VolunteerLocal Reviews

How easy it was to use and how it helped us better manage volunteer groups and communication.

Having to go through each email draft in order to see the one I was looking for was a bit frustrating. It would be nice if you could search the title rather than scroll through each one to look for it.

Email is useful. Quick view of position fullness on reports is a nice visual. Copying events is nice, especially auto adjusting all dates.

add file upload to a job that can be inserted as a smart tag into emails so only volunteers for that specific job see these documents (ie. training manuals)

It is fairly simple and intuitive to use as an administrator. Their customer support is excellent and walks us through any questions we have and responds very quickly

Nothing so far. Waiting for a few suggestions that we made to be implemented in the future.

Ease of use, good tutorials, great customer support.

Nothing, we could not manage our 1500 volunteers without a robust and user friendly platform like this.

Easy to use. Great customer service. It's perfect for a small, midsize nonprofit.

I wish there was more opportunities for volunteers to engage with each other on the platform. Something like allowing volunteers to create private groups, post pictures, etc.

This is an extremely well thought out software. One the surface it may look more expensive than others, but once you dig into the features it is worth it. I find the volunteer platforms with adds everywhere very annoying, and once you pay to remove them you are in the same ball park as VL. The customer service is personal and very responsive. You can tell they really care about finding your solutions. We are a very small non profit and they help us customize our packet to get what we really needed and keep the cost affordable.

Their automatic emails system is good, but I have not found a way to automatically send emails on a rolling basis (i.e. if someone signs up after the email has gone out) -- don't take this as a negative because it could just be me.

Very easy to navigate and self-teach. Lots of great new features! Customer service is great! [sensitive content hidden] has been very helpful from the beginning!

Nothing. This software is very great. Easy for volunteers to navigate as well

Ease for volunteers to sign up online.

Sometimes have to hunt to find where to make right changes.

Costomer Service team has been wonderful with helping us learn. I became our volunteer scheduler, when the former volunteer needed to leave.

I am still learning. So far, I am finding what I need.

Ease of Use, Visually appealing, Easy to Customize, 24/7 Customer Service, Scheduling, Activity Tracking, DonorPerfect Integration,

Can't think of anything honestly. The developers are pretty meticulous about making regular updates

I love the versatility of VolunteerLocal. Our organization has multiple departments with a large variety of volunteer roles to be filled. Each department has unique needs and with the help of the support staff we're able to customize the functionality to suit each department.

It can be a little intimidating when you first start working on VolunteerLocal because of all the options. There is plenty of help from VolunteerLocal support to overcome this, but for anyone less technologically literate it can be daunting.

Customer Service outstanding, prompt, attentive

Creating reports that are specific, setting up templates

Ease of use, very helpful, easy reporting

I like everything about volunteer local.

I like the ease of use from the perspective of registering. I can share the signup link, and volunteers are able to clearly chose jobs.

There is a learning curve for VolunteerLocal. The platform is unlike others I have used in the past. I wouldn't necessarily consider this a con, but there have been some kinks I have had to work through.

VolunteerLocal is user friendly. For both the volunteer recruiter and the volunteer. I love the communication tool.

There really isn't anything I dislike---

The combination of all the functions needed to run a smooth volunteer based event - functions that we didn't even think of that we are still inspired to incorporate into our SOP. User friendly yet customizable but not so much that I need to be a programmer to know how to use the product.

I have too many options! I get overwhelmed sometimes by all the functionalities available and how to utilize every single one. I don't need to be a programmer but it shows me how granular I could get to run my event. In a perfect event world, I could have a whole month building my VL pages and then barely have anything to manage come recruitment and management time.

It is clean to look at and clean on the user interface. I also LOVE their customer service. They are responsive and helpful!

The learning curve can seem a little daunting but the customizability if part of what makes this software so great. You don't have to know everything on the back end to use it but you can get lost in the weeds.

Over the years and with various organizations, I've used an array of volunteer sign-up programs. None come close to the user-friendly features of Volunteer Local (and a few were disasters!). Also, outstanding customer service--professional, personable and prompt.

There have been a few very minor points, but their staff always listens and makes efforts to improve the software for the next time around.

The support from the team, it's users freindly

French part (Sorry Brian) but next year will be even better I know