Zenput Reviews

It is clear cut and easy to use. The customization is powerful as well.

The grading - trying to get a Percentage or Total Score is difficult and time consuming to configure. If you make a mistake it is tough to find where you went wrong.

Organized software, delegation of duties, accessibility

It needs to be made more simple, in terms of usage and the tasks n projects in terms of simplicity.
It’s too complicated.

This allows me to standardize a lot of reporting and checkless between my organizations. I love how we are able to share the data mediately using this software.

Only having each location set up as a user is kind of confusing. I know I can add more users, but I’m not sure how I would like to go about that. I am having trouble getting my non-management staff to use this system regularly. I would like to get more people in my organization using it.

How easy it is to setup and configure forms and checklist and the wide options and features available for the field entries along with the triggers.

the reporting part has some bugs and it can be improved.

Easy to use. Everything is organized and in folder for you to find quickly.

Nothing. I love using this app and so do my crew members.

The Ease of use of the zenput use. Everything is in one spot

The Corrective actions can be viewed under my submissions

Lots of data metrics we can utilize to improve procedures and systems

Reporting can be difficult to navigate and figure out

Being able to store a big chunk of our field operations collaborations .

A little clunky yet. Field operators fumble with operating. They lose work and struggle to find it.

Everything is awesome make my life so much easier

Everything is great software is the best off all

The app is easy to use. The support with the organization was great!

Working out some of the functionality for 1-2 checklists.

Triggers, temperature, haccp, tests, tasks

Can't change projects immediately. Does not take information from one form to the follow up form.
Not able to add categories to sort forms. When user have access to edit form, they are forced to the web page.

I like that we are able to keep an easily accessible record of each location. This helps with holding employees accountable from afar.

Some of the reporting and the way the reporting is e mailed is not as easily viewable/printable as we would like it to be. Could use some updating to the formats/features to make them more easily used.

Every thing is electronic and readily available for use any where.

The email list is permanent and cannot be adjusted as needed, especially for a form that may need to go to different sets of people.
The form calculations are very basic and therefore requires that you use support a lot.
The team also has to depend on the zenput support for locations to update even though it is using a mapping application.
The DATE and Time can not be separated or should be separate.

I like the ease and functionality of the software. It was very easy to create new forms and it was easy to use forms from the Domino's brand hub that other franchises had created. I also liked the ease of setting up distribution so that forms would go to the appropriate person.

We are a growing franchise and we added 7 stores since we initially signed up. I didn't like that you couldn't add another location at a pro-rated cost to be included in your organization. My understanding was that you had to sign up a seperate contract for a new location or add them when the entire organization was up for renewal.

It assists with streamlining all checklists and upholding the standard with cleanliness and food safety.

I would like to be able to pull completion reports as opposed to having them emailed to me.

I like the ease of operation and the clarity of the tasks as well as having all of our checklists in one place for the teams.

have issues with connectivity some times; navigating the tasks can take a little getting used to.

It’s easy to navigate, it flows well. The information requested is well worded.

The information boxes are small, would like a bigger box to type in.

ability to have many locations operating the same way

its so complex with so many options that it can get away from you pretty quick

Easy to use
Plenty of space for notes
Like the different options for reports

Emails to all parties
Need to print it as you are doing it

real time picture upload... so that no one can manipulated where their location

limited location ... and it would be great if there are unlimited location

The ability to have consistent standards company wide. The flexibility to create any forms I need.

The general ability to create/edit users and forms is a challenge and still struggle with. Also customizing forms to populate scores is still a challenge.

I like that it is easy to use. One improvement that could be made would be - When reviewing the table of contents to identify any missed questions it would be helpful if when you went back in you were taken directly to the unanswered questions rather than having to scroll through from the top to find the missing item. It would also be helpful if there is a question that you answer N/A to you still have the option to add a comment. Sometimes the reason for N/A is helpful to those who review the report after filing to know why a particular item was N/A.

There have been a couple of times when my Draft hasn't saved.

I would like to be able to arrange my questions in each section in the order I want to do them. There is a lot of going from one end of the restaurant to the other allot back and forth several times if you are following the flow of the audit. For example if I'm in the cooler I want to audit all items for each section that pertain to the cooler. If we had the ability to set our own master template using all the items on the audit but being able to set the flow to what is practical inside each location.

Their Customer support team is excellent, never had awaited long to get hold on. This software obviously has exciting features but need little more attention on small things which is not visible until you actually use them on daily basis. They also have Zenput labels software which I am personally fan of, had make our team's life so much easier. Great findings!!!

Sometimes it is not easy for those who are new to technologies. Should provide basic tutorials.

Ease of use, ability to use on mobile devices/tablets, ability to enforce policies and procedures and view insight in real time.

We did not find any cons with the Zenput solution

It has helped us improve food quality also it helps us keep track of cleaning financials and tasks that need to be done

When submitting ou have to pay close attention to it sometimes it does not submit