airSlate SignNow

4.6 (535)
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Cloud-based digital signature tool for digital documents.

Overall rating

4.6 /5
(535)
Value for Money
4.6/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support
4.3/5

94%
recommended this app
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535 Reviews

Richelle
Richelle
Overall rating
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

signNow is one of the best online electronic signature software.

Reviewed on 2023/10/13

Pros

I used signNow to sign and digitally verify legally binding documents. I am very satisfied with the ease of use of this service. It is fast, easy to use, and works on any device. I particularly like the electronic signature feature, which has allowed me to sign documents quickly and easily. The email sharing feature is also very convenient for sending documents to third parties. The signature status has allowed me to easily track the status of my signed documents. The document and form management is also very convenient for organizing my documents. The alerts are also useful in keeping me informed of important updates. I highly recommend signNow to anyone looking for an easy-to-use and efficient digital signature service.

Cons

Apart from a few connection problems, I haven't encountered any major problems with this package.

Heidelyn
Overall rating
  • Industry: Computer & Network Security
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

SignNow Easily

Reviewed on 2024/05/27

Overall very Nice and Very Helpful for everyone its easy to use.

Overall very Nice and Very Helpful for everyone its easy to use.

Pros

I like it almost of the options and its very okay for me all of it.

Cons

The one with single sign. You can improved that.

Ira
Overall rating
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

100% disappointed

Reviewed on 2023/04/28

Pros

The software works fine but it is very deceptive

Cons

I am a small business owner of a summer camp. I have 60 campers for which i used sign now to sign documents. Since i have 6 documents they have the nerve to charge me for 6 unique invites per camper or a total of about 480 invites. The software only entitles you to 100 users and then 180 per 50 invites afterwards. Add that up. Don't use their product if you might be using multiple documents because they will rip you off!

Response from airSlate

Ira hi! Very sorry to read this!
Have you tried our Support about this? There surely is a workaround. The easiest solution that comes to mind right away is to merge those six documents so that each signer gets one eSigning invite, not six.
We understand your frustration here but honestly, if you compare our pricing beyond the 100 limit with the competition, we are still offering a much better price (we've checked multiple times).
Please email [email protected], we'll see what we offer you!

Eden
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love SignNow

Reviewed on 2024/12/20

We've been using it for years, through multiple owners, and it keeps improving.

We've been using it for years, through multiple owners, and it keeps improving.

Pros

I love that I can group multiple documents together rather than combine them into one PDF file. Many government PDFs don't allow editing. I love that I can password-protect documents for extra security. I love that I can copy a message from the first recipient to all the others, so I don't waste time copying and pasting it into each one.

Cons

I don't dislike anything. I originally started using SignNow for personal use, and I liked it so much, we adopted it at work.

Ahmed
Overall rating
  • Industry: Import & Export
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

airSlate SignNow Is Reliable and Accurate to Use

Reviewed on 2024/11/14

The experience I have with airSlate SignNow is exceptional.

The experience I have with airSlate SignNow is exceptional.

Pros

airSlate SignNow is a reliable and easy digital signage solution that suit our needs.
I like the amazing capabilities and simplicity of the interface of airSlate SignNow.

Cons

Since I started using airSlate SignNow, it has been flawless and easy to manage.

Bethy
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

SignNow

Reviewed on 2023/10/24

I have been using this software for a lot of years and I been happy with it.

I have been using this software for a lot of years and I been happy with it.

Pros

This software is easy to use and helps track information needed for the company. The auditors are able to use this to audit payroll.

Cons

The only con is when they make changes you are not notify. You need to adjust to the changes to do your job.

Taher
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Normal user review

Reviewed on 2023/10/17

I like it as i used it for my work douments

I like it as i used it for my work douments

Pros

Adding the drop down menuadding the date and time

Cons

Can't say because for me as a user on free trial it did all that i needed.

Savannah
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Documents at it's finest

Reviewed on 2023/11/30

Pros

That it is easier to sign and makes the electronic signing so much easier and faster

Cons

I love this app honestly no cons I would notate

Grant
Overall rating
  • Industry: Financial Services
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Very cost effective for the basic option

Reviewed on 2024/05/09

Pros

airSlate has a ton of great functionality (I did a trial of the full suite) but I have pretty much only used the basic SignNow plan for several years because it does the job. The drag and drop for the signature request, date, text fields, etc. are easy, and support is really good. I wanted it so people could only sign by drawing the signature, and they updated the settings for me.

Cons

The cheapest plan doesn't really have any custom branding

Zafar
Zafar
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A document management for any business

Reviewed on 2023/11/16

It is great platform that helps business to manage their document workflow digitally and also make...

It is great platform that helps business to manage their document workflow digitally and also make sure that all these documents are legally can be approved and accepted in case of disputes

Pros

A very simple platform that won't take any trainings to complete a simple tasks and all documents that are suposed to be signed would be created just in a minutes.

Cons

The variation of customizing tools is limited as per personnel experience; however, it makes the platform a very easy to use.

James
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great value for cost

Reviewed on 2020/02/18

digitizing the signing process. saving paper and time and adding convenience to our clients.

digitizing the signing process. saving paper and time and adding convenience to our clients.

Pros

when it works as planned, it offers a lot of convenience to our business. every transaction in our industry requires about 20 pages of investor disclosures and signatures. SignNow allows clients to easily complete this process from their computer or mobile device. saves a lot of time, saves a lot of trees, and both our office and client get a PDF Copy when complete.

Cons

sometimes there appear to be technical glitches where it does not work as planned. usually we just have to wait till SignNow has update a fix and then works again as expected. but this is sometimes and inconvenience. if this is resulting from user error on our end, I would to know and be put in touch with a training person so we can address this.

Lori
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Easy to use! Dependable and secure.

Reviewed on 2023/11/02

Saves clients time and money. Everything is easy to use, easy to verify and secure.

Saves clients time and money. Everything is easy to use, easy to verify and secure.

Pros

I felt confident that everything was accurate and the ease of use made me a big fan.

Cons

I really have no cons to mention about this product in my past use and experience.

Kelly
Overall rating
  • Industry: Maritime
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

SignNow Saves Time

Reviewed on 2023/11/23

SignNow has been a great time saver for our business and makes it so easy to review and sign...

SignNow has been a great time saver for our business and makes it so easy to review and sign documents

Pros

It's important for our small business to be able to review and sign documents from our lawyer's office without travelling 2 hours to do it. It's also important that all the business partners can sign from their various locations, which saves us a lot of time.

Cons

everything has been great so far, no negative experiences

Shawn
Overall rating
  • Industry: Package/Freight Delivery
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great Digital Signature Tool

Reviewed on 2023/10/31

Pros

Very easy to setup and the interface is very easy to navigate. Allows you to create links for others to sign

Cons

The pricing gets high very quickly ... limited number of templates

Anna
Overall rating
  • Industry: Investment Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Very good tool

Reviewed on 2023/05/07

Pros

SignNow allows users to sign documents from anywhere, at any time, using any device with an internet connection.

Cons

Electronic signatures may be vulnerable to hacking or cyber attacks, and the security of electronic signatures may depend on the quality and implementation of the underlying encryption and security protocols.

Sally
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use

Reviewed on 2023/05/12

Pros

I like the convenience and it's very easy to use on the phone

Cons

Nothing I'm very happy with this although I only used it one time

Yeni
Yeni
Overall rating
  • Industry: Computer Software
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Efficient and fairly priced.

Reviewed on 2018/07/02

Pros

Sign-now provides my organization access to its security and integration features which puts the deployment of legally binding and widely accepted e-signature across devices on our fingertips.
With Signnow, we have been able to create a resilient and scalable electronic digital workflow and automated paperwork across all engagements with clients and partners.Resulting in a faster paperwork process in all of our dealings. I especially cherish the bulk invite feature , which enable us send invites to multiple persons all at once ,by simply creating a single paperwork template and uploading a list of people we'd like to append their signature to the paperwork. This works perfectly in situations where multiple persons are needed to sign a paperwork.

Cons

Quality of support is very slow and just not good enough. We will like to get responses to concerns and setbacks we encounter on this tool in a matter of hours ,rather than days ; which is the norm with the Signnow support team as of this time.

Omar
Omar
Overall rating
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

The new ecological way to sign

Reviewed on 2022/03/17

We use it to send documents to be signed on a recurring basis. Once signed, it allows us to send...

We use it to send documents to be signed on a recurring basis. Once signed, it allows us to send them to the sender without having to digitize them.

Pros

This software allows you to sign documents and even send them only for review and signature. Saving a lot of paper and time.

Cons

Unfortunately, the use of these tools has not been standardized in all companies, so many times you send digitized signatures and they are not valid.

Response from airSlate

Omar hi! Many thanks for your positive review! We are happy to be part of your paperless office!
And you are absolutely right. The market is still actively growing, and many people are still not aware of the fact that electronic signatures are legally binding in nearly all countries of the world.
If any of your customers or business partners would question this fact -- just send us a request to [email protected], we will send you a full legal explanation with proof links, etc.
Many thanks for using signNow!

Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Affordable, straightforward e-signing

Reviewed on 2022/06/09

Pros

It is far more convenient than printing, signing, scanning, and then re-uploading documents. Having all my signed documents in one place has proven to be a significant benefit. It is simple to create and send documents to many recipients. It's simple to learn and doesn't take long to master. Setting signing orders is a popular option I use to incorporate document inspection into the signing process. I can tell the product is still being developed, so when I log in, I'll find that something has been changed or tweaked to improve its usefulness or usability. The app is simple to use. Pricing is reasonable, significantly lower than DocuSign and comparable alternatives. The signing experience provided by DocuSign is superior and appears more professional, but SignNow is not far behind.

Cons

It is not as popular as other services such as DocuSign, which makes it confusing when people receive a signing link. Furthermore, I wish it were easier to change the user who should receive when my contact is not the signatory. Clients occasionally have trouble navigating the invitation we send to fill out the form. Sometimes a client's invitation is routed to their spam account, slowing our office's ability to receive completed paperwork. Clients will occasionally use the word DocuSign and expect the email to come from that service, despite being told that it will come from SignNow. This is not a problem with a straightforward solution. Furthermore, selecting a platform that does not have the same brand recognition as others creates uncertainty and mistrust.

Patricia
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Sign Now for 100's of Contracts

Reviewed on 2019/09/18

Pros

The price was the biggest factor in going with Sign Now. As a new company, we needed the most cost-effective way to send out our contracts.

Cons

Up until recently, I would have given 5 stars across the board. My company celebrated our 1 year anniversary and with that came contract renewals. This is where Sign Now has lost stars for me. They don't have a way for a business to look at the contract date signed without going into each one and researching. I have 300 contracts renewing with multiple dates for renewals over the next few months. I would love a feature where we could see the email we sent the contract to and the date the contract was signed in a spreadsheet format. When I reached out about this issue they seemed stumped themselves. In my industry we will send out thousands of contracts a year and we need a system to keep up with who signed and when. At this time my staff is having to update an excel spreadsheet.

Alternatives Considered

Docusign

Reasons for Switching to airSlate SignNow

Price was the main reason.
Mathias
Mathias
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use, Simple interface, and of great value for your money.

Reviewed on 2022/12/14

The best to close a deal really fast.

The best to close a deal really fast.

Pros

Makes working on deals easier, and very fast. I also like the authentication aspect, which make it legit and secure to use.

Cons

The product is great and worth the price even though it is a bit high.

Verified Reviewer
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

SignNow: Easy to use

Reviewed on 2021/06/17

SignNow has been a good experience for us. It has helped us with getting documents to customers...

SignNow has been a good experience for us. It has helped us with getting documents to customers and getting them signed, which is essential for our business.

Pros

Fairly quick set up process. Easy to edit templates once they are set up. We have several people using one log on, which has worked well for our purposes.

Cons

The only negative thing that I can think of is some feedback that we have received from customers that we have sent forms to, and that is that you have to download the app in order to fill out the forms. We have found out that you don't actually have to download the app, but the link to take you to the forms without downloading the app is not in a super obvious place.

Alternatives Considered

Docusign

Reasons for Switching to airSlate SignNow

Price and perceived ease of use
Mark
Mark
Overall rating
  • Industry: Legal Services
  • Company size: Self Employed
  • Used for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Awful support and inadequate instructions

Reviewed on 2019/04/13

Frustrating not being able to get any support whatsoever. They will probably say, "Oh he had a...

Frustrating not being able to get any support whatsoever. They will probably say, "Oh he had a trial account." My response: If you prohibit trial users from accessing support how can they adequately *try* (as in "trial") your product? A "trial" means I have the opportunity to explore and experience all aspects of a online service. If I (presumably) must pay first before I can access any kind of support, why offer a trial? You have many competitors, so it's not like potential customers can't just delete their SignNow account and find a better product/service. That's what I did.

Pros

Nothing. I tried to use it three different times but the instructions were practically nonexistent, or if available, the company does not make it easy to learn how to use their product. I'm sure they will say, "But look, watch this video or read this KB article, etc." But if a customer has to search, not find what they need, then go to reach out to support only to find that there is no support, a post-hoc explanation does not do me (or other customers) any good.

Cons

Zero support. Your only option is "SignNow University" where you can search in vain for answers to your questions. No support chat. No support phone number. No support email address.

Response from airSlate

Dear Mark,
we are sad to read you had so many troubles during the free trial! Please, email us more details on the nature of the problems you were experiencing to: [email protected] and/or [email protected]
We would like to extend the free trial for you and additionally provide personalized support to make sure you use SignNow functionalities to the fullest!
Many thanks in advance for your cooperation!

David
Overall rating
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Cost effective and intuitive

Reviewed on 2022/06/24

Seamless.

Seamless.

Pros

The price is ridiculously good value for money, particularly if bought with PDF Filler. Adding signer roles is intuitive and can be done in sequence and on selected fields.

Cons

The automatic detection of fields from imported files sometimes fails. More font options on created fields would be a nice to have.

Verified Reviewer
Overall rating
  • Industry: Photography
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use, straight to the point

Reviewed on 2019/05/02

I am sending contracts to my clients this way. even them are surprised about how easy and fast it...

I am sending contracts to my clients this way. even them are surprised about how easy and fast it is to use. One less thing I need to worry about.

Pros

I have used multiple online signing softwares and SignNow is the easiest to use! You upload you PDF and just follow the steps to send your document in a couple of minutes (thanks to drag and drop options!). One sent, you get a copy once your client signed it, automatically.

Cons

The fact that you need an app to sign on your phone, but you don't need it for your computer.