Business Central has everything available in a single software which can be accessed on all types of devices running on different platforms. It provides flexibility to the users to work from anywhere/ anytime by having authorized access. It has top level encryption to keep your data safe and keeps a log of it in its database to compare and analyze data according to our need. I mostly use it for Project management and Process management.

The user interface of the software is little complex one as use of icons is very less due to which we have to read the name of that particular option/field which we want to choose. Rest there are no cons according to my use

Pulling information out of the system in simple reporting isn't bad if you leave it in the same format. Basic reports are easy to read, and usually you can get the numbers in that you need by updating fields.

Entering information is extremely time consuming. You have to be very familiar with the software to be able to know what you can and cannot tab through. Pulling any information into excel is extremely time consuming and takes a lot of manipulation for it to look presentable.

Attach PDF's of invoices, PO's right to the entry. Keeps all ERP data in one spot. Can work from any device. All of our guys can work in the field and we have yet to hire an administrator.

Report creation requires a developer to help set up. Support costs can be high if you don't have a computer savvy person in your company.

This is a kind of ERP software that highly used by the manufacturing organizations. The application is advisable for use the medium scale business entities who are operating in manufacturing, retail, trading and distribution business activities. Though this is recognized as an accounting software, it is having the multiple function platforms such as HR management, project management, sales and marketing and supply chain management.
Obtaining the information from the system is easy by the way of generating types of reports.

The most important drawback of the application is it is functioning slowly when few windows are open. Therefore, it needs to close the windows again and again when application is getting slow. The managing of the application requires a comprehensive experience and knowledge on it.
It takes a long time to enter the data to the system. Users need to be familiar with application when entering data. For an instance, there are more unnecessary fields to be filled.

The dashboards and deal registration for our sales team works well. Advanced finds have been helpful.

ClickDimensions as a marketing tool is hard to navigate. And I don't feel like the modules make sense.

Ease of use
Super customisable
Connectors to sync with other softwares

it should be available with other platforms like Mac etc

1. Like the excel function on NAV screen where you can dump out any info onto excel for external reporting.
2. Like the ability to setup permissions on record level. for example, can setup permissions where a user can see Purchase invoices for a particular vendor.
3.

1. Doesn't have a good approval chain process for purchasing documents. Very linear approach based on amount.
2. Microsoft customer support comes at a price and even with that they dont touch any customized function and ask you to get back to partner for fix

It is easy to run reports, since all the data you might need is in there. We use it to make invoices, and pro-forma invoices. It is great to have and keep our customer's database updated. It's easy to add new data. Be able to customize the data you use it everyday is a big plus.

Managing this software requires a lot of practice. You have to get familiar with it before run important reports and invoices. If there are too many processes at once, it can run slow and even block you out, so you'll have to wait until the system get less busy.

It better than paper...

See review above

I would say almost everyone in the front office use office 365. For the needs we have for it the software works great.

Don't really have anything I like least about it. We are mostly Mac-based computers and it still works out great for compatibility.

It is not a bad looking interface. That is the only positive thing I can say about this software.

The software is not at all intuitive, very little is possible to do out of the box, everything requires expensive consultant time to set up, and even simple reports are hard to generate. Way, way too complicated to do basic things. It leaves us with little functional reporting and a lot of frustrating headaches. By the time you realize you have made a mistake implementing its way too late.

MS Dynamics is pretty user-friendly considering the other CRM products in the market. It's got a pretty good coverage in terms of customer engagement process. Right from Presales interaction center to post sales Services, it covers most processes. Microsoft as a vendor is placed well to offer this as a cloud offering as its also owns Azzure

MS Dynamics does have a mobile app for Apple devices which is pretty useful and easy to use. That helps in user adoption on field.

The support provided by MS is good, but gets activated only when situation gets into emergency mode.

The comercials could have been more affordable. I would have loved more seamless integration between Dynamics and Navision as both are from the same family. Easy to deploy mobile applications for Andriod phone is something which would have been really useful

The least user friendly system you will ever have the misfortune to use. It will make your working day so much longer and less bearable and turn easy tasks into impossible nightmares.

Very user friendly
Good presentation
Excellent layout - easy to search for whatever you need
Good use of headings and sub-headings
Being able to import from Excel, and transfer any journals into Excel easily

Maybe not the best for reporting purposes, or hard to find a way straight away
Could be a more efficient way to import transactions from Excel

Its User Interface and Very Less Consumption of System Resources is one of the very best Features of this ERP Software.

Vey Bad Service Quality of The company Which Helped to Implement this ERP In our company.
They Took More than a Year to Implement This Software but Yet Its under Process.

I liked that the software was user friendly and easy to get trained on. I found it to be more thorough than Quickbooks. Very easy to do journal entries across multiple companies and reconcile every month.

The limited about of users for the price.

It is very easy to follow and has got a lot of features to offer, but they are to be added based on the companys needs

if you have inhouse IT specialist then this isnt a problem but if you need to source externally it may take a while to have new features set up and you only understand what you need additionally once you really understand the software.

It works fairly well, we are however a manufacturing company and this is made for product on the shelf. It provides all the information that I need.

At times I feel that I need to look in several spots to find the information that I need. I use the Query button the most so that I am not missing information.

Dynamic Nav is very useful for Small Size Business Company. An easy to use in ERP system and easy to cuztomize

With Dynamic Nav, It still not much automatic in process. About attached document, It is not useful.

The best part that it's simple, compact, and user-friendly. Even after 2-3 days of training, we could use NAV.

Good software. Easy to use. No limitation. Vendor is good. They understand our requirement, done the implemention and showed the result. We are happy with the product and vendor.

It has a lot of features and is used by a number of departments within our company. We are able to get answers that are needed fairly quickly without having to wait for someone in another department to find the time to get the answers for us.

It is a very complex software with a lot of options that can be overwhelming to train new hires. The format is not great for users that aren’t tech savvy.