Egnyte Reviews

I migrated to Egnyte from a local NAS file server. Now, I wish I did this earlier. Egnyte is great for us, literally it is our entire file server that follows us everwhere with an internet connection so it's extremely convenient (with the Desktop connect feature).

I would have signed up a few year's ago but they didn't have the Team plan back then and now that they do, it's great for smaller businesses/teams.

I don't have to worry about local/physical risks to our physical file server anymore, everything is in the cloud.

Very happy with it so far.

Initially during my trial, I had lots of problems upload via FTP and after various messages to the support/sales, there was no response. But once I communicated via another channel, they were very responsive and dealt with the issue.

Not sure if it was an issue with it being on a Trial account but once I upgraded to the paid plan, it was working fine.

Very easy to load up a large quantity of pictures at one time.

ouldn't do other things like Daily Reports or Schedules

Very robust software for storing documents in the cloud. Allows everyone to access latest versions. Favorite aspect is the ability to share files and be notified when and where they are opened from. It's also nice to have version history for files. Lastly, having desktop file access makes using very seamless. It's just like using your regular (C:) drive.

Sharing capability has to be done through the online site. It would be nice to be able to get a sharing link straight from the desktop file system.

I have been using Egnyte for my small business for the past 6 months and have found it to be a reliable and user-friendly cloud storage solution. The platform is easy to navigate, and I appreciate the ability to store and access my files from anywhere with an internet connection. The integration with other business tools, such as Google Drive and Microsoft Office, has also been very helpful. I synced all my devices to it to make my workflow smoother.

However, there are a few drawbacks to using Egnyte that I have encountered. Firstly, the pricing can be a bit steep for smaller businesses like mine, especially if you need to store a large amount of data. Secondly, the search function could be improved - I have found it to be somewhat unreliable at times. Thirdly, the customer support could be more responsive - it can take a while to get a response when you have an issue that needs addressing. Finally, there have been a few instances where the platform has experienced downtime, which can be frustrating.

We can share a heavy file that can not be shared by email.We can lock this file by password and share the password a particular one.

Mobile view can be modified and meet the expectations.

First thing I like about Egnyte is the simplicity and ease of use. It's very easy to use straight out of the box and doesn't take a lot of time to get used to.
I also like how easy it is to share files externally with clients by simply sending them a link.
Another thing is the fast syncing. It's so fast that files i upload into a shared folder becomes available to others in seconds.

I think the user interface needs to be updated as it looks rather dated.
Another issue is that support seems to be sluggish the few times I've contacted them.

Very easy to use with great tech support. This software gives you the ability to store all documentation in the cloud which can be accessed by employees from anywhere.

I would like the cost to be a little less, but other than that nothing really negative to say at this point.

I like how easy it is to search files within Egnyte.

I dislike the format of the website version.

Egnyte is very user friendly and easy to administer.

Syncing was at times a problem. Quickbooks files could not sync.

Egnyte is a cloud storage service with some basic admin controls and a desktop app that allows you to treat it as a network drive, as well a browser-based service. It functions perfectly fine in its role as a cloud service. Data is stored without any issue and the cost is reasonable.

The customer service leaves a lot to be desired. The best way to actually get assistance is to dial in and press the button for sales, you'll be assigned a lot more value. It's not the best customer retention strategy, but in my experience, the dedicated support folks are difficult to get ahold of and have to escalate your issue more often than not because they are third-party.

The Salesforce API fails periodically leaving the office high and dry if I (IT Director) am not around. It's a quick fix, but the process isn't something that can be done without admin access and a decent base of knowledge.

We have several remote workers in our company, and this allows everyone to access the same folders. Easily downloads and syncs onto your computer. We switched to Egnyte after our server was dying, and this proved to be an affordable, secure solution to our digital files. It's easy to customized access to different users, allowing for private HR and accounting files.

If you are accessing from the website (rather than downloading), it can be slow. It defaults to sending everyone in the company a ton of emails, which can easily be turned off but can be annoying at first.

Great software and portal for file and file-sharing. I have the option to use Egnyte in my browser, as a drive on my PC or as automatic desktop backup. All options can also work together. The structure of files can be made as you like and the sharing options are great. You can edit files in your browser or open and edit in your desktop client. The sharing options are great and you can customize what people should be able to see or do. Clients can get access to specific folders etc.

It takes some time to learn how to use it due to the many options. I think it is a learning curve that's worth using time on. Egnyte cannot handle large files which is annoying as a designer. Inherited permissions can become a bit of a mess and there's not really any easy way to make it better. Reporting could also be improved.

I use the previous version functionality once in awhile, but when I need it, it's invaluable! Also, I like the notifications on folder changes to keep me up to date without checking in.

I don't have a ton of cons to add, but I will say not all filetypes preview, but most do. The only thing we've had issues with is the desktop sync, but it wasn't anything major and was quickly addressed by the support team.

Offers easy to use cloud computing storage. Makes collaborating on documents within our team a breeze and gives us piece of mind being able to save everything on the cloud so no work will be lost in case of computer failure. Customer service is outstanding!

Used to offer an easy automatic backup for your personal computer drives, which is no longer offered. Wish they'd bring that back. If you want to view photo thumbnails without opening each photo, it can take a little while to load.

We use Egnyte as our file repository and cloud storage platform. The new feature that allows co editing is the one I like the most. While allowing us to use MS native apps and not use Google for simultaneous collaboration, I think it is a wonderful tool. It also syncs well with Mac and Windows folders allowing access on computer directly than having to go to web each time it needs to be accessed.

The collaboration feature edits sometimes are delayed not giving the live and current updates being made by other parties.

Secure, fast and reliable cloud. You can use it for sharing a lot of files and keeping the most important ones so other can access.

Sometimes the cloud is creating a second copy of the files which leads to a missunderstanding.

System is easy to navigate. I'm able to create new folders, assign permissions and distribute to my team seamlessly.

One or two features require a couple extra steps to get to that differ from standard Windows OS. Other than that it operates very well, even better most times, than other cloud-based file sharing.

This software is easy to use. Users were trained quickly. Has great application integrations with many top level software companies.

Very little, which is a great think. The link sharing is not quite as clear and clean I would like it to be. Can be confusing for most users or they could share public links easily on accident.

This has given us the ability to give our remote users access to files they need.

Contract process was a headache. There billing team was very inflexible. kept give us the run around on price and took a ling time to produce a quote.

Unlimited file size. We use a lot of .tiff files and Egnyte works great for them. The ability to access files and data from any computer is super convenient for our company since we use a lot of different machines.

Sometimes it appears data is missing and you have to go back and try again from previous file folders which is not a problem, it is just confusing sometimes. Not a big deal.