Mobile Field Report

4.7 (12)
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Field Service Management

Overall rating

4.7 /5
(12)
Value for Money
4.4/5
Features
4.3/5
Ease of Use
4.5/5
Customer Support
4.5/5
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12 Reviews

Edward
Edward
Overall rating
  • Industry: Security & Investigations
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MFR, Great tool for delivering services to your clients!

Reviewed on 2018/08/09

MFR is a great tool to have when delivering all kinds of services to your client base. The tool...

MFR is a great tool to have when delivering all kinds of services to your client base. The tool includes all required options you need and the pricing is one of the best I have seen in the market

Pros

Ease of use, completeness of available tools, pricing structure, flexibility to create own checklists, mobile Application, reporting tools and online tracking

Cons

minor translation errors, but these are updated continiously

Heiko
Overall rating
  • Industry: Renewables & Environment
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Half year reviews

Reviewed on 2015/10/01

We are using MFR since more than 4 month life as our master service tool. It helps us to optimise...

We are using MFR since more than 4 month life as our master service tool. It helps us to optimise our service organisation and our service engineers benefit from the defined checklists. These checklists can be attached with extra information regarding the specific tasks and will in this way lead to standard follow up. The support by the MFR team is excellent and they were uncomplicated by adapting the system according to our internal processes.

Pros

Easy to use, checklists can easy be created and changed by yourself, all the stored datas are available for the service engineers, ( which is very handy in case of a second visit ) , you don't need to set in any application dates twice,
This time and money saving and leads more trustable values and information

Cons

Windows tablets will not be supported.

Kristin
Overall rating
  • Industry: Facilities Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very Helpful Tool

Reviewed on 2018/08/09

Pros

It is fast, flexible, simple and the support is great

Cons

Some parts of the administrative editing options at the online platform are improvable

Irene
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very positive experience

Reviewed on 2018/08/14

Pros

Excellent usability, can be used on any devices, you can upload documents, print them, sign directly (tablet used)

Cons

Overview of all orders when you're using the App
Vision is better when using a computer or a larger tablet
Overwiew is not as good on a smaller device such as iPhone

Peter Billow
Overall rating
  • Review Source

Overall rating

Great reporting tool for your service activities

Reviewed on 2013/07/08

We are having a service team (hvac) of 10 people that used to write reports on paper. Mobile Field...

We are having a service team (hvac) of 10 people that used to write reports on paper. Mobile Field Report has helped us to remove the paperwork and to organize our service technicians more effective. We are saving 2 hours on every report that we had to write.

Pros

-> Powerfull tool for creating reports in the field
-> iPad Version operates also offline
-> Checklists of Mobile Field Report helped us to map our business process
-> Pictures can be annotated by the technicians on the iPad

Cons

-> Poor invoicing functionality
-> The scheduler could filter the technicians by the location

Eugen
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Reviewed on 2017/10/27

Nika
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Reviewed on 2017/10/29

Jan
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Reviewed on 2017/10/27

Tobias
Overall rating
  • Industry: Information Technology & Services
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Reviewed on 2015/10/31

Alexander
Overall rating
  • Industry: Construction
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Einrichtung MFR

Reviewed on 2021/04/09

Übersichtlich und intuitiv zu bedienen

Übersichtlich und intuitiv zu bedienen

Pros

Erstellung von Aufmaß, Angebot, Rechnung . Verwalten von Kundendaten

Cons

Formatierung der Kopf und Fußzeile lässt sich durch den Nutzer nicht ändern

Jörg
Overall rating
  • Industry: Printing
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Bewertung

Reviewed on 2021/06/11

Pros

Weiß ich noch nicht. Ich habe etwas gebraucht und diese Software war auf den ersten Blick ok.

Cons

Kompliziert in der Bedienung, was Unternehmen, Einsatzorte und Produktdaten usw. betrifft.

Eik
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Super Sache, kann man machen

Reviewed on 2021/03/11

bestes Produkt am Markt

bestes Produkt am Markt

Pros

intuitiv zu bedienen, super useability , schönes design

Cons

fällt mir nichts ein, vielleicht wären weitere Funktionen nett, z.B. Schnittstelle mit SalesForce