Sisense Reviews
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384 Reviews
- Industry: Chemicals
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Business Intelligence and Analytics Software
Reviewed on 2023/03/09
I appreciate the ability to consolidate data from multiple sources and gain valuable insights into...
I appreciate the ability to consolidate data from multiple sources and gain valuable insights into their business operations. Sisense's customer support is also highly rated, which can be important for businesses that need quick assistance when encountering issues. While some users have noted potential drawbacks such as cost and a steep learning curve, Sisense appears to be a powerful and valuable tool for businesses of all sizes looking to leverage data for better decision-making.
Pros
Sisense is an easy-to-use business intelligence and analytics software with a drag-and-drop interface, allowing users to create custom visualizations and reports without technical expertise. The software can handle large volumes of data from different sources, offering valuable insights for informed decision-making. Sisense also provides advanced analytics capabilities such as predictive analytics and machine learning to uncover hidden patterns in the data. Additionally, the software is scalable and backed by excellent customer support, making it suitable for businesses of all sizees.
Cons
Some potential drawbacks of Sisense, as noted by users, include its cost, a steep learning curve for advanced features, limited visualization options compared to other tools, and occasional technical issues. While Sisense's drag-and-drop interface is generally easy to use, some users have found that more advanced customization options can be challenging to master. However, Sisense does offer excellent customer support to help address any issues that may arise, and its powerful analytics capabilities and scalability make it a valuable tool for businesses of all sizes.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
User-friendly software that I would recommend to others!
Reviewed on 2019/09/18
Easy to use and the team will help you for setting up with anything.
Easy to use and the team will help you for setting up with anything.
Pros
User-friendly! It can integrate with most of the software that my company is using.
Cons
It is not broadly integrated with certain software. No hotline for customer support for urgent issues.
Reasons for Switching to Sisense
The interface, good presentation from the Sales team and they can fulfill my needs.- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Sisense is very flexible, but not for the faint of heart
Reviewed on 2019/03/16
We deployed Sisense embedded in our own suite of healthcare software products and have been overall...
We deployed Sisense embedded in our own suite of healthcare software products and have been overall fairly pleased with the results. We can achieve almost anything we set out to do with some combination of plugins and existing functionality, and some additional paid work through their professional services team. Unfortunately, I have not been impressed with the support we've received. We had a lot of critical issues during implementation and it was difficult to engage Sisense to actually help troubleshoot the problems. The support has improved over the past year but their stellar support was a prime selling point during the sales process and I can't say that they have delivered on that. Overall, there's a lot of opportunity when deploying Sisense, but be prepared to step up and solve your own problems.
Pros
We really liked the fact that sisense is a "full-stack" BI tool so we could keep a separate reporting data store without having to pay extra fees for SQL licensing. We have a LOT of data since we work in healthcare, and paying SQL licensing fees to store an extra set of data would essentially double our reporting costs. There are many plugins available that you can use in combination to build a very flexible system.
Cons
One of the issues we ran into was becoming dependent on plugins and non-standard setup procedure to support our unique needs. As our system grew, it was difficult to find reliable support people to work with us on the Sisense side. The support team did not have the technical expertise I would expect for such a complicated product, so we ended up learning a lot on our own and solving our own problems.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Constant data analysis with Sisense
Reviewed on 2023/01/27
Sisense is a data collection and visualization tool that allows our company to understand a broader...
Sisense is a data collection and visualization tool that allows our company to understand a broader picture of everything that is happening, through its system of tools Sisense manages to regroup data from all our extensions and allows us to centralize them in one place, giving us a different view to change the perspective and focus of the company, managing to focus on the issues that can really make us more productive.
Pros
The amount of data that can be uploaded to Sisense is incredibly large and at an amazing speed, speeding up processes and allowing our employees to get results and reports much faster than before using the tool. The architecture of the tool is very well crafted and has the API Rest option to gain access from outside without much trouble. Depending on its chip methodology the tool is usually faster than its competitors. The Sisense data collection and analysis system is one of the best tools you will find in the market, with a great adaptability to all processes and quite detailed management reports. Its cost is too high the truth, although its functionality is very good, we do not recommend it to small companies, its customer service department is always active and with quick and clear solutions.
Cons
Some instability can be noticed in some data cubes when they are a bit overloaded which visually does not look the best. Some problems also occur in the tool's accessories that are often used. Despite being a quite usable tool we still find that the costs are a bit high compared to the competition, we believe that the subscription plans should be reevaluated.
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Implementation Was Great, And Support Continues To Be Great. We Enjoy Pushing The Limits
Reviewed on 2017/12/13
Real-time Internal visibility to operations for account and executive management, also providing...
Real-time Internal visibility to operations for account and executive management, also providing similar visibility directly to clients through OEM license of Sisense. We've become dependent on the operational analytics from Sisense for both assessing the success of recent feature updates and prioritizing new features.
Pros
Great experience. We use Sisense both internally and resell (OEM) to our clients. Sisense implementation team did a great job helping us to complete our first use cases, which was a great source of hands-on education. We've been running with Sisense for more than a year and have seen useful new features, design updates, and bug fixes. Their support people are efficient, professional, knowledgable, and just nice people. There have been challenges as we push the limits of functionality, but support from both the sisense community and the Sisense support people has allowed us to push through those challenges. Sisense has a incredibly useful and valuable product today, and I look forward to seeing the product roadmap come to reality.
The speed at which we constructed our original solution, and several solutions since, is outstanding. That speaks to the production functionality and performance, and the people at Sisense that have helped us along the way.
Cons
The product does not have the ability to view it's own operational metrics on a dashboard. We pointed this out during our implementation more than a year ago, and this is still lacking in the product. We've built our own functionality around this since, but it should have come out-of-the-box. The mobile experience also isn't nearly as rich as we'd like. They've grown quite a bit there in the last year, but still needs more capabilities.
- Industry: Internet
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Able to get BI up and Running from Multiple Sources relatively easily
Reviewed on 2017/10/31
Value for money solution
Value for money solution
Pros
Able to get a demo up very quickly - basically a full functioning demo product.
Sisense is used in our organisation to perform the following tasks:
- Bring together data from multiple data sources (mysql databases, google spreadsheets, google analytics, web analytics tools)
- Dashboarding - various sales/metric dashboards are displayed around the office on large plasma screens. Individual users also have access to the dashboards.
- Adhoc reporting - we also use Sisense to perform adhoc reporting and do data extractions across different sources
The product has a long way to establish a single source of truth for our sales data, but to also allow for the quick and timely extraction and presentation of data in dashboards which was previously done in a very laborious way.
Once you bring in your data from multiple sources you can use custom SQL language to bring all data sources together. This is a great way of doing things
Drag and drop dashboarding
Sisense support was also excellent and they were able to provide us with a cloud solution as a one stop shop.
Very solid solution for the price.
Slick interface.
Cons
Drag and drop dashboards also mean there is less customization of dashboards. Not as flexible as Tableau.
If you get your data model wrong the product can hang - you need to self-verify your work. Which you should.
Not sure how it performs with truly big data sets.
- Industry: Oil & Energy
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The power of custom software available to those of us without an engineer on staff.
Reviewed on 2018/01/05
We collect data from many disparate systems and struggle to draw conclusions from cross source...
We collect data from many disparate systems and struggle to draw conclusions from cross source analysis. Sisense creates a place to connect those data sources in perpetuity without building custom software.
It allows us to serve up massive quantities of data to non-technical business users and give them the opportunity to explore the data in ways we hadn't initially anticipated without having to ask for a report to be built with those exact specifications.
Pros
Power, flexibility, and ease of use.
Power: The speed at which Sisense can render complex connections and slice data dozens of different ways is truly incredible.
Flexibility: Even with junky data and funky structure in our data sources, we can produce powerfully useful dashboards for our business users through custom calculations at multiple points in the building process.
Ease of Use: Nearly every step to build and use the software is intuitive and simple. In many softwares you pay for flexibility with a confused nest of features that don't apply to you. Sisense has 90% of what you need right where you'd expect it and a whole host of additional features hidden away (but not impossible to find) to keep the user interface clean and intuitive.
Cons
This is highly sophisticated stuff, so its not surprise that there are still features being built. Most of those relate to the interactions between the Elasticube and the Dashboards. Certain things changed in the Elasticube require equivalent changes to the Dashboards (name changes, mostly). I expect the new web version of the Elasticube to fix much of this.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
High performance and great usability
Reviewed on 2019/02/18
Our company developed an OEM and white-labeled version of Sisense, providing advanced analytics...
Our company developed an OEM and white-labeled version of Sisense, providing advanced analytics mostly for retail companies in Brazil. Our clients are very satisfied with our solution, and we are growing fast supported by Sisense.
Pros
High performance with huge amounts of data and multiple tables, scalability for thousands of users, very simple to create and publish advanced data models and dashboards, no need to pre-aggregate data, no need to use additional ETL tools or to create an external and expensive data warehouse. Support is fantastic, if required they would literally access your server and take control of mouse and keyboard to help you solve any problem or to create any thing.
Cons
There is always room to improve and Sisense use to release new versions and functionalities every quarter or so, but I can say I am pretty satisfied and impressed so far.
- Industry: Transportation/Trucking/Railroad
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Sisense is a great tool that has advanced our BI capabilities significantly
Reviewed on 2018/08/30
The front end is easy to work with and can produce impressive looking metrics within a very short...
The front end is easy to work with and can produce impressive looking metrics within a very short space of time. Users love the way the platform looks and find the agility in terms of filtering provides insights which they wouldn't have looking at figures stored and presented in their traditional ways (in spreadsheets). Pulse alerts mean that some users only look at the data when it's needed - which is helpful for those employees in the business who aren't going to be spending time analysing the data themselves. The Elasticube manager (~back end) is pretty easy to work with once you get used to it and you understand the required behaviours when making changes. The possibility to write SQL statements in the Elasticube manager is a huge enabler and this functionality makes it much easier to produce the data we require - in comparison to some other BI tools which sometimes have more ~"specialised" language or custom expressions / formulas that are difficult / not so intuitive to work with. There is always room for improvement and there are features that you would expect to be available that are not. I suppose though one of the good things about Sisense is that there is an active community around the tool - where plug-ins, work-arounds and feature requests are logged and discussed.
Pros
User experience. People are always impressed when new dashboards are made available due to the excellent look and feel.
Cons
When working in the Elasticube manager there is no way to download the data, you always have to go into Sisense and create a dashboard and widget for the data you want to examine. This makes it more time consuming than it should be to test and validate the data in the Elasticube manager.
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great platform with even greater customer service
Reviewed on 2018/02/08
As a company, we have been able to refine our data analytics and business intelligence offerings...
As a company, we have been able to refine our data analytics and business intelligence offerings vastly through our experiences with Sisense. This is an affordable option and great for empowering end users to make decisions using their data across platforms and sources.
Pros
The Sisense customer service team is great. You will typically get a response within 24 hours and they are always willing to stay on the call until your issues are resolved. You also tend to get connected to the same support team members, so they already have context about your account, and where you might be having issues. The platform itself is fairly easy to learn and our onboarding process took about 1 month. So far, our clients have been very satisfied with Sisense, not only for its dashboarding capabilities but other features including Pulse notifications. From an agency perspective, you have the ability to easily brand dashboards with client colors, and out of the box widgets are fairly easily to style. Dashboards are clean and modern, and the support team is committed to helping you make the data as actionable as possible for end users.
Cons
Currently, it can be timely to pull data in from social platforms. While completely possible, there is a learning curve if you have not previous connected to these platforms via an API connection. I would also love to see more text editor options, including selecting a specific font size, or choosing from a wider range of fonts and styles.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Sisense for small scale & mid scale data analytics
Reviewed on 2022/11/30
The overall experience using Sisense is average, there are certain shortcomings related to...
The overall experience using Sisense is average, there are certain shortcomings related to performance.
Pros
The ease by which data reports & dashboards can be created. Availability of fast customer support & community.Reports can be scheduled to be downloaded using report manager. Custom tables can be created to create a desired view in the data model.Reports can be integrated with Printex to create PDF versions of the report using Jasper & YML.Can be installed offline as well.There is a wide variety of inbuilt aggreated & mathematical functions.
Cons
There can be memory issues while parallel loading of data into data models. Doesn't have certain features such as parameters.In the report function you cannot use string for comparison, in that case the calculation needs to be done in the data model itself.
Alternatives Considered
Tableau- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Sisense has been a key component of our marketing product offering for 3 years. Our clients...
Reviewed on 2018/02/22
Pros
The front end of Sisense is what I like the most about this Software. Whether you are designing a Dashboard or using it you can expect and smooth and intuitive experience.
From a designer standpoint: the basic charts and features of data visualization are available in the standard tool. Once you are familiar with them, you find the need to take it to the next level. Next thing you know you find yourself leveraging Sisense online resources, adding new widgets, and updating javascript very easily to make your dashboard look the way you want.
From a user standpoint, looking at data, drilling and exporting is simple to figure out even without training.
Cons
I have experienced a few limitations with Sisense. When you export a dashboard into an image it doesn't look too good. I find myself taking screenshots instead which can sometimes become time consuming.
I've also been a little frustrated with not being to sort data as wanted in ascending, descending or alphabetical order.
I experienced a situation where I identified a design flaw for a supported widget and we were asked to financially support the development to fix the flaw. Which we didn't.
We still really appreciate the tool and its many benefits overall.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best full stack BI solution on the market
Reviewed on 2018/02/21
100's of thousands in cost savings from automation and resource redundancies.
100's of thousands in cost savings from automation and resource redundancies.
Pros
Quick to deploy, easy to use, and you can manage both the front end and the back end from a web portal. No more vpn into a server somewhere! We throw millions of rows of data at Sisense and it still keeps working like a champ! Having tried Domo, Tableau and others in the past Sisense was the first real full stack solution that got us out of our data issues and into a centralized source of truth with reporting. We have effectively saved 100's of thousands of dollars each year in automation and efficiencies alone!
Cons
Would love to see more widgets and customization options in the future. Some of the administrative features could be more robust as well.
- Industry: Design
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The flexibility of custom software
Reviewed on 2018/08/02
Pros
Their assistance individuals are effective, expert, knowledgable, and simply great individuals. There have actually been obstacles as we press the limitations of performance, however assistance from both the sisense assistance and the sisense neighborhood individuals has actually enabled us to press through those obstacles. Sisense has a important and exceptionally helpful item today, and I eagerly anticipate seeing the item roadmap concerned truth.
Cons
The mobile experience isn't really almost as abundant as I 'd like. I don`t like the limitations in the elasticube environment to apply DAX functions.
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Sisense is a useful tool that will be better once it gains more functionality
Reviewed on 2018/01/24
Pros
It is easy to pull in data and get a dashboard created quickly. It is also easy to use the elasticube manager to quickly manipulate data with the GUI and basic SQL.
Cons
The connectors are limited as are the functionality of the dashboards. If Sisense had native connectors to more data sources it would be able to gain many more users. It is most effective if you already have a database built out and the resources to develop the data connections that you need. The dashboards also have some very basic limitations, like being able to change the orientation/order/size of labels on graphs. Also there is no way to have a widget cover more than one row, which greatly limits the possibilities for layouts.
- Industry: Gambling & Casinos
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
BI tool review
Reviewed on 2019/07/15
Very positive, it responds to our basic BI requirements. Customer support is very helpful and...
Very positive, it responds to our basic BI requirements. Customer support is very helpful and responsive
Pros
Ease of use, flexibility, open framework (you get a basic offer which you can customize as you go), backend technology is very powerful.
Cons
Very basic UI and out of the box visualization features, Elasticube is an outdated tool, no support for languages other than an old SQL version with limited functions supported.
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
SiSense allowed me to have the flexibility to have an internal and external portal easily
Reviewed on 2018/05/08
I am able to scale easily
I am able to scale easily
Pros
The software enabled us to have the ability to be flexible enough to meet the needs of my external and internal customers. The amount of data that can be available to the end user, the ability to drill down and be notified of changes is incredible. The beauty of this functionality is the end user has visual dashboards to run "queries" and then download all the data from the results easily.
Additionally, we needed the security it provides to keep data from being "mixed" between customers. The structure of the system allows for global changes and the ability to modify customers dashboards in a singular location.
Cons
It is not a data warehouse. While there is an incredible amount of data available it is not a data warehouse and you cannot do ad-hoc queries on data residing in the application.
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SiSense is nice, a data visualization and analytics tools that is more user friendly than...
Reviewed on 2018/04/26
SiSense makes my job much easier by making big data analytics quite easy. It's not cheap, though,...
SiSense makes my job much easier by making big data analytics quite easy. It's not cheap, though, and the software's visualization capabilities are sub-par, which makes it so that I have to use other data visualization tools to accomplish the end goal.
Pros
I think perhaps the most useful advantage of SiSense is the ease of use SiSense has. SiSense has a user-friendliness like Microsoft Access, which makes it easy for me to replace other data visualization tools. The elastic nature of SiSense makes for running automated models quite nice.
Cons
SiSense is user-friendly if you're used to Microsoft-type products. If you come from a different background, it will take a good deal of time to figure out SiSense. Additionally, the visualizations are not best in class at all and the ability to share analysis is not great.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Growing
Reviewed on 2019/08/07
Being an EMR, we use Sisense to allow our users to view and understand their datas in embedded...
Being an EMR, we use Sisense to allow our users to view and understand their datas in embedded dashboard. This solution allows us to have client that design their own dashboard to customize their needs. The solution is fast and intuitive and it's now used in most department of our company.
Pros
- Ease to install and use
- Intuitive interface
- Excellent product support and active community
- Lots of plugins to customize your product (look for Blox)
- Data security allow us to provide views of different set of data for different users
Cons
The solution is easy to use; you drag what you need and Sisense will aggregate the data. Not having to write the query is both a pro and a con, since sometimes your need will be slightly different and you'll have to be creative to reach it. The recent merge with Periscope (summer 2016) will most probably help this issue.
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent option for business intelligence and reporting
Reviewed on 2018/01/18
Better distribution of data/reports around our business, lower workload in producing reports, and...
Better distribution of data/reports around our business, lower workload in producing reports, and better insights into our business by making the merging of disparate datasets easier.
Pros
Very easy to use ETL and modelling tools and a good variety of built-in connectors to various data sources, great performance on datasets with millions of rows, powerful and easily customisable presentation and visualisation tools with a pretty good community of users writing and sharing plugins, and great support.
Cons
Metadata management is pretty poor so it's hard to keep complicated data models straight or communicate changes and issues to designers and users without separate tools/documentation, and the mapping tools could be better if that's important to you.
- Industry: Internet
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great tool for those with SQL know how
Reviewed on 2018/01/18
Greater flexibility, control, and freedom with data.
Greater flexibility, control, and freedom with data.
Pros
I like the speed and streamlined SQL language it enables. It has a great interface and customer support is fantastic.
Cons
SQL knowledge is required so this is not meant for the casual business user (though SQL experts can create dashboards for business users to monitor).
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great dashboarding tool, very easy and quick to implement
Reviewed on 2019/10/10
Within months we have implemented advanced management dashboards over multiple business domains...
Within months we have implemented advanced management dashboards over multiple business domains such as Cross-Company KPI's, Sales & Forecasting, Technical Services, HR, etc.
We have managed to shift the extended management into daily business reviews of streamlined terminologies and KPI's.
Pros
Time to implement ; Visualization ; Self explanatory for users ; Pulse functionality ; Great Customer Success and Support team ; Available ecosystem of add-ons ; Constantly evolving & improving
Cons
Missing some basic functionalities (but for some there are available add-ons and solid roadmap)
Very easy to ramp up and implement the basics, but getting tough on the advanced analytics concepts (can be mitigated with an additional DWH layer)
Reasons for Choosing Sisense
Had an obsolete implementation. Wanted to start from scratch, rather than improve an existing model.
- Company size: 10,000+ Employees
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Review Source
Overall rating
Great Intelligence for Business and Technology!
Reviewed on 2015/04/15
My company has been using SiSense for almost two years as an internal tool for quickly creating...
My company has been using SiSense for almost two years as an internal tool for quickly creating dashboards for both business and technical needs. Since our data sets live anywhere from Google Docs to MySQL to IBM Netezza, SiSense has greatly increased our ability to expose our total data asset for visualization and has allowed us make better decisions - faster. Other platforms simply do not offer the flexibility and ease of use that we required.
Pros
We have had a great relationship with the SiSense technical support staff that has worked both ways: they provide great insight and feedback into how to best leverage our data asset and we have given some interesting use cases that have been built into the product. Additionally, since SiSense connects to almost every data storage platform our there we have continuously used SiSense whenever we need to get a quick peak under the hood at our data asset in different systems.
Cons
No true cons - our major challenge has been taking our enormous asset and figuring out the best approach to organizing that data in the Elasticube framework. The support that we get from SiSense has been critical in ensuring that we can work around those challenges as they occur.
- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Powerful tool, constantly improving, but with a few 'growing pains'
Reviewed on 2020/12/02
Sisense is highly engaged in monitoring and supporting their customers needs and success. Their...
Sisense is highly engaged in monitoring and supporting their customers needs and success. Their documentation and training options have grown a great deal, and the quality and content of those resources has improved significantly.
Pros
This is an extremely valuable tool because if offers many types of functionality, for users with varying technical skill levels. The evolution of this application, in just the 3 years we have used it, is also impressive. It is continually expanding its set of features and capabilities.
Cons
As with any product that is aggressively growing its suite of components, platforms, and overall degree of usefulness, some new offerings need corrections before achieving full implementation in certain environments. E.g. it is a little frustrating to see an awesome new capability (like BloX), but have to wait for it to be fixed for Linux, but that will hopefully be resolved soon.
- Industry: Textiles
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Sisense is awesome!
Reviewed on 2019/10/30
We initially purchased the application to dig deeper into our sales performance, looking at...
We initially purchased the application to dig deeper into our sales performance, looking at multi-dimensional factors not available from our erp reporting system. We have found that its flexibility gives us the opportunity to look at other transactional data from our operating system in new ways for decision support purposes.
Pros
The ease with which we can connect to various data sources
Cons
Sometimes correcting our data errors can be tricky
