Knack Reviews
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84 Reviews
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Low Code Solution
Reviewed on 2017/07/14
I have been able to build multiple application to help run my business from CRMs to project...
I have been able to build multiple application to help run my business from CRMs to project management solutions. The builder is easy to use and has a lot of features. There is a job board if you need a larger application too. And the pricing model is excellent, much better than some of its competitors.
Pros
Power, capability and ease of use
Cons
Would like more form layout capabilities
- Industry: Sports
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Just what I needed
Reviewed on 2018/04/09
Pros
This is Everything I need from a database & simple interface builder. I took a long time evaluating existing products for my business programs to no avail, and decided I needed custom solutions. As a nonprofit I know we couldn't afford paying someone to do it so I took it upon myself to research options & move forward. Knack was my first intro to "no code" cloud app builder and I love it. I check around every 6 months or so to see what competition is out there, I've yet to find anything I enjoy using quite as much.
Cons
That apps cannot integrate / stay in sync. It's going to take a lot of extra work to integrate all my company's apps, as it is not feasible for all our programs / branches to use one app, and some information needs to be in sync across all apps. I just know by the time I've finally done it, they will have built in the feature / option...
- Used Daily for 1-5 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Very Disappointed
Reviewed on 2017/06/06
Pros
Look of the app is very nice. The "Builder" they have come up with is innovative, not your normal database building tool. It takes some getting used to. There are some limitations to it, that other databases don't have.
Cons
Very poor customer support, if you are on the lowest plan. They will not pick up the phone and call you, nor can you call them. They claim a response time of between 24 and 48 hours....not true. I am now having support requests unanswered for 4 days. Their blog and self-help support site are very poor. There is no main office or phone number, they all work from their homes across the US. Apparently, they don't have titles and they think it's funny to post pictures of themselves on their website with funny made up titles in the organization. This organization needs to grow up and get serious. I will terminate my plan with them and ask for a full refund if things don't improve dramatically in the next day or two.
- Industry: Program Development
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
great online database
Reviewed on 2018/11/20
We have an employee base that covers the United States. Before we used the Knack software we had...
We have an employee base that covers the United States. Before we used the Knack software we had each person filling out individual Excel spreadsheets. We would then have to manually combine these spreadsheets to get information from the entire sales force. With the Knack software we are able to allow our employees to log the information into the Knack site and we now have access to the full information quickly and easily.
Pros
The Knack software is easy to use to set up forms and pages to collect information online.
Cons
The software can take a little getting used to when you first start out. I would think this is normal for any advanced system like this.
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Exponential
Reviewed on 2016/06/30
This is a power software that has expontial potential. As an operations manager it has been...
This is a power software that has expontial potential. As an operations manager it has been wonderful to build great applications for my team without the middle man or crazy cost. Somethings I try and other don't but it is always building on itself. I am looking forward to seeing the development from the software.
Pros
DIY... It has a learning curve but if you get excel you can figure this out! Which makes it easy for me to play with all my ideas.
Cons
It is still growing and does have some limitations but support has been great and they seem to listen to the needs of the customers.
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing support
Reviewed on 2017/07/25
Pros
Ease of use and user function to arrange data for customers. The support staff have been so supportive I ask them questions all the time and are just really happy to help with sometimes silly questions.
Cons
Could do with a little more customisation to represent data such as tiles and visual tools like a website builder would work great for the visual representation for pages. Though I feel knack could be set to bring on some awesome features later on.
Think knack could also have multiple object records within a list of data connected to the logged in user as big work arounds are needed for this at the moment
- Industry: Internet
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Review Source
Overall rating
BEFORE YOU INVEST!: If you close or suspend your account you will lose all your work
Reviewed on 2015/05/08
I want to start by saying that knack is a great SAS application. The support team is also very...
I want to start by saying that knack is a great SAS application. The support team is also very good. That said, I've been told that I can download the records for my application, but the application itself will be destroyed if I close or supend my account.
The only option they provide is a freezing the account and paying a fee that starts at 9$/m. I understand they need to compensate for services rendered,but a frozen account that consumes little space and effectively zero server load makes investing development time a real issue.
I will pay the 9$/m to start, but that's just because I invested more then 300 hours on this application, and it breaks my hart to put it all in the trash.
Let this be a warning.
Pros
Great app. Super support.
Cons
No way to preserve application files at reasonable cost if account is place on hold.
Response from Knack
Hi, thanks for your review. We actually feel really good about offering an affordable plan to freeze your account! We added this feature at the request of our users. This way you don't need to pay full price if you have a seasonal app or just need to pause it for a while. And of course you can export all your data at any time.
- Industry: Health, Wellness & Fitness
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Review Source
Overall rating
Great platform
Reviewed on 2015/05/04
Seriosuly, this platform is AWESOME.
Very well tought and well designed. Everything is where it...
Seriosuly, this platform is AWESOME.
Very well tought and well designed. Everything is where it should be.
I was able to build a small but not so simple app in 30 mins. Had I created everything by myself it would have taken me a whole week and slepless nights of debugging.
Amazing platform. I really hope see them growing in something even more sophisticated.
Response from Knack
Thanks Max for this kind review, it really means a lot to us! And don't worry, we have plenty of new features in the works!
- Industry: Legal Services
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Review Source
Overall rating
best online database app out there
Reviewed on 2015/03/06
When I discovered our previous online database system was closing its doors I started searching for...
When I discovered our previous online database system was closing its doors I started searching for a replacement. I signed up for every free demo for every online database program I could find. After a year and half of searching and demo-ing other programs I found Knack. It is an awesome product. I have very happy with the intuitive build interface. One of the biggest reasons I went with Knack was the the pricing structure. Don't waste your time with any other online database out there like I did.
Pros
- pricing model
- ease of use
- mobile device friendly (no mobile apps needed)
- powerful
- responsive support team
Cons
- a few, very minor bugs here and there, but let them know what you find and they will fix it
- relatively newer company so future is a little unsure (compared to other more established competitors)
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Knack Review
Reviewed on 2019/03/21
Pros
Multiple functionalities-Coaching, Return Status information.
Cons
The design is of low quality and looks very old.
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
The most powerful no/low code database app for non-coders
Reviewed on 2018/07/06
Pros
- Lives up to the "no code" billing many other platforms tout, but with Knack you can actually build a feature-rich app without coding.
- Zapier integration recently improved, greatly expanding the capabilities of the app
- Out of 10-15 database apps I tried, the learning curve was shorter and support documentation was more useful with Knack
- Easy to implement and strong user security/user roles implementation
- Unlike many business-focused app builders, Knack is designed for many users in structure and in pricing model, so it's the best for customer-facing applications (including ecommerce websites)
- Basic subscription plan includes all the features most will need, unlike many apps that pull 1-2 critical features into their mid-tier and enterprise plans.
Cons
- Pricing plan options are slim, and the base plan is a bit more expensive than others in the similar tier.
- Very difficult to style the app in an attractive manner without a fair amount of CSS and/or Javascript understanding (though the standard design is fine and mobile friendly). Limited options for customization in the dashboard.
- Main troubling issue is with how pages and views get created with every menu and link you add..causing a quickly overwhelming page structure and sitemap. Biggest related caution is that when simply deleting a menu item, you could also be deleting an entire page or detail view without clearly being told that (and no way to recover it).
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Hands Down the Best Database Solution for Small Companies/Organizations
Reviewed on 2022/12/01
Knack is the coolest, easy-to-use, most robust database software that we've found. Our non-profit...
Knack is the coolest, easy-to-use, most robust database software that we've found. Our non-profit plants thousands of trees each year and we needed an application to keep track of all the plots of trees that we plant, which species are planted, how old they are, when they're due for a check-up, if there are any issues with bugs or disease, etc. We started testing out Knack and within a day we had our entire application built just like we needed. We highly recommend Knack for any small companies or organizations that want a custom app and data manager, but don't have the budget to hire a developer make a custom software for you.
Pros
We loved how easy it was to onboard with Knack. The free trial gave us the chance to make sure we could design the database and front-end website that we wanted. After that, it was easy to select the payment plan we needed with a price that was surprisingly low.Other pros include the ability to have multiple website pages and tabs, create multiple database tables that interact and link with each other, and embed charts on the front-end site.
Cons
The only con that we've found is that the formula fields are somewhat limited as far as what they can do. It would be great to have a few more options like IF or CONCATENATE formulas to populate and format certain columns dynamically based on the value of other columns. Also, the appearance/design options for the front-end site are pretty limited in their builder. However, I think you can do custom CSS and Javascript; we just haven't had the time or developer abilities to do it yet.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good value for a low code platform.
Reviewed on 2021/06/30
I am using it for my EduTech startup and it enabled me to launch the company fast and with no much...
I am using it for my EduTech startup and it enabled me to launch the company fast and with no much coding experience.
Pros
I like Knack does not charge per user. Also, it includes most of the features that you would need is a common business application (CRM, ERP, etc.). Low-code programming workflow is easy.
Cons
No a great user community around the software. Knack should promote more user interaction. Also it should produce more education content.
- Industry: Airlines/Aviation
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One of a kind
Reviewed on 2020/04/24
Outstanding . The customer service team really cares and the product is actively evolving
Outstanding . The customer service team really cares and the product is actively evolving
Pros
I really do not know what I would do without the resource of the Knack platform. There is so much cross talk of data between those who provide it and those who need it that than an online, customizable, easy to implement data management platform is the most optimal solution.
Love the ability to customize with CSS and JavaScript and connect to other software through Integromat
Cons
Not much to NOT like ; as I see it there are features I haven’t figured out how to use yet and things that don’t work because of pure user error.
- Industry: Medical Devices
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
relatively inexpensive, powerful database app
Reviewed on 2022/03/06
Their customer service is exceptional and the user forums are also very helpful in answering...
Their customer service is exceptional and the user forums are also very helpful in answering questions and solving problems.
Pros
What I like most about the software is the built in relational flexibility Knack offers. When creating objects you are able to build in the relationships to other objects intuitively, and then when building the app itself, it remembers these relations to create the relationship that is most useful.
Cons
Missing are the complete lack of drag and dropping of "views", also not easily customizable to change fonts, headings, colors, etc. This must be done through CSS and/or Java Script programming.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Knack
Reviewed on 2020/02/04
Knack has helped us systematize our quoting process. Everything is so much quicker with knack.
Knack has helped us systematize our quoting process. Everything is so much quicker with knack.
Pros
Though I do not use the more behind the scenes features of knack, I use it every day. We use it as a program to quote our products to clients. This has reduced the quoting time from 30 minutes to 30 seconds.
Cons
I have no qualms with anything about knack. I do not use the programming end of the software, but the user side is very convenient.
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Customizable features for our Spa's client records
Reviewed on 2017/09/05
Increased communication between staff and clients, accurate record keeping for all clients, and for...
Increased communication between staff and clients, accurate record keeping for all clients, and for all staff to access!
Pros
How customizable it is to our ever changing needs as the company grows and changes! We are able to access it on multiple devices at once, and have different log ins for each employee!
Cons
Have experienced software shutdowns that have slowed business, not always able to do what we need, but there is usually a work-around!
- Industry: Staffing & Recruiting
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easiest platform for developing a customized work system the code-less way
Reviewed on 2018/09/26
Knack connects up to so many other 3rd party apps through Zapier that the options are potentially...
Knack connects up to so many other 3rd party apps through Zapier that the options are potentially limitless. We've been able to cancel our SalesForce subscription and came up with your own custom CRM using Knack. It's affordable, the support is great and it's feature rich.
Pros
Easy to get up and running on. Quickly map out data elements and connect to layout without having to code Javascript. If you do know Javascript, you can customize the workflow and experience even more.
Cons
There are no additional web themes without paying a developer to customize.
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Geek candy for a middle-of-the-pack geek!
Reviewed on 2016/08/25
What's geek candy? It's that little moment of excitement you got when you opened up that sweet lego...
What's geek candy? It's that little moment of excitement you got when you opened up that sweet lego set, or figured out your phone can do "talk to text." I'm a middle-of-the-pack kind of geek... better than some geeks and worse than equally as many. What's cool about Knack is that it can offer something for everyone. I have used it to give us much more insight into our business. We can track progress and make better decisions.
Pros
Knack is easy to use, they listen to their customers and the pricing structure is awesome.
Cons
The app layout through the UI is limited.
- Industry: Management Consulting
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Super User-friendly and Support Team
Reviewed on 2020/04/24
Pros
The actual interface. Very user-friendly and elegant appearance.
Few clicks to access all functionalities.
A lot of functionalities and flexibilty to create the workflow.
Cons
The search feature needs to include to filter by roles.
Need a sweep functionality, with finger or mouse.
Improve some grafics functionalities.
Improve the e-commerce function.
- Industry: Facilities Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Knack Makes It Easy To Build Business Apps
Reviewed on 2016/06/30
Knack has allowed my company to build business apps for our everyday important task ,in a very easy...
Knack has allowed my company to build business apps for our everyday important task ,in a very easy and quick way.
Pros
The simplicity in building business apps and in a very affordable way.
Cons
Their really isn't anything negative about this company. It continues to grow and improve to be the best in their market.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Extremely Satisfied
Reviewed on 2021/02/18
Very satisfied new user
Very satisfied new user
Pros
Ease of use for people without IT/database creation backgrounds.
Prompt global support.
Cons
Additional currencies for ecommerce functionality/fields
- Industry: Aviation & Aerospace
- Company size: 10,000+ Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Database application for small businesses
Reviewed on 2022/11/24
User friendly but less customer support
User friendly but less customer support
Pros
It's a fast and effective for small e- commerce businesses. For a developer it's easy to use as it's less code or no code tool.
Cons
Has limitation in tool usage and proper tutorials of demonstration is not available
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy way to get mobile access to a cloud database.
Reviewed on 2016/06/26
We're a small landscaping company. We use knack so our crews can look up their client calls for...
We're a small landscaping company. We use knack so our crews can look up their client calls for the day on the go. We also use it for crew timesheets.
Pros
Great mobile access/interface.
Cons
We wish we had fuller access to the underlying database. The existing interface is acceptable, but it would be nice to have full SQL query access for power users.
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great. Knack did exactly what I wanted.
Reviewed on 2018/05/04
Pros
It allowed me to easily customize a website to allow multiple users to enter information without having a pay account.
Cons
You have to program yourself. I'm not the most technical person so this takes some time. Only training will help.
