3PL Warehouse Manager Reviews

Tech Support is super!
Easy to see current inventory and run the report.

Almost impossible to do storage fee calculation

it has multiple options that can be used.

the software has bugs and often has errors.

3Pl Central is an easy-to-use product that just works. Simple and intuitive. Very powerful. all the features of a million-dollar product and much more affordable.

none.

It is easy to learn and easy to navigate and has most of the basic features that any store would need (Neither more nor less). good relation of groups to microgroups. It is very effective and useful to scan barcodes, I think the best is online access for our customers, the customization of packing lists makes the user experience is satisfactory and clear. and what makes this tool superior to the others is the ability to access everything remotely without intermediaries.

The billing module is really confusing. for my cocept this application is made for small organizational structures. has low performance (Slowness) with high data increases, I'm not very satisfied with customer service, it's fine but it can be better. The cost for small businesses can be high, the return on investment is not short term. (Of course it depends on how much you move)

Customer Support is outstanding. They listen to your ideas and feedback. You see your suggestions in future updates. If they have a feature you need and they don't have they have great API's so you can extended the software to met your needs.

The older version sometimes struggled with large customers. The new product doesn't have this issue.

Ease of use for small 3PL's and adequate functionality for the cost. The functionality meets basic ecommerce fulfilment and distribution needs.

The worst customer service experiences I have ever encountered. Customer service staff are woefully inadequately trained. Customer service responses are vague and it is obvious that the CS representatives first response is only to document a response within 3PL Central's reporting structure. Coordination with 3PL Central's development team is virtually impossible and the CS reps that attempt to provide updates on bugs or attempts at integration are stonewalled by the development team.

We had/still have a small number of orders and shipments but this has allowed us to remove so much wasted time and energy from our day. We were just so unorganized before. The ability to access everything remotely has been a big help.

This has fit our needs perfectly. I can tell by using it that it can handle much bigger operations than we have but it has been great for our application as well.

It is very easy to comprehend, very straight forward, best part of all is how responsive their customer service is.

I wish their were some more detailed reports, or abilities to do beyond what is given.

3PL Central is easy to navigate your way through

It is a bit difficult to set up items but once you have done it a couple of times, you can breeze right through it

3PL Central was able to connect to the major shopping carts that are out there fairly seamlessly, but was less likely to be able to handle a bigger ERP system.

Customer Service was the thing that I liked the least about 3PL Central. All communication with 3PL Central happened over email. There was absolutely not phone support, which made it very difficult to get problems fixed in a timely manner. If you are in an emergency situation there was little to nothing that you can do in order to speed up the service.

We are a distributor of nutritional supplements and handle shipping in-house. 3PL Warehouse Manager helps us keep track of inventory... Whether it's incoming or outgoing packages.

I would like there to be more customization for fields as well as a built-in customer database. Overall great system!

3PL Warehouse Manager by 3PL Central Is wonderful Software! You get your Moneys worth! It has made our business and inventory run so much smoother! We would recommend it to others. Extremely user friendly. Their support is incredible.

If you call for support , the hold times can be a long time.......25 minutes plus. It can be pricey.

We like the ease of set up, use, and that 3PL Central is cloud based. No servers or software updates to worry about. Our staff and our clients really enjoy the access and ease of use. My staff and I can look take care of orders and inventory questions immediately in real time. The auto notifications are great that can be set up to notify clients of activity. The system is pretty well designed and has been very reliable.

When asking for help or working through issue your request drops into a cue and you don't always get the same support tech. It would be nice to assign a primary staff member to an account. I understand the challenges of managing this but it would be a plus and could lead to improved productivity by the 3PL Help Desk Support staff. Overall I've been pleased with how most of the issues have gotten resolved (there haven't been that many). Thankfully!

3PL Warehouse Manager allows us to maintain accurate inventory counts. A bonus feature that we find really helpful is the ease of use and how it is able to track employee productivity.

There are really no cons to this software. It is really easy to use and rarely have any technical issues.

Very easy to use, really simple for new employees to get a hang off, one of the easiest software I have used in a while

The system is easy to setup and deploy quickly. Trainers were thorough and helpful along the way. Customers have 24 hour access to this cloud based system. Price is low compared to what you get. Integration with shopping carts and marketplaces is robust and saves a lot of entry time.

system runs slow at times but I have been told this is being worked on. They do not connect to every marketplace seamlessly. Shipping integration is a little clunky. We added on third party shipping system.

3PL Warehouse Manager have interesting Feature are most like Mobile barcode scanning capabilities enable you to ensure swift and accurate input all of the data

The say about this feature Turbocharge Your Processes: Small Parcel shipping functionality gives you the power to accurately scan, pack and verify shipments faster than ever before. I can't agree with them, Need Developer Improvement. Overall Good

Use this to track voucher shop for treatment facility. Does what we need without the frills. Easy to train people on.

I have not noticed any flaws in the program or bugs thus far. Functions flawlessly and is extremely reliable.

Easy to use
Nice and knowledgeable people
Located locally

Some features (such as item setup) requires not-straightforward operations.
Lacks some important capability such as audit trail for master file update.
Not optimized for huge warehouse operations.

They have a true cloud based WMS solution that we can access anywhere. The user interface is easy to navigate and understand. Support inquiries are handled quickly and professionally. System feels like 100% up-time. Regular updates and feature enhancements. All reports are customizable to fit our needs.

The look of the software could be refreshed, but they are already working on it from what I understand. That being said, their current look is much newer than other WMS solutions we experienced/reviewed/demoed.

Very well suited for 3PLs that manage many clients across many industries, need retail replenishment and EDI compliance, have basic kit assembly needs and ship primarily cases/pallets. Customer support is very responsive and accommodating. Integration for data exchange is very tight. Pricing is reasonable and there is no nickel & diming that is common among software companies. Web-based SaaS is great. Reporting is well rounded & customizable.

Needs some more development on individual unit pick/pack capabilities for high SKU count & high volume operations but otherwise very versatile for both B2C and B2B 3PLs.