Rydoo Reviews
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195 Reviews
- Industry: Information Technology & Services
- Company size: 2–10 Employees
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Ease your life :)
Reviewed on 2016/05/08
Xpenditure made my life easier, simple.
Scan your ticket with a snap, add some info or Xpenditure...
Xpenditure made my life easier, simple.
Scan your ticket with a snap, add some info or Xpenditure will automatically read it for you. Electronic invoices are even easier: just forward them to the Xpenditure and all the relevant info is read. As a result, your administration is done at the source, simplified and automated. We're now exporting all the data to our accountant's software so the input costs are saved too.
Just try it, you'll see :)
Pros
- no more paper
- legal archive of docs
- automated reading your expense notes and invoices
Cons
- they can read even more (self learning)
- Industry: Automotive
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Next Steps with Rydoo
Reviewed on 2019/03/19
It has taken 2 years to fully integrate Rydoo at our Organization due to Smart Phone challenged...
It has taken 2 years to fully integrate Rydoo at our Organization due to Smart Phone challenged users. Now that all employees are using the platform, it runs very well. Those who utilize Apps especially love the platform.
Pros
The App is extremely easy to use. If you can use an App, you can easily migrate to using this software. The travel features are a great upgrade.
Because the receipts are in the cloud, you can quickly run reports for tax/audit purposes providing ample evidence for auditors.
Cons
File maintenance is cumbersome for users with accounting and controller privileges. You can contact Support but you really should be able to do on your own.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Was ok, but got worse
Reviewed on 2019/07/18
Pros
We used Rydoo, when it was Zenefits. It was mediocre then, but when it changed it's name to Rydoo, it became more complicated and less accurate we had to leave it and go to another program.
Cons
It was difficult to operate for both the staff and the administration.
Response from Rydoo
Hey Jeanette,
Thank you for submitting your review about Rydoo. We're sorry to hear about your experience. As an evolving company, we are constantly working on bettering our system to create the best possible user experience for our clients. We have taken your review into consideration and have forwarded it to the the respective department.
It should be noted that Rydoo has never been affiliated with Zenefits. Previously, our name was Xpenditure and we merged with iAlbatros to form the Rydoo of today :)
Again, thank you for your submission. Have a fantastic day!
Kind regards,
The Rydoo Team
- Used Weekly for 1-5 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Perfect for personal expense and budget tracking
Reviewed on 2016/10/04
I tried Expensify, Xpenditure and Zoho for tracking personal expenses and Xpenditure hit the sweet...
I tried Expensify, Xpenditure and Zoho for tracking personal expenses and Xpenditure hit the sweet spot regarding ease of use, features and price. In particular, the Dropbox works well, and any new receipts in my inbox are automatically uploaded and read into my expense reports.
Pros
+ Dropbox integration
+ Clean interface
+ Reliable scanning of receipts
+ Responsive support
+ Good value for money
Cons
- Automatic rules not available for personal account
- Manual expense editing could be easier
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good to Go
Reviewed on 2016/11/27
I needed something quick and simple to keep track of expenses for a long-term project I'm doing.
...
I needed something quick and simple to keep track of expenses for a long-term project I'm doing.
I read the reviews and Xpenditure seemed like a good fit. And so it was. So far, I have no complaints. Scanned docs have been accurate every time and save for a glitch with the password, seamless integration with my other apps, such as Dropbox and Evernote.
Pros
Seemless integration with accounting apps
Cons
I'm sorry, so far I have no complaints.
- Industry: Farming
- Company size: 5,001–10,000 Employees
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Xpenditures
Reviewed on 2016/03/26
So far, I've been pretty impressed with how automated and "intelligent" the app is in determining...
So far, I've been pretty impressed with how automated and "intelligent" the app is in determining merchant, receipt total, date, etc. I looked at several scanners and devices before deciding to give Xpenditures a whirl. I think it's going to free up a lot of my time spent entering data to a spreadsheet.
Pros
That it reads the receipt and can "intelligently" determine merchant, amount, etc. from a picture taken with my phone. I think I'm really going to love using it!
Cons
I haven't done much yet with the reports and such - but a tutorial giving pointers would be helpful in getting started and setting up my system preferences (maybe I missed it??? and it already exists?) I do like having Help Chat available!
- Used Daily for 1-5 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A few annoying things on set up but good integration
Reviewed on 2016/09/05
Integrated with FreeAgent and provides a good image and posting service.
Works well. The set up...
Integrated with FreeAgent and provides a good image and posting service.
Works well. The set up was a bit tiresome and a couple of categories are somehow not working but overall a huge timesaver.
Response from Rydoo
Hi, thank you for your valuable feedback. If you need any help setting up your account, just let us know. We're happy to help!
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love It
Reviewed on 2016/09/26
Great ap that is convenient, does everything I could ever want it to. I love the way it integrates...
Great ap that is convenient, does everything I could ever want it to. I love the way it integrates with Dropbox, and I can forward expenses through the email system right in. Can't beat it!!
- Industry: Civic & Social Organization
- Company size: 11–50 Employees
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Overall rating
pretty user friendly and intuitive design
Reviewed on 2016/02/15
on the whole this is a useful app that I like using and the customer service resolving any little...
on the whole this is a useful app that I like using and the customer service resolving any little glitches has been good. I like the look and feel and the ease of uploading receipts and doing mileage.
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
much better than Expensify
Reviewed on 2016/11/23
I tried the trial versions of both Xpenditure and Expensify or my organization. My team and I found...
I tried the trial versions of both Xpenditure and Expensify or my organization. My team and I found the user experience of Expensify unintuitive and overly complicated. Their customer support took several hours on average to respond. Xpenditure is much more user friendly and simple, though it accomplishes the same things. Customer support took 5 minutes on average to respond during our business hours, even though we are in Texas and the company is based in the UK.
Pros
easy to use
inexpensive
good customer support
integrates Xero
Cons
haven't found any yet
- Industry: Construction
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The solution that will allow you to keep track of expenses!!!
Reviewed on 2018/03/08
Xpenditure is a very convenient solution, especially their mobile app. I find their desktop version...
Xpenditure is a very convenient solution, especially their mobile app. I find their desktop version to be slightly more difficult to manage, but still fairly easy. This helps people keep a better track of their expenses and makes it easier to validate and verify with the instant picture option.
Pros
Our organization was looking to go paperless as much as possible. We were suffering from a lot of paperwork in this department while handling all business travel related documents/receipts. We had been researching many solutions that are available on the market but the most flexible one was Xpenditure. One of the best things was implementing this product. We had a great experience to work closely together with the Xpenditure team in order to align the product with our business needs. We were very impressed and highly appreciated that they always listen to what the needs are of the customer. If they can not come up with a solution immediately they will take the point with them and come back.
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Secures Your Travel Expenses in a Smarter Way
Reviewed on 2018/10/12
Pros
I travel extensively for my work and have a budget allocated for each of my visits. I find it time consuming to type all my expenses on a spreadsheet and was looking for a better alternative. I decided to search for a software that can help me reduce these steps. I found Rydo and this has minimized the amount of work in compiling my expenses. First of all, I take photos of all my paper receipts and gather the electronic ones, then I just upload them all at once. Keeps things simple and makes you work smarter. The best part, is that this software computes the different currencies and simplifies my job. It manages my reimbursements in a timely manner. I am secured that my travel expenses are in good hands.
Cons
My only concern is sometimes the software tends to lag and takes slower than usual. This is a pet peeve especially when you have multiple receipts. I hope they fix this problem.
- Industry: Electrical/Electronic Manufacturing
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
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- Value for Money
- Ease of Use
- Customer Support
Downhill
Reviewed on 2018/12/13
This was a great app before Rydoo purchased Expenditure. It has gone downhill with every update...
This was a great app before Rydoo purchased Expenditure. It has gone downhill with every update since the purchase. I've never seen anything like it. They've turned a good app into absolute junk. I'm switching to another app even though I recently paid for an entire year.
Pros
This used to work great. It uploaded emails and camera shots without issue. Made doing a expense report a piece of cake. I had my entire sales team using it. It's been a steep downhill ride for the last six months. Our entire company is changing, most likely to Concur.
Cons
Will no longer upload emailed receipts. Camera uploads are slow and often are duplicated. The software has a tendency to take the amount before tip, which makes it worse than useful. You have to check every receipt to make sure it uploads correctly.
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Does exactly what we needed
Reviewed on 2016/09/09
The fabrication company I work for was looking for an expense tracker to categorize and link with...
The fabrication company I work for was looking for an expense tracker to categorize and link with the quickbooks accounting we already had implemented. We can load receipt and pair them with projects, accounts, and add notes. This helps tremendously for a small company going through consumables daily! Great software and very intuitive.
Response from Rydoo
Dear Mr/Mrs, we appreciate your positive feedback about Xpenditure. Great to hear that Xpenditure helped your company managing its' consumables. If you have any questions about our integrations or features, just let us know!
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Gets the job done
Reviewed on 2019/10/05
I don't have much control over whether we continue to use this software or pivot to another...
I don't have much control over whether we continue to use this software or pivot to another reimbursement system, but dang that stupid mobile app makes me so mad.
Pros
I love that I can snap a picture of my receipt and open my phone to submit my receipt/ reimbursement request immediately. It's nice to be able to report the spend in the moment so I don't have to worry about keeping the receipt and turning it in when I get back to the office.
Cons
The mobile app SUCKS. It takes so long to load and then the screen will freeze as you type, so you have to type one letter at a time and wait for it to load. That doesn't sound too bad but I promise you when you actually have to sit and wait for every single letter you type to pull up into the comment box it can make your blood boil.
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Overall rating
- Ease of Use
- Customer Support
Single best business app I use
Reviewed on 2016/06/02
I travel extensively all over the world and am horrible at keeping up with expenses leading to...
I travel extensively all over the world and am horrible at keeping up with expenses leading to painful all-day "catch-up" sessions when my accountant gets on my case. This service takes all the pain out of doing expenses. The OCR feature is pure gold and I love how it tries to figure things out on its own.
After I do a quick run-through to make sure all is correct, a simple step creates an expense report that I can send to my accountant for processing. Super simple. I used to work at large Fortune 50 companies and wish they had a system this simple (Oracle can learn a thing or two from these guys).
Only negative side is the slow response and minimal communication when solving small problems. For example, I've let them know that when I pick a trip on the IOS app, by the time it's processed, the system often tries to outsmart me and changes the trip. Also, since it knows what country I'm in, the processing should default to that country's currency unless it's clear that it is another currency. I've fed these and other small things to customer service, got thanked for them, but then they seem to be in a black hole somewhere. I have many other suggestions from daily usage but don't bother.
Overall, though, I can't recommend Xpenditure enough. Has already saved me countless hours as well as reporting nightmares. Now do something similar for multi-country/currency invoicing. :-)
- Industry: Business Supplies & Equipment
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good software supporting small businesses
Reviewed on 2017/01/13
It is a good software, but in some parts possibility for optimization.
f.i. in the mobile version...
It is a good software, but in some parts possibility for optimization.
f.i. in the mobile version it should be possible to enter all datas (VAT) and it should be possible to forward the bill to the boss.
There should be a direct link from the report to the expense, without going the deviation via expenses and the filter there
Pros
A lot of functions included - good for a small business
Cons
At some parts a bit complicated
- Industry: Management Consulting
- Company size: 1,001–5,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Wonder expense reporting tool
Reviewed on 2019/04/06
Pros
This is a great expense management and reporting app for my small business. The best feature by far is Rydoo's customer service. Additionally, I really love that re-occurring expenses can be integrated into your to-do list automatically so if you're busy like i am or can't access the app, the software is capable of carrying out the expense with your intervention.
Cons
It's hard to say since this product is nearly perfect, but if i had to pick one downside I would say that the mobile app has some limited functionality.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Lifesaver!!!
Reviewed on 2016/08/06
It's ok, but somethime the app freezes if you try to load to much stuff. Desktop experience is ok,...
It's ok, but somethime the app freezes if you try to load to much stuff. Desktop experience is ok, sometime opening popovers is slow you need to speed up servers and make a more light JavaScript (I'm in europe). Filters can be improved, even multiple records selection can be improved.
Pros
I love it because make everything is easy and automatic data recognition is fantastic
Cons
Dashboard can be better, navigation sometimes is strang and labels sometime not clear . UX can be fixed, you need an UX test. Create a a report is not clear, integration with debitoor is has some problems in control panel.
- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very Streamline
Reviewed on 2017/01/25
I have enjoyed getting ride of all the receipts Xpenditure has cut our time and paperwork by 75%....
I have enjoyed getting ride of all the receipts Xpenditure has cut our time and paperwork by 75%. Thanks
Pros
Ease of managing receipts
Cons
After updating my phone it seems a little slower to start up
- Industry: Nonprofit Organization Management
- Company size: 201–500 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Easy to Use
Reviewed on 2021/12/14
Pros
I use this software to submit receipts for reimbursement. I only use it on occasion so I am not as adept as I would like to be with it. I think overall it is easy to use and gets the job done.
Cons
I wish it was more intuitive. It seems handy to upload receipts but every time I do I get flagged for the receipt being missing so I have to redo my submission.
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- Ease of Use
- Customer Support
Impressive app, great customer support
Reviewed on 2014/05/06
I was impressed by the app the first time I scanned a receipt. All data got extracted and I added a...
I was impressed by the app the first time I scanned a receipt. All data got extracted and I added a project and category really easy. Besides the app and web app, the customer support is awesome, they really listen to remarks and every week Xpenditure releases some great new features.
- Industry: Sports
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to use app
Reviewed on 2016/11/16
Really great for a small start up business to manage our expenses, of which there are a lot. Great...
Really great for a small start up business to manage our expenses, of which there are a lot. Great that you can just take a photo of the receipt and it is stored, no need for lots of paper. It links to our accounting software, Sage, so we can add the expenses into our Payroll payments very easily. The instant submit and approval systems speeds up our accounting proceudres tenfold. We also enjoy the business card function, quick and easy to store contacts.
- Industry: Human Resources
- Company size: 201–500 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Rydoo review
Reviewed on 2018/11/03
Pros
very useful, it allows me to create my expenses on the fly so that I can forget about the receipts
very good support service, I find it useful
Cons
its mobile application is usually somewhat slow and complicated, it also lacks some features that its web version has, for me it is not so bad it is acceptable it is possible to get something useful I hope it will improve
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great product so far
Reviewed on 2016/08/18
I need to track reimbursable and non-reimbursable expenses. So far this has been the easiest way...
I need to track reimbursable and non-reimbursable expenses. So far this has been the easiest way to do so. I plan to integrate it with my accounting software as well.
Pros
How easy it is to import, categorize, and edit information. I like that I can track all kinds of expenses as well as reimbursable expenses.
Cons
Loading a bulk of expenses takes a bit of time, especially when you must click on each one to edit. My only other complaint is about the iPhone app. I wish the taking a photo of the receipt, it would crop out the surrounding area and make it look like a scan like scanner apps do.
Response from Rydoo
Hi Derek,
Thank you for your valuable feedback. I'm happy to announce that we're working on a new mobile application containing 'the scanning & cropping feature' you described in your review (along with some other cool improvements).
The good news is that you already can subscribe for the beta version here: http://beta.xpenditure.com/.
Don't hesitate to contact us if you have other remarks or questions!
