Cyfe Reviews

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79 Reviews

- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Remarkable tool to monitor progress of your business
Reviewed on 2018/04/30
Best for data analytics
Best for data analytics
Pros
customization and widgets show cyfe.s expertise in data analytics. It is very easy to set it up and has a very important support rate.
Cons
It becomes slow somethimes when I integrate something. Some of the integrtions do not run effectively as they should. Overall quality is good I recommend it
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Powerful dashboard software for an affordable price.
Reviewed on 2018/06/14
It allowed me to create a functional prototype of a SaaS I'm working on, without needing to custom...
It allowed me to create a functional prototype of a SaaS I'm working on, without needing to custom build a reporting tool just to be able to test my idea in the market.
Pros
Cyfe is awesome. It connects to nearly every tool a marketer would need, and lets you work with custom integrations for the stuff that doesn't yet connect automatically. I can create an unlimited number of dashboards and share them with an unlimited number of people through a simple link. It's amazing for customer service and account management, and one of my service lines has allowed me to entirely forgo offering manual reporting - which is amazing.
Cons
The UI is a bit clunky and could be sleeker. Tools like datadeck look a lot nicer visually, but don't come close to the level of functionality offered by Cyfe.
- Industry: Animation
- Company size: Self Employed
- Used Weekly for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Connects with a lot of systems, but reporting is inflexible
Reviewed on 2018/09/12
Pros
Can easily connect to multiple systems such as Xero, Google Analytics and Facebook.
Easy to setup dashboard views.
Cons
My main reason for using the system was to monitor financial performance data that is captured in Xero. The standard reporting views and metrics for that data were very limited and added no value beyond what Xero already reports on.
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cyfe is a must-have for tracking small business KPIs
Reviewed on 2017/12/21
Pros
I love the flexibility and ease of use. I think the software is well thought out and truly a valuable piece of any small business's planning toolbag. We use cyfe to monitor everything from SEO to marketing metrics to social media engagement. The sharing and email notification features are really helpful to keep track of things, even when life gets busy. I especially appreciate the ability to import flexible data using Push API and google spreadsheets.
Cons
I wish the software had more native partners that had customizable widgets on the platform. I'd love to see Webinar Jam and Evergreen Webinars, Callrail, and youtube analytics programs working within the software. I'd also love to see more examples of how other Cyfe users are setting up their dashboards. I can feel that the system is powerful, but sometimes get stumped on how to set things up for advanced KPI tracking. Case studies would be awesome to learn from.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Great way to make custom roll up reports and statistics for clients
Reviewed on 2019/03/19
It was great, we used this tool to set up dashboards for a large property management company. This...
It was great, we used this tool to set up dashboards for a large property management company. This allowed us to share dashboards with regional managers in an organized and professional manner.
Pros
Love the customization options for this software, there is so much that you can set up. You have the ability to customize it for each client with the use of dashboards to show the KPI's and statistics that matter to them most. It makes setting up dashboards fun and rewarding due to ease of set up.
Cons
There were instances that I needed a developer to help in the set up process. This was most likely due to needing a developer to set up tag manager, google analytics and goals/conversions in the first place. Always make sure you have that taken care of first and foremost.
- Industry: Leisure, Travel & Tourism
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Great functionality for a reasonable price
Reviewed on 2020/05/07
Great time-saver to check performance of multiple channels/platforms at a glance. Saves you time on...
Great time-saver to check performance of multiple channels/platforms at a glance. Saves you time on checking lots of tabs if you are trying to keep up with your digital performance.
Pros
The combined dashboard is great, even in the free version. You can track the activity from FB, instagram, Google products and countless other things. You can use 5 widgets with the free version. Nice look and very customizable.
Cons
Not much I didn't like. The cheapest subscription starts at 29 usd per month which made it a prime candidate for new software we were going to pay for this year -- that is, before tourism collapsed. The vast array of options comes with a learning curve for users that are not that adept with digital tools.
Alternatives Considered
SemrushReasons for Switching to Cyfe
Way cheaper!- Used Weekly for 1+ year
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
Keep eyes on the pulse of your business
Reviewed on 2018/04/08
Pros
Get real time or historical trend stats to inform your management decision making. Stay on top of the most critical metrics you need to monitor without having task someone and wait for a report. Affordable and easy to set up given you have the right people on staff.
Cons
Support team accessible through email, which can get troublesome. Third party integration is limited.
- Industry: Furniture
- Company size: 51–200 Employees
- Used for 1-5 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Swiss army knife analytics app for social and beyond
Reviewed on 2018/02/28
This platform helped us tie together a lot of our different social networks and create customized...
This platform helped us tie together a lot of our different social networks and create customized reporting on them.
Pros
I've tried several different social media apps. Cyfe is pretty much just analytics, but it's great at it. It has one of the widest catalogues of integrations I've seen. It's also very affordable. It has lots of customization and report sharing o options that make it great for showing the right reports to the to right people. You can create dashboards and use widgets to create custom views. It also pulls in lots of "deeper metrics" that many other platforms don't.
Cons
There isn't much to complain about, honestly. Not all of the integrations work smoothly right off the bat, and in some cases I found that the numbers reported didn't show what I expected. I marked this up to configuration issues with my account, but it's possible it could run deeper into the integration itself.
- Industry: Human Resources
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best analytics tool
Reviewed on 2018/11/21
All in one social media analytics and statistics tool. Set it up once and see every movement on the...
All in one social media analytics and statistics tool. Set it up once and see every movement on the scale.
Pros
Simple to use
Many supported social media types
SEO and Ranking
All in one palce
Cons
Even if it has a lot of features and functions as intended and incorporates all my statistic needs from many sites and social activity i do find the price could be lower to make this the best choice and subscribe instantly, or it should have some more widgets enabled in the free version not just 5 than it would be great.
- Industry: Publishing
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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- Value for Money
- Ease of Use
- Customer Support
Streamlines my entire business
Reviewed on 2018/01/17
Pros
I like how I can pull data from multiple sources into a single dashboard for much easier analysis. It saves me a lot of time.
Cons
I don't like the limitations of the free software, but I understand why they are there. There's nothing I can really complain about.
- Industry: Chemicals
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Cyfe has an excellent deployment in the cloud
Reviewed on 2019/03/18
In general terms, it can be said that Cyfe offers many more options for sales intelligence...
In general terms, it can be said that Cyfe offers many more options for sales intelligence automation than many other software of its kind. Basically we can monitor the infrastructure of our business at all times.
Pros
Cyfe allows to analyze and each sales intelligence data easily. It is undoubtedly good enough to automate the workflow, and offers many customization options for information display.
Cons
It does not offer as much storage capacity in the cloud, so it is usually resorted to external platforms. It allows tracking the sales intelligence metrics, and also offers an excellent self-service portal.

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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Only limited by the APIs it connects to
Reviewed on 2016/11/03
The dashboard capabilities in Cyfe are truly amazing. The ability to combine online metrics with...
The dashboard capabilities in Cyfe are truly amazing. The ability to combine online metrics with offline metrics in one dashboard is priceless. From a marketing perspective, this platform helps guide business development decisions as well as showing ROI.
The only limitations I've experienced have been when a social media platform changes its API connections. This can result in a dashboard full of empty widgets. Still, a short time reconnecting with the new metrics and you're back on track.
Pros
HUGE number of potential connections and limitless board options
Cons
Limited reports for some connections (based on API opportunities).
- Used Monthly for 1+ year
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
A very usefull client dashboard for my digital company
Reviewed on 2017/11/07
I am able to send monthly trafic report in pdf to my clients, what is very valuable in my...
I am able to send monthly trafic report in pdf to my clients, what is very valuable in my maintenance plan.
Pros
With Cyfe I can build customized dashboard for my clients with all the key indicator they need to follow their website : trafic per page, trafic per states, number of subscribers etc. I can also embded Airtable sheet, very usefull to track my time.
Cons
The design is quite simple and not very attractive. I wish I could personalize it a bit more by myself.
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to Use Dashboard Software
Reviewed on 2019/04/22
Pros
We use Cyfe for a TV Dashboard to keep our departmental statistics up to date in our workplace. Many of the integrations are very deep, and allow real-time reporting on measures that are critical to our business. For the price, the tool is fantastic.
Cons
Some of the integrations we use do not offer the depth we would like to see. The plus side of this, is we are able to pull dashboards from Google Sheets very easily to make up for this. It creates a bit more manual work on our part to update those statistics weekly/monthly, but at least we can still graphically see all of our data in one place.
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Monthly for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
An outstanding tool to create easy to use social media reports.
Reviewed on 2017/06/08
I use it for specific reports for our Boards of Overseers and Trustees. It makes recreating the...
I use it for specific reports for our Boards of Overseers and Trustees. It makes recreating the reports each quarter very fast and easy.
Pros
It makes showing social media growth, use, and engagement (particularly with Twitter) easy and efficient. By saving your dashboard items you can generate new reports just by changing the timeframe.
Cons
It is somewhat limited in functionality and can be difficult to understand what the metrics mean (for example year over year, quarter over quarter, month over month and so on.)
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Great tool
Reviewed on 2019/04/23
Pros
Very easy to use software that works fast.
Cons
A little bit too much focused on the US market.
- Industry: Marketing & Advertising
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The reports are in a single panel
Reviewed on 2019/01/15
The statistics shown are very good, the activities of social networks are also shown, it makes the...
The statistics shown are very good, the activities of social networks are also shown, it makes the work much easier and that we appreciate, to make our company grow a bit.
Pros
I love all the features Cyfe has, lots of tools that make tasks easier, we can even manage and view the reports in one place, so that each client can read it. It has capabilities to monitor activities and tasks.
Cons
I have found myself using cyfe all the time with only one complaint, and that is when the platform clogs, I feel it is frustrating.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Data Dashboard
Reviewed on 2017/02/01
I really like Cyfe because it is useful to create beautiful reports right from the web: it needs...
I really like Cyfe because it is useful to create beautiful reports right from the web: it needs just to be connected to others accounts (like Facebook, Adwords, etc.) or to custom csv and files and it plays good.
Pros
Easy
Cheap but Good
Interoperating
Cons
Slow (sometimes)
Some reports not enough customizable
- Industry: Security & Investigations
- Company size: 201–500 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cyfe for Life
Reviewed on 2022/06/05
Overall experience was good. As they have all features what i am looking for
Overall experience was good. As they have all features what i am looking for
Pros
The value for money is the best. Also the pre built widgets are so useful to use. Another thing to add is historical data is stored or archived so the user never loses their data
Cons
The only complaint i have is against customer support. They need to improve in that category since i wanted to cancel after trial but the customer support took it forever
- Industry: Government Administration
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Awesome Analytics Platform
Reviewed on 2018/03/12
Pros
Cyfe is so easy to customize for whatever analytics your team finds valuable. It can be accessed online by anyone on your team at any time so they can review the analytics whenever they'd like. The dashboard can even be branded to your company's colors!
Cons
The only potential con that I can think of is that the app doesn't provide outright insights or suggestions for how to optimize your campaigns. You'll have to do that on your own.
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Basic analytics all in one
Reviewed on 2018/03/06
Pros
All of your metrics and ROI in one location, easily set up, and allows you to follow up on the progress of your campaigns
Cons
There is a lack of integration with other programs that would track other metrics for our pages, so for further research other programs are needed
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- Value for Money
- Ease of Use
- Customer Support
good for my own job and for the collegues
Reviewed on 2017/02/13
I think is perfect for my job, is simple and smart. With this dashboard i can perfectly monitoring...
I think is perfect for my job, is simple and smart. With this dashboard i can perfectly monitoring all
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
A Very Easy to Use Dashboard Monitoring Tool
Reviewed on 2019/07/19
We wanted a dashboard for our different metrics and stumbled upon Cyfe. It is easy to use to set up...
We wanted a dashboard for our different metrics and stumbled upon Cyfe. It is easy to use to set up accounts if you already have accounts with some of the predefined options, and in some ways you can customize it.
In our case, we needed a customized dashboard that could cover key areas like server uptime, social media monitoring and sales targets. Cyfe is a good place to start from if you are looking for an easy to use dashboard setup.
Pros
Cyfe is an easy to use dashboard monitoring tool that integrates with many different online platforms. Here are my pros to using it:
1. It integrates with most of the major web services, you can track sales, traffic, analytics and more. It can be adapted to your own needs whether you need it for social media monitoring or sales/financing.
2. The sharing function is good to share a link with other people who may want to monitor your dashboard.
3. The TV out function is good, if you need to have a screen displaying the dashboard in real time.
4. If you work in google sheets, you can import data into Cyfe and if your developers know how to use the PUSH API you can set up customized data.
5. It's easy on the eyes and easy to set up. Ease of use is huge for setting up dashboards.
Cons
The cost is not that bad but for $29/month you can get an additional 2 users if you signed up for Klipfolio, however Cyfe’s defense is that data is in real time where as Klipfolio has a 4 hour delay.
Some plugins/connections are just basic, some key stats are missing for example, Youtube Analytics is missing which is key if you have social media platforms you are monitoring and have a Youtube Channel. SEO tracking is also limited, yes you will find MOZ available but most SEO professionals may use SEMRUSH or Ahrefs to monitor their SEO.
Customizing Charts is also limited, you can only view whatever visual graphics they display for charts.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
From Good to SHOCKING
Reviewed on 2022/11/26
I had a LONG relationship with Cyfe (over 4 years) but recently I cannot even get a response from...
I had a LONG relationship with Cyfe (over 4 years) but recently I cannot even get a response from their support
Pros
Unlimited Dashboards Account at a feasible price
Cons
Support really sucks. This never used to be the case BTW.

- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great software but needs improvement
Reviewed on 2019/12/06
Overall Cyfe is great to view historical data at a glance, as long as the software doesn't erase...
Overall Cyfe is great to view historical data at a glance, as long as the software doesn't erase your history due to password changes or glitches. It is a great idea, and the customizable dashboard is great but I feel that it could definitely use some improvements.
Pros
This is a great software to track social media, sales, marketing, and more. We use it to keep track of our social media growth and advertisements. It's nice to be able to see every platform in one spot and it makes searching for information a lot easier. We keep a separate spreadsheet and update it manually each week based on information collected from Cyfe. We like that you can search by date and metric, and it has been great to see our growth over the past few months!
Cons
The Instagram widget is very glitchy, and every time you reset your password for your Instagram account, the Cyfe data erases and resets (hence why we keep a manual record of everything). This can be very frustrating for viewing historical data. Also, it would be awesome if the Twitter widget could be customized since it also will erase your data if you try and change any settings. Overall I think it's a great platform but definitely needs some work when it comes to keeping historical data secure. We're constantly fretting over accidentally erasing our data and don't want to mess with the settings too much. We were hoping to not have to keep manual records at all once implementing Cyfe, but we feel that we still need to just as a backup.