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Site24x7 Reviews

Site24x7

4.7 (279)
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All-in-one performance monitoring tool for DevOps and IT
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Overall rating

4.7 /5
(279)
Value for Money
4.5/5
Features
4.6/5
Ease of Use
4.5/5
Customer Support
4.5/5
96%
recommended this app
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279 Reviews

Dimitri
Dimitri
Overall rating
  • Industry: Information Services
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Site24x7 - ITAM with ease

Reviewed on 2024/05/22

Site24x7 helps you by solving problems like website downtime and performance issues. This ensures...

Site24x7 helps you by solving problems like website downtime and performance issues. This ensures your website is always running smoothly, which keeps your customers happy.

With Site24x7, you can monitor your website's health and performance from one central location. This gives you valuable insights that can help you identify and fix problems before they impact your users.

Site24x7 can also help you automate tasks like restarting servers or notifying IT staff of issues. This can save you time and help you keep your website running smoothly.

Pros

It is easy to manage and to configure, very granular in the settings, scanning works like a charme, and it checks all the requirements we have.

Cons

So far, all fine. There is nothing I dont like at the moment.

Alternatives Considered

Lansweeper and Atera

Reasons for Switching to Site24x7

It covers all our requirements, is userfriendly in konfiguration and usage, gives us all the intel view we need and want.
Jonny
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Reliable Uptime Monitoring with Comprehensive Features

Reviewed on 2024/09/13

My overall experience with Site24x7 has been really positive. It's a reliable tool that does...

My overall experience with Site24x7 has been really positive. It's a reliable tool that does exactly what we need—monitor uptime and performance across our websites and servers. The alerts are quick, and the insights have helped us prevent downtime and stay ahead of issues. While there’s a learning curve with some advanced features, once you get the hang of it, it becomes an essential part of managing our online presence. It’s given us peace of mind and saved us a lot of time troubleshooting potential problems.

Pros

What I like most about Site24x7 is how reliable and easy their uptime monitoring is. It gives me peace of mind knowing that if something goes wrong with our website or servers, I’ll get an instant alert so we can fix it fast. The reports are detailed but not overwhelming, and I appreciate that I can check on things from pretty much anywhere. Their global monitoring locations are also a huge plus, as we can see how our site is performing in different regions. It’s user-friendly, and the insights really help us stay on top of any performance issues before they turn into bigger problems.

Cons

It’s not the easiest to set up custom dashboards without spending some time learning the system.

Overall rating
  • Industry: E-Learning
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Best cist/quality tool found for infra monitoring

Reviewed on 2024/11/12

Site24x7 is a very cost effective solution for monitoring, quick and easy. Then, if you spend the...

Site24x7 is a very cost effective solution for monitoring, quick and easy. Then, if you spend the time, you can also go further and setup a lot of things you need. Cost is clearly described, performance is good, and support is responsive.

Pros

It is easy to install and startup with. Connection to AWS is easy and gives enough details for standard monitoring.

Cons

The Real User Monitoring is quite expensive compared to the rest of the solution, and is not 100% usable if your site is heaving heavy traffic, unless you spend the money.

Laura
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Site24x7 has been a game-changer for monitoring my website's performance and ensuring uptime.

Reviewed on 2024/09/20

Pros

The user-friendly interface and comprehensive monitoring capabilities have made my job much easier.

Cons

I wish the reporting features were a bit more customizable and robust for in-depth analysis.

Amro
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great monitoring services for MSPs

Reviewed on 2024/10/12

We've been using Site24x7 for multiple years now to externally monitor external FW/Router interfaces...

We've been using Site24x7 for multiple years now to externally monitor external FW/Router interfaces, URLs, and SSL Certs. The product is consistent and accurate in reporting failures according to the set thresholds, with no false positives whatsoever.

Pros

1- Permanent links to provide to our customers.
2- Dedicated customer login portal.
3- On-prem pollers.
4- Custom dashboards
5- Scheduling automations.
6- Integrations with PSA platforms.

Cons

1- The admin GUI could be a bit tricky, with multiple "Admin" tabs at each customer level.
2- Inability to generate historical logs/events for monitors if they are in a failure state.
3- Support could take a while to investigate a case.

Alternatives Considered

N-central and PRTG

Reasons for Switching to Site24x7

Ease of deployment, IT automations, custom dashboards, customer login portals, permanent links.
Justin
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great medium-business solution with minimal time investment

Reviewed on 2024/08/16

This is a great solution for an IT department that can't dedicate a sole resource to configuring...

This is a great solution for an IT department that can't dedicate a sole resource to configuring and maintaining a monitoring solution. The implementation was easy and intuitive, pre-sales support was very helpful, and the information presented to us gives us a clear view of our environment.

Pros

The hosted platform makes it easy to monitor our environment while not having to manage the platform itself.

Cons

There's no virtual appliance version of the on-premise poller, so we have to maintain another server onsite to perform on-prem actions. A self-updating appliance would provide a hands-off method to poll internal resources without adding to our management load.

Alternatives Considered

PRTG

Reasons for Choosing Site24x7

We wanted a hosted platform that was easier to maintain and more friendly to mobile alerting

Switched From

SolarWinds Network Configuration Manager

Reasons for Switching to Site24x7

Site24x7 was the only one that offered a truly hosted platform
登高
登高
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

I like its simplicity and efficiency.

Reviewed on 2024/04/11

Pros

I like most its website monitor service on nodes in china.

Cons

I least like it for its separate charges.

Alternatives Considered

Stacks and Uptimerobot

Reasons for Switching to Site24x7

I like its server nodes in china and more perfect service.
David
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Essential service for our business

Reviewed on 2024/02/20

Pros

Site24x7 has been an essential service for our business for the last five years. Solid, consistent service at a great price. Love the flexible, inexpensive notifications.

Cons

Almost too many features for our small company, but I'd rather have too many features than missing features.

Jared
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Site24x7 Review

Reviewed on 2024/08/16

Overall the product seems to do what we need and provide additional layers of protection for us...

Overall the product seems to do what we need and provide additional layers of protection for us from our previous monitoring solutions.

Pros

Cost effective solution that can monitor our network environment from inside the network with a probe and outside the network from the cloud-based architecture.

Cons

The UI is a little confusing at first, but relatively easy to navigate after spending some time in it.

Alternatives Considered

PRTG

Reasons for Choosing Site24x7

Cloud based monitoring solution provides an external view into our environment.

Switched From

Network Performance Monitor

Reasons for Switching to Site24x7

Cloud based monitor provides external view into our environment.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Site24x7 Monitoring Tool with Nice Features

Reviewed on 2024/11/22

It’s a reliable tool for maintaining uptime and optimizing performance across our IT infrastructure.

It’s a reliable tool for maintaining uptime and optimizing performance across our IT infrastructure.

Pros

it offers a comprehensive monitoring solution that covers websites, servers, applications, and network devices all in one platform.

Cons

Some advanced configurations and Pricing might be a concern for smaller businesses

Jean
Overall rating
  • Industry: Computer & Network Security
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Service

Reviewed on 2024/01/28

Pros

Everything works very well, I definetly need Site24x7 with me.

Cons

Nothing to say, everything looks perfect for me.

Onur
Onur
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Site24x7 Review

Reviewed on 2024/08/11

My overall experience with Site24x7 is very positive.

My overall experience with Site24x7 is very positive.

Pros

We really liked the simplicity of the implementation Site24x7 and its alerting mechanism in case of failures.

Cons

More features and automated alerting conditions can be added to Site24x7.

Carlos Alberto
Overall rating
  • Industry: Higher Education
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A must have tool.

Reviewed on 2024/08/29

As a server administrator, it is a must have tool that let me go home with peace of mind , knowing...

As a server administrator, it is a must have tool that let me go home with peace of mind , knowing that if there is an issue it is sure that I will be informed, even before it scalates!

Pros

The capacity of monitor so many parameters on our servers and even our UPS!

Cons

I would like that the courses and tutorials were in spanish.

Rida
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

My Site24x7 Experience

Reviewed on 2024/08/29

My overall experience with Site24x7 has been positive. It’s excellent for comprehensive monitoring...

My overall experience with Site24x7 has been positive. It’s excellent for comprehensive monitoring across various IT aspects, though the initial setup can be complex. Once up and running, it offers valuable insights to keep systems healthy and efficient.

Pros

I really like Site24x7’s all-in-one monitoring capabilities. It’s great for keeping track of everything from website performance to server health, all through a single dashboard. Super convenient and efficient!

Cons

One downside of Site24x7 is that it can be a bit complex to set up, especially for those who aren’t very tech-savvy. Navigating through the numerous features and configurations might be overwhelming initially.

Praveen
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy implementation and user friendly

Reviewed on 2024/07/22

Pros

I personally like Configuring the servers is really simple with a single CLI command

Cons

Nothing much this tool is really good in most of the aspects

Nadeemullah
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Best tool for monitoring our site

Reviewed on 2024/07/05

My experience with site24x7 was good enough

My experience with site24x7 was good enough

Pros

So it is used to track all the servers, and it is very easy to use

Cons

It is used to monitor our site and it is user-friendly

Verified Reviewer
Overall rating
  • Industry: Legal Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

We Rely on Site24x7 to Protect our PPC Investments

Reviewed on 2023/08/03

Pros

Site24x7 does a good job of monitoring our website uptimes, makes it easy to set things up for multiple users to get alerts via email, SMS, and phone, and is very cheap considering the cost of having our website down while we're running PPC ads.

Cons

No complaints - it's exactly what I need in this service. If anything, it has too many options that I don't need, but that's ok.

Brandon
Overall rating
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Associate Security Admin

Reviewed on 2024/10/09

Pros

Observability and ease of us. Support and sales are fast to respond

Cons

Takes time getting use to the layout, as all things do.

Alternatives Considered

LogicMonitor

Reasons for Switching to Site24x7

Cost over Site 24/7 versus Logic Monitor
Piyush
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Monitoring Tool for all types of Deployments

Reviewed on 2023/10/13

So far there is no issue with Site24x7 and having a great experience since day 1.

So far there is no issue with Site24x7 and having a great experience since day 1.

Pros

Site24x7 is loaded with very useful features. Some of the greatest features are multi cloud management, automated reportings, automation templates, custom integrations, multiple notification mediums and much more.

Cons

Need more visibility on license usage. License consumption and availability report will be very helpful.

Kem
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Service as Staff

Reviewed on 2023/11/07

My experience with Site24x7 has been over many years. There has always been successful implementati...

My experience with Site24x7 has been over many years. There has always been successful implementation of activities. It has always provided a way to satisfy my need for monitoring, reporting, and recovery.

Pros

I can setup a service and just let it run and do its job. It is actually better than having an employee try to perform these functions.

Cons

The only con would be the cost and complication of implementation for certain monitors.

Anshuman
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

One stop shop for all your monitoring needs.

Reviewed on 2024/04/15

Pros

Monitor creation!
Implmentation was super easy, we just had to give the url for our APIs and the website, and there are multiple monitor options to choose from.
Also, it was easy to integrate with our Alerting app Pagerduty.

We have set up daily monitors and checks on website and API.

Cons

Learning curve is steep for this tool. It takes time to set up the monitor first time.

santiago
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

quality/easy handling

Reviewed on 2023/08/17

Pros

It is an intuitive tool, easy to use, excellent documentation of each of its monitors, real-time telemetry, extensive catalog of integrations, almost immediate manufacturer support

Cons

so far none, however the prices of some monitors are rising, it is something to investigate before making the purchase

Tim
Overall rating
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Site24x7 solves our enterprise monitoring needs!

Reviewed on 2023/10/10

The overall visibility and logging capabilities are amazing! Couple that with powerful notification...

The overall visibility and logging capabilities are amazing! Couple that with powerful notifications and it is a winning product.

Pros

All of the features and reporting that are built in as well as the pricing is flexible so that you can customize the tool to fit your needs.

Cons

As of this writing, I have not found a 'con'.

Robin
Overall rating
  • Industry: Building Materials
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Nothing really to Complain about. It just works

Reviewed on 2023/07/06

Pros

Easy Integration. Up and Running in an instant. Whole thing was set up for the whole website and support servers in less than an hour.

Cons

The german translation could be a little bit better. it's not bad it's just a bit funny or unusual at some points.

Alternatives Considered

Nagios Core

Reasons for Choosing Site24x7

Grafana took to much time in maintenance.

Switched From

Grafana

Reasons for Switching to Site24x7

Price and easy setup
Ana
Overall rating
  • Industry: Consumer Electronics
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Site24x7 helps me keep track of my website's performance easily.

Reviewed on 2024/08/09

Pros

I love the user-friendly interface and the detailed performance reports.

Cons

I wish the pricing plans were more flexible and affordable for smaller businesses.