
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Features
- Industry: Restaurants
- Company size: 201-500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
This System Improves Operations
Reviewed on 2019/11/22
Form Setup - the walk through I received was excellent.
Pros
It is clear cut and easy to use. The customization is powerful as well.
Cons
The grading - trying to get a Percentage or Total Score is difficult and time consuming to configure. If you make a mistake it is tough to find where you went wrong.
- Industry: Restaurants
- Company size: 201-500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good functionality
Reviewed on 2019/12/04
It’s overall good
Pros
Organized software, delegation of duties, accessibility
Cons
It needs to be made more simple, in terms of usage and the tasks n projects in terms of simplicity.
It’s too complicated.
- Industry: Food & Beverages
- Company size: 51-200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
So far love it
Reviewed on 2019/11/22
Very positive. I love being able to use my creativity to create new function through it.
Pros
This allows me to standardize a lot of reporting and checkless between my organizations. I love how we are able to share the data mediately using this software.
Cons
Only having each location set up as a user is kind of confusing. I know I can add more users, but I’m not sure how I would like to go about that. I am having trouble getting my non-management staff to use this system regularly. I would like to get more people in my organization using it.
- Industry: Retail
- Company size: 51-200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Zenput Review
Reviewed on 2019/12/03
great experience, loved the system. deployed it for all our 33 branches successfully and the team is loving it.
Pros
How easy it is to setup and configure forms and checklist and the wide options and features available for the field entries along with the triggers.
Cons
the reporting part has some bugs and it can be improved.
- Industry: Restaurants
- Company size: 1 001-5 000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product
Reviewed on 2019/11/26
Pros
Easy to use. Everything is organized and in folder for you to find quickly.
Cons
Nothing. I love using this app and so do my crew members.
- Industry: Restaurants
- Company size: 201-500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review
Reviewed on 2019/11/27
Pros
The Ease of use of the zenput use. Everything is in one spot
Cons
The Corrective actions can be viewed under my submissions
- Industry: Restaurants
- Company size: 10 000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Satisfied overall
Reviewed on 2019/11/22
Pros
Lots of data metrics we can utilize to improve procedures and systems
Cons
Reporting can be difficult to navigate and figure out
- Industry: Restaurants
- Company size: 1 001-5 000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great idea!
Reviewed on 2019/12/02
We like having the cloud based spot to work on different projects. Our project rep is very helpful. The 800 # isn't always helpful when our rep is not available.
Pros
Being able to store a big chunk of our field operations collaborations .
Cons
A little clunky yet. Field operators fumble with operating. They lose work and struggle to find it.
- Industry: Restaurants
- Company size: 11-50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
In
Reviewed on 2019/12/02
Solve all my problems
Pros
Everything is awesome make my life so much easier
Cons
Everything is great software is the best off all
- Industry: Restaurants
- Company size: 1 001-5 000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
BWW Review
Reviewed on 2019/11/26
It has been a great tool for the Management team and Regional Managers.
Pros
The app is easy to use. The support with the organization was great!
Cons
Working out some of the functionality for 1-2 checklists.
- Industry: Food Production
- Company size: 1 001-5 000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good for day to day ops, useless for real parameters
Reviewed on 2019/12/06
I have used Zenput to it's limits, I really enjoy it and it helps my organisation. If my wishes for the future where implemented, I don't think I would need to change software.
Pros
Triggers, temperature, haccp, tests, tasks
Cons
Can't change projects immediately. Does not take information from one form to the follow up form.
Not able to add categories to sort forms. When user have access to edit form, they are forced to the web page.
- Industry: Restaurants
- Company size: 10 000+ Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Zenput Review
Reviewed on 2019/11/28
Overall Zenput is a great tool to hold people accountable. It is also a great tool to utilize when training employees. The checklist platform helps keep employees organized and on track.
Pros
I like that we are able to keep an easily accessible record of each location. This helps with holding employees accountable from afar.
Cons
Some of the reporting and the way the reporting is e mailed is not as easily viewable/printable as we would like it to be. Could use some updating to the formats/features to make them more easily used.
- Industry: Package/Freight Delivery
- Company size: 51-200 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Quality Assurance and Food Safety Team Lead
Reviewed on 2019/11/25
Overall is it fairly good.
Pros
Every thing is electronic and readily available for use any where.
Cons
The email list is permanent and cannot be adjusted as needed, especially for a form that may need to go to different sets of people.
The form calculations are very basic and therefore requires that you use support a lot.
The team also has to depend on the zenput support for locations to update even though it is using a mapping application.
The DATE and Time can not be separated or should be separate.
- Industry: Restaurants
- Company size: 501-1 000 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Zenput Review
Reviewed on 2019/11/26
I think it has helped with accountability to ensure tasks are being assigned and followed up on
Pros
I like the ease and functionality of the software. It was very easy to create new forms and it was easy to use forms from the Domino's brand hub that other franchises had created. I also liked the ease of setting up distribution so that forms would go to the appropriate person.
Cons
We are a growing franchise and we added 7 stores since we initially signed up. I didn't like that you couldn't add another location at a pro-rated cost to be included in your organization. My understanding was that you had to sign up a seperate contract for a new location or add them when the entire organization was up for renewal.
- Industry: Restaurants
- Company size: 5 001-10 000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
District Manager View
Reviewed on 2019/11/26
Pros
It assists with streamlining all checklists and upholding the standard with cleanliness and food safety.
Cons
I would like to be able to pull completion reports as opposed to having them emailed to me.
- Industry: Restaurants
- Company size: 501-1 000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Solid product for daily use
Reviewed on 2019/11/22
Overall experience has been good;
Pros
I like the ease of operation and the clarity of the tasks as well as having all of our checklists in one place for the teams.
Cons
have issues with connectivity some times; navigating the tasks can take a little getting used to.
- Industry: Hospitality
- Company size: 10 000+ Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Love it
Reviewed on 2019/11/22
I love it
Pros
It’s easy to navigate, it flows well. The information requested is well worded.
Cons
The information boxes are small, would like a bigger box to type in.

- Industry: Restaurants
- Company size: 201-500 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
My review
Reviewed on 2019/11/22
its great if you have time to set it up and train your team properly.
Pros
ability to have many locations operating the same way
Cons
its so complex with so many options that it can get away from you pretty quick
- Industry: Restaurants
- Company size: 201-500 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Emails
Reviewed on 2019/12/02
Like the whole concept, really a great tool to make our job better and more informative
Pros
Easy to use
Plenty of space for notes
Like the different options for reports
Cons
Emails to all parties
Need to print it as you are doing it

- Industry: Retail
- Company size: 501-1 000 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
zenput is good aplication for company who has many branches
Reviewed on 2019/12/06
can help the bussiness so much
Pros
real time picture upload... so that no one can manipulated where their location
Cons
limited location ... and it would be great if there are unlimited location
- Industry: Retail
- Company size: 201-500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review for 50 convenience store sites
Reviewed on 2019/12/11
Overall I have used Zenput for nearly 6 years between 2 companies. The only other changes I would like to see is the ability to upload video from a store level computer and not just a user device such as a cell phone or iPad. This in fact would be an additional feature to expand what Zenput can do. If we had this ability, we could upload video from our CCTV system from an LP perspective. This could increase your overall revenue of what you can accomplish. I will take 5% of the gross for this idea. Thanks.
Pros
The ability to have consistent standards company wide. The flexibility to create any forms I need.
Cons
The general ability to create/edit users and forms is a challenge and still struggle with. Also customizing forms to populate scores is still a challenge.
- Industry: Food & Beverages
- Company size: 201-500 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Feedback on Audits
Reviewed on 2019/11/26
Overall this software is very user friendly and practical in an operations setting.
Pros
I like that it is easy to use. One improvement that could be made would be - When reviewing the table of contents to identify any missed questions it would be helpful if when you went back in you were taken directly to the unanswered questions rather than having to scroll through from the top to find the missing item. It would also be helpful if there is a question that you answer N/A to you still have the option to add a comment. Sometimes the reason for N/A is helpful to those who review the report after filing to know why a particular item was N/A.
Cons
There have been a couple of times when my Draft hasn't saved.
I would like to be able to arrange my questions in each section in the order I want to do them. There is a lot of going from one end of the restaurant to the other allot back and forth several times if you are following the flow of the audit. For example if I'm in the cooler I want to audit all items for each section that pertain to the cooler. If we had the ability to set our own master template using all the items on the audit but being able to set the flow to what is practical inside each location.
- Industry: Restaurants
- Company size: 201-500 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Very good software with great future
Reviewed on 2019/11/23
We are using this software on daily basis. Having triggers set reminds your team constantly what needs to be done and when your attention is required. It definitely makes your operations smooth.
Pros
Their Customer support team is excellent, never had awaited long to get hold on. This software obviously has exciting features but need little more attention on small things which is not visible until you actually use them on daily basis. They also have Zenput labels software which I am personally fan of, had make our team's life so much easier. Great findings!!!
Cons
Sometimes it is not easy for those who are new to technologies. Should provide basic tutorials.
- Industry: Restaurants
- Company size: 201-500 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zenput Review
Reviewed on 2019/11/22
We have been thrilled throughout our partnership with Zenput. Amazing customer service, wonderful software solution, and meaningful positive impact on our business.
Pros
Ease of use, ability to use on mobile devices/tablets, ability to enforce policies and procedures and view insight in real time.
Cons
We did not find any cons with the Zenput solution
- Industry: Restaurants
- Company size: 501-1 000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software
Reviewed on 2019/12/02
I love it and would refer it to anyone
Pros
It has helped us improve food quality also it helps us keep track of cleaning financials and tasks that need to be done
Cons
When submitting ou have to pay close attention to it sometimes it does not submit