QuickBooks Money Reviews

Easy to use, appears very secure and customer like the payment method. The ability to use this at events and even at client locations make this one of the best ways to accept credit cards.

The security is so tight that sometimes it can be hard to get signed in. We don’t use it every day so sometimes it takes a few tried to get the log in correct. That’s as much a user issue as it is a complaint. Naturally, I’d Like lower fees but for periodic usage, this a great value.

It allows for simple payment for processing of invoices, and enables quick invoice set up even when on site.

Nothing that we didn't like, once past the initial setup, it runs very smoothly.

I have used QB Payments as a secondary payment processor for nearly 9 years. I use e-invoices to collect payments from customers who want to order modifications that aren't available on our website. So it's not our primary processor (our website uses PayPal and Stripe), but until a recent MAJOR VULNERABILITY was discovered, my experience with QB Payments was fine.

I learned the hard way that QB will "pre-fund" ACH transactions and merchants have no option to toggle this option off. Their back-end payment status (e.g. Pending, Funded....) doesn't differentiate from a "PRE-FUNDED" transaction and one that is actually fully funded. Furthermore, they allow banks to deny payments up to 120 days after posting to the seller's bank account. This leaves sellers extremely vulnerable. If you're not picking up on it, basically, Intuit/Quickbooks will show FUNDED status and actually post the payment to the seller's bank account, at which point the seller has no grounds to withhold goods. Then, if the payment doesn't actually process, they will withdraw the funds from the seller with no 2-way dispute process for the seller to prove they actually fulfilled an order, and that a customer didn't seek return/refund by legitimate means. My small company lost about $3,000 in this loophole. We were not able to reclaim our merchandise or fulfillment costs, and Intuit held us responsible for the sum, including additional service fees (for the generous service of retracting this money they had already posted to our bank account?). Customer service was unwilling to escalate and did not provide me with any opportunity to report fraud. In fact they treated me like the fraudster when they made my business vulnerable to a fraudster in the first place. It comes down to zero's. $3K is enough to make me want to fix this. Add a zero and it would have ruined us.

It works really well for us to track out p&L

it takes a little while to get used to to be honest.

QuickBooks software is very affordable with lot of good. There are lot's of reports in which you can see that the app allows you to add on a verity of additional features.

the built-in inventory management system is totally designed mainly for businesses tracking and the stock levels of the finished goods.

Fast and convenient way to handle finances

Too many features but once familiar with it its very wonderful

Makes it easy for a customer to receive an invoice and pay using a link emailed to them - the easiest way to accept ACH payments.

I wish it detailed the fees for credit card payments saying exactly how much it was per transaction instead of just the percentage somewhere.

It's easy to use, no hidden fees, user friendly

No cons at all, it's so easy to use and set up

If it works, it auto-matches the invoice created in QBO. So it saves a book-keeper a few clicks. That's it.

Expect LONG support calls and very weak support staff that do not know how to fix your issue.

Left hand does not talk to the right hand; Merchant Services somehow does not know your company contact info and does not have the ability to send important emails to your team (serious)

Merchant Maverick has a bunch of BS 5 star reviews and closed the comments the many 1 star reviews. Fake.

Support won't l

no monthly fee for a business checking account. Great Online trasactions

Updates often and can charge a processing fee.

Easy of use, aesthetically pleasing format

The cost and formatting of the program could be a little clearer.

This allowed our technicians to receive payment in the field and integrated nicely with Quick Books. It worked wonderfully for the most part.

the cost of the scanners was a little high due to them not lasting as long as we would have liked.

What I like most about the Go Payment app is that in real-time it is easy to use. Comprehensive. It's great how it seamlessly integrates into QuickBooks online and then into our bank account.

Least favorite thing about Go Payment is QuickBooks merchant services. If there is a bump in the process, funds are held in their payments/collections department without notification to the user. It is up to us to figure out something is off, and make the inquiries. While doing that, I have gotten varying resolution answers from various reps. Is confusing and time-consuming.

I love that this software feels extremely professional when I'm asking for payment when I'm at someone's home. I don't have to enter in any information, I simply scan their debit or credit card and ask them to sign it. I also love that they have the option to receive a receipt right there. It's so nice to scan the card on my phone with the camera as opposed to carry around a clunky card reader.

Every now and then it is unable to read a card and I have to enter it in manually, which is frustrating. I also wish it integrated more seamlessly with Quickbooks Invoicing. Obviously I also would like to see the fee for credit card processing lower, but it's not horrible.

Product is priced fairly and is easy to use

customer service is terrible. First card reader quit after less than a year of use. Intuit would not replace. Bought second reader and would not work out of the box. Requested replacement reader. They sent a lower-end model than we had originally purchased. Called again to request correct replacement model. They would not expedite shipping. Total of 8 hours on the phone with customer service and I still don't have a working reader.

Super easy and free set-up, automatic entry and sync with Quickbooks Online, our recommended small business accounting. Solid technology that works reliably. Compared to Square it is much more reliable and less buggy. Read my side by side comparison review of mobile card reader app GoPayment vs Square http://best4businesses.com/finance/quickbooks-gopayment-review/

Sometimes I have found customer service hard to reach. A few people have mentioned that it can be hard to cancel your account if you change merchant accounts.

Go payment is easy and fast to use. If you have the app on your phone or tablet and out doing business, you can charge a customer right there and then on the spot. You are able to swipe the card with the card reader or key it in manually. Once you take payment you have the option to send a receipt of the sale and get a signature from the customer for extra security. The software is well design and works flawlessly.

I do not have any cons currently. Everything works as expected and it the apps seems to always be up and running/updated

This is easy to deploy and use. The pricing and fees are very reasonable.

Support for this is "hit or miss". The functionality of the software makes it too easy to accidentally void a transaction which can NOT be reversed according to their support department. You will lose your money.

I like using QuickBooks Payments for my payment processing because it is all in one place especially for tax season. I don't have to worry about going to a bunch of different places to figure out my expenses for this particular thing.

I already pay a monthly membership fee to use QuickBooks. I do not like that they charge an additional fee to process payments. It should already be included in the monthly rate.

I love the ease of use for clients/customers

Would be great if we could have a payment of outstanding balance option on an account statement

QuickBooks is able to sync with our timesheet software!

In the capacity I used QuickBooks, I have no complaints.

The mobile application is very simple and straight-forward. We have had very few issues with the credit card readers and they load very quickly. It is very easy to setup products and services in the app and add them to a transaction.

It is difficult to sync with your existing QBO products and services. Customer service doesn't seem to know their products well. It does not allow you to add a decimal number for a product quantity, so you can not sell products by weight.