Mailrelay

4.3 (92)
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Biggest Free Forever Account Ever

Overall rating

4.3 /5
(92)
Value for Money
4.5/5
Features
4.1/5
Ease of Use
4.1/5
Customer Support
4.5/5

83%
recommended this app
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92 Reviews

Verified Reviewer
Overall rating
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Very competitive features. Love the free package.

Reviewed on 2018/06/24

Pros

Large amount of members and high sending limits. Features are created for ease of use. Campaign setting is very easy, instructions simple

Cons

Hard to use for single opt in customers. Seems Mailrelay wants users to use their Newsletter program instead plain email

Eladio
Overall rating
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Great, but not for me

Reviewed on 2023/03/29

Pros

The free offer is awesome. 80000 mails/month and 20000 contacts is simply unbeatable, as far as I know. A great way to start for free.

Cons

I simply couldn't make it work. I had all kind of delivery problems and many of the emails didn't get to inbox. I was fairly inexperienced at the moment, so it was probably because I didn't setup everything properly. Customer support tried to help, but after a couple of weeks of mails going and coming I gave up and tried with another tool.If you are experienced and can make sure all the configurations are fine, it may be a good tool for you

Luis
Overall rating
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Cheap, but not great Email campaign service

Reviewed on 2017/08/10

Pros

It is cheaper than Mailchimp, and as it is an Spanish company, most of the software was already translated in spanish.

Cons

UX and user interface are poorly designed and difficult to use. Also our spam ratio grew a bit when using the service. And, ironically, we were constantly sent not email marketing newsletters from the company, which were not that useful.

Response from Mailrelay

Hi Luis!

Your account doesn't have some necessary technical configurations implemented, as for example SPF.

That would explain the increased SPAM ratio, as those configurations are really required when working with email marketing.

Please contact our support team which will be very happy to help.

Regards,

Mailrelay team.

Daniel
Overall rating
  • Industry: Civic & Social Organization
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Review of Mailrelay services

Reviewed on 2016/09/28

Since I use short time Mailrelay, I cannot talk about the complete pacakge they offer. However, I...

Since I use short time Mailrelay, I cannot talk about the complete pacakge they offer. However, I can tell that it is really broad e-mail service platform, that you can use for really whole spectrum of needs.

You can adjust, your subscriber list, you can import newsletter templates and send them when you want and how much you want (of course there is a limitation by the total number of subscribers, but there is no limitation regarding of number of newsletter you can send for example in one hour or so).
The only think it is fuzzy for me is statistcs that is not so clear and easy for use, and there is no possibilty to repeat sending newsletter for those people who didnt opened newsletter in the first sending.

In general Mairelay is really helpful and useful service that I would recomend to anyone

Pros

funconality, a number of different possibilities

Cons

you cannot repeat sending for part of the list of the subscriber, that did not open or if you add new subscribers ..and then you have to repeat for the entire list

Sergio
Overall rating
  • Industry: International Trade & Development
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best malchimp alternative value-price

Reviewed on 2019/09/29

I was using mailrelay as my choice until I found sendy (self hosted with Amazon AWS). But if you...

I was using mailrelay as my choice until I found sendy (self hosted with Amazon AWS). But if you don't have advanced technical knowledge, this is your best option if you need best price-value.

Pros

It's price is affordable and software quality is good. It's easy to use, has statistics, designer, and list manager. It's free version is well for what most people needs.

Cons

It's UI design. But they updated it a year ago. Now is nicer. It doesn't have as many integrations yet as mailchimp.

Alternatives Considered

Mailchimp

Reasons for Choosing Mailrelay

Price

Switched From

Mailchimp

Reasons for Switching to Mailrelay

Price
Verified Reviewer
Overall rating
  • Industry: Civil Engineering
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Easy and friendly

Reviewed on 2019/04/24

I can communicate with my suscriptors twice a week in a very easy way.

I can communicate with my suscriptors twice a week in a very easy way.

Pros

Easy to make newsletters, lists and send them.

Cons

Is quite difficult not to be clasified as spam y the mail box.

Alexis
Overall rating
  • Industry: E-Learning
  • Company size: Self Employed
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Autoresponder

Reviewed on 2019/04/28

I have everything I need as an autoresponder and when a problem arises, the support response is...

I have everything I need as an autoresponder and when a problem arises, the support response is almost immediate

Pros

It's fee for 75000 emails and 10000 contacts

Cons

The dashboard and the forms design are a bit old...

Verified Reviewer
Overall rating
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

We must improve the usability and compatibility with prestashop

Reviewed on 2016/10/02

We support Mailrelay because it is Spanish and their customer support is very good. Not so much for...

We support Mailrelay because it is Spanish and their customer support is very good. Not so much for their great quality / price ratio. I have small business and what you want are things to be easy and work well, nothing else. If this is at a reasonable cost, go for it. What we do not want are lazy people, because they have no time or resources to devote human resources. Maybe they should allocate a budget to their design in order for the client to have a better use of the app.

Pham
Overall rating
  • Industry: Accounting
  • Company size: 201–500 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Effective Email Marketing

Reviewed on 2016/09/27

This is an amazing piece of software. The software appears to have been developed with thoughtful...

This is an amazing piece of software. The software appears to have been developed with thoughtful consideration of security features and resource demands. It's light weight and quite flexible in deployment options.

Creating an email marketing template with Mailrelay is fairly easy. Mailrelay uses a WYSIWYG template to create newsletters. The actual newsletter is created in an HTML editor. You can either use an existing template or create a new one, using custom HTML code.

Pros

Great and helpful software. I will recommend it to my colleagues sysadmins. Great solution if you have a huge amount of SMTP requests from different servers and pcs in your company to the same SMTP server on the web. Very easy to configure, so useful, nice application!

Cons

Need upgrade adds resend the previously sent campaign with customized criteria.

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 201–500 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

helpful to improve open rates

Reviewed on 2018/12/28

Pros

Mailrelay has been a godsend, I kid you not. Great piece of software

Cons

I wish it could do more, but overall I'm fairly happy with it's current feature set and offerings

Mauricio
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Mailrelay is my favorite email marketing software

Reviewed on 2016/09/27

I have been using it for several years, easy to use, great templates which save me a lot of...

I have been using it for several years, easy to use, great templates which save me a lot of designing time.
Just have to follow them on tweeter, facebook and G+ and you'll get a lot of contacts and emails to send monthly.

Pros

Organization, easy to use and administer

Cons

I'm not an html expert, and sometimes when I import an email from other source like Outlook, some code appears in the mailrelay campaign (not in the edit mode but in the final email send). It's kind of hard to get ride of it.

Don
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great For Email Marketing

Reviewed on 2016/09/28

My company is just a small to medium size business. I've tried numbers of email marketing software...

My company is just a small to medium size business. I've tried numbers of email marketing software including those installed on my server (open-source), I think MailRelay is the best for small to medium size businesses.

Pros

The User Interface

Cons

Perhaps, they should add more email or newsletter templates.

Mufaddal
Overall rating
  • Industry: Writing & Editing
  • Company size: 11–50 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Hit and Miss

Reviewed on 2019/01/19

Not very satisfied overall

Not very satisfied overall

Pros

Creating templates, emails and generating campaigns is good

Cons

We initially used this for creating email campaigns but this has the added load of using an email server. It is not an all in one program. Paying for just creating campaigns in todays date makes no sense when there are 1oo`s of other players who offer the same for free

ceski
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Mailrelay review

Reviewed on 2016/09/29

When I heard about mailrelay offering free mass mail and autoreponder, i was elated. Finally I can...

When I heard about mailrelay offering free mass mail and autoreponder, i was elated. Finally I can send my newsletter and reach out to as many people as I can. The UI was easy to navigate and has superb tools to create newsletter and relevant statistical data to know your newsletter status. This is one great mass emailer.. Cheers to you.

Pros

Great UI, easy to navigate, user friendly, relevant statistical data. sufficient monthly quota.

Cons

need more tools to create customized newsletter. Do not have available codes to enhance the look of newsletter.

javier
Overall rating
  • Industry: Banking
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy and nice software

Reviewed on 2016/09/27

I had to start using it after a bad experience with a competitor  I am now planning to use ir as my...

I had to start using it after a bad experience with a competitor  I am now planning to use ir as my first option for email.

Pros

Flexibility

Cons

Reports

Isaac
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best mailing ever!

Reviewed on 2016/09/27

I have worked with mailchimp, constant contact, and MailRelay is the best one! I have it for free...

I have worked with mailchimp, constant contact, and MailRelay is the best one! I have it for free and no ads, annoying pop ups! Unlimited features. Great! Thank you MailRelay!

Pros

Unlimited features, free!

Cons

can not send to [email protected]

Hoang Tri
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

MailRelay.com is great!

Reviewed on 2016/11/17

Your services give me a chance to make more experience in send mail via smtp relay. So that I can...

Your services give me a chance to make more experience in send mail via smtp relay. So that I can apply tomy mail server to avoid rejecting mail by spamhause, etc.
Especially, your support team is really great.

Karen
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Great software for a free account.

Reviewed on 2016/09/27

Great software for a free account. Definitely recommend this software over others such as Mail...

Great software for a free account. Definitely recommend this software over others such as Mail Chimp. All works like it is supposed to! Easy for others to use that are not so tech savy.

Garry
Overall rating
  • Industry: Graphic Design
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very easy to use and has speeded up marketing for mybusiness

Reviewed on 2017/05/15

Great all round product

Great all round product

Pros

Easy import of clients email addresses and very well monitored through campaigns, Mailrelay handles small or large volume of mail with ease

Cons

A great all round piece of kit for any one serious about email marketing keep your clients informed all the way

Jasmina
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Not satisfied

Reviewed on 2016/09/28

My experience with this platform that was not satisfied.
I took the other good platform and...

My experience with this platform that was not satisfied.
I took the other good platform and working with them, they are completely good.

kashi
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

One of the best email marketing software

Reviewed on 2016/09/29

i found Mailrelay as One of the best email marketing software ever and Mailrelay is very cost...

i found Mailrelay as One of the best email marketing software ever and Mailrelay is very cost effective as compare to others.

H
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Value for money

Reviewed on 2016/09/27

Hard to use, feature and function are not user friendly, customer support is good and finally its...

Hard to use, feature and function are not user friendly, customer support is good and finally its value for money.

Sebastian
Overall rating
  • Industry: Photography
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Really great email marketing software!

Reviewed on 2017/08/12

Pros

Ease of use, fast configuration, great and fast support, many useful features and functionalities...

Felix
Overall rating
  • Industry: Food Production
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Email Marketing Software

Reviewed on 2016/10/20

So far, Mailrelay is the best application I had used for creating professional newsletters. They...

So far, Mailrelay is the best application I had used for creating professional newsletters. They have the largest number of subscribers for the Free plan, and the software has a lot of features to meet most of your needs.

Pros

The high number of subscribers for the free plan.

Cons

There could be more templates For newsletters.

Pankaj
Overall rating
  • Industry: Education Management
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Customer support lack technical expertise and empathy

Reviewed on 2024/05/17

Mixed. System is good and effective but if the service after sales is pathetic it's unreliable for...

Mixed. System is good and effective but if the service after sales is pathetic it's unreliable for long run.

Pros

Easy to setup, more than enough quota in free account

Cons

Had bad experience with the customer support executive. I experience the lack of technical expertise & understanding the customer's issue. Rigidness to accept/ acknowledge the possible area of improvement in the system. belittling the value of prospect by showing the way to delete account without even trying to retain.