---
description: Learn how Wix can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: Wix Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Headless eCommerce Platforms](/directory/1999/headless-ecommerce-platform/software) > [Wix](/software/90955/wix)

# Wix

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> Wix is a website-building and business management platform that helps users create any type of website and expand the brand's online presence. Wix offers its users different ways to build sites; for those less tech-savvy, the Wix Editor is the way to go. It boasts a choice of various pre-designed templates that can be personalized with a drag-and-drop editor and various other AI capabilities, such as an automated text generator.
> 
> Verdict: Rated **4.4/5** by 10783 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Wix

 Wix is the only drag and drop website editor that offers users HTML5 capabilities.&#10; Perfect both for business websites and personal portfolios.&#10; Change colors, text, backgrounds, pics \&amp; more to create a unique site.&#10; Wix is dedicated to providing users with a reliable hosting.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 10783 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Wix
- **Location**: Tel Aviv-Yafo, Israel
- **Founded**: 2006

## Commercial Context

- **Starting Price**: US$17,00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Chinese, Czech, Danish, Dutch, English, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Animation
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Attendance Management
- Attendance Tracking
- Attendee Management
- Audience Engagement
- Audience Targeting
- Availability Management
- Backlink Monitoring
- Billing & Invoicing
- Booking Management
- CMS Integration
- CRM

## Integrations (71 total)

- 123FormBuilder
- ActiveCampaign
- AdScale
- Bablic
- Bling
- CakeMail
- Cloudinary
- ConveyThis
- Crowdin
- Dropbox
- Elfsight
- Envia.com
- Eventbrite
- Formilla.com
- GitHub

... and 56 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Headless eCommerce Platforms](https://www.getapp.za.com/directory/1999/headless-ecommerce-platform/software)

## Related Categories

- [Headless eCommerce Platforms](https://www.getapp.za.com/directory/1999/headless-ecommerce-platform/software)
- [Website Builder Software](https://www.getapp.za.com/directory/595/website-builder/software)
- [Web Design Software](https://www.getapp.za.com/directory/395/web-design/software)
- [Landing Page Software](https://www.getapp.za.com/directory/591/landing-page/software)
- [Blog Software](https://www.getapp.za.com/directory/1093/blog/software)

## Alternatives

1. [Squarespace](https://www.getapp.za.com/software/91132/squarespace) — 4.6/5 (3422 reviews)
2. [Pixpa](https://www.getapp.za.com/software/2047999/pixpa) — 4.7/5 (627 reviews)
3. [Webnode](https://www.getapp.za.com/software/2054691/webnode) — 4.6/5 (762 reviews)
4. [GoDaddy Website Builder](https://www.getapp.za.com/software/90754/godaddy-website-builder) — 4.2/5 (1380 reviews)
5. [Elementor](https://www.getapp.za.com/software/240883/elementor) — 4.6/5 (906 reviews)

## Reviews

### "Web Design made easy for small business" — 5.0/5

> **Elisabetta** | *30 July 2026* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: Wix offers an intuitive drag-and-drop editor with hundreds of customizable templates, making web design accessible to anyone. Its built-in ecosystem (including e-commerce, scheduling, and AI tools) allows you to launch a fully functional site without touching code.
> 
> **Cons**: Once a template is published, you cannot switch to a completely new one without reformatting your content. Site loading speeds can also lag if pages are heavily customized with media, and advanced pricing tiers get expensive quickly.
> 
> Wix is an exceptionally user-friendly, all-in-one platform best suited for small businesses, freelancers, and creative portfolios looking for quick, visually striking websites without technical complexity.

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### "Rapid web application prototyping and deployment with Wix" — 4.0/5

> **Estrella** | *31 August 2026* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: Velo development features speed up custom web application prototyping. Rich video and image handling tools allow fast deployment of dynamic marketing assets.
> 
> **Cons**: Navigating complex Velo code modules can occasionally trigger UI bugs and issues, while heavy custom script loads slow site rendering.
> 
> Wix delivers solid value for money for rapid business and marketing site deployment. High ease of use and good customer support save our engineering time.

-----

### "Could Be Great, They Always Stop Short" — 3.0/5

> **Verified Reviewer** | *28 December 2025* | Retail | Recommendation rating: 5.0/10
> 
> **Pros**: It has improved greatly over time. It's drag and drop features are excellent for creating websites. The graphic creation is pretty powerful. It's marketing ability is pretty lackluster, but the value for the dollar is pretty good. Page layouts are not bad for the default and can be customized quite extensively.
> 
> **Cons**: The customer support is usually awful. We used to have a dedicated rep that helped us out, then they took that away when they downsized. Regardless of how big your company gets the amount of service does not get better. You're always trying to patchwork things together because a lot of the tools are fairly basic. They are good tools, they just stop short of where you need them. The absolute worst is when they push backend updates, they don't alert you to them, and it breaks your site while you're driving traffic to your site to the tune of thousands of dollars. Not good, not good at all. This has happened multiple times and all they gave us was a two month subscription credit.
> 
> Up and down. Have been ready to switch to Shopify many, many times, but stopped short because right when I was about to switch over Wix would pull out just enough new features to keep me on. Think I'm finally making the switch away though. I've had enough patchwork. It's good, but only if you're doing about $100k revenue, past that, it's underpowered.

-----

### "Outstanding platform completely marred by a catastrophic support escalation pipeline" — 4.0/5

> **Verified Reviewer** | *21 May 2026* | Marketing & Advertising | Recommendation rating: 6.0/10
> 
> **Pros**: Up until this week, my experience with Wix has been outstanding. The platform is incredibly intuitive, features excellent ease of use, and has provided solid hosting value for money over the years. Building and launching sites is typically a seamless process.
> 
> **Cons**: The technical escalation pipeline is a total black hole if you encounter a systemic backend bug. We are currently dealing with a critical issue where an automated internal queue has completely frozen our client's site's SSL certificate deployment. Finding out from a supervisor that our high-priority engineering ticket sat completely untouched in a queue for 15 hours while a major client's site remained completely down globally is unacceptable. Frontline chat support is polite, but they lack the tools to fix backend database or network loop errors quickly.
> 
> Historically, it has been a 5/5 product that I highly recommended. However, this current breakdown with technical support engineering—coupled with long ticket wait times while a live site is dark—has severely strained our relationship with a major client. It takes excessive pushing and demanding a live supervisor to get critical bugs flagged for actual attention.

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### "Great product" — 5.0/5

> **Nkiru** | *31 July 2026* | Hospitality | Recommendation rating: 7.0/10
> 
> **Pros**: It is reliable, great value for money. Easy to use. Drag-and-Drop Interface: Move elements freely without code.Wix ADI: Artificial Intelligence builds sites automatically.Hundreds of Templates: Clean designs cater to every industry.
> 
> **Cons**: Overwhelming Freedom: No absolute grid can cause messy layout issues.&#10;Design Redos: Switching layouts means copying text and images manually. &#10;Technical and Performance Issues&#10;Slower Page Loading: Heavy built-in code can delay loading times.&#10;Limited Code Access: Advanced developers cannot modify core infrastructure source.&#10;Rigid Code Infrastructure: Custom database configurations remain highly restricted. &#10;Cost and Data Ownership&#10;No Site Exporting: Moving data to another platform is impossible.&#10;Expensive Premium Add-ons: Necessary business features require high monthly subscriptions.&#10;Forced Hosting: Users cannot choose a cheaper third-party hosting provider.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/90955/wix)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/90955/wix> |
| de-AT | <https://www.getapp.at/software/90955/wix> |
| en | <https://www.getapp.com/website-ecommerce-software/a/wix/> |
| en-AE | <https://www.getapp.ae/software/90955/wix> |
| en-AU | <https://www.getapp.com.au/software/90955/wix> |
| en-CA | <https://www.getapp.ca/software/90955/wix> |
| en-GB | <https://www.getapp.co.uk/software/90955/wix> |
| en-IE | <https://www.getapp.ie/software/90955/wix> |
| en-NZ | <https://www.getapp.co.nz/software/90955/wix> |
| en-SG | <https://www.getapp.sg/software/90955/wix> |
| en-ZA | <https://www.getapp.za.com/software/90955/wix> |
| es | <https://www.getapp.es/software/90955/wix> |
| es-CL | <https://www.getapp.cl/software/90955/wix> |
| es-CO | <https://www.getapp.com.co/software/90955/wix> |
| es-MX | <https://www.getapp.com.mx/software/90955/wix> |
| fr | <https://www.getapp.fr/software/90955/wix> |
| fr-BE | <https://fr.getapp.be/software/90955/wix> |
| fr-CA | <https://fr.getapp.ca/software/90955/wix> |
| nl | <https://www.getapp.nl/software/90955/wix> |
| nl-BE | <https://www.getapp.be/software/90955/wix> |
| pt | <https://www.getapp.com.br/software/90955/wix> |
| pt-PT | <https://www.getapp.pt/software/90955/wix> |

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