CloudApp

4,6 (181)
Share files fast

Overall rating

4,6 /5
(181)
Value for Money
4,5/5
Features
4,5/5
Ease of Use
4,7/5
Customer Support
4,4/5

93%
recommended this app
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181 Reviews

Fraser
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

The handiest tool for image capture

Reviewed on 2019/12/22

It is one of the handiest tools in my online toolbox and saves me a lot of time now that I don't have to clip screenshots and then save them as images and upload them to an email. Now i can just paste the URL of the screenshot for anyone to see immediately

Pros

It is simple to use and makes sharing discoveries and problems with your team or with a support team so much easier

Cons

The Windows app has previously been a bit unstable and did not work properly for a while but recent updates have cured this.

Gabriel
Overall rating
  • Industry: Computer & Network Security
  • Company size: 1 001–5 000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent sharing service

Reviewed on 2022/07/18

Overall, CloudApp delivers the services that were the basis of its design. Nevertheless, development must continue.

Pros

Allows me to create very short explanatory and demonstration videos to share with my collaborators.

Cons

Very insecure platform. Recurring large file upload and download failures. The team must make an effort to develop other features with security as a priority.

Kim
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Could be Great, But Not Quite There

Reviewed on 2019/03/22

I bought it a couple of years ago, but gave up quickly as the desktop app was very buggy. It recently got an overhaul and I wanted to give it another shot. I love all the features it boasts, but with a buggy interface, it falls flat on it's face for me.

Pros

I like that you can easily make screen captures and record a video of your screen.

It is great that you have a lot of space to put these files for sharing.

The personalized domain option is very cool. It gives a good impression when you share content immediately from your own domain.

Cons

The PC Desktop app is too buggy still, it got a huge overhaul and I went back to it - wanting to love it. But it is not quite there.

I ended up going back to Lightshot for screen grabs and then setting up CloudApp on a different hotkey for recording a video of my screen.

It does weird things. If for example you have a dropdown box open on a website for a screenshot to show somebody what to select. Then when you hit the hotkey to make the screenshot, it automatically closes the dropdown box before making the screenshot.

Kartik
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Alternative to loom

Reviewed on 2022/09/21

Pros

I like a bunch of features with CloudApp:
1. Screen recording
2. Annotation
3. The files are stored in the cloud, so I never have to worry about files not being there or getting lost
4. Their online storage also allows to create folders which helps to manage files on the cloud
5. Many times we used to use wetransfer for file transfer, now we use cloudapp

Cons

Sometimes it has hiccups when the windows is rebooted/turned on

Karen
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Quickly share and embed videos!

Reviewed on 2019/12/04

Overall its been a win for me and people are impressed when I share a video instead of just typing a response to a question they may have.

Pros

I work with a lot of people remotely and sometimes an email is not the best method to communicate. It's easier to record a video and share exactly what I need to. CloudApp solves that plus it easily integrates with my project management tool so people can just click and watch the video while in the app. I can also down the original file and upload it to other video sharing platforms like YouTube.

Cons

On a rare occasion, it can glitch when opening but it's a rare case for me. Usually, I just restart the application and its fine.

Rithvik
Overall rating
  • Industry: Research
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best screenshot app ever

Reviewed on 2018/11/15

Good service to share details with your team giving design feedback, commenting system is good to discuss the design, great tool to get your tech tutorials more attractive.

Pros

Cloudapp makes it so easy to record your screen. Making gifs is so easy with cloudapp. Just not that they offer tons of storage to save all your recording and screenshots. Commenting system just a charm and so helpful to let my designer know what changes I need on my website. I even use CloudApp on my blog where I write tutorials. This just a great service.

Cons

Never felt anything left just hoping for an android app launch soon.

Parisa
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

One of the best LTDs I've ever purchased. Great value and functionality.

Reviewed on 2018/05/25

CloudApp is incredibly useful, user friendly and has become one of my favorite business and productivity apps.

Pros

As a tech enthusiast, CloudApp isn't the most exciting deal I've purchased, but it's actually by far one of the most useful ones. I'm impressed with how intuitive and useful this app is! It's reliable, user-friendly and has really streamlined my workflow.

Cons

I wish video uploads went by more quickly. It does seem to be a bit slower than other apps that do similar things, but this is only periodically, and overall, it's still a fantastic app that's been of great value to my business.

Nicholas
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Why doesn't every person have this on their computer?

Reviewed on 2018/06/26

Pros

CloudApp is among the greats of computer utilities. It works flawlessly and looks great. I love how easy it is to annotate a screenshot or record my screen, but the best part is the unlimited online storage of content and the link I can share anywhere.

Cons

Hmm. Sometimes there are some little bugs, but the overall stability has improved a lot recently. I really can't think of anything else as it works so good.

Bryan
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

This has quickly become one of my favorite apps

Reviewed on 2017/10/13

Pros

It's incredibly simple to use and extremely fast. It does a great job with screen recording and screenshots, but we have found it to also be an excellent way to share design proofs with our clients. Just drop any large file over the icon in the Mac toolbar and it will automatically copy a sharing link to your clipboard - even if the file hasn't finished uploading. By the time you write up an email and send it, the file is uploaded and the sharing page is active. It is MUCH faster than using Dropbox, Google Drive, or any of the other tools we've used for sharing files. The sharing page is really nice, too. It has a simple feature for our clients to leave comments or annotate the files we've shared. We love this app. It's a huge time saver.

Cons

They have some nice integrations with Trello and Slack, but those aren't tools that we use. Hopefully, they'll add other integrations at some point.

lily
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Screen Sharing is Fun With CloudApp

Reviewed on 2018/11/10

Pros

Just remember one shortcut keys combination to capture your screen (or two if you also want to record your screen), and you are good to go. Anytime you need to share anything on your screen, hit the key combo, and you'll get the link to the image/video ready to share.

Cons

There's no option to capture a window, and you can't pre-set the image/video size.

Erik
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

One of my favorite apps

Reviewed on 2019/02/12

Its a great little app that really helps my productivity. I would put in in my top 5 favorite tools I use daily. Not terribly expensive, and the monthly fee pays fro itself quickly.

Pros

CloudApp is one of the most handy tools for sending email attachments - even videos. Im a Mac user so it sits in my top toolbar. I simply drag in the attachment(s) and it creates the archive and link automatically. Not only that it copies the link to your clipboard so you can just paste it right into your email. It will "ding" and then you know its uploaded and ready to share. Short videos are really easy to make as well but selecting a screen area, pressing start and you ready to go.

Cons

My biggest complaint is that some servers detect the links as spam or untrusted. So in some cases the link will not work. Not sure why this happens but think there are some using the cloud app service who may be abusing it, thereby flagging spam filters. Ive tried to add a custom domain to the short link it creates (service allows this) but it does not seem to help this problem.

Ernie
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 501–1 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Job (and life) changing

Reviewed on 2019/10/18

CloudApp has made adding screenshots and images to my blog posts incredibly easy. CloudApp has made giving additional context to colleagues simple by giving us the ability to take a screenshot of what we're talking about on the site. I have nothing negative to say about this tool other than it's set my expectations for similar tools so high that I'm usually disappointed by them.

Pros

It's incredibly easy to use and reliable. You can take a simple screenshot, a gif, a video, and annotate it all within the app. It's quick, it's versatile, and it's incredibly functional. I use this tool every day, for every blog post, and for a number of different things. As a sales rep I used it for entirely different but equally important tasks.

Cons

The only thing I wish I could do that I currently cannot is to go back into an annotation I've made after I saved. Sometimes I realize I've forgotten to note something, drawn a border incorrectly, or some other minor edit and am unable to go back into the original screenshot/gif to fix it. It's not a terribly big issue because of how simple it is to go back and take another screenshot or gif.

Darcy
Overall rating
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Quick, easy, neat, I feel like a pro!

Reviewed on 2017/05/03

I can quickly get my thoughts across to customers and team members. It's simple and fast. I really couldn't go a day without it.

Pros

It's quick to load and the fact that the link absorbs into the clipboard is SO easy and fast.

There are multiple ways to use it - downloads, webcam vids, screenshare vids with voice, GIFs of screen, images, annotations. Really - there are SO many ways to up your game in social and customer care by using CloudApp.

Cons

Small screenshots don't always come out readable without clicking on them and waiting to see what it is.

The head of the arrow in the Annotations is super huge and I often have to find workarounds when I'd really like to use it. It would be cool to shrink it width-wise along with length-wise.

I wish you could copy/paste annotation components (arrows that you've sized a certain way, text, etc.) Click on the element, ctrl+c, ctrl+v

I wish there was a solid box in annotations that you could add. There's an outline, but not a solid box or circle that I've discovered.

David
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Great application to share screenshots and screen captures

Reviewed on 2019/09/29

The ability to send ad-hoc screenshots and screen shares very quickly and easily to customers makes it so much easily to assist and help troubleshoot customer issues. Highly recommended for any customer support team.

Pros

Software is very easy to use. Use it to take screenshots and send them through to customers with a shortened personalized URL. You can also use it to take screen captures, as well as annotate and edit screenshots (ie. adding arrows, circles around important parts of a screenshot).

Cons

Software does one thing very well, not much to dislike about it. Just need to learn the shortcut to copy your screenshot and then the software automatically uploads the image to the cloud and saves a link in your clipboard to paste into what ever application you want to use to send that link.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best drag-and-drop file sharing solution

Reviewed on 2019/03/19

CloudApp simplifies our workflow when we need to share screenshots and files to people outside of our organization. We highly recommend it!

Pros

The reason we chose CloudApp is the MacOS integration in the menu bar. We used WeTransfer before, which required us to go to their website to upload files, but CloudApp allows us to just drag and drop our files to the menu bar, and it creates a shareable link for us.

Cons

CloudApp successively increased its pricing, without much justification and added features. I was quite disappointed to see the lack of new features over the last 2-3 years. Also, storage prices dramatically decreased over time, so it's hard to understand why they keep increasing their prices.

Jonathan
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 501–1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

CloudApp will solve all your screen capture needs and more.

Reviewed on 2020/04/20

I love CloudApp, despite the fact of it being a paid service, I see the value it can bring to big businesses with lots of back and forth communication on a daily basis.

Pros

I love the link-sharing features where you can just take a screenshot and share it with anyone via just a short link without much more effort than copy & paste. One great thing about it is that you can even record your screen for a short period of time and also share it/

Cons

I don't like that this is a paid service that comes with a little do a high mark for what it does since you can also just use the keyboard commands to capture anything and share it another way rather than a link.

Micah
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Helpful Features; Free version as well but more limited

Reviewed on 2021/02/18

Pros

I love that I can quickly capture my screen or create a video (with webcam and audio as options) to share with a customer that I'm serving (or a team member to view).
The annotation tools are incredibly helpful as well.

Cons

At times the video doesn't save/upload properly, causing some frustration until resolved. This doesn't happen often (and never using the free version for some reason), but is frustrating when it does.

Paola
Overall rating
  • Industry: Photography
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Using Cloudapp to create GIFs & show simple processes is easy as pie

Reviewed on 2017/08/09

Mostly illustrative GIFS and storing my inspiration boards and anything I want to quickly save for later. Makes my files searchable, that's a huge plus!

Pros

The fact that is an one stop shop for several steps that it would normally take to put together a tutorial file or tool. I can create up to 1 minute explanations on video with annotations and even emojis... Plus, I don't have to worry about making the animation for the gif, hosting it or nothing else, I just copy the link and that gif is on my e-mail before I know it. Love the gifs.
I also can save any screengrab and it makes them searchable, which is very helpful as I'm normally one to screenshot things for later but then I never find them or remember what I saved. This tool just organized every loose thought for me.
The analytics have been particularly useful as well, to make sure when our users got their information and if they are following up or not.

Cons

Could use folders for even more organization. Plus, if I have to download all my files at once I would have to go one by one vs. having an option to just bulk download everything I have saved in CloudApp-That's a con for me, but it's not a big deal anyway.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great tool for sharing images on the fly

Reviewed on 2019/07/26

Pros

I love how quick it is to snap a screenshot and paste it into a slack conversation. I don't have to save an image to my computer and pollute my desktop, i simply copy paste the link and it expands nicely into the conversation.

Cons

I don't need to receive an email every time someone opens a link i've shared, but i can probably disable the function, i just haven't done it.

Jeff
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Super easy Screen Recording

Reviewed on 2021/09/17

Overall, I've had nothing but great experiences with CloudApp. It's super easy to use and great at what it does. I have seen other tools come across my desk and have tried a few, but nothing has convinced me to move to another tool.

Pros

I use this all the time to send quick 'training' videos to my team and the product has been continually updated to include different styles of recording. Never had an issue. I also like knowing when the team member has viewed the video (and in many cases, watched it multiple times).

Cons

Nothing really to speak negatively about. It does log me out more frequently than I'd like, probably every 2 weeks or so and I have to log back in (minor inconvenience).

Verified Reviewer
Overall rating
  • Industry: Publishing
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Jack of All Trades

Reviewed on 2018/10/26

CloudApp has saved me so much time since I got it. It's so much easier and faster to communicate with people visually using CloudApp's tools than it is to write long, detailed paragraphs to people.

Pros

CloudApp is extremely versatile and makes communication with others easy. I’ve used it to capture screenshots and make annotations when I need to make an important point to someone. I’ve used it to record videos and gifs when I need to show a problem to the tech support of a company I’m reaching out to for help. I’ve used it to record video presentations that have included my face and my screen. I’ve even used CloudApp as file storage. CloudApp worked well in all these instances for me.

Cons

My screen doesn’t always automatically update when I try to delete a file while using CloudApp’s web app. Sometimes I have to refresh my browser before I see a file has been indeed deleted.

Mario
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My most used tool on a day-to-day basis

Reviewed on 2020/10/02

This is my online tool that has given me the best ROI. My friends commonly ask me "where did you get that app"

Pros

CloudApp has saved me hours in editing screenshots. Also, I commonly need to show my team how to do a certain task, and that´s where I use CloudApp to tape short tutorials that I can share in seconds. It has been my most used app in this pandemic.

Cons

theres is nothing that I have disliked so far

Melissa
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Love CloudApp

Reviewed on 2018/01/13

Pros

CloudApp is a life-saver as I work in customer support. We use it everyday to give our users visuals. It's extremely easy to use!

Cons

There really isn't anything I don't like about CloudApp. The only thing I can think of is that I'd like to be able to edit the name of the clip in the pop-up window.

Verified Reviewer
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

"CLOUDAPP" THE PERFECT APP FOR STORING YOUR IMPORTANT FILES YOU NEED IT MOST!!!!

Reviewed on 2018/10/21

STORING THE IMPORTANT PROJECTS AND DATA OF MY WORK

Pros

WE CAN SAVE THE DATA IN THE CLOUD STORAGE AND THE DATA CAN BE STREAMED IN ANY DEVICE LIKE ANDROID, IOS, WINDOWS ETC.

Cons

THE ABILITY TO STREAM THE SAVED FILES IN ANY DEVICES

Tyler
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Incredibly useful for providing email Support

Reviewed on 2019/12/05

Cloudapp lets me share gif recordings of walkthroughs to send to users. I also use it to place screen recordings in knowledge base articles. Many times its much easier to show a user how to do something than it is to tell them.

Pros

The ability to record gifs as i am demonstrating a process on my screen with my local app

Cons

I have to set the recording bounds manually each time. I always have my local app in the same position so it would be a time saver if it would remember the area I want to record