VWO Testing Reviews

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92 Reviews

- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very happy that we are working with VWO
Reviewed on 2022/02/11
Very happy with VWO as well as the team. Have really enjoyed our experience so far.
Very happy with VWO as well as the team. Have really enjoyed our experience so far.
Pros
I think the software is incredibly robust but at the same time very easy to use.
Cons
I wish the pricing was a bit more affordable for us.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Fantastic for split testing landing pages
Reviewed on 2019/04/03
We have solved the ability to find winning variations of landing pages for multiple different...
We have solved the ability to find winning variations of landing pages for multiple different businesses with this software.
Pros
I love VWO! This software is excellent for split testing landing pages, which is extremely important for a new product launch where we want to optimize and get the most bang for our buck with the highest converting landing pages. This tool makes it easy to set up split tests and analyze.
Cons
Sometimes I question the split testing ability and have had multiple discussions with VWO about changes some things to make it better for the user / more optimized and haven't seen any changes go into effect.
Response from Wingify
Thank you for sharing your feedback! Glad to know that you like the split testing feature. Our team is constantly working on making suitable enhancements to provide more value to users. And feedback from all our customers is very valuable to us. - Venus from VWO
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Don't waste your money. It' better Google Optimize
Reviewed on 2021/06/07
Pros
The support is kindly even if they were not able to solve the bugs
Cons
A significant part of the users cannot see the a/b test.
The deploy function doesn't work properly. At least 10% of the users see alway the old code.
Google spider doesn't see the deploy version. So for instance you cannot use to deploy SEO code.
Response from Wingify
Hi Alessandro, sorry to know about this issue! Google search console uses low network mobile devices to check for indexing. This can cause VWO smart code to timeout. You can increase the timeout values in the async smart code which should help with both issues.
~Neha from VWO
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple product and easy to use for beginners
Reviewed on 2018/03/08
Pros
Really low barrier to entry, if you're starting out doing testing, this is definitely the tool for you. It's lightweight and easy to use. They're based out, which means they are used to dealing with server call times, so you likely won't see any flickering issues. This is also one of the cheapest products out there, and definitely on par with the beginner versions of any other brand out there.
Cons
After you do consistent testing for at least 2 years, you'll notice that there will be issues with more advanced testing (ie, if you want to show a test for only logged-in users, etc.), you may have to rely on some help with customization with their customer support team, which isn't very experienced, so basically you're on your own.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The most comprehensive website testing and optimization tool on the market
Reviewed on 2018/03/27
Pros
VWO started off as a typical website testing tool, with visual selection tools (i.e. no coding required) to create a range of dynamic A/B and multivariate tests. They started to implement some new functionality and now, they have an advanced and fully comprehensive testing and optimization solution. You can create hypothesis and theories for each test with the top-tier of their product, whilst making observations along the way (during the life of each test). This can help you to better understand what you're doing, what's working and how future tests could be conducted to better the outcomes.
Cons
The basic solution is good but feels somewhat limited in comparison to their top-tier optimization product. However, their pricing for all products is expensive. Their optimization product (full suite of tools) is far too expensive for most businesses and requires a lot of management time - it's not a case of switching on a button and seeing results, the tools only enable you to create tests and track their progress. It's an ideal tool for a larger team of marketers and website testers.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great tool for site variation testing
Reviewed on 2018/09/28
We are using VWO to test changes to UI elements on our web, and we like it so far.
We are using VWO to test changes to UI elements on our web, and we like it so far.
Pros
I've been using VWO for months now, and I like it very much. It is easy to set up and there are a lot of different testing options available (A/B, multivariate, split URL, etc.). Their editor is also very powerful and their support was always quick to response and was really helpful.
Cons
I don't like that the script you need to include on your site aren't hosted on some known CDN, which gives your site lower score on sites like WebPageTest. Also, their editor doesn't work well all the time - if you are making some big change on the page, you will sometimes see in the editor that your change is applied correctly, but in the preview the change isn't there - so you need to find a way how to insert it correctly.
- Industry: Marketing & Advertising
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great UX testing tool
Reviewed on 2019/03/22
I'm in charge of setting up tests on several websites and forms that belong to our company, I've...
I'm in charge of setting up tests on several websites and forms that belong to our company, I've been working with VWO since 2015 and it helped us to increase our revenue in the last years.
VWO tools also helped us to find bugs on our pages through heatmaps for example, and help our sales team to measure our conversion rate on our forms and pages. In 4 years, we moved from few A/B test monthly scheduled to a full department and team dedicated to improve our User Experience using VWO as main tool.
Pros
There are a lot of functions and tools, some tests are very easy to set, the tool is quite easy to implement and results are quite accurate.
Cons
Sometimes it bugs on some pages, depending on page content and files included, making the results not accurate, and we cannot test to be 100% sure that's going to work.
Response from Wingify
Thank you for sharing your feedback! Glad to know that VWO is helpful to a lot of teams in your organisation. Regarding your other feedback, we would advise to follow a stringent QA procedure using our Live Previews feature across devices, browsers, etc. to ensure campaigns work well. - Venus from VWO
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good for small to medium business
Reviewed on 2018/03/08
I waas able to set up my AB testing experiments for my website fairly quickly! Its easy and an easy...
I waas able to set up my AB testing experiments for my website fairly quickly! Its easy and an easy decision to make when selecting a good software.
Pros
Its a very intuitive, clean and feature rich software for AB testing. Within a day my team was able to pick up the software and we were already running experiments and seeing data coming in. The data provided are quite wide ranging as well, so that's one area you don't have to worry too much about - just get the experiments set up and wait for the results to come in.
Cons
I especially didn't like their pricing threshold. .

- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
It´s a good A/B testing tool, but it used to be more complete
Reviewed on 2018/02/06
Better insights in the visitors of our web page
Better insights in the visitors of our web page
Pros
It´s an easy to use A/B testing tool. You can start really easy and you can check the results easy. The customer support is also good and they are willing to help
Cons
I don´t like it that they have updated their tool and now you have to pay more to see the videos of the visitors of the website for example. Before this was free and now it´s only for the companies who are paying more.

- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Tracking website visitors
Reviewed on 2019/03/23
Pros
the ability to use one platform to seamlessly track what's happening with visitors to my websites
Cons
could be easier to install however it's not that complicated
Response from Wingify
Thank you for sharing your valuable feedback, Donny! - Venus from VWO
- Industry: Internet
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
VWO Review
Reviewed on 2019/05/01
Overall, the experience was okay. VWO did its job on switching out the pages 50/50. For the most...
Overall, the experience was okay. VWO did its job on switching out the pages 50/50. For the most part, customer support was was helpful when needed. My only real issue is the way Google Anlytics and VWO sync up.
Pros
VWO has come along ways over the years. Setting up VWO through GTM was pretty easy . There were no hassles in creating the campaigns. I also like the way the it handle my split test distribution to my visitors. Support was helpful when requested.
Cons
There are a couple of things that can get tricky with VMO. First, Comparing Google Analytics Data with VWO data didn't even come close to matching. When running our latest test I had to use three different sources for measuring my results. Second, Setting up scheduling can be a little difficult if your business is open on different days/hours of the week. Finally, we have a couple of accounts under our profile. Its sometimes tough to tell which account I'm in. There are no visuals outside the grey box to let me know what account I'm in.
Response from Wingify
Thanks for sharing the feedback. We are glad that you liked our product and customer support. Regarding your concern about data discrepancy amongst VWO and GA and campaign scheduling, we apologize if it didn't work well for you. However, if you are still experiencing any issues, feel free to write back to us at [email protected] with the details. We would be happy to assist you further. We have also noted down your feedback around UI and we will surely work on it. - Venus from VWO
- Industry: Wholesale
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great piece of software
Reviewed on 2020/01/02
Pros
The ease! And sometimes when we don't have time for a technical release we can use VWO for the visual changes.
Cons
It can make your website more slow, but not too much to worry about.
Response from Wingify
Thanks for your valuable review! Glad to know that you have been able to use VWO effectively. Though regarding your point of VWO slowing down your website, it should ideally not happen. Please reach out to us at [email protected] and we will help you resolve it. - Venus from VWO
- Industry: Consumer Services
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use comprehensive testing tool
Reviewed on 2019/12/17
Pros
VWO has a visual editor so no coding skills are required. Set up is simple, paste code on the website and you are good to start testing. You can set up hypothesis and test them with an A/B, multivariate or split URL test and evaluate the results. Very easy to use and suitable for any technical skill level.
Cons
Need to subscribe to one of the higher tier plans to create user segments for targeting and reporting
Response from Wingify
Thanks for sharing the feedback, Nadia. We are glad that you like the platform and find it suitable for testing. - Venus from VWO
- Industry: E-Learning
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great customer service
Reviewed on 2019/12/16
We use VWO to AB test key pages on our website, and have achieved strong incremental success with...
We use VWO to AB test key pages on our website, and have achieved strong incremental success with the tool.
Pros
The BEST part about VWO is how quickly their Customer Service team responds on chat. I can get really quick feedback on an experiment I was planning to launch that same day.
Cons
Sometimes the features are confusing. Usually the service team or help pages clarify things easily.
Response from Wingify
Thanks for sharing the feedback. We are glad that you like the platform and the service that you receive from our Support team. We have also noted down your feedback around features and will definitely work on it. - Venus from VWO
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Great Heatmap tool and insights for your website
Reviewed on 2019/07/19
We use it for heatmapping client's website and then making decisions on changing items above the...
We use it for heatmapping client's website and then making decisions on changing items above the fold + any possible CRO opportunities. For example, what are real people clicking and why? How can we then achieve the best outcome be it traffic or sales from the best possible path.
Pros
Easy to gather info on clicks and then make decision on internal links and where to put clickable elements for phone numbers, support links, even products.
Cons
A bit pricey considering the features however its probably the best heatmap tool i've used in my career so highly recommended. It CAN be difficult for clients to use and identify fixes via A/B split testing and the insights provided, however if a website has a marketing agency or CRO expert on board then it's a great tool.
Response from Wingify
Thanks for sharing the feedback, Heath. We are glad that you like our product and use it to optimize the conversion rate for your website. - Venus from VWO
- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
So easy to use!
Reviewed on 2019/02/21
Great! It’s an amazing tool.
Great! It’s an amazing tool.
Pros
I’m not a web developer but a designer. I just have basically html knowledge. VWO doesn’t even require that. I’m able to impress my boss by running A/B tests all on my own without her needing to involve developers. It’s pretty amazing. And if I ever have a question about how to do something, they’re very prompt in answering my emails.
Cons
Sometimes it would be difficult for me to do design the variation. I would click on something, and it wouldn’t act how I wanted it to. Took me a bit of time so get the variation to look exactly how i wanted it to.
Response from Wingify
Thank you for sharing your feedback! Please write to us at [email protected] if you have any specific feedback around UI and we will be happy to discuss about the same. - Venus from VWO
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Best Testing Software Available
Reviewed on 2019/10/05
Overall, we enjoy working with VWO more than most other website testing platforms.
Overall, we enjoy working with VWO more than most other website testing platforms.
Pros
As an agency, we use a variety of website testing softwares such as VWO and Optimizely depending on what the client has. VWO is by far the best to run tests in AND the data they provide is insightful and actionable, which always makes me and the client happy.
Cons
The biggest pushback I've gotten on VWO is when we recommend the platform to clients who are interested in CRO but don't have any kind of software. Sometimes when we make the recommendation to move forward with VWO we hit roadblocks when it's time to implement the tests/code on the actual site.
Response from Wingify
Thanks for sharing your valuable feedback. Regarding your concerns around implementation, please share the details with us at [email protected] and we are sure that we will be able to assist you with the same. - Venus from VWO
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Fantastic testing platform
Reviewed on 2019/04/18
Great way to quickly setup and deploy optimization tests.
Great way to quickly setup and deploy optimization tests.
Pros
Ease of setup and use, targeting and segmentation of data.
Cons
I wish there was a way to override or reset variations that a user has already been cookied for.
Response from Wingify
Thank you for your valuable feedback, Jeremy! Glad to know that you find VWO easy to use. Regarding your feedback on resetting the variation, a user always sees the same variation so as to maintain a consistent UI experience for him. However, if you can share further details of your use case with us at [email protected], we can surely have further discussion around it. - Venus from VWO
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Takes and Implements Feedback
Reviewed on 2019/02/28
We were able to dramatically increase conversion rate, with not only the tools but their expertise.
We were able to dramatically increase conversion rate, with not only the tools but their expertise.
Pros
We were able to a part of their beta program where they would roll out the most recent updates to our account. This was a great way to try new features and be able to communicate our feedback to the team.
Cons
It is a little pricey, but we got a lot of value, so no real complaints.
Response from Wingify
Thank you for sharing your valuable feedback, William! We really appreciate it. - Venus from VWO
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent
Reviewed on 2018/05/29
It is the ideal tool to optimize and test websites.
It is the ideal tool to optimize and test websites.
Pros
It is an excellent tool to perform testing of websites and optimize them, easy to use and very user friendly.
Cons
It would be important that it contains extra features based on the user's needs so that it is a more complete tool.
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A good, moderately priced tool
Reviewed on 2017/01/24
VWO was easy to start testing with. To "install" it on your site, you just add a small chunk of...
VWO was easy to start testing with. To "install" it on your site, you just add a small chunk of JavaScript to your site, and then you manage everything else from within the VWO website.
I liked how easy it was to set up tests. You can do most things visually, but it's also easy to target specific HTML, paste in code, change CSS, add JavaScripts, all sorts of things. For page-level (not sitewide) optimization, it's about the best I have found. It's very comparable to the Google Optimize beta.
One of the things I didn't like about VWO was that it made my websites load slower, and sometimes there was page flicker. The support team takes quite awhile to respond and you can tell their primary language is not English. Usually I had to solve my own problems, but usually I was able to figure things out. All in all, I would use it again if Google Optimize hadn't allowed me into the beta.
Pros
- Very easy to set up
- Easy to use
- Affordable
Cons
- Inadequate support
- Page load time
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
I love
Reviewed on 2018/05/30
Pros
What I like the most is that there are many functions that include personalized orientation and the availability of the heat map that eliminates the dependence on tools such as Mouseflow and Hotjar.
Cons
The only thing I could recommend is that there should be a smaller package at a more affordable price for small business owners.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Powerfull tool and great support
Reviewed on 2019/02/21
Understand how users navigate on our websites, so we can test hypotheses based on data gaterd by...
Understand how users navigate on our websites, so we can test hypotheses based on data gaterd by VWO.
Pros
The easy of use and speed to set-up an A/B test.
Cons
The organization of run tests and results could be better.
Response from Wingify
Thank you for sharing your feedback! Please write to us at [email protected] if you have any specific feedback around UI and reporting, we will be happy to discuss about the same. - Venus from VWO
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
One of first intuitive and value for money WYSIWYG AB testing editors
Reviewed on 2018/03/10
AB testing without the hazzle of needing IT support
AB testing without the hazzle of needing IT support
Pros
- After implementation, setting up AB tests is very easy; no IT needed anymore
- Value for money is compared to Optimizely better
Cons
- For setting up more advanced AB tests, still coding skills are needed
- The contact support can be a little slow
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great A/B Testing Tool
Reviewed on 2019/12/19
We are helping clients make informed decisions about their websites.
We are helping clients make informed decisions about their websites.
Pros
This tool enables us to make advanced a/b testing recommendations to our clients.
Cons
It's very expensive for our agency, which makes it difficult to defend to management.
Response from Wingify
Thank you for sharing the feedback. We'd love to chat with you on better ways to price our product. Drop us a line: [email protected] and we'll connect you to our strategy team. - Venus from VWO