Stripe Reviews

So you can use Stripe with invoicing and subscription software or you can build out your own system if you are a geek that is PCI compliant fairly easily. Almost everything has an integration option and if you get stuck with a problem for whatever reason you can log into the dashboard and usually figure it out from there, if you can't they have great support documentation and even a chat option. Compared to similar competitors you even save a little bit. I especially like their ACH fees, some of the lowest I've seen.
An added bonus is that I don't have to pay for monthly statement fees or pay the annual PCI compliance fee and surveys because they add that into the flat rate.

Only thing I'd like to see is an option to download statements in a PDF format like previous merchant processing providers, but rarely do I need it.

User-friendly UI: Stripe offers a sleek and simple user experience that makes managing payments, subscriptions, and customers simple for users. The dashboard gives you a brief rundown of the transactions, balances, and account activities. It is well-organized.Payment choices that are extensive and adaptable: Stripe accepts a variety of payment alternatives, including credit and debit cards, Apple Pay, Google Pay, and others. It also offers a variety of subscription levels to suit different company needs and lets consumers customise their checkout experience.Processing payments quickly: Stripe's method for handling payments is intended to be quick, dependable, and secure. To safeguard against fraudulent transactions, it makes use of cutting-edge fraud detection and prevention systems. It also offers automatic card updates so that customers always have access to the most recent payment information.

Restricted availability in some nations: As Stripe's availability depends on the nation in which it is used, some companies might not be able to utilise Stripe as their payment processor. Businesses who operate in areas where Stripe is not supported may find this to be a disadvantage because they will need to look for an alternative payment processor that is accessible in their area.Complicated cost structure: For new customers who are not experienced with payment processing, Stripe's price structure might be perplexing. This is due to the fact that the fees are calculated depending on a number of variables, including the country of operation, the chosen mode of payment, and the quantity of transactions.

Everyone except the accounting team seems to like it.

I could be wrong, but I'm fairly certain they are the only payment processor that takes their processing fee out of every transaction individually. Then they combine all these partial payment amounts and deposit them all at once into your bank account. This makes for an accounting nightmare. What was once a simple 5 min reconciliation, turns into a multi-day confusing and laborious task. They don't integrate with ANY accounting software well. What I ended up doing was creating a separate Stripe "Cash" account for transactions coming in, then booking the fees into the account, then transfer the batch back into the standard bank account. What was once a process of just identifying the method of payment and reconciling to your bank account, now involves two additional transactions, and extra account and a confusing reconciliation. Of course, when choosing a payment processor, you want to choose a

This software integrates with many other softwares out there. I have never had an issue with payments, fees, breaches, or disputes. Fees are consistent. Website is easily accessible.

I'm not a big fan of the desktop website layout. I feel that there is too much going happening on one page.

I like this tool since it is the most recent payment system in the free market through which you can connect to your website with a bank account. It is an excellent payment method with the sole objective of facilitating payments on the Internet, the difference with other payment platforms, the payment will always be made within the same website without redirecting it to any external window outside your business without having any negative repercussions, meaning that it stores user data securely in order to carry out quickly payments in the future

Everything that this tool offers is excellent, so I don't dislike it at all, since this tool allows you to implement the payment system in a simple way and thus guarantee customers the security of their transaction in a successful way, intermediary between buyer and seller

It's reliable, simple, and effective. We have not had any problems so far!

Dispute that we had was not handled properly, even though we had evidence in our favour. Charging us for it was a bit extreme.

I like how it integrates with my Shopify and my invoicing software, the fees to deposit are less than Wave

A lot of steps to make a manual invoice, and extra steps to enter a credit card manually

I love the fact that I do not have to pay monthly fees and it was very easy to integrate to my website so that my customers can have various payment options.

I have yet to find anything bad about the use of this product for over 2 years!

I love that within Stripe, I can send an invoice electronically to the patient, which contains a link for them to enter payment details. There is no need to take credit card numbers over the phone and no need for the office to enter the details manually!

There is a lot of information visible within the patient account. I know this information is important for tracker and details, but in the office, I do not need this information.

Stripe allows for multiple billing options such as bank transfers, direct debits and much more, supporting one-off invoiced and regular payments for business or consumer subscription services. This feature is especially useful for us because we use this feature for setting up payment for our clients.

Stripe requires a slight learning curve and can take a while to learn if you are new to the software. Due to the vast amount of features and complicated tools, Stripe can be a little daunting for beginners to learn but as soon as we got the hang of the software, using Stripe was about as easy as writing our own name.

Fast and easy online setup no credit checks or bank involvement like in the past when it had to be done through your bank works fast and does cost the earth .

Cant use on my website without specialist knowledge if they could make it easier to install payment gateways for novices I would not have to use PayPal for this .

I love the functionality. When our CRM software lets u know that a credit card gift was unable to process, I can go into Stripe and see how many times the system has retried the gift, as well as the decline code the donor's bank provided. Then when I call the donor I have a lot of info at my disposal.

As far as the gifts that WERE processed correctly, it's very easy to export them into a simple spreadsheet, which I then submit to our Executive Director.

My regret is that I haven't looked more into the functionality of the software. There are likely things that Stripe offers that we are not utilizing. A suggestion for the developers at Stripe may be to send their users helpful "Are you aware of this feature?" type emails / letters

Excellent platform. My developers are very happy, my clients are happy.

Nothing. The software itself is excellent.

Stripe makes it so incredibly simple to process all my client transactions, and provides detailed reporting on all the money coming in and out of my business. Stripe's interface for viewing individual transactions, where they came from, their current status, the processing fees associated with them, and any other details I could possibly want to know is just magnificent. It's incredibly easy for me to find out anything I need at any given time for any transaction, which makes it easy for me to communicate with clients when it comes to status of their payments. Plus, I always know exactly when money is going to be transferred to my business bank account, which makes planning for expenses that much easier.

Honestly, my experience using Stripe has been pretty much 100% positive. For my uses, there aren't many cons, if any. I guess processing fees kinda stink, but that's going to be a reality for any payment processor, and Stripe's fees are comparable to market standard with any other processor out there.

I have to first commend the supoprt team from Stripe. Whether this is a technical issue, such as the developer support or technical issue, or the support for sales or management staff, Stripe put a huge emphasis on making their support second to none.

Developers can choose between tickets and email, but there is also an IRC channel to talk real time to actual Stripe developers. They're knowledgeable and extremely helpful. When you use the on-site live chat feature, you will also get a follow up email with any extra information and a log of the chat, with an invitation to get in touch if the issue still isn't solved.

The fact that it's developer first means you have an excellent set of powerful, reliable and well tested APIs. The sandbox is fantastic and the logging to help debug your software (in both sandbox and live) are truly unmatched in the payment gateway world. Every request, full request and response, and everything is deeply integrated, so you can quickly click between related data in a sensical way. The API documentation is beautiful and easy to follow and feedback and suggestions are taken on board and literally implemented more often than not if a problem ever arises or a good suggestion is made.

The dashboard for sales staff is easy to use. The interface is clean but the features are tremendously powerful. The fraud integration with Radar is a blessing to small and medium businesses that want a quick way to help keep themselves protected.

Having to setup multiple accounts, albeit sub accounts that appear in the same dashboard, to utilise multiple currencies.

The fact that is has an enormous amount of support from most software with integrations existing for anything that can support plugins (think wordpress), most programing libraries, ORMs, application development frameworks, etc. It is the de facto for online payments and that makes it really accessible from most common scenarios.

Their APIs and models are very clear and understandable, making it easy to integrate within most tools, and the fact that they also have plug-and-play solutions makes it even easier.

Not all payment options have plug-and-play solutions. It is, for example, possible to send your users to a stripe webpage with a nice layout to complete the payment, but this page is not entirely customizable. Not in style and not in payment options. For instance, you can't give the user the option to select a payment type, which is a very common use case in most websites and would be great if stripe would allow it.

Stripe is safe, secure, fast, and affordable. Stripe integrates with...well...everything! I can't imagine using another payment processor at this point in time.

I don't have any specific cons besides the fact that I would like to see Stripe facilitate crypto payments in the future.

Stripe is everything that people love about PayPal with everything a payment processing system needs to feel professional and high end to the end user. If you are using Squarespace or Woocommerce, Stripe is so easy to implement that you don’t even need development knowledge to implement it. Payment processing rates are fair and instant payout options are huge for businesses that are just starting out.

There’s really no con to Stripe. It’s definitely something that requires some development knowledge to implement it. but because of how easy it is for developers… Stripe has so much third-party support so you’re likely able to find a free implementation method for your platform.

Stripe has become implemented into many e-commerce plugins, especially in WordPress. This was the key reason why some of my clients started using it. It's fairly straightforward to set up. Documentation is not great but not terrible. And Stripe works well with many currencies. Also key to some clients.

Stripe's customer support took up a lot of my time and it felt as if they were making me repeat things constantly in order to even address the problems I had. Then, troubleshooting the actual problem was another can of worms. I spend easily 10-20% of my time every month talking to some kind of technical support group for a number of web services - hosting, domains, software developers, freelancers. Sometimes more than that. It's a gift when the communication goes smoothly because that's just the first part, the important part, in fixing the problem. It's not necessarily a matter so much of language problems - one of my favorite companies is located in the Baltics - English definitely not their mother tongue - but somehow they are still able to provide stellar service. Stripe does not do this.

security is extraordinary

lots of useful information in case of payment disputes
shelf life projections by customers, that's great

options like radar are the best

professional image for my company

excellent integrations, another strong point of stripe

top notch customer service and support

integrating stripe the customer never leaves our platform or application to make the payment, so it is perceived as something more secure, it is not confusing for the customer, and this increases the conversion rate.

it can take a while to get used to so much data

they are a bit demanding when it comes to allowing integration to a site, which can be a bit annoying at first, but this is not really a con, rather it sets a standard of quality and professionalism, making one like business owner also becomes professional.

Some fees can be a bit high compared to other platforms, but weighing the fact of stripe's impressive security, integration, data that's pure gold, it's immediately clear that it's worth integrating stripe into all of our Projects.

It does not allow you to open accounts from some countries, although you can pay from any country as a customer.

Easy to Use: Stripe's user interface is intuitive and easy to use, making it accessible for both beginners and advanced users.Complete Installment Handling: Stripe offers an extensive variety of installment handling highlights, including tolerating Visa installments, ACH moves, and versatile installments.Customization: Stripe's APIs and engineer instruments take into consideration customization of the installment interaction, permitting organizations to make an interesting installment experience for their clients.Security: Stripe offers an elevated degree of safety, including PCI consistence and encryption of delicate information.Reconciliation: Stripe coordinates with an assortment of outsider instruments, like Shopify, WooCommerce, and Salesforce, making it simple to oversee installments and client information

Expenses: Stripe charges a handling charge for every exchange, which can accumulate for organizations with high volumes of exchanges.Chargebacks: Stripe's chargeback strategy can be challenging to explore, and organizations might confront extra expenses or loss of income in case of a debate.Account Holds: Stripe might hold subsidizes in a business' record for a few days or even weeks, which can be disappointing for organizations requiring quick admittance to reserves.Restricted Client service: Stripe's client service can be delayed to answer, and there is no telephone support accessible.Worldwide Limitations: Stripe has limits on its accessibility in specific nations, which can restrict organizations' capacity to universally acknowledge installments.

Whenever people talk about Global Payments Processing or receiving INDUSTRY , i think Paypal THE GIANT took away all the credits because people recognize them the Most however we cannot the hard work of other organizations contribution who has been exceptional in the same Payment Processing industry and one Name I would say is ''STRIPE " Why I really like them is because they are always hungry to deliver the world , whether its a new product, new functionalities or new technology discovered in the Global payments Industry etc. they are working Tirelessly with a Zeal to Achieve high and make things easy for every individual or every organization level's"which is really huge to achieve in the world. Even if I talk about or anyone check their website the functionalities of STRIPE are so easy, like everything in your finger and one need not to be expert to use the STRIPE website to process a transactions or perform an action its so easy and I believe such user friendliness matter's a lot at business ,and I can tell you such things cannot be achieved or acquired in oneday or couple of day .All it needs is a combination of Hardwork,Dedication , Expertise and Zeal to it and showcase the world .This is what Stripe is and I like it what they do best in business.

I did not had any hard time with Stripe though , but things I remember which I personally experience twice is past and I least like that about stripe .It was the Stripe customer service /technical desk who generally assist business users to resolve User IDs / Individual Terminal Access Glitches while facing problem . I wonder if such happens once than I can take it as individual exception but unfortunately it happened twice i.e, for a simple resolution it took 48hrs to resolve a simple problem and most importantly the Customer Service /Technical Desk was not even liable to do the initial or basic checks simply because the Stripe Policies does not allow and I I did not like it at all.

Stripe is by far the most secure, easy to use, and easily integrated service of its type. We work with organizations both large and small, and whether a client has team members who are going to be working in their CMS after their website is designed or not, Stripe is the best option. It is easy to use, even for beginners and even those who are not designers and developers, and the fact that it doesn't allow hackers to add code to the checkout page protects our clients better than any other system we've seen. We recommend a Stripe integration for every single client who has an online store or sells any number of products online.

It does require some knowledge of front end development to integrate with many CMS platforms, even Wordpress. It's not necessarily the easiest to setup, even if you know your way around Wordpress or drag and drop design platforms. The only other downside is that checkout forms are not customizable. This is actually not a bad downside for us because the reason they are not so is due to the inability to add custom code to the checkout form, making it more secure. Trading customization for security is a no brainer on our end, but if you are an agency with a picky client, or if you just really want a custom checkout form, Stripe won't work for you. Then again, if you're willing to have your customer's credit card information stolen just because you refuse to use a templated checkout form that looks modern and is efficient and easy to use, your opinion sucks anyway.

Stripe has always been known to be ahead of the payment processing game and the new features that are rolled out every now and then just continue to solidify their position. I like their API access and documentation most, compared to other payment processing gateways.

The dashboard can be a little cluttered and overwhelming for non-tech savvy users. I particularly face this problem with business owners and accountants when getting them to use Stripe as an online payment processing gateway. But when they get used to the UI, they never look back.

It is commonly used and easily syncs with many major online sources. The unfortunate side of that is they have terrible policies and are expensive on the processing fee.

The "Dispute" aspect of this platform is a joke. The processing fee is also ridiculously high considering how poor their customer service is. We have had 5 occurrences already of clients "disputing" payments and the client wins every time. The frustration grows knowing all of the "disputes" of clients came after our company carried out the service, the client got what they wanted, and we did not get paid for it.
To add to it, these disputes that favored the client after review, came after our company supplied Stripe with signed contracts, proof of conversations on the topic/invoice, and proof of the client utilizing the service. All for nothing after we charged the client and less than a week later they "Disputed" the service, won and got all their money back resulting in our company being out the revenue and having to personally pay for the service to our employees.
We are an event venue so this is extremely unfortunate because all 5 of these occurrences of disputes that we lost have happened after the event and service was provided to the client.
I would not recommend Stripe to anyone from our experiences. Our company changed our policies and is no longer using Stripe due to these experiences and losing thousands of dollars due to their loose policies.