Zoho Connect Reviews

Overall rating
Filter by
Company size
Time used
73 Reviews

- Industry: Banking
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Zoho connect helps with communication and productivity
Reviewed on 2021/09/03
Pros
Zoho Connect concept provides comprehensive coverage throughout the whole journey. For me, I can speak well with a specific group, maintain focus, and then follow-ups with relative ease. It's straightforward to use. It draws everybody together totally fulfills the requirement.
Cons
There are several subcategories that I am presently researching and want to continue to do so. Other Connection applications may be more appropriate for my final goals in some cases. I am an equal opportunity opportunist when trying out new and different methods of doing things. I'd pull in the additional subcategories and have specific items display for particular people and situations.
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Exactly what small teams need
Reviewed on 2019/05/07
I absolutely love the "manuals" feature where you are able to create standard operating procedures...
I absolutely love the "manuals" feature where you are able to create standard operating procedures with ease and share them with specific colleagues and groups. I also love the video conferencing feature that also allows scheduling.
The learning curve is very steep and it's easy to implement in teams.
Pros
The software is incredibly easy to use, it's very intuitive and it has enough features to make it worthwhile using. What's also great is the integration with other tools like Zoho CRM and Zoho Projects for scraping tasks or Google Calendar for syncing events.
It's very simplistic in nature and that's what makes it great. Need a full-fledged project management software? Go use Zoho Projects. Need instant communication? Use Zoho Cliq.
Still Zoho Connect serves us as a central hub to manage the different applications and have a neat and easy to understand interface for the most important tasks.
Cons
There are some quirks I'm not happy with like that you aren't able to edit the forum posts of other members, only your own. Also the mobile app doesn't allow the creation of new forum posts.
Reasons for Switching to Zoho Connect
Honestly there is no real comparing between Zoho Connect and other tools we looked at because Zoho Connect is very unique in it's approach. It combines tasks with manuals, forums, chat, conferencing and more. Still it's incredibly simple to use unlike other tools like Bitrix24.- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Quite OK but not good enough
Reviewed on 2023/04/27
We tried to run company policies, employee handbook, technical documentation, operational planning...
We tried to run company policies, employee handbook, technical documentation, operational planning and other things here. But even the content of an employee handbook is testing the limits of Connect.
Pros
Task Management and Sharing features work quite smoothly and fast. I see improvement for checklist functionality within tasks (give more options of appliances like in Autopilot). Sharing feature is almost perfect.
Cons
The rigid layout and structure. Manual topics are cut off in the tiny menu bar even for short chapter titles. Nothing here is dynamic or can be configured. Text formats are unchangeable (according to feedback by support on a ticket). Huge headers, tiny paragraphs. Linking, structuring and looking up information within feeds and manuals is not working well. Tagging is almost useless as it is a personal setting only, it should help to flag information for others. I'd like to see options like auto-linking terms (TiddlyWiki) or creating index/sitemaps. Connect is too limited to cover the needs of information even for our small company (<50). But currently it's the only co-lab "web-content/HTML" based tool in the suite. That's why we have to resort to classical word processing format in workdrive, which is even less helpful for interlinked information.
- Industry: Government Administration
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great communication tool to compete tasks
Reviewed on 2019/09/30
The overall experience I have had has been a positive one, where I can jot different things down to...
The overall experience I have had has been a positive one, where I can jot different things down to each team member and see what I am assigned to as well.
Pros
I like that I can add certain individuals to a task I need to complete to get their input or have them complete a piece I need to complete my project.
Cons
I don't like that there can be a bunch of different chats open or in the list all at once. They need to have a task expiration or something. Maybe I don't see where this can be added. User rights maybe.
- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Airtime Free Limitless Connection
Reviewed on 2024/05/04
Pros
Social media channels integrations.
Agile file transfer and clips sharing.
Rich-text editing and sharing.
BIM persistent chats bots.
Cloud docs and data security.
Cons
I'm a delight and contented software user, nothing to complain.

- Industry: Renewables & Environment
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Looking for a companion platform to go with your exiting company chat service? Zoho Connect is...
Reviewed on 2022/10/13
Connect gave us a great platform to utilize with external team members where we could control the...
Connect gave us a great platform to utilize with external team members where we could control the conversation and content shared easily
Pros
Live chat, content sharing, and the chat restrictions were all great features to use with our external partners
Cons
Adding new members to particular groups was often a challenge. We'd add them as new users in they system, but had issues with their ability to access the chat once they attempted their first login
Alternatives Considered
SlackReasons for Choosing Zoho Connect
We were already using other Zoho softwareSwitched From
GroupMeReasons for Switching to Zoho Connect
Already using Zoho's platform
- Industry: Design
- Company size: 2–10 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Powerful team-collaboration tool with stunning extras and a generous free plan
Reviewed on 2019/04/29
Powerful but overwhelming. Several features and tools would make a compelling sidegrade for my team...
Powerful but overwhelming. Several features and tools would make a compelling sidegrade for my team but I'm not sure the learning curve is worth it. Others may have different experiences and requirements.
Pros
My teams have moved from Yammer to Slack to Flock, with some experimentations with Asana, Trello, Dropbox Paper and probably a half-dozen other ancillary project management/collaboration apps.
They all have their strengths. (Yammer was by far the app my varied team took to the quickest, but Flock is popular, too.)
The free plan which pretty much has everything a small team/business could need, supports up to 25 users. Cool.
Zoho Connect is more than a project management or team collaboration tool, it's an online file cabinet, library, calendar, call tool, integrated chat, docs, presentation tool, manuals, and tons more, with extensive integration with all of Zoho's other apps and tools. Is there a deeper ecosystem? But, see below:
Cons
All that power has a cost in terms of UX. It's exhausting figuring out where everything is and how to use all of the tools together. The devs have built a fairly easy to use collaboration space but it can be overwhelming and easy to overlook some integrations. I had to squint to see Cliq, the chat app, and Channels, way down on the bottom right. (Still don't know what distinguishes Channels from Groups...)
If you need to get up and running fast with a temporary team there are better options, such as all the ones I mentioned. If your company is looking for an all-in-one powerful tool, Zoho Connect is in the top 3 you need to look at.
Only 100 GB file storage for an enterprise plan is pretty stingy!

- Industry: Farming
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Team Interaction Tool
Reviewed on 2022/07/16
Pros
I got this tool when I subscribe to the Zoho one subscription. This tool made me easily interact with my teams and share documents and follow them closely. This tool increases my employee's productivity in hard times(pandemics). It connects all of us easily.
Cons
The price for only this tool little higher as compared to others. Need slight changes for business needs as well.

- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Its good but not great like all zoho software
Reviewed on 2021/05/28
We used it for business communication but went back to Slack in the end. It just works better
We used it for business communication but went back to Slack in the end. It just works better
Pros
As part of the Zoho one suite, it is very affordable.
Cons
Zoho are the ultimate jack of all master of none when it comes to software solutions. Connect just didn't work well and I had to go to other more popular options

- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zoho connect is a perfect tool that has made connectivity much easier and faster
Reviewed on 2018/08/02
Pros
Zoho Connect is one of the best way through which people can collaborate with their colleagues. It's additional fascinating features that made it famous includes like, comment, share ideas, discussions etc. It is awesome help desk that works fantastically and really easy to use with no Hindrance. People can quickly submit their I.T based issues with the help of Zoho Connect to the I.T department instead of sending hundreds of emails. So in this way it saves time of the users.
Cons
I haven't find any flaws in this software. It is really fantastic. The only limitation is that sometimes people have to face difficulties during it's set up and it lacks ability of documentation.
- Industry: Architecture & Planning
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
All in one application
Reviewed on 2021/12/21
My overall experience is very positive . Its cheap, effective and easy to handel. No need to train...
My overall experience is very positive . Its cheap, effective and easy to handel. No need to train your new employee . They can easily adopt it.
Pros
This application support multi-Platform. It means it work like a bride and connect our all app in one. It provide you a feature to set priority base on user need. It has feature to provide customization according to users and the advance search feature is very effective and you can easily fine all your file in according to file formate, name etc
Cons
Previously I have got many error issue during integration of our cloud and zoho connect but it was solved later. Apart from that nothing else.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazingly usable project management, business management tool, and repository
Reviewed on 2018/09/26
We move the active phases of our projects into this app for management using kanban. We also use it...
We move the active phases of our projects into this app for management using kanban. We also use it to assign tasks to individuals, keep a company calendar, store commonly used files there, have a company manual, and it logs our chat on Zoho Cliq. It is currently the central hub of everything we do.
Pros
This is the most underrated product that Zoho provides. They also don't do a great job at explaining what it does, so I will.
Connect offers teams, a hub in which to run a business. This includes calendars, events, tasks, kanban boards, chat, files repository, manuals/documents, and a link for Zoho Creator apps to sit in. Any combination of permissions both matrix and hierarchical are possible with no limitation. You can limit access on a group or individual basis to anything you decide.
If you take the time, and learn to set this up the exact way you need, it will combine the power of Dropbox, Trello, Google Calendar, Slack and Evernote, all in one place. Furthermore, if you need something specific, then you can quickly create it in Zoho Creator and it will sit under a tab in Connect.
Cons
Nothing. I think it's fantastic. They could make it better by integration it into the other Zoho apps more, like Teamdrive.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Amazing Collaboration Tool for Teams
Reviewed on 2019/04/16
We moved to Zoho Connect form another platform specifically for the ability to assign and track...
We moved to Zoho Connect form another platform specifically for the ability to assign and track tasks within the organization and it has been amazing.
Pros
I love the ability to create and assign tasks to different team members. I have integrated a zap to track my social media shares as well in the calendar view and it works amazing. The ability to interact in real time with team members is a great option as well, if someone mentions you inside of the platform you get a notification that is easy to respond too.
Cons
The learning curve was a bit steeper than expected and I found myself having to train every member of our team.
- Industry: Logistics & Supply Chain
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good!
Reviewed on 2022/09/09
Pros
It makes our communication with my friends incredibly easy. We like its simple interface. fun to use.
Cons
Interface speed is a bit slow. Sometimes the app crashes. customer service is not helpful.
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The perfect Intranet for a company
Reviewed on 2020/08/27
The tool has been adopted very easily by our employees and its ability to integrate with the other...
The tool has been adopted very easily by our employees and its ability to integrate with the other business tools is a strong asset.
Pros
The key success factors for an Intranet is to provide users with:
- Business value & efficiency
- User friendliness & ease of access
- Interactivity & possibility for a user to be an actor (not only passive).
Zoho Connect has it all!
Cons
The design is clearly business oriented and puts efficiency before fancy design.

- Industry: Marketing & Advertising
- Company size: 1,001–5,000 Employees
- Used for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Connect yourself with work
Reviewed on 2019/08/26
The experience is no doubt great. I would also encourage its technical team which is providing...
The experience is no doubt great. I would also encourage its technical team which is providing fantastic and responsive services.
Pros
This is an application that is serving my organization from numerous years with an intuitive method for group cooperation and work the board in a stunning manner with no damage. I really love this great product.
Cons
In the start it was a bit complicated prodcut but now it has brought excellent features and functions for the ease of use. I have no cons for Zoho Connect.

- Industry: Government Administration
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Connect with whoever you want with this incredible tool
Reviewed on 2019/03/15
With the use of this platform we can have information from our target audience to solve technical...
With the use of this platform we can have information from our target audience to solve technical problems of data collection, this facilitates the systematization of information and processing, which allows us to fulfill users in time
Pros
This is a platform that has a lot to offer, you can do collaborative work, you can archive the most important contents of your projects in folders and have them available when you need them, it allows you to create channels in which you can discuss important aspects with your team. make decisions in real time, you can also create forums and interact with the communities of your interest and receive first hand your comments and concerns
Cons
Even though it is a tool that allows us to get closer to our target audience, the premium package is expensive
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Very Good Helpdesk
Reviewed on 2018/05/07
Pros
Very simple to use and has made it very easy for all of our branches to be able to get their issues submitted to our IT department quickly. Makes it more manageable rather than getting hundreds of emails with IT issues.
Cons
Can't really think of any cons for this software. It works the way it should and is simple enough to use.

- Industry: Events Services
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zoho for Complete Connection
Reviewed on 2019/09/11
This is another, more recent addition to my group of People and Idea connectors. It keeps things...
This is another, more recent addition to my group of People and Idea connectors. It keeps things together and virtually at ease. Zoho Connect does just that.
Pros
This Zoho Connect idea offers coverage through an entire experience. For me I can effectively communicate to a fixed group, stay on point and then follow up rather easily.
Cons
There are many subcategories which I am still exploring and plan on doing so. Sometimes other Connection apps work better for my ultimate means. I am an equal opportunist in trying out any and many ways to do things. I'd reel in the extra categories and make things appear for specific.

- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Fit for Big Organizations, I Wish It Connected With More Stuff
Reviewed on 2019/07/29
Pros
-Really smooth interface, great mobile app, great place for the team to collaborate.
Cons
-Kind of hard to figure out whether to use Zoho Cliq or Zoho Connect, doesn't make as much sense if you have less than ~30 employees.

- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Great I use it in my work a lot
Reviewed on 2018/03/19
Pros
I use zoho's mail, in order to have my work mail appart from my personal mail and it works great. It also let's connect the work mail to my personal mail so I know if there is something imporant when i'm off work.

- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Horrible Support, not reliable or responsive, application has issues, very buggy
Reviewed on 2017/11/07
none
none
Pros
Has potential, great user interface. It truly has a lot of would be great features, looks great but it falls short due to poor technical support and software issues. Too expense for having all these issues.
Cons
Very buggy and their custom app is not reliable. Wouldn't put any important information that your business relies on in this app, you can lose your info. very easily. There is no sense of urgency on the part of support and they are not very effective either. Not really business friendly. This app is not ready for the business community.

- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Zoho Connect Review
Reviewed on 2019/05/24
Pros
Whether working with a small or large team, this software includes all features you could possibly need for team collaboration.
Cons
What I like least is the pricing structure.
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Makes working from home manageable
Reviewed on 2021/06/10
Pros
I like that I can use it both on my laptop and on my phone . The chat function is really fun to use and the app supports sending files . The video quality is usually great .
Cons
Unlike other Zoho products, I find Connect's interface confusing and am not the only one in the company having issues navigating it . The connection also becomes unstable easily if group meetings become too large.
- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It's like THE most used app in our company.
Reviewed on 2019/04/23
Pros
Our entire office runs on this. Chat, tasks, groups, events, files. What more can one ask for?
Cons
Nothing really. The only thing I event wanted here is the ability to set past dates as due dates for the tasks, like in Trello.