LearnUpon

4.8 (114)
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Overall rating

4.8 /5
(114)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.7/5
Customer Support
4.9/5

99%
recommended this app
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114 Reviews

Shawn
Shawn
Overall rating
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

LearnUpon Review

Reviewed on 2023/10/23

We use LearnUpon to help onboard and train our customer base. We used to do all 1-on-1 training...

We use LearnUpon to help onboard and train our customer base. We used to do all 1-on-1 training calls which we often found was slow, expensive and not scalable. We decided to rethink how we get our customers educated on the product and found LearnUpon as a potential solution. Since we have implemented the LearnUpon software into our onboarding process, our customers are learning much quicker and able to learn when it's convenient for them resulting in a faster, cheaper and more effective learning experience.

Pros

The ability to create groups and implement dynamic rules within those groups has really allowed us to automate a big portion of the learning experience. The product has been very easy to use and the training materials they supply to you in addition to the implementation consultant made it an enjoyable process. We had not used a LMS prior to LearnUpon so it was very easy to set it up from scratch and learn best practices as we go.

Cons

We really don't have anything negative to say about LearnUpon at the moment as it's done exactly what we hoped it would do and more. Excited to watch it continue to iterate and grow as we do.

Alternatives Considered

Skilljar Customer Education and Thinkific

Reasons for Switching to LearnUpon

A combination of overall functionality, affordability, and integrations with our current CRM.
Leslie
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Wonderful LMS for our little nonprofit!

Reviewed on 2023/07/25

We've been partnered with LearnUpon for almost 10 years - that says it all!

We've been partnered with LearnUpon for almost 10 years - that says it all!

Pros

LearnUpon's customer service is absolutely the best thing about them! They are customer-focused and it shows in everything they do!

Cons

Because we train outside of our organization, no LMS platform is perfect for our unique needs.

Alternatives Considered

Absorb LMS, Moodle, Docebo and TalentLMS

Reasons for Choosing LearnUpon

At the time, Coursemill was only able to deliver SCORM courses, but we were also doing webinars and live trainings. We needed a one-stop-shop for our learners. Additionally, Coursemill was very difficult to use.

Switched From

CourseMill

Reasons for Switching to LearnUpon

LearnUpon had the most features for the best price. Plus, I loved that they set up time for me to speak with a customer in a similar field, so I knew exactly what we were getting into before we signed anything.
Verified Reviewer
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

LearnUpon Customer Experience

Reviewed on 2019/09/11

Good software, but too expensive for our business

Good software, but too expensive for our business

Pros

It is fairly easy to brand and has lots of sensible tools for engaging with your client base

Cons

I needed to be talked through a lot of the tools. The online help & support is okay, but quite difficult to understand

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great onboarding platform

Reviewed on 2024/11/14

Pros

LearnUpon has greatly improved how we manage and deliver educational content, thanks to its ease of setup and administration. Significant improvements in reporting capabilities now provide detailed analytics that aid in decision-making.

Cons

I wish it could integrate more effectively with Microsoft products and systems, as those are our primary tools. Additionally, the process of creating skills paths still needs significant improvement to be more intuitive and user-friendly.

Brenna
Brenna
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Admin-Friendly Platform with Great Customer Support

Reviewed on 2020/06/22

With a tight timeline to move off of our previous platform, we found the LearnUpon team to be...

With a tight timeline to move off of our previous platform, we found the LearnUpon team to be extremely accommodating. Our onboarding & implementation specialist went above and beyond to dedicate additional training and support hours for our team, and helped us get up-and-running on the platform in record time. Their technical support team is extremely responsive and helpful, as is our dedicated CSM. While the platform itself may not be the most robust in the LMS space, I find their UI to be very clean, easy to navigate, and has all of the standard functionality that any good LMS should. This is a great platform for L&D professionals that are just getting started with an e-learning training program, and/or platform Admins that don't want to get bogged down with regular backend LMS maintenance.

Pros

The LearnUpon platform is very easy to get started on; we had a quick turnaround to make from our previous vendor platform, and were able to get up-and-running in less than three weeks. Their multi-portal capabilities have made it fairly easy to manage our customer, employee, and partner training programs on one platform, while still being able to create unique learning experiences for our three audiences. Their Salesforce integration allows for automated user management (which is especially value to smaller enablement teams like ours), and has given us the ability to create fairly robust Salesforce reports and dashboards based on learner activity. Customer support is, by far, one of the biggest advantages to working with LearnUpon. We've had a fantastic sales and onboarding experience, and their CSM and their technical support teams are extremely responsive and thorough. The UI itself is very clean and modern, and I find it to be fairly user-friendly from a learner perspective.

Cons

The capabilities of "Manager"-level users (a permission set that sits between and Admin and a Learner) are a bit limited. The learning path user experience is not the best, but is something that is on their product roadmap to improve. Not necessarily a drawback for us, but the platform UI is not customizable beyond branding and colors, and some additional settings that can be toggled on and off (like gamification, for example), so if you're looking for a platform that is highly customizable, this probably isn't a good fit for you.

Thomas
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic support and great solution for corporate learning

Reviewed on 2020/08/20

Over the years I have been a very demanding customer and an ill tempered one at that when I was...

Over the years I have been a very demanding customer and an ill tempered one at that when I was stressed out about things not at all related to the learning management system. Every time I was grumpy the support guys and gals were supportive and patient with me and focused on helping me in whatever query I had. I built my business with Learnupon as its backbone and never regret the decision. I am proud to be one of their first 100 customers and delighted to see them with over 1000 now. I celebrated my first big contract with a bottle of champagne with the Learnupon Staff in their headquarters, was invited to a customer appreciation evening with canapés when they moved to bigger premises, and they sent my wife flowers on the birth of our daughter... what more can I say? They are integral to my business now and I deeply appreciate the ongoing support and product developments which make the system bigger and better every year. Thanks Learnupon.com and keep up the great work!

Pros

I found the LMS to be very user friendly and very importantly whenever I had an issue of a problem doing something, or as was more likely the case, whenever I screwed something up, the Learnupon support were there to save the day and provide a solution.

Cons

At the start (I am with them over 5 years now) I didn't like the e-commerce side but it was significantly improved over time and most importantly, an integration was created to work with Shopify and Zapier which has really transformed my business.

Alternatives Considered

Totara Learn, Moodle, ATutor, Articulate 360, Docebo, TalentLMS and Litmos

Reasons for Choosing LearnUpon

At the time I was using a hosted version of docebo and they went into the cloud LMS business but when I compared the systems at the time I felt Learnupon offered a less complicated user experience for my learners. UX is key when on-boarding students and I still believe the experience with Learnupon.com is the best for my students.

Switched From

Docebo

Reasons for Switching to LearnUpon

I chose Learnupon.com because I found them to have the best customer service and easiest implementation for my online academy. It has been a solution that has grown with my business from 50 users to now almost 5000 users a year and the relationship has been supportive and encouraging all the way.
Chris
Chris
Overall rating
  • Industry: Sports
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Wonderful product and customer service

Reviewed on 2019/08/19

We have a LOT of users that access our certification courses in LearnUpon. Some days we have over...

We have a LOT of users that access our certification courses in LearnUpon. Some days we have over 1000 users logging in. This was a big undertaking for our company to switch our LMS provider. To be honest, the implementation and subsequent usage of LearnUpon could not have gone smoother due to the customer service response and the step by step collaboration they provided for us. This was a very seamless and efficient experience for USA Football.

Pros

The best part of this software is the customer service. I have used several LMS products in my career and, while LearnUpon is very user friendly and has many helpful options, the learning curve for implementation and use was made very easy with the customer support team.

Cons

The parts that were least likable about this software was perhaps the limited ability to change default settings. However, it appears that LearnUpon has taken this into account and are now working on some updates to the software that better align with our needs.

Alternatives Considered

Docebo and Thinkific

Reasons for Choosing LearnUpon

To bring the operation of coach education more in-house and therefore, more efficient and effective for USA Football to utilize.

Reasons for Switching to LearnUpon

Their sales presentation was terrific. We felt they were much better prepared than the other companies and
Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent LMS!

Reviewed on 2019/08/28

This is perhaps the best experience I've ever had with a new product roll out. The customer service...

This is perhaps the best experience I've ever had with a new product roll out. The customer service is leaps and bounds over any other company I've ever worked with.

Pros

We love the ease of use and the clean UI. It was really simple to jump in and start setting up our portal and when we got hung up they offer tons of resources to help you out. On the off chance that I couldn't find the answer, the LU team has always quickly answered me and I don't believe I've waited over a few hours for an answer from them.

Cons

The certificates are a little wonky, but I've been assured they are working on an update for this feature.

Alternatives Considered

CYPHER Learning and Litmos

Reasons for Switching to LearnUpon

The clean UI and the customer service experience during demos.
Staci
Overall rating
  • Industry: Government Administration
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

An Effective Tool for Learning

Reviewed on 2024/10/11

LearnUpon is very respective to feedback and has provide an effective tool to help our clients and...

LearnUpon is very respective to feedback and has provide an effective tool to help our clients and employees learn about our products.

Pros

The ability to give multiple ways to engage clients and internal employees with e-learning courses.

Cons

Wish there was the ability to see more complex metrics from the dashboard.

Susan
Overall rating
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Learnupon LMS - simple, intuitive, new features rolling out all the time

Reviewed on 2024/10/01

stellar - they have been a great partner with superb support

stellar - they have been a great partner with superb support

Pros

Ease of use, simplistic, intuitive, tracking and reporting, customization of sub portals within our realm, the list goes on and on

Cons

Learnupon is growing and it takes time for new enhancements to be tested and implemented, but this ensures a good product delivery

Bridget
Overall rating
  • Industry: Computer Networking
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Responsive Support and All the Features We Need

Reviewed on 2020/09/23

LearnUpon was the right fit for our company's needs, the size of our organization, and the...

LearnUpon was the right fit for our company's needs, the size of our organization, and the certifications we offer.

Pros

What I like most about LearnUpon is that it is a stable product.

Cons

Learning paths in LearnUpon are a bit cumbersome.

Alternatives Considered

iSpring Suite, Docebo and Litmos

Reasons for Switching to LearnUpon

Best fit for the size of our organization, in terms of pricing and features.
Calum
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very competitively priced - decent on features

Reviewed on 2019/12/03

A great LMS and definitely a good choice for small to medium business who are growing. No need to...

A great LMS and definitely a good choice for small to medium business who are growing. No need to tie into 1000's of licenses and pay for something you are not using - unlike other LMS.

Pros

Pricing per active user is a game changer. The cost per user is significantly lower than other LMS vendors I have worked with.

Easy to use and fairly easy to train as admin. Low initial learning curve

Cons

Some features are limited - i.e. Learning Pathways - these cannot be changed once created which is a real issue for how we would have used these - it completely stoppped me from being able to use this feature in our organisation. The team were supportive in trying to find an alternative solution, but outwith courses/curriculum, the progressive learning is a little limited.

Alternatives Considered

Growth Engineering LMS

Reasons for Switching to LearnUpon

We use both, but for our customers, we choose LearnUpon because of the highly competitive pricing and SSO integration features.
Scout
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Overall, a great platform!

Reviewed on 2024/11/26

Pros

LearnUpon has a very friendly UI! Super easy to navigate.

Cons

I do wish that there was an integrated forum of sorts for users.

Jennifer
Overall rating
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Top notch LMS with exceptional customer service!

Reviewed on 2023/07/19

Beyond tracking learning completion, LearnUpon has helped us streamline our learning process,...

Beyond tracking learning completion, LearnUpon has helped us streamline our learning process, increase employee engagement, and deliver best-in-class results for our clients and employees.

Pros

By far, the best feature of LearnUpon is its people. The customer support they provide is the best I've ever experienced. As far as the system itself: The catalog is very user-friendly and I love the ability to create banners to "advertise" new courses or share announcements. We also leverage the gamification features to encourage engagement and offer swag to monthly top learners. The admin tools also make it easy to maintain all of our content, from SCORM files to media files, embed codes, and documents. We have multiple portals in use which helps keep content better organized by audience and allows us the flexibility to have each portal managed by only the people needed.

Cons

There is one area of the platform that we don't really utilize fully due to its functionality, and that's the forums. I know this is something LearnUpon is looking into updating, and I can't wait to see the improvements.

Cynthia
Overall rating
  • Industry: Hospitality
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best in Show

Reviewed on 2023/07/27

5 star service and product!

5 star service and product!

Pros

The team is amazing! From our sale rep, [sensitive content hidden] , our Implementation Manager [sensitive content hidden] our Customer Success Manager the team is incredible! Always available to answer any questions and help!

Cons

Not that I'm aware of! I love Learn Upon!

Chris
Overall rating
  • Industry: Mining & Metals
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Customer Service, Awesome Staff, and a Quality Product

Reviewed on 2019/08/16

We looked at twelve Learning Management Systems before choosing LearnUpon. We needed and LMS that...

We looked at twelve Learning Management Systems before choosing LearnUpon. We needed and LMS that would host on a reliable server they maintain, integrate with Salesforce easily, and not break the bank. LearnUpon has delivered on all points, and more. They met, and exceeded, all expectations and continue to improve every month.

Our decision was made several years go. Since signing on with LearnUpon, I have had the pleasure of communicating with several staff members in various scenarios, and all of them are great. I have permission from the reps to call them out personally in this review as outstanding, kind, intelligent, and amazing humans. (To be fair, everyone at LearnUpon is pretty great, but the reps are just too cool for words.)

Pros

It always works; servers do not go down.

Learner issues are minimal. Any problems are usually due to issues outside LearnUpon's control.

24-hour support response is quick, robust, and almost always dead-on.

When you sign up, you get an account manager who helps you through your implementation to suit your workflows.

The team actually listens to upgrade requests and bug reports. I know, because I see solutions implemented. Further, a member of the team usually contacts me to let me know my request was addressed and available in the software.

In addition to listening to upgrade requests and bug reports, the team actually seems happy that I contacted them with an issue. There appears to be a genuine desire to provide the best software and have the happiest group of clients on the planet, which speaks volumes as to the culture at LearnUpon. When your clients can see that you have a great culture, you are winning.

Cons

Support is via email. Sometimes it is time-consuming, or difficult, to communicate and resolve a problem in writing. That being said, I can always email my account manager for complex issues, who is happy to engage via a phone call; typically the same day.

Things you want aren't always discoverable on your own. I have often called in to ask about a feature and am told someone has to flip a switch to activate the option. While I understand that this procedure is to keep the software usable and protect us from ourselves, which I appreciate, I also like the freedom to explore a little more on my own. To be fair, I rarely have time to read the blog posts and other information from LearnUpon. Perhaps these features are mentioned in the blogs.

They do not offer an integrated Learning Record Store, so I haven't had the opportunity to use my xAPI data as robustly as I would like. I actually do not even know what I could do because I do not have a Learning Record Store to play with.

Richard
Richard
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

LearnUpon is easy to use as an admin and easy to imp0lement

Reviewed on 2018/07/17

Easiest LMS I have used to implement and manage.

Easiest LMS I have used to implement and manage.

Pros

I tested several LMS' based on my requirements. The main thing I wanted to see if I could setup content and courses in each without having to dig into the user guide. I found once I figured out were to go for what I wanted to do the setup was easy.

The SAML SSO integration was fairly easy and support was very attentive.

Our Customer Success Specialist has been very helpful and provided a great plan for us to get started. I should have taken advantage of this resource more.

They are in Ireland and we are in California, but you would never even know that when you contact support, they have been very responsive. Even if they did not have the answer they got back quickly to let me know they would get the answer.

Cons

The SSO Integrations was easy, but we are seeing issues with the enrollments not properly being assigned. It is hard to diagnose if this is from our end or LU.

I have noticed a few issues where users are enrolled in learning paths or courses and their dashboard will not display the content.

When you make updates to content (videos or assessments) I have seen a few occasions when the user is supposed to have to re-take the test or course and they cannot. Essentially they are stuck. In fairness, the setup I did caused this issue, but when it was adjusted they were still stuck.

Reports are limited. I really need a monthly Users report, but it does not reside in reports. I have to actually export the Users list, then user Excel to sort and filter. I feel this should be this cannot be a simple automated report.

Jason
Jason
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Hands down the ONLY Learning Management System to consider

Reviewed on 2019/12/19

Customer Service, Customer Service, Customer Service. This company never ceases to amaze me when it...

Customer Service, Customer Service, Customer Service. This company never ceases to amaze me when it comes to the hands-on approach they take to customer service. You are assigned a customer success manager from day one, and that individual walks you through the entire process. For us, it was the process of switching from one provider to LearnUpon, and my CSM (Sam) made the process extremely easy. If there is ever a tech issue their tech support help desk is fast to come to the rescue and they treat your issues as seriously as you do.

Pros

This LMS is very user-friendly both from the management side and the learner side. It is visually pleasing to look at, and you don't have to have any coding experience to customize the content and environment to fit your customer's needs and brands.

Cons

If I had to scrape the bottom of the barrel to find something I didn't like I would say that on occasion there is a "click" too many in a process of creating a course or assessment. With that being said, I have been with LearnUpon now for 2 years and they are constantly improving their platform and I have seen improvement in this area.

Nathan
Nathan
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A Great Partner

Reviewed on 2019/08/19

I would wholeheartedly recommend Learnupon as an LMS. They are a cost-effective and customer-respons...

I would wholeheartedly recommend Learnupon as an LMS. They are a cost-effective and customer-responsive company with an excellent product.

Pros

There are two benefits to working with Learnupon. The first is the LMS itself. It is easy to use, has a number of very helpful automated features which save me time and effort, and it integrates well with my authored content. The second benefit is the Learnupon staff. They are available when needed and if there are any problems they quickly follow-up and get my problems taken care of.

Cons

One frustrating thing with any LMS is integration with authored content (e.g. storyline). With authored content sometimes you don't know why things aren't working. Early in my e-learning career, I had a lot of problems getting my authored content to work properly on Learnupon. With some help and coaching from Learnupon, I found that it was mostly the way I was building my projects and, with some restructuring, things are now working great. Learnupon has helped me work through my own learning curve.

Trevor
Overall rating
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great ROI from LearnUpon & Postive User feedback

Reviewed on 2019/07/23

LU has enabled Eason to deliver impactful skills development modules and critical knowledge-building...

LU has enabled Eason to deliver impactful skills development modules and critical knowledge-building interventions with assurances on accuracy and consistency across our store-based workforce. This is achieved without any demand being placed on critical resource in store to deliver new knowledge and skill to the team. I continue to find the LU solution for Eason represents considerable return on our investment. User feedback on programmes hosted on our LU portals strongly suggest that our employees enjoy the learning experience on offer.

Pros

With a workforce in excess of 1,000 employees, many of whom have worked with Eason for over 15 years, almost all staff whether 'tech-savvy' or not, have found our LearnUpon portals to be easy to access, navigate and use.
LearnUpon have made it easy to customise the look and feel of the portal with corporate colours and branding. This has helped to establish online learning within Eason as part of our overall L&D strategy and demonstrates to our teams that the organisation is making strong investment in the development of our people through elearning methodologies.
Finally the support offered by the LearnUpon team means that any issues or requirements are addressed and resolved; far sooner than expected in terms of time, whilst also exceeding expectation on the practicality and usability of solutions offered.

Cons

Very little. Perhaps some additional reporting criteria would be useful when tracking progress across numerous user groups.

stephen
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product backed by a super team of people!

Reviewed on 2019/09/06

We were one of the early clients and the one factor that consistently keeps us using the platform,...

We were one of the early clients and the one factor that consistently keeps us using the platform, above all else, is the fact the level of service from day one (when LearnUpon was only starting out) was amazing. As they have grown to become a leader in the LMS space, that level of service has never changed.

Pros

We have both used and engaged (via clients) with a broad range of LMS products. The LearnUpon solution is by far one of the easiest and effective solutions we have come across. They are constantly looking to increase functionality and in my opinion are working at the edge of the latest developments in LMS solutions.

Cons

Honestly very little! I would like more flexibility around messaging as we deal with both the B2B market and also the B2C. The latter requires more frequency around messaging but we have found simple solutions to work alongside the LearnUpon platform.

Jodi
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Learn Upon - Wonderful LMS and Customer Service!

Reviewed on 2019/08/28

Customer Service is Awesome - we receive a prompt response to any question from our LearnUpon...

Customer Service is Awesome - we receive a prompt response to any question from our LearnUpon customer service rep and team, as well as friendly support and assistance throughout implementation of our employee training.

Pros

Our Learn Upon customer representative is fantastic, along with the entire customer service team. The LMS is extremely user friendly from the standpoint of creating courses, up-loading and customizing content. Our employee-related user issues have significantly decreased since switching to Learn Upon.

Cons

Can't really think of anything negative - any issues that are raised are immediately addressed.

Brian
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Customer Support & Easy to use!

Reviewed on 2018/01/08

Our training can be done remotely and without very little help from us for setup and use. Keeps the...

Our training can be done remotely and without very little help from us for setup and use. Keeps the trainee more interested in learning. Less worry about having to redo old PowerPoint Slides and other documents Constantly.

Pros

I like how easy it is to cost, setup, management, ease of use, branding per company and remote connection from anywhere you have an internet connection. Above everything else the Customer Support is Outstanding and one of the main reasons we chose this company.

Cons

The video functionality and importing. We had to buy a 3rd party app to product content because it LearnUpon does not support certain file types or editing. The upload can take a while depending on how much content and bandwidth you have. We actually found that using a 3rd party app for our videos works better for us than most other software can offer. Ultimately, this inst that bad of a trade-off for the customer support and constant functionality updates to the program.

Richard Smith
Overall rating
  • Review Source

Overall rating

The perfect LMS for commercial training companies

Reviewed on 2013/11/10

I highly recommend LearnUpon to any training company serious about providing its customers with a...

I highly recommend LearnUpon to any training company serious about providing its customers with a superb eLearning experience. We invested heavily in developing stunning eLearning content and needed an LMS to match. After six months of trialing countless different systems I was losing hope of finding one, then I discovered LearnUpon and haven't looked back.

I don't feel like I have just bought a product, I feel like I have entered into a partnership with a highly skilled, ambitious and professional team of LMS experts. They're a young, vibrant, ambitious team who definitely put their customers at the very centre of what they do. They understand that their customers aren't buying a system, they're buying a means for taking their eLearning products to market. I believe that you can only be as good as your worst supplier - since adopting the LearnUpon LMS our customers and their learners have gained much added value and overall a superb eLearning experience.

We use LearnUpon to provide direct access to our eLearning to end-users and we also provide our larger clients with a branded portal on the system so they can administer and manage their staff's access to our eLearning courses. It works perfectly in both cases.

Pros

Great customer portal functionality, with really smart branding and white labeling options
Intuitive, versatile, smart and affordable.
Really easy to use and maintain.

Cons

None. It does everything we need it to do and more. Our eLearning courses are relatively short (60-90 mins). I therefore cannot speak for how well it would work with heavier courses, although I see no reason why it wouldn't be just as good.

María Magdalena
María Magdalena
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

eLearning made easy and nice.

Reviewed on 2018/09/22

I am glad they team is constantly updating it! It means constant progress and better outcome!
100%...

I am glad they team is constantly updating it! It means constant progress and better outcome!
100% recommended for small businesses and organizations.

Pros

It has a simple look and feel. Some people don.t realize how important this is to any learning process. No distraction, no competition with content. That is the most valuable asset of this LMS. It is very intuitive and smart. Students love it at first sight because it makes the learning process more approachable.
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Cons

Non really. I just wish the constant updating won't mess up with the system simplicity.