Carbonite Reviews

One of the best features of this software is the ease of use. Upon setup, it walks you through the entire process. Doesn't get any easier than that. I've used this software for several years and during that time had on two occasions lost a hard drive and all the data on it. Thankfully Carbonite was there to restore.

I've used Carbonite for several years and honestly don't have any negatives for this program. It just works!

I have used Carbonite in the past when I was running a company with 10 employees. One of my worst fears in the world would be having a computer corrupt or damaged and not able to access the files. It is better to be prepared than kick yourself later for not doing it. It was easy to set up carbonite on all of the computer and synced the backup on changes that were made within the computer. You select what folders that carbonite will consistently backup, such as my documents or customer invoices folder etc. The plan did not have any data limits on the amount of data you can backup. Carbonite really saved us when one of the disgruntled employees was trying to maliciously delete important documents and negatively hurt the company. It was about as simple as can be to retrieve the documents that were deleted and so nothing bad happened in result of this individuals actions. I never noticed any computer performance when running this software on a computer. I was surprised because I thought it would affect the computer in a negative way. I would recommend Carbonite for anybody dealing with important documents on a computer that cannot lose the information.

The least of what I liked about this is probably pricing. I feel like it should be a little lower for a backup system. There are quite a few plans to choose from but think the pricing for all of them should be a little lower. Other than that everything is perfect!

Carbonite is pretty easy to set up, and it will capture changes in files pretty quickly. It's a set-it-and-forget-it backup utility. You simply choose which folders you want to be backed up, and it will monitor for changes and get the files into the cloud.

Carbonite owns your encryption key, meaning that when it does encrypt, the employees of Carbonite could theoretically gain access to your data. It's better to use a service that allows you to create an encryption key (there are many alternatives). Also, the biggest con to this is restoring. When you are restoring from the web interface (because, say, your server/PC is dead), then what happens is that the page will time out during the download. When this happens the download is canceled and you have to start over. For restores of large files, I've had to sit in front of the computer to click within the window every few minutes so I wouldn't get disconnected. Also, they are not HIPAA compliant, they do not encrypt the data prior to transmission, and I don't trust their security.

Carbonite works behind the scenes and I have used here at work and at home. You can be confident your files are available if they are lost on your computer

The increase in the yearly fee. There are other systems that do similar saving like in cloud that are free. You would still need something like Sea Gate to back up the external and that would cost more in Carbonite but it would make more sense paying for. However, Sea Gate is a one time purchase.

What's not to like. Download, simple set up and you're protected. It's really that way. What a great feel to know that your information is being constantly protected. It doesn't slow your system down either.

I would always like it to be free to users but I doubt that will happen. I'm sorry but I really can't think of any cons.

Carbonite was easy to install and use, but over the years required re-installation on several occasions to resume back up.

When Carbonite discontinued their mirroring back-up, I cancelled my many years' subscription with a year of service remaining. Carbonite refused to refund the prepaid year. So not only did they change the services I paid for, they refused to refund the payment for the mirroring service I pay for. I strongly discourage anyone from using Carbonite.

We've used Carbonite in our office for years. We recently upgraded to a higher package, and I enjoy the ease of use. Carbonite backs up our files in the background and gives me peace of mind, in case of a catastrophic loss of data.

Can slow down the use of the computer sometimes. Especially if trying to delete a file that is being backed up at the time.

I use this product on my personal and business machine. If my computer were to die, I can easily recover everything

I like it, it works great. I have recovered files myself with no assistance

This product is great for backing up areas of my computer that OneDrive doesn't. It will get my whole C drive, desktop, profile folder, whatever I need, instead of just my documents.

Nothing really, it does everything I need and closes a simple gap not covered by another product. Great!

The fact that Carbonite runs in the background and ensures my files are always backed up is great. Once it is setup, you do not have to do anything with 95% of your data.

It would be nice to have it automatically backup all file sizes - without going to specific large files to add them.

The home version works great. I like the ability to access my files remotely from any computer with internet connection.

When running, this Carbonite slows down my computer a little. However, I understand this is a problem with all cloud based backup storage.

We use Carbonite as our backup program for our computer system. On occasion when our computers update it will change settings on the computer. Carbonite has the ability to let you know via email if it backed up successfully or not. This way we can catch a problem as soon as it arises.

On occasion there are issues with the computers backing up because of new computer updates. This is solved by alerting us via email when our server does not backup properly.

It's easy to set up and operates behind the scenes. You don't even know it's running and it backs up your files to the cloud. Super simple to set up and use.

I don't have any issues with this software. The prices is reasonable, the back up process is simple, and it's a great piece of mind software.

- You can back up an unlimited amount of photos, music, and files.
- You can easily see what files are included in the backup, and easily add more files.
- Backup is continuous, you don't have to check it or worry about it.
- Overall a good backup solution. I have not had any problems or errors.

- It takes forever to retrieve your files. I am restoring files from my old computer to my new one. It has been going for about three WEEKS and it is now at 83%. However, if I needed one particular file right away, I could search for and download that one sooner.

Carbonite was my safety net when my system crashed. I have created a LOT of marketing material over time and it is imperative to have a backup system. I was able to find the files I needed and load them back. Their phone line customer service was also top-notch the one time I called. They were professional and helpful and had me up and running quickly.

The main detriment is that if you have a lot of large files it will take you a long time even with fast upload speed to get your files loaded back.

Been using it at home for years. Very reasonably priced. I love that it can run automatically during the specified hours so I don't have to worry about it using bandwidth. Files are then available to other devices.

Video files are not automatic. You have to specify to back up each one, or a bunch at a time, but it's not as automatic as other file types. So, every once in a while, I search file type: video, select all, and make sure they're all being backed up. Interface for getting files from the cloud is a little slow and clunky.

We love that we can count on Carbonite to have our files/data backed up when we need it. The application is easy to use and Carbonite has great features when logged in to change the way you back up your data!

Using Carbonite is safe and easy, the toughest part of backing up data is knowing how much space we need to have. The great news is that Carbonite will help you with what kind of space you need!

I like that this gives peace of mind that all my files will be safe. I like the green dots that show easily which stuff is backed up. also, i like that you can get to your files easily in the cloud as needed.

the only thing i don't like about the software is the price. this is pretty expensive compared to other options.

I love that it backs up everything on my computer automatically to the cloud. I would not remember to manually backup my computer often enough to save myself from a hard drive failure. I also like to be able to access any file from my phone at any time.

I wish that I could download multiple files at once when I go into Remote Access. I can only get one at a time.

I like the peace of mind that Carbonite provides, knowing that my files are constantly being backed up. I don't have to worry about losing one file should something go wrong at my workplace.

Sometimes Carbonite loses its connection to the internet and sends a message that you have not backed up in X number of days/weeks. I have to reboot the server and this usually fixes the problem, but it can be annoying to have to do that.

Very easy to use. We first started using Carbonite about 7 years ago when we lost our entire hard drive to a virus. Unfortunately, we hadn't signed up for the service prior but we quickly learned our lesson and have used since.

I've never been a fan of monthly subscriptions. I would rather buy the product and purchase additional storage if needed. Other than that it is a great product.

Carbonite provided outstanding customer service when we needed to transfer files to a new computer. They walked us through the entire process and saved us hours of heartache!

The price point is fairly competitive with other cloud backup solutions and sometimes they offer discounts at time of renewal if a 5-year plan is chosen.

Once set up it is very easy to use. It will continue working in the background.

Can have errors or quit working and the user not be aware. The bing that makes it nice, automatic hands off backup, also makes it a danger. You need to verify frequently that the software is doing its job.

Easy to use, easy to schedule backups.
Easy to restore files or groups of files.

None that I can think of. It works great.

The security of having my files automatically backing up to the cloud.

Files aren't always uploaded as they exist on your computer. For instance, instead of files being in a folder, Carbonite sometimes uploads the folder (empty) and files individually. Very annoying.