Criteria Reviews

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168 Reviews

- Industry: Real Estate
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to do business with!
Reviewed on 2021/08/02
As the title clearly states - they are easy to do business with! They are communicative from the...
As the title clearly states - they are easy to do business with! They are communicative from the selling process to the ongoing management of our account. We have bi-annual check meetings with our account rep. When we experience challenges, we have quick turn-around times and do not struggle for long.
Pros
As we have moved to more remote work, I'm so glad that we implemented this software at the start of 2020. It took almost a year to review assessment providers, and almost all of them were missing something. Criteria had it all! On top of the great product, the service and the pricing have been phenomenal. We also are very excited when there are additional assessments added. Now that we are through the brunt of the pandemic, we will start leveraging the assessments for development needs on our team. We are targeted to grow by 12% YOY, and we promote on average 14% of our internal talent.
Cons
We had some bumps with building our own assessment, however, no other vendor could do this for us with minimal production costs. Even though we had bumps, it has been worth it to have our needs met. Everything about this product has not only met our expectations, however, has gone above and beyond!
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great for Assessing Technical and Logical Aptitude in a Virtual Workforce
Reviewed on 2024/10/08
Our overall experience with Criteria has been positive. The platform gives us a comprehensive...
Our overall experience with Criteria has been positive. The platform gives us a comprehensive overview of candidate capabilities, helping us identify those who will thrive in our remote, cybersecurity-focused environment. The tests are particularly helpful in gauging how much supervision a candidate may need, which is crucial for our virtual work structure.
Pros
Criteria allow us to assess key traits of our candidates, such as their technical capacity and logical reasoning, which is crucial for our cybersecurity and information technology roles. As a diverse, virtual company, the ability to evaluate English proficiency and computer literacy is essential, and Criteria offers us these insights efficiently.
Cons
At times, the logical tests can feel limited in scope, especially for roles that require more advanced problem-solving skills. We would appreciate more depth in the technical assessments to better evaluate higher-level expertise. Additionally, we have encountered occasional issues when candidates use different browsers, such as Microsoft Edge, which can lead to test compatibility problems.
Response from Criteria Corp
Thanks for your feedback, Bella. Cyber-security is such an important focus; it's really great to know we're helping you identify the right candidates for that environment.
- Industry: Construction
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Close the Door on Criteria
Reviewed on 2024/08/07
We have stopped using it altogether for our business. Would not recommend it.
We have stopped using it altogether for our business. Would not recommend it.
Pros
The promise of Criteria's value was great
Cons
The reality of the solution is that the content and the relevance of the test outcomes are inconsistent.
Response from Criteria Corp
Hi Aaron, thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. We wish you all the best in your hiring process moving forward.
- Industry: Construction
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Criteria Corp Review
Reviewed on 2024/08/08
Overall, Criteria has a been a great addition to our hiring process, and now to our team building....
Overall, Criteria has a been a great addition to our hiring process, and now to our team building. Our account manager is amazing and we are very happy with the service!
Pros
Criteria provides so many great insights on candidates, and it has features that let you work with your teams depending on strengths and weaknesses!
Cons
It's a great tool for HR, because it's HR's job to read the reports, but sometimes it can be a lot of information for managers to decipher, so it would be nice to have a more simplified version of results so that managers can read and understand better!
Response from Criteria Corp
Hi Daysi - thank you for this thoughtful feedback! It's great to hear that you're happy with the insights you're receiving on your candidates, and thank you for the feedback on the results for managers, we will keep this in mind for future updates.
Thank you for being a Criteria customer!
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love the functionality
Reviewed on 2024/10/08
Criteria integrates with our ATS system so that when a candidate completes an assessment it...
Criteria integrates with our ATS system so that when a candidate completes an assessment it automatically uploads for recruiters or hiring managers to view. It has been a great experience.
Pros
I like the breakdown of three separate sections of grading. It gives a solid breakdown of what areas the candidate exceeds or struggles with.
Cons
No issues at the moment. Criteria woks well with our systems and gives us the information we need to make hiring decisions.
Response from Criteria Corp
So great to hear it's going well for you, Paul! Thanks very much for your feedback.
- Industry: Renewables & Environment
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Cost effective testing solution
Reviewed on 2024/04/02
Good experience, easy to work with and a cost effective solution.
Good experience, easy to work with and a cost effective solution.
Pros
It's low cost, provide value, easy to integrate with recruitment workflows and can provide additional insights through reporting and into current workforce with additional addons
Cons
The documentation and science to support the tests and to help users interpret the results could be improved so all users feel they can trust them.
Candidates could be provided feedback from all tests not just a workplace insights report which would improve candidate experience.
Response from Criteria Corp
Thank you for sharing your feedback on our testing solution! We're thrilled to hear that you find our platform cost-effective, valuable, and seamlessly integrated into your recruitment workflows. Your comments on the additional insights provided through reporting and addons are greatly appreciated.
We take your suggestions regarding improving documentation, scientific support for tests, and enhancing candidate feedback to heart. Your input is invaluable as we strive to enhance user trust and provide a more comprehensive candidate experience.
Your satisfaction is our priority, and we're committed to continuously improving our platform to meet your needs. Thank you for choosing us as your testing partner!
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Assessment
Reviewed on 2024/08/07
Excellent tool when assessing candidates
Excellent tool when assessing candidates
Pros
The pros to this application is the great feedback we receive
Cons
The cons would be the fact that we need more testing to match specific roles
Response from Criteria Corp
Hi Stephanie, thanks for your review and feedback. We're thrilled that you're happy with the great feedback you receive.
Thanks for your note about the amount and type of testing for roles - here's an overview of all our assessments: https://criteria.helpdocs.io/article/ihqrrvdbqe-overview-of-all-criteria-assessments
Please let us know if you need assistance identifying which tests to match for specific roles; we are happy to help. Thank you!
- Industry: Insurance
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly recommend for recruiting needs!
Reviewed on 2024/10/08
The partnership with them is great. My account team reaches out to me frequently regarding new...
The partnership with them is great. My account team reaches out to me frequently regarding new product
Pros
It easily integrates with our ATS
I love the different test blocks for different roles
The scores have consistently predicted top candidates
Cons
Pricing is a little steep but I wouldn't say too far off other aptitude tests
Response from Criteria Corp
Thanks so much for your feedback Carissa! It's great to hear your ATS integration was easy and that you're enjoying the partnership with your Customer Success team - we think they're pretty great, too :-)
- Industry: Management Consulting
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great experience!
Reviewed on 2024/08/07
It's been great! We've been able to test the candidates abilities and this is definitely serving us...
It's been great! We've been able to test the candidates abilities and this is definitely serving us really well, I highly recommend this to the others!
Pros
The facility to share links and create custom test batteries!
Cons
The candidate cannot take the same assessment twice without having to go and change a setting, also, there should be more specific tests.
Response from Criteria Corp
Hi Lênyton - thank you so much for your feedback. We're thrilled that you're happy with our custom test batteries. We appreciate your feedback on the assessment experience. If you have any further feedback or questions, please reach out to our team directly and we'd be happy to help.
Thank you for being a Criteria customer!
- Industry: Internet
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Recruitment Superhero - Criteria
Reviewed on 2024/08/08
Criteria plays a vital role in our recruitment process and definitely rely on the assessment...
Criteria plays a vital role in our recruitment process and definitely rely on the assessment results. 90% of our job depends on criteria results. So basically Criteria helps us finding the right candidate that fits our organization and the position.
Pros
The accurate results that is playing a major role in our recruitment process. We get the opportunity to learn more about the candidates efficiency and skills.
Cons
None as of the moment to dislike in Criteria.
Response from Criteria Corp
Hi Jennifer! Thank you for this phenomenal feedback. We're thrilled that you find so much value in the results you're seeing from Criteria tools. Thank you for being a Criteria customer!
- Industry: Public Safety
- Company size: 201–500 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Another tool in the tool box
Reviewed on 2024/03/21
Customer service has been outstanding. Representatives are very responsive.
Customer service has been outstanding. Representatives are very responsive.
Pros
Online skills testing and one-way interviews help us to narrow down our applicant pool. This system is fairly easy to set-up and is user friendly.
Cons
We needed the ability to do some additional customizations that are not yet available.
Response from Criteria Corp
Hi Stephanie, thank you for your feedback. It is wonderful to hear that our skills testing and one-way interviews have helped streamline your applicant pool.
Your feedback on customization is noted, and we're continuously working to enhance our offerings. We're delighted that our customer service has positively impacted your experience.
We appreciate your insights and are committed to providing valuable solutions for your hiring needs.
Thank you for choosing Criteria!
- Industry: Automotive
- Company size: 201–500 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Simplicity of Use
Reviewed on 2024/09/13
Criteria is a helpful and easy to use tool that has given us insights into out talent pool.
Criteria is a helpful and easy to use tool that has given us insights into out talent pool.
Pros
I enjoy the simplicity of use. Managers and candidates alike have all found it easy to use.
Cons
Not being able to integrate it with our ATS.
Response from Criteria Corp
Hi Celestine, thank you for taking the time to share your positive experience with Criteria!
We're thrilled to hear that the simplicity of our platform is resonating with both your managers and candidates, making the hiring process smoother for your team.
Our team will be in touch soon regarding ATS integrations. Your feedback is invaluable to us. If there's anything we can do to assist you, please don't hesitate to reach out to your dedicated Customer Success Manager. Thank you!
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Helpful friend!
Reviewed on 2024/10/08
Love this tool! Great feature and easy to send to other Hiring managers, as well as an easy...
Love this tool! Great feature and easy to send to other Hiring managers, as well as an easy integration with Jazz HR!
Pros
I love being able to understand my candidates' strengths and potential areas of growth before I even interview them!
Cons
Setting up the assessment per job, it's a bit clunky.
Response from Criteria Corp
Thanks for your feedback Erin and for calling us your helpful friend! It's wonderful to hear you're finding the candidate insights so useful.
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very Pleased Customer
Reviewed on 2024/09/13
Our organization has been well taken care of with our implementation. It has been a great...
Our organization has been well taken care of with our implementation. It has been a great experience. Our rep, Jordan, feels like he is part of our team and provides excellent service.
Pros
The ease of use. You don't have to take a class to figure out the platform. It is well organized.
Cons
Our applicant tracking software isn't a partner with Criteria.
Response from Criteria Corp
Hi Scoot, thank you for sharing your positive experience with our platform. We're thrilled to hear that the ease of use and organization of our talent success platform has met your expectations and contributed to a seamless implementation process.
It's also great to hear that Jordan has become an extension of your team and is delivering the exceptional service we pride ourselves on. We're committed to ensuring that our clients feel fully supported, and it's gratifying to know we're hitting the mark.
Thank you for choosing Criteria!
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Quick Setup - I recommend!
Reviewed on 2024/10/08
Overall it is the best assessment tool I've used in recruiting.
Overall it is the best assessment tool I've used in recruiting.
Pros
It is highly user-friendly for the recruiting team and the end user!
Cons
The integration with Lever is relatively manual.
Response from Criteria Corp
Thanks for your feedback Luis! It's certainly an honor to be called "the best assessment tool" in a review. We're doing our happy dance reading it!
- Industry: Management Consulting
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
A Great Addition to Your Interview Process!
Reviewed on 2024/03/21
Great overall experience. It's been a very helpful tool in our interview and selection process.
Great overall experience. It's been a very helpful tool in our interview and selection process.
Pros
The customer service is very helpful, and that's really important when rolling out a new tool.
Cons
The UI could be improved and simplified.
Response from Criteria Corp
Hi Annie, thank you for your feedback! Your comments about our customer service are greatly appreciated, as we strive to provide exceptional support to all our users.
We take your feedback on the UI to heart and are continuously working to enhance and simplify the user experience. Your input helps us improve our platform to better meet your needs and expectations.
We're delighted that Criteria has been instrumental in streamlining your interview and selection process. Your satisfaction is our priority, and we're committed to providing you with the best tools and support for successful hiring outcomes. Thank you for choosing Criteria!
- Industry: Health, Wellness & Fitness
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great platform and Wonderful Customer Service
Reviewed on 2023/07/06
Pros
My company has used Criteria for just over 5 years. I love the various assessments we are able to choose from. I love that the assessments have explanations of their rank in terms of overall candidates. This gives us a better idea of how well the candidate may perform or not perform at work. The customer service with the company has been amazing. They are always willing to answer questions, reach out frequently to check on us, and if an issues arises, they are quick to work on a solution.
Cons
There has not been too much I do not like about Criteria.
Response from Criteria Corp
Hi Dawn, thank you so much for taking the time to provide feedback on your Criteria customer experience in 2023.
Thank you for using Criteria for over 5 years and sharing that you find our various assessments valuable in your hiring process. It's fantastic to hear that the explanations of the assessment rankings have provided you with a better understanding of candidate performance. We strive to provide insightful and actionable information to help you make informed hiring decisions.
We're especially grateful for your kind words about our customer service. At Criteria, we believe in going above and beyond to support our clients, and we're thrilled to know that our team has been responsive, helpful, and proactive in addressing your needs. Your satisfaction is our top priority, and we're committed to providing exceptional service every step of the way.
Thank you for your loyalty, business and collaboration.
- Criteria Team
- Industry: Hospitality
- Company size: 501–1,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simplicity of Use
Reviewed on 2024/10/08
I love that I can search for a job title and it recommends test banks to use, which saves us time....
I love that I can search for a job title and it recommends test banks to use, which saves us time. It is intuitive to use.
Pros
I love the price, I love the product, I love the information. It recommends test banks to use, which saves us time.
Cons
lack of integration. There is no specific information about all their possible integrations.
Response from Criteria Corp
Hi Ashish, thank you for your feedback. We're thrilled to hear that you love the product and that it saves you time.
Thank you for your feedback on integrations; the Criteria platform integrates with a wide variety of ATS and solution providers, which can be viewed here: https://www.criteriacorp.com/integrations-and-partners
Please do not hesitate to reach out to [email protected] for more information, or with any questions you may have about these integration options.
Thank you!
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User friendly and very helpful for hiring process
Reviewed on 2024/08/14
Pros
The way you are able to modify your test and interface of software in general.
Cons
I'll like to be able to pick the battery test not based on the preset ones. I'll be nice to have them on a list and for you to pick and make your own.
Response from Criteria Corp
Hi Guillermo, thank you for taking the time to share your feedback! We're thrilled you find the product to be user-friendly. Thank you for the feedback on the test battery selection, this is something we'll look into.
- Industry: Logistics & Supply Chain
- Company size: 501–1,000 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Definitely would recommend
Reviewed on 2024/10/08
This is good for our needs, it is another layer in our hiring process.
This is good for our needs, it is another layer in our hiring process.
Pros
Criteria is customizable and easy to use. It is another layer in our hiring process and allows us to see someone skill level before the offer.
Cons
The results are sometimes hard to understand.
Response from Criteria Corp
Thanks so much for your feedback Christine! It's great to know that we're adding an additional layer to your hiring process. Our team would be happy to assist with results interpretation if you need it and we have some useful resources for exactly this purpose - just reach out to your Customer Success Manager or our Support team :-)
- Industry: Legal Services
- Company size: 201–500 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Useful app
Reviewed on 2024/03/21
Pros
Ease of keeping track of applicants, simple interface.
Cons
I wish the video element had the resume already attached and available to look at during viewing.
Response from Criteria Corp
Hi Pearl, thank you for taking the time to share your feedback on Criteria. We really appreciate your response, and we're delighted that you find the simplicity of the interface useful. Thank you for the feedback on the video element; we are constantly making improvements and we will keep this note in mind moving forward.
Thank you for choosing Criteria! If there is anything you need from our team, please do not hesitate to reach out.
- Industry: Insurance
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly Recommend Criteria
Reviewed on 2023/06/20
Helps us tailor an interview around each candidates responses.
Helps us tailor an interview around each candidates responses.
Pros
I like the ease of deployment. Enter first & last names and email and off the assessment goes.
Cons
No suggested changes, I would keep it just the way it is.
- Industry: Construction
- Company size: 201–500 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Multidimensional App
Reviewed on 2023/01/30
Its quite easy for its usage as to its friendly nature of usage , the detailed scheduling of...
Its quite easy for its usage as to its friendly nature of usage , the detailed scheduling of recruitment reports and which is a very useful in integrating organizational roadmaps.
Pros
The objectives of making better talent decisions in organizational deliverables and their pre-employment assessment in candidates which are very helpful in administration platform. This app has a popular opinions in various needs of degrees and demonstrated quality
Cons
it gets some trouble in listing data which may miss sometimes of scheduling that leads to misappropriation in work of recruitment

- Industry: Utilities
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Product
Reviewed on 2022/11/14
Criteria has allowed us a great tool to qualify candidates to progress through or be removed from...
Criteria has allowed us a great tool to qualify candidates to progress through or be removed from our hiring process.
Pros
Consistent and easy to use. Provides us a good method to reduce the amount of candidates in a fair way. The ability to select different tests for different jobs. And, the ability to create our own tests to use for promotional purposes.
Cons
There are so many features. Sometimes you have to drill down a few menus to get to some of the details.
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic Tool for Assessemnts
Reviewed on 2020/10/07
Pros
The assessments currently offered by Hireselect are fantastic. We have found the Employee Personality Profile and Aptitude assessments particularly useful in providing critical insights into our candidate's work style, ability to problem solve, learn new information, and their current skill level. The tool is very easy to use and customize to your needs. We often use the suggested interview questions that come as a result of a candidate's employee personality profile to help our new managers ask behavioral based questions.
The customer service is always prompt and thorough, and implementation was easy.
We also have taken advantage of the customized test maker feature to survey our new hires at various milestones in their on-boarding. Having the assessment scores and survey responses housed in one tool has saved us time and effort.
Cons
The only short-coming is the possibilities with the self-service reporting/data. More options to customize your reporting would be great. However, this is not something that is hindering enough to deter us from continuing to use hireselect.