UKG Ready Reviews
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931 Reviews
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use for scheduling
Reviewed on 2024/08/26
Pros
I like the ease of creating schedules, submitting PTO or other time off, and checking my schedule.
Cons
I wish I could label the numerical time codes (e.g. Education in, Eduxario out) so it's easier to transfer cost centers.
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Like Having A 24/7 Employee Who Never Calls In Sick
Reviewed on 2023/11/07
My experience has been phenomenal. I have a wonderful working relationship with a number of team...
My experience has been phenomenal. I have a wonderful working relationship with a number of team members and have even gotten to speak 1 on 1 with the [sensitive content hidden] of the Company. I have not seen any other major company where the [sensitive content hidden] is that available AND willing to talk to you,
Pros
UKG Ready is a highly customizable solution. Like a buffet, you can take a little of this and a little of that to get the features and functions you most want or need. The system is also highly scalable and expandable. We have added on more features over the years and it is a seamless integration with existing data when adding on. The support team is Best In Class. I feel like I have my own support team when I have a question or I have broken something because I didn't read some of the support tools available. This support team is assigned to your company so you always know who you will be working with.
Cons
I have nothing negative to say about UKG Ready. It is a powerful tool which works for you 24/7/365.
Reasons for Choosing UKG Ready
Cost and support was slipping. It made sense to do an RFP and we ended up with UKG Ready.Switched From
PaycomReasons for Switching to UKG Ready
Ready seemed to have all of the features we were looking for and the support to back it up.- Industry: Consumer Goods
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 3.0 /10
UKG Review
Reviewed on 2024/05/13
Pros
The fact that they have an app to use on our phones.
Cons
The many attempts it would take to log in.
- Industry: Internet
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Overall great program for businesses to have
Reviewed on 2024/10/23
Once learned the system it is a great tool.
Once learned the system it is a great tool.
Pros
Love all the features and options you have with this app/program
Cons
as with most programs finding things were a little difficult but once learned the system it was easy.
- Industry: Wholesale
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Payroll on the go made easy!
Reviewed on 2024/08/19
Mainly a positive one as our company never had an app to handle payroll.
Mainly a positive one as our company never had an app to handle payroll.
Pros
Being able to handle payroll on the go, and being to do it without resorting to the browser version.
Cons
Some of the UI is a bit different fromt he desktop version.
- Industry: Machinery
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Good product, room for improvement
Reviewed on 2024/07/04
Pros
Desktop web access is great, full features works really well
Cons
Mobile web access, not so great. Sections of screen not visible and could use improvement,
- Industry: Government Administration
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
You can't go wrong with UKG
Reviewed on 2023/08/15
We collected time on paper sheets prior to vetting a software. We went with out payroll software...
We collected time on paper sheets prior to vetting a software. We went with out payroll software company and they couldn't meet our need for the complex ways we pay our employees. We then did research and really put UKG under a microscope to be sure they were the best fit for us. They have met and exceeded our expectations for time and attendance. We hope to be able to look at their payroll software in the future and see if that might be a better fit for us as well.
Pros
The ease of collecting data and then using it with our payroll software. We were using the same company for payroll as well as time tracking. It was not capable of collecting our complex pay methods, but UKG was. It has made doing payroll easy and expedited the process. Also their customer support is one of the best around. I don't know of a company that is doing this any better in the industry.
Cons
It is hard to find things we don't like. I would say things that we might not change would be the appearance of the online layout. It has changed a few times in the short period we have been on it. Just takes a second to find where something is.
- Industry: Food Production
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Functional
Reviewed on 2024/01/16
It has been difficult. Simple things I could do in other payroll management systems usually end up...
It has been difficult. Simple things I could do in other payroll management systems usually end up needing me to submit a ticket for assistance.
Pros
The cost for UKG is better than most HRIS and payroll management companies
Cons
It is so hard to make changes, from admin right to setting up the different areas for payroll deductions, benefits, etc. It needs to be streamlined for friendliness.
- Industry: Government Relations
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
UKG- for Non Tech Savvy Users
Reviewed on 2024/10/13
UKG is a great tool overall. It could be more user friendly for non tech savvy users of all ages.
UKG is a great tool overall. It could be more user friendly for non tech savvy users of all ages.
Pros
While working for a former company, they used UKG. This tool helped the associates keep track of their company profile information and gave the associates the access to manage their own profiles. This was great for the HR operation at the company.
Cons
Associates were often locked out of their apps. This glitch put a strain on our department.
- Industry: Consumer Goods
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product and easy to use
Reviewed on 2024/10/12
Pros
UKG Ready is very easy to understand. The interface is easy to understand.
Cons
There's no cons to UGK Ready, however I had an issue with my log in on multiple occasions but customer service was helpful .
- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
UKG Ready Keeps You in the Know!
Reviewed on 2024/09/06
Overall, my experience with UKG Ready has been very nice. There have been no real issues and pretty...
Overall, my experience with UKG Ready has been very nice. There have been no real issues and pretty much a smooth experience. The system is easy to navigate and user friendly.
Pros
I like that it is interactive and easily accessible to employees. Any work history information that HR has is contained right there and at your fingertips.
Cons
The one thing I could say that I had an issue with is not being able to change my profile picture. I think the user should be allowed to update their picture periodically.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A Sensational and Productive Human Resources Management Solution.
Reviewed on 2024/05/12
It is a convenient solution for talent acquisition and management.It is a reliable platform for...
It is a convenient solution for talent acquisition and management.It is a reliable platform for employees compensation management.
Pros
It is simple to administer and manage employees benefits with UKG Ready.It is simple to generate employees payroll with this tool.It is simple to to measure and manage employees work performance with this tool.It is reliable tool for employees work scheduling.
Cons
I haven't experienced anything that is challenging with UKG Ready.
- Industry: Transportation/Trucking/Railroad
- Company size: 5,001–10,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
UKG REVIEWS
Reviewed on 2024/01/10
I love the software, I used while working at a call center, it’s not the easiest site to use but...
I love the software, I used while working at a call center, it’s not the easiest site to use but once you play around with it for a bit, you get the hang of it. I loved being able to access all my paystubs & direct deposit information in one place.
Pros
I love how I can access all my financial information & data on this site
Cons
I don’t like how it’s not beginner friendly, you have to play around with the site for a bit just to get adjusted to how to navigate through it
- Industry: Nonprofit Organization Management
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
UKG Ready is a yes!
Reviewed on 2024/10/26
It's been a great product for our organization. We are able to personalize it to fit out needs.
It's been a great product for our organization. We are able to personalize it to fit out needs.
Pros
The mobile app is easy to use. With a large PT workforce, its a a game changer.
Cons
It can be confusing for people who aren't tech savvy.
- Industry: Health, Wellness & Fitness
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
UKG Ready Review
Reviewed on 2024/05/15
Pros
How easy it is to use the Time Management feature.
Cons
How it logs you out after what I think is a short amount of time.
- Industry: Insurance
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
UKG Pro review
Reviewed on 2024/09/23
Its very easy to use check the dates for vacation, pay, all other info easily.
Its very easy to use check the dates for vacation, pay, all other info easily.
Pros
It gives me flexibility to check my company profile, schedule, pay everything on my phone.
Cons
Nothing about UKG is dislike. Very easy to use by new to old employees. Everything you find in your figure tip.
- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Customer service
Reviewed on 2024/09/21
Good. Effective and efficient on timly manner
Good. Effective and efficient on timly manner
Pros
Most efficient app i have used for tracking payroll, submitting holidays or book day off
Cons
Password policy we need to change after few months.
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great all in one software choice for payroll and time management.
Reviewed on 2024/10/23
Overall useful software for payroll and time tracking. Sometimes there can be issues when punching...
Overall useful software for payroll and time tracking. Sometimes there can be issues when punching for breaks but very easy to double check and correct any errors for payroll.
Pros
It's easy to use, intuitive and great for time tracking.
Cons
Sometimes clocking in and punching in and out for breaks can be difficult.
- Industry: Music
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User access-friendly
Reviewed on 2024/11/12
Good. Useful in all aspects. Easily sync with other data.
Good. Useful in all aspects. Easily sync with other data.
Pros
User friendly even to not tech-savy person
Cons
Except for the fonts, which could have been less bold, everything is ok.
- Industry: Mining & Metals
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Warning - 2 Years in and still no working product!
Reviewed on 2024/02/26
Pros
NOTHING! Hard to say what works best when nothing works at all.
Cons
The contact and implementation team. We have had to pull the pin and give up on implementing Kronos as we have spent tens of thousands of $ and hundred and hundreds of hours trying to get the system up and running and have gotten no where.
- Industry: Warehousing
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
UKG is EXCEPTIONAL
Reviewed on 2024/11/08
My overall experience with UKG ready is Very good
My overall experience with UKG ready is Very good
Pros
I liked the ease of using the app and website
Cons
There was nothing I did not like about UKG ready
- Industry: Government Administration
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Easy to Use Payroll & Time Management Solution
Reviewed on 2023/08/15
Pros
The product is easy to use and the home screen is customizable so you have easy access to the most frequently used features and reports. UKG also offers a wide variety of training/education opportunities, including free webinars.
Cons
It would be helpful if Kronos/UKG allowed multiple tabs open, especially when reviewing timesheets for approvals and making sure there aren't any timesheet change requests or time off requests pending approval. As soon as you try to open a new tab, it forces you to close the original tab. Additionally, UKG is not fully integrated with New World ERP and the accrued/used time off balances are not always accurate.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Minimal yet Efficient
Reviewed on 2024/09/10
I am satisfied with UKG Ready and the KRONOS application for timestamps.
I am satisfied with UKG Ready and the KRONOS application for timestamps.
Pros
How easily I can see my time stamps and how the information displayed can be adjusted by time frame.
Cons
My login does not save, but that could be my own browser settings.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Superb Customer Service
Reviewed on 2023/08/15
Having used an alternate UKG program in the past, I had a hard time adjusting to a new interface....
Having used an alternate UKG program in the past, I had a hard time adjusting to a new interface. At first, I thought the number of options were overwhelming and was not a fan. However, the customer service team ALWAYS helps me find exactly what I need. They are kind, courteous, professional and knowledgeable. Between the Learning Center and the chat feature, I am becoming more and more comfortable each day!
Pros
The number of options for data and reporting. I like the ease of having so much available in just one program.
Cons
Searching for certain topics is not always easy in the learning center. I find the results to be irrelevant to the actual issue.
- Industry: Mechanical or Industrial Engineering
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
UKG Ready review
Reviewed on 2023/08/15
Pros
Very easy to use, the search feature is very helpful for looking up information
Cons
Cannot search information on Terminated employees, have to pull reports to search their information