Adobe Commerce Reviews
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646 Reviews
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Adapting Adobe Commerce to the real estate industryow
Reviewed on 2023/12/23
I am comfortable with the scalability of Adobe Commerce, I was assured of its performance as the...
I am comfortable with the scalability of Adobe Commerce, I was assured of its performance as the real estate company grew.
Pros
The best thing I think is the scalability issue, you can increase the volumes without losing quality in the web pages and it also has a wide variety of functions such as marketing.
Cons
The time for corrections is very short, the updates can become annoying because of the recurrent updates and also require technical knowledge for the first time configuration
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great Product
Reviewed on 2023/10/08
Overall a great product but support could have been improved
Overall a great product but support could have been improved
Pros
Admin interface easy to useMany features availablecan include blog posts in the shopprovides multistore featuresapi and many 3rd party integrations availableGreat user community
Cons
Support is not the best - can be betterToo many middleware to use magento
- Industry: Chemicals
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Some home truths about Magento 2 / Adobe Commerce Pro.
Reviewed on 2022/08/26
Very unenjoyable, time-consuming, money pit.
Very unenjoyable, time-consuming, money pit.
Pros
* We were able to get it to do what we needed to do but at significant cost and time.
*
Cons
* Super Slow.
* Poor SEO
* Lots of bugs and UI that just really doesn't work.
* Expensive to develop on.
* Hard to keep up to date
* Badly managed extension store with poor quality extensions.
* Missing modern features.
* Just an old product that needs to be put down really.
- Industry: Legal Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
THE EASE OF USE OF THE TOOL
Reviewed on 2024/04/03
Pros
The ease of downloading documents and the quality of the downloading of the documentation
Cons
that sometimes you have to do twice tries to pay sometimes
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
My experience
Reviewed on 2024/05/20
Overall all is great, Adobe Commerce is absolutely amazing for us.
Overall all is great, Adobe Commerce is absolutely amazing for us.
Pros
The features of Adobe Commerce are easy to use. It has been excellent tool for inventory management
Cons
Adobe Commerce has been amazing and helpful. No issue.
- Industry: Automotive
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Present your products in the world market
Reviewed on 2023/07/22
Thanks to B2B, B2C, inventory management, marketing tools, customer connections, third party...
Thanks to B2B, B2C, inventory management, marketing tools, customer connections, third party software, all your processes are under a single software roof. It provides speed, time, resource and cost savings at the maximum level. Moreover, thanks to Adobe assurance, you have a highly secure structure.
Pros
In software, where we met for experience with a partner outside my country, you actually understand how patterns can be broken. It goes beyond the management panels and patterns offered to you until today. Customizable, fast, global software to support any personal and professional platform. Now, you can reach many products or your stores to a much larger audience on a more personal level. moreover, you complete all these with the best performance.B2B features have advantages suitable for every sector thanks to cheap costing methods.
Cons
The platform has a lot of features in the various combinations it offers. Therefore, the screen tools you will see in use can create a negative reaction. But it turns into a habit in a very short time after starting to use it.
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A good tool to use!
Reviewed on 2023/09/07
Pros
I like how you can manage your ecommerce business, along with inventory and orders in one place.
Cons
I do wish the price was a little lower, but I also think it is worth it.
- Industry: Information Services
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Descent product
Reviewed on 2023/10/25
Pros
It makes the management part of the job way too easy
Cons
The functionality can be improved Along with adding some other features.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Scalable product, not cheap or easy to use in comparison to other e-commerce platforms
Reviewed on 2023/06/19
Pros
Scalability, a lot of functionality and extensions
Cons
Ease of use for merchants and developers, value for money
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
One of the Best
Reviewed on 2024/06/17
Pros
I really liked the functionality and all the features offered
Cons
Maybe the price, but considering the functionality, it's a good option
- Industry: Veterinary
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Adobe Commerce is all you need for your online business
Reviewed on 2022/04/28
Adobe Commerce was a game changer for our online business presence. Having everything I need to...
Adobe Commerce was a game changer for our online business presence. Having everything I need to build my online shop, merchant services, shopping cart, shipping services, inventory management, and much more, makes running an online business so easy and efficient. Also having the advanced SEO features is very helpful to make sure I’m reaching the maximum number of our target audience. I highly recommend this software for your online business needs.
Pros
I like how everything I need is easily accessible through the software, I don’t have to integrate a lot of different things to have a fully functional store.
Cons
Sometimes some of the setup can be a bit difficult and the pricing could be more competitive.
Alternatives Considered
ShopifyReasons for Choosing Adobe Commerce
Wordpress was really only for design, it had limited features for e-commerce, and most features had to be integrated with outside apps.Switched From
WordPressReasons for Switching to Adobe Commerce
Adobe Commerce offered a much wider range of features and they are all in one software, ready and easy to use.- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Ecommerce Platform
Reviewed on 2020/08/29
Overall, Magento is a very good platform for me to start immediately an Ecommerce site. I have many...
Overall, Magento is a very good platform for me to start immediately an Ecommerce site. I have many clients and i have done very good design works for them over Magento. Easily add features according to client specification, very high secure and fast site.
Pros
Magento is a very good platform to make eCommerce sites easily and a lot of features inside it. Easily create a layout, adding multiple languages, adding manual codes easily. Apart from that Magento is a free platform to install it to server and start a website easily. Magento is a highly secure and fast loading site. Easy SEO platform.
Cons
Magento is a very good platform for Pro-Magento persons. But if you are a new person and plan to start magento then it'll take more time to know about the features inside it.
Reasons for Choosing Adobe Commerce
Shopify is also a very good platform for Ecommerce sites but Shopify charges monthly subscription. Shopify is more easy than Magento.Switched From
ShopifyReasons for Switching to Adobe Commerce
Magento is a free platform to start an ecommerce site easily. Magento is a very reliable and easy to handle with out any cost. With some development and design knowledge a person can handle Magento sites.- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great For Larger Businesses
Reviewed on 2019/11/27
Mostly positive. Any obstacle can be overcome but still if I didn't need the bells and whistles I...
Mostly positive. Any obstacle can be overcome but still if I didn't need the bells and whistles I would go somewhere else.
Pros
Magento is open source. You can add anything you want there are an unlimited number of developers and extensions available and with Magento 2 the code is more regulated. It is very easy to scale.
Cons
Time intensive. For anyone who doesn't need frills Magento is a hassle. It requires constant care, constantly has performance issues and you always need to work on those. It's a highly used platform that is always open to attacks and so security updates need to be done regularly by your in-house or outsourced IT team. It's a lot of work.
- Industry: Broadcast Media
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Adobe trade the best tool
Reviewed on 2023/04/24
I've been using Adobe Commerce for a few weeks and I'm starting to feel comfortable using it. I...
I've been using Adobe Commerce for a few weeks and I'm starting to feel comfortable using it. I think I'm using the tool more and more, unlike other platforms on the market.
Pros
Interesting native SEO feature for an e-commerce project solutionIdeal for managing your stock and the costs are very low
Cons
A little difficult at first to get started but then, once you know how it works, it's pure happiness :)
Alternatives Considered
Adobe Advertising CloudSwitched From
Adobe Advertising Cloud- Industry: Retail
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Adobe Commerce: The Game-Changing E-commerce Platform You Need to Know About
Reviewed on 2023/03/02
The difficulty in creating and managing personalized customer experiences on our e-commerce...
The difficulty in creating and managing personalized customer experiences on our e-commerce websites was one of our primary business issues prior to implementing Adobe Commerce. However, we have been able to easily develop and modify our websites to meet the specific requirements of our clients thanks to Adobe Commerce.There are numerous advantages to using Adobe Commerce. First, we were able to divide our customers into groups based on factors like their demographics, user activity, shopping cart, and previous purchases. We have been able to tailor content, pricing, and promotions to specific customers thanks to this, which has resulted in increased sales and customer satisfaction. Additionally, our website has seen an increase in traffic and conversion rates as a result of Adobe Commerce's SEO-friendly features increasing our website's visibility and ranking on search engines.We have also discovered that customization and ease of use are benefits. Customizing usability, shopping carts, and online store features has been simple for us thanks to the rule-based product relations and drag-and-drop page builder. In addition, we have been able to test new modules and roll back changes if necessary, ensuring that the customer journey is always optimized.In general, working with Adobe Commerce has been a fantastic experience.
Pros
I can confidently assert that Adobe Commerce has revolutionized our e-commerce operations. We were able to create and manage our e-commerce website with minimal technical expertise thanks to the drag-and-drop page builders. We have been able to provide our customers with a more individualized shopping experience thanks to the features for targeting and segmenting customers, which has resulted in increased sales and customer loyalty.The ability to create pricing and promotions for multiple e-commerce sites is one of Adobe Commerce's main advantages. We are able to offer discounts and promotions to a variety of customers and market segments through multiple channels by using rule-based up-selling and targeted promotions. We have been able to offer personalized discounts and promotions to our customers, which has not only helped us increase our sales but also strengthened our relationships with them.Adobe Commerce's drag-and-drop custom page builder is yet another great feature. We can now tailor content to specific customer segments and upload it, ensuring that only relevant content is included in the customer journey. Site owners can view and experience the site's content as a customer because all edits and changes are saved for future reference and content staging preview.Overall, I would highly recommend Adobe Commerce to any company that wants to improve its e-commerce capabilities and give its customers a personalized shopping experience.
Cons
I must admit that the platform's steep learning curve is one of its biggest drawbacks. For new users, it can be frustrating because it can take some time to comprehend all of the platform's features and functions. However, Adobe Commerce can be a useful management tool for your e-commerce business once you get the hang of it.The platform's high price is another drawback I've encountered. Adobe Commerce is designed for larger businesses, so it can be quite pricey. For smaller businesses looking to enter the e-commerce market, this may be a barrier.However, Adobe Commerce's advantages far outweigh its drawbacks. I believe it is well worth the investment for businesses looking to expand their e-commerce capabilities.
- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Adobe Commerce Review
Reviewed on 2023/07/28
Pros
Very powerful software for his purpose, a very good customizable interface with a good integrated ecosystem
Cons
Despite it's a very good software it's very costly, not everyone will be able to afford it, steep learning curve which requires a lot of training due to the software being resource-intensive
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
the leader of digital commerce
Reviewed on 2023/02/16
this software has good intergrations and compatible on all devices making it so to use even on...
this software has good intergrations and compatible on all devices making it so to use even on mobile phones
Pros
This software integrates seamlessly with other adobe products like analytics ,real-time CDP, experience manager and many more which give us up-to-the minute profile, thorough analysis and the ability to deliver to the marketing and commerce events
Cons
it mainly intergraets with adobe products which limits some our services that may need intergration with other software other than adobe products
- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Robust Out of Box Features Paired with Customization
Reviewed on 2019/07/16
In terms of e-commerce platforms, Magento has proven to be a great value because of it extensive...
In terms of e-commerce platforms, Magento has proven to be a great value because of it extensive out of box features and relatively moderate price. Overall, it is one of the more commonly used platforms, so it is easier to find developers who know and are willing to work with the platform, which can reduce your maintenance costs.
Pros
The Magento E-Commerce platform offers a wide array of out of box features that are ideal for managing an online store. The platform also provides an extensive amount of flexibility for add-ons and customizations to cater to your specific business model and fulfillment needs. Extensions/Modules for the platform are readily available through a variety of vendors and developers at varying costs depending on the complexity of the feature involved. In a marketplace filled with expensive annual license fees and strict feature offerings, Magento is a great value for the investment.
Cons
Magento has changed it target audience significantly since its acquisition by Adobe, now catering more to mid- to large-size businesses. This is reflective in its pricing model and its termination of support for the older version of the version of the Community platform (Magento 1). It's flexibility for modules and extensions, while very beneficial, can create complexity and additional development cost when attempting to update the platform, as news releases of the corresponding extensions also needs to be available in order to ensure compatibility. The platform must be properly updated and maintained on a regular basis in order to reduce security vulnerability, which is a responsibility that falls on the consumer as opposed to Magento. Corporate support for the platform is available, but if you do not have an annual subscription the service is not as prompt.
Alternatives Considered
Shopify- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good for Established Stores
Reviewed on 2022/08/29
Pros
The Adobe Commerce platform is definitely for stores that are more established and have a web developer either on staff or at their disposal to make the necessary changes and upgrades. While I'd say it's more complex than Shopify in that instance, there is a lot more functionality out of the box, whereas Shopify is very App heavy to get a certain functionality to work on your store.
Cons
If you do not have a developer at your disposal, working with this platform is probably going to be a bit of a struggle. I'd consider myself a rung above beginner within HTML/Website related things and I have to rely on our developer for things for sure.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
If you build it they will come really should be if you build on here you're stuck!
Reviewed on 2018/12/05
The platform is not plug and play the way Magento presents it to be. You are really only buying an...
The platform is not plug and play the way Magento presents it to be. You are really only buying an outlined platform of how your site will approximately look. Most of the real work and heavy lifting still needs to be done in the programming. Not what expensive templates are supposed to deliver. Unless you can hire an in house experienced Magento developer stay away. You will either be taken advantage of and pay way too much for your site's development or be stuck with a foreign company impossible to communicate effectively. Almost all of the well know e-commerce platforms are easier to maneuver and have considerable affordable US based skilled help.
Pros
the ability to display and manipulate graphics is second to none.
Cons
We purchased megento 2.0 platform for our ecommerce site. We asked our friends at Magento to recommend some developers. My partners and I are fairly savy HTML programers and quick learners. We picked Magento because it came with a solid template and touted it's back end admin ease of usage. We figured we would hire a developer to make sure we had a correct skeloton and basic map of what we wanted in a site and then take over the work of actually writing and inserting the messaging and digital content. All the developers we were reffered to wanted starting retainers of $30,000 plus for what we knew would only be 10 to 20 hours of work for a developer familiar or specializing in Magento. We ended up finding our own magento developer who we thought understood our concepts and scope of work. Apparently they did but since most affordable Magento developers are based in India be prepared for all types of language issues and conference calls in the middle of the night. I'm sure we got what we paid for so shame on us but the alternative because of magento's lack of credible viable resources was to cancel the project.
- Industry: Sports
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Flexible and Administration Ease
Reviewed on 2018/08/21
Enterprise and dealing with the development company that supported us was terrible but community...
Enterprise and dealing with the development company that supported us was terrible but community and a local developer has been great. We didn't have the budget for the big version but were sold into it by the developer when the community version was more appropriate.
Pros
We are a small family business and reliant (for many things) on our ability to manage the back end of our site. Neither of us have a background in building sites, managing integration, etc. but we have been able to get very comfortable with the back end of the site. For a novice or inexperienced person, I was surprised that I could pick it up quickly. We use the community version which has been critical to controlling costs. At that same time, we haven't sacrificed functionality in that there are some incredible plug-ins that ultimately replaced the Enterprise functionality (which we moved away from because of the annual price tag). We also work with a small development company locally who manage the set up of the plug-ins (but quite honestly it seems fairly straightforward). As the site "breaks" (for lack of a better word), we have our developer do it.
Cons
It's possible that it is far more plug and play than I realize for plug-ins but would love to see something user friendly created. There used to be some version of Magento that I think was discontinued but you almost need something for smaller companies that gives them the sophistication of the community edition but potentially managed by Magento. In the next few years, we need to make a decision to stay on Magento or move and Shopify has a managed version that is very intriguing. Our computers are using it and Big Commerce and they look every bit as sophisticated on the front end as we do but we are reliant on a separate developer who could move on or go out of business. A stable subscription based product for larger small businesses would be great.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Professional and Awesome E-Commerce Platform
Reviewed on 2020/03/01
I am using Magento in my E-commerce websites and also I have used this platform for my clients. My...
I am using Magento in my E-commerce websites and also I have used this platform for my clients. My overall experience with Magento is really awesome because this is the platform that allows me to add products on client's websites with lots of details. My all clients are really happy with the work that I have done for them using Magento. Because this platform gives really unique and professional look to the websites. It's really incredible and it has solved all the eCommerce problems which I was facing in the past. Now I have created a number of online stores using Magento.
Pros
According to my experience, there are lots of things that I like in Magento. This platform gives you the power to create and build professional e-Commerce stores. We can add products in different categories and we can add complete details of the product. Purchasing options for the product are really fabulous and incredible because we can add different payment options. The dashboard is really easy to understand and use. This is the best open-source e-commerce platform that allows you to add beautiful and stunning themes for your website, So you can build a beautiful e-commerce website.
Cons
If you are going to install Magento on Local Server, then the method is a bit difficult. But if you are going to install on your own hosting then the process is really easy. So according to my experience, the process of Magento localhost installation should be easy for beginners. All other things about Magento are really awesome and fabulous.
- Industry: Oil & Energy
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Industrial performance on an open source platform
Reviewed on 2018/07/02
Incredible way to leverage the power of e-commerce on the internet.
Incredible way to leverage the power of e-commerce on the internet.
Pros
Magento proves time and time again to be scalable beyond any other e-commerce platform that I've tried. With millions of plugins and plenty of developers working freelance worldwide, we've never hit a problem that can't be solved with an inexpensive plugin or a few hours of third-party development costs.
We've put through tens of millions of pounds of transactions throughout the years and the ability of the websites to handle peaks and troughs of traffic are unparalleled.
Cons
The software needs a true developer to customise it's functionality. If you wish to do something that is not handled by a plugin, the process of specifying and developing a custom function takes more involvement than on other platforms. Magento provides a bulletproof solution for enterprises where a member of staff can be tasked with the daily running of the site, it's not a "fire and Forget" solution by any stretch of the imagination.
- Industry: Telecommunications
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
To create a professional ecommerce platform
Reviewed on 2022/12/04
I loved working on Adobe Commerce, but it's good to point out that it's a service aimed at...
I loved working on Adobe Commerce, but it's good to point out that it's a service aimed at professionals, so it would be better to entrust it to an agency for optimal results. I used it with Adobe Analytics; it allowed me to have advanced statistics and boost my productivity
Pros
Since Adobe Commerce has taken over Magento, we must admit that there have been many improvements, and this is to be congratulated. Backend design is much more simplified, especially the drag and drop, no need to get confused in the source codes, the integration of AI for site optimization, and increased turnover, are among other tools that facilitate the use of Adobe Commerce. Adobe has brought the professional touch that we recognize. I love the page builder. It's good to point out that it's quite light and mobile-friendly, so SEO optimized. I'm just going to recommend it; you won't be disappointed
Cons
No particular problem was encountered during my useIt is not free
- Industry: Banking
- Company size: 5,001–10,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best E-commerce Platform for Website
Reviewed on 2020/04/30
My overall experience with Magento is really awesome and good. Because I have developed a number of...
My overall experience with Magento is really awesome and good. Because I have developed a number of websites for my users using the Magento. My customers really like the themes and templates of Magento. I really like the payment gateways which I can add on my website using the Magento. No doubt, the process of adding the product on the websites is really easy and simple. I always use some external extensions for different e-commerce purposes. In short, I am really satisfied with Magento and I really love and like this unique e-commerce shopping platform.
Pros
Magento commerce allows you to build stunning and professional e-commerce websites. You can increase your online shopping experience. The dashboard is really simple and incredible, where you can easily add products with different content like a description of the product and images of the product. You can see order and customer details in such a simple way. Magento Marketplace is the platform where you can get professional extensions for your Magento commerce website. These modules can improve your online store business and can give a unique and professional look to your website.
Cons
No doubt, Magento is the best e-commerce platform which is very best for the beginners and also for the advanced users. Selling products online now very easy with Magento. I don't think so there is any negative point in Magento. Because all options are really incredible and fabulous for the e-commerce business users ans also for the customers.