LearnUpon Reviews

The perfect LMS for commercial training companies.

Great customer portal functionality, with really smart branding and white labeling options that impress our clients and are easy to configure.

The LearnUpon LMS is intuitive, versatile, smart and affordable. It has great exam and survey features; easy to build, great learner experience and with useful, detailed reporting with filter and export options.

Content writing within the LMS is great; can easily add text, images, documents, videos and audio content, as well as very simple upload of SCORM content.

The technical support is first class; immediate and very helpful.

The eCommerce feature is really easy to setup up (just need a PayPal account) and provides a professional purchasing experience for our customers, with added features such as discount codes.

The few limitations of the system that I have fed back to LearnUpon have either been immediately addressed or are planned for imminent updates.

LearnUpon are continuously developing the LMS, with new features released every few weeks. In their clear commitment to developing the product they really listen to any feedback and take immediate action to improve the product.

LearnUpon are a small company in their infancy, which was a slight concern when signing up with them initially. I asked myself the question 'will they still be around in 5 years time?'. After some research, trialing the system and speaking with them I was left very comfortable in tying our future to theirs. In just a couple of years they have developed the very best LMS for training companies on the market and it's still getting better every month. I am very confident they were the right horse to back and I'm excited about the opportunities for our company from their continuous investment in the LMS.

LearnUpon as a software and company is top notch! The software meets all of our needs and then some. And, to make things even better their customer service is fantastic (think Ritz Carlton customer service). If LearnUpon checks all your boxes and will meet your needs, then go with them! You won't be disappointed.

The thing I liked (past tense) least is the customer experience when a customer had a login in on another portal in the larger LearnUpon ecosystem and then would sign up for our courses. However, I provided feedback to LearnUpon and they implemented an upgrade to fix this. Wow!! Top notch customer service coupled with a great software! The company listens to their customers and responds, implementing upgrades to meet their LearnUpon users needs. This has happened multiple times to me :) Kuddos to LearnUpon!

I have been working with the folks at LearnUpon for almost 6 years. As an Administrator responsible for managing and branding my learning portal as well as developing customized courses for clients, I cannot say enough good things about it. The staff are incredibly quick to respond, are clear with their responses and want to be of assistance. They score a 10 every time with their customer service. I have watched this LMS grow from good to great over the years with new features being added constantly. Today, it is a robust LMS with every single feature I could want (and frankly a lot more than I use). Developing courses is easy and I'm able to produce professional looking courses, easily, This is important because I do not have a technology background and though I'm a reasonably quick study, I needed an LMS that didn't require a computer science degree to navigate! The reliability of this LMS, the ease of its use and navigation, as well as the fact that I almost never get calls from my clients with "systems issues", makes this an absolutely outstanding product. I also love the LearnUpon University tutorial option. I could not be happier.

There are none that I can think of. I absolutely love this LMS and the people who stand behind it.

With a workforce in excess of 1,000 employees, many of whom have worked with Eason for over 15 years, almost all staff whether 'tech-savvy' or not, have found our LearnUpon portals to be easy to access, navigate and use.
LearnUpon have made it easy to customise the look and feel of the portal with corporate colours and branding. This has helped to establish online learning within Eason as part of our overall L&D strategy and demonstrates to our teams that the organisation is making strong investment in the development of our people through elearning methodologies.
Finally the support offered by the LearnUpon team means that any issues or requirements are addressed and resolved; far sooner than expected in terms of time, whilst also exceeding expectation on the practicality and usability of solutions offered.

Very little. Perhaps some additional reporting criteria would be useful when tracking progress across numerous user groups.

LearnUpon's user interface is clean, beautiful, and very easy to use. The implementation was the easiest LMS implementation I've ever been a part of. The support you get from both the support team and your account rep are outstanding. The entire LMS is solidly built and extremely trustworthy.

This LMS is lacking in reporting tools. Luckily, the company is aware and working to build out more robust reports. In the meantime, however, you really have to export reports to Excel and figure it out from there. I also wish there was more flexibility in the way courses can be laid out. There aren't many options right now.

We have both used and engaged (via clients) with a broad range of LMS products. The LearnUpon solution is by far one of the easiest and effective solutions we have come across. They are constantly looking to increase functionality and in my opinion are working at the edge of the latest developments in LMS solutions.

Honestly very little! I would like more flexibility around messaging as we deal with both the B2B market and also the B2C. The latter requires more frequency around messaging but we have found simple solutions to work alongside the LearnUpon platform.

Pros: Overall management, ease of use, functionality at all levels are major time-saving benefits. Being able to brand our company makes even our newest employees feel like they are rally part of something bigger. As an administrator, the ability remote connection from anywhere is amazingly effective. The Customer Support is Outstanding. Using Learning Paths for step-by-step training has simplifies the learning process.

Occasional glitches with new user log in. However, any issues that have come up over the years were immediately corrected by tech support.

Ease of use and customer support as well as cost / value for all the features

I found no cons with LearnUpon.. the entire LMS experience is wonderful

Our Learn Upon customer representative is fantastic, along with the entire customer service team. The LMS is extremely user friendly from the standpoint of creating courses, up-loading and customizing content. Our employee-related user issues have significantly decreased since switching to Learn Upon.

Can't really think of anything negative - any issues that are raised are immediately addressed.

The tool is excellent and meets all the needs we identified in our acquisition process... but the customer support is what has made it a great decision.

Some of the intricacies of how the platform works... an example would be...building test questions in a test bank and pulling them into the course- 2 steps instead of just building the questions in the course. Customer support helped with items like this and helped us build out the process needed to be successful.

LearnUpon is extremely intuitive. After just a few days of working with it, I already feel competent and capable of creating clean, high quality courses. Some of its greatest appeals are the ample opportunities for admins and students to interact through assignments, feedback, and notifications. Additionally, the LU staff has been incredibly supportive and delightful to work with. They pointed me in the direction of plenty of resources to help me fully utilize the features LU has to offer.

It took more effort to understand the relationship between the library, catalog, and resource uploads, but nothing that couldn't be easily explained or researched.

It provides a smaller business with access to features of a large enterprise LMS.

We can't have two currencies in one portal.. this is a unique need.

- Easy to use
- Packed with features that are intuitive and that work to your advantage
- Rarely ever have to use workarounds to do what I want
- Customer support is WORLD CLASS.

- Migration of your transcript information from your old LMS to LearnUpon comes at a fee. The rest of the work (migrating content, migrating users) is up to you.
- Occasionally there are features I wish did a certain thing, and I contacted my success representative and he helps me figure out how to do it a different way! This is very rare!

It is pretty comprehensive and it is nice to be able to track all stages of the process.

It is not the most intuitive software and can be a little murky to navigate while you are learning it.

This software is easy to use and has all the features needed for medium-sized business to implement a learning management system. A killer feature is, to my opinion a Salesforce integration. Not many LMS have this.

The pricing was a bit prohibitive, and with our client we decided to choose a free option. After that our client plans to return to LearnUpon - after they battle-test everything and decide which features they really need.

How easy it is to navigate is definitely one of the biggest pro's. There is also a lot of scope for personalisation and for interactivity within the software which makes training so much for relevant to users.

There are no major cons so far except that when you have one platform but several people managing it you need to be sure that the course completion emails are going to the correct administrator.

Robust functionality exceeded our needs, awesome support team with great response times, and easy to roll out across the org for different teams to use.

No major critical feedback. We're happy with the service!

Being able to build and track employees and their progress of training

Nothing it was a great platform for our employees to use

I had a few experiences with LMS and LearnUpon is by far one of the easiest and robust out there it supports a plethora of software such as PowerPoint, word and so on, so you can work with the most popular tools out there and its very simple and easy to maintain even on the admin side.

A few additional features would make the software more appealing such as (integration with webex tools and more supported formats for media upload).

Learn Upon is a software that I would recommend for training a team of individuals in a way that is tailored to their schedules.

Easy to use with a very comprehensive help guide that talks you through everything you need to set up. The technical support offered by LearnUpon is second to none - very quick responses and friendly staff.

It would be great to be able to change the front dashboard screen to put a training calendar on there or other notifications