TaskRay Reviews
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20 Reviews
- Industry: Consumer Goods
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great app, but doesn't come cheap
Reviewed on 2018/06/13
Great PM app, but very expensive.
Great PM app, but very expensive.
Pros
If you need to be able to tie your projects to salesforce object this is a great solution. Has most PM functionality that you would be looking for and is fairly easy to use.
Cons
A little slow since its running inside SFDC and costs a ton if you factor in the requirement of SFDC seats for people who wouldn't otherwise use SFDC.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Genius Product - Ease of Use Could be worked on
Reviewed on 2022/06/13
Pros
I like how you can visually see where you are in a project and that it adapts based off when tasks are accomplished.
Cons
It takes forever to mark an item complete or change a date. It takes a while to get used to.
Response from Bracket Labs
Thanks for the review, Alana! We're happy to hear you are enjoying TaskRay and we'll share your feedback with our Product team.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Lacking in a PM tool
Reviewed on 2019/09/18
Being able to see all projects and tasks in one application. The value of this is that upper...
Being able to see all projects and tasks in one application. The value of this is that upper management can see where everything is without having to come ask the PM's where the project is. Issue is, upper management doesn't know how to use it, so they still have to come and ask the PM's.
Pros
Easy to add projects and cloning. Good to be able to see all projects and tasks in one application. Integrated with SalesForce, so I don't have to open multiple apps, just moving form screen to screen.
Cons
Hard to set up dependencies without shifting all dates. A lot of glitches. No answer to glitches, so there is a lot of workarounds that you have to do. It would be great if you are changing dates, that you can change a bunch of dates at once, instead of individually. For instance, you have 5 tasks that are all due on the same day, would be nice if you can highlight the 5 tasks and change the dates all at once instead of individually. Very time consuming if you have 100 tasks across subprojects that need to change.
- Industry: Information Technology & Services
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Salesforce Project Management platform
Reviewed on 2023/11/07
Pros
Built and integrated onto our Salesforce platfrom for project delivery.
Its a large feature rich platfrom for complex business reuqirments and helps us deliver a significant volume of projects.
Cons
Complex and expensive, its not a simple solution, but built more for large complex business needs.
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Amazing Customer Service
Reviewed on 2021/02/11
Great experience with the platform, the integration is seamless and easy and the customer support...
Great experience with the platform, the integration is seamless and easy and the customer support is superb.
Pros
The product itself is pretty basic, just allowing better tracking of tasks and projects and allowing for more organization and reporting- however, the customer service is outstanding- people respond ASAP and always get the issue resolved quickly- I've never had a ticket open longer than a day or 2 with TaskRay.
Cons
I don't think the user interface is super user friendly, sometimes it can look a little overwhelming but overall its not bad
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
It has been a great way to keep track work projects
Reviewed on 2018/05/16
Pros
It is really nice being able to customize work tasks by assigning it to different and/or multiple people. It is super easy to change the status of the tasks too. It has been pretty great.
Cons
It took a while to learn but there is not much to complain about. The integration with Salesforce took a little while
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 3.0 /10
Good for tracking work, overwhelming to get used to
Reviewed on 2018/11/09
Pros
TaskRay is great for collaborating on projects and keeping track of the tasks to get the work done. Chatter is a handy way to share info with teammates on progress.
Cons
It might be the way it’s set up for my office, but it’s really tricky to learn because it can do so much. I can never find what I’m looking for, and our team is not using it the same way. That means we aren’t consistent and it’s not as useful as it could be.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Taskray has helped us to manager our Open Enrollment Season
Reviewed on 2017/12/07
Organization
Organization
Pros
Taskray has made it easy to stay organized during our busy time of year. It give peace of mind that all responsibilities and pending items are neatly listed.
Cons
I don't like that there when there are multiple duties, you have to scroll over on the screen to see what stage of the process they are in.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Modacto <3's TaskRay
Reviewed on 2016/12/05
We use TaskRay in many different internal projects and are constantly recommending it to customers...
We use TaskRay in many different internal projects and are constantly recommending it to customers as a good project management tool. It helps us stay on top of tasks and activities and plan accordingly.
Pros
The visuals
Cons
NA
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Taskray has been essential in the implementation of Salesforce for our different programs.
Reviewed on 2017/06/09
Pros
Taskray was bale to divide our projects into departmentalized sub-projects. We were able to easily assign tasks to other staff and follow the progress of the entire project. It was so beneficial to have access to all the different "pieces" of the puzzle.
Cons
Taskray is very well thought out. From the templates we create for similar projects we are able to recreate projects quickly and easily. It was a little clumsy figuring out how to assign taks, but once we got the hang of it it made everything more intuitive.
Response from Bracket Labs
Hello Kathy,
Thank you so much for your review. We're glad TaskRay has helped your teams implement Salesforce. We're glad you were able to figure out how to assign tasks. If you ever run into any other "sticky" areas, please visit our support site at support.taskray.com. We are always happy to help.
Thanks,
Jamie
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 5.0 /10
Only Reason to use this is because it is integrated into Salesforce
Reviewed on 2019/06/27
I try not to use this very much. We use it for customer project planning and export the pdf or...
I try not to use this very much. We use it for customer project planning and export the pdf or share with customer. It is not very helpful for much else.
Pros
The highlight of this software is that the it is integrated into Salesforce well. The only reason we went with this software is because our SalesForce admin said this is the gantt charting software is the only one we could get on SalesForce.
Cons
The UI is very clunky. To edit any of the times, settings, you have to go to a settings menu to make changes. You can drag around the time lines but everything else is in a clunky menu.
- Industry: Environmental Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A feature-rich project management solution for Salesforce
Reviewed on 2019/01/22
The integration between TaskRay and Salesforce is pretty seamless, but we've had to adapt our sales...
The integration between TaskRay and Salesforce is pretty seamless, but we've had to adapt our sales pipeline a bit. So far, this is working pretty well, but the moment of truth will be further into the event/project planning season, when our team of 2 will be managing about 30-50 projects simultaneously....
Pros
I like that it combines a lot of PM features in a flexible interface that pretty seamlessly integrates with the CRM features of Salesforce.
Cons
There's a bit of a learning curve to tailoring TaskRay and Salesforce to our project management needs, but thanks to a wealth of information on the TaskRay website and a responsive support team, we are off to managing over 100 event and consulting projects for the 2019 calendar year...phew!
- Industry: Education Management
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Positive and helpful
Reviewed on 2017/11/15
Organization and project management
Organization and project management
Pros
The ability to organize, clone, set deadlines, milestones, dependencies, etc. It is easy to get a hold of someone to ask for help or finding resources. Quick to respond and great customer service.
Cons
I need more training because there are better ways to use to software than I have been able to decifer.
- Industry: Restaurants
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Taskray for workflow
Reviewed on 2019/06/19
Taskray has helped keep me organized and on track daily. it does schedule things really well
Taskray has helped keep me organized and on track daily. it does schedule things really well
Pros
Taskray helps keep your day very organized and has great customizability
Cons
It can be glitchy sometimes and has some weird quirks
- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
We use task ray for project management.
Reviewed on 2018/07/23
Ability to track the progress of projects and efficiency of tasks by members of the team.
Ability to track the progress of projects and efficiency of tasks by members of the team.
Pros
I like that it is compatible with salesforce and that you can easily track your time being spent on each task of a project.
Cons
It isn't the easiest on the eyes. The layout of the software could be more aesthetic which would allow for better and more efficient usage.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
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Review Source
Overall rating
Reviewed on 2018/09/20
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Review from Dennis Malinis - Project Manager at Modacto (Minneapolis, MN)
Reviewed on 2016/12/13
I like the tool, it's easy to use. I like how I can grant access to external users on my project...
I like the tool, it's easy to use. I like how I can grant access to external users on my project team. It has a lot of subtle tips and tricks functionality that isn't intuitive however and can only be learned from a more experienced user.
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Epic Project Management
Reviewed on 2016/10/04
Used this is 7 orgs. Fantastic intuitive project management. Like Kanban, but force.com based....
Used this is 7 orgs. Fantastic intuitive project management. Like Kanban, but force.com based. Good mobile support, and it's pretty speedy too. Wish there was a separate ipad vs. iphone app. with split view support
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Great for project management
Reviewed on 2016/10/05
We used this tool to track salesforce projects on our sales operations and IT teams. It was easy to...
We used this tool to track salesforce projects on our sales operations and IT teams. It was easy to use and visually appealing compared to other simple PM tools.
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
GREAT PROJECT MANAGEMENT SOLUTION
Reviewed on 2016/10/05
GREAT CUSTOMIZABLE PRODUCT FOR PROJECT MANAGEMENT. EASY TO USE. CHANGED THE WAY WE WORK. VERY...
GREAT CUSTOMIZABLE PRODUCT FOR PROJECT MANAGEMENT. EASY TO USE. CHANGED THE WAY WE WORK. VERY LIGHT SOLUTION
