Microsoft Outlook Reviews

Microsoft Outlook

4.5 (2,066)
Write a Review!
Email & calendar software

Overall rating

4.5 /5
(2,066)
Value for Money
4.4/5
Features
4.5/5
Ease of Use
4.4/5
Customer Support
4.1/5

91%
recommended this app
Sort by

2066 Reviews

Daysi
Daysi
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best Email I've Used!

Reviewed on 2024/09/12

Overall, Microsoft Outlook is the best email I've ever used and I will continue to use it. I use it...

Overall, Microsoft Outlook is the best email I've ever used and I will continue to use it. I use it personally and professionally. It's convenient, secure, and they always seem to be updating it to make it better!

Pros

Microsoft Outlook is by far my favorite email. It's very secure, easy to use, I hardly get junk mail (like I used to with other email platforms), and it customizable!

Cons

I do wish you could more easily share your weekly schedule with colleagues and I wish you could specify what days/hours you're working in the office or working from home so that people know how to reach you. There are some features such as groups that I think are really cool, but a little difficult to figure out and use.

Maia
Overall rating
  • Industry: Environmental Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very intuitive, professional platform for smooth working.

Reviewed on 2025/01/17

Very simple, easy to use. The search function helps find all the features you need. Seamless...

Very simple, easy to use. The search function helps find all the features you need. Seamless integration with other programmes like Teams.

Pros

Very intuitive, professional interface. All the features one could need for a smooth work process.

Cons

Not the most attractive feel, but it does the job.

KEVIN
Overall rating
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Outlook it is average

Reviewed on 2024/12/13

Microsoft Outlook did the job that it was needed for

Microsoft Outlook did the job that it was needed for

Pros

that it was a Microsoft product, and it performed as intended.

Cons

It seemed very cumbersome to use, and I did not think it was user-streamlined.

James
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

EASY TO USE convenient for work

Reviewed on 2024/10/28

Easy to communicate with co workers, and love being able to save as many emails as I need to look...

Easy to communicate with co workers, and love being able to save as many emails as I need to look back on.

Pros

Easy to sign in and upload all the emails from as far back as I can remember

Cons

Sometimes it was hard to learn to file emails in certain folders.

Pawel
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good email client for business

Reviewed on 2024/12/26

Overall I use this software every day and I donr have any major issues

Overall I use this software every day and I donr have any major issues

Pros

Very good email client with great UI and functionality

Cons

The organisation of the side folders could be better

Omar
Overall rating
  • Industry: Broadcast Media
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Microsoft outlook best for email management!

Reviewed on 2025/01/16

Overall Microsoft outlook has been an excellent email client in our company. Our systems are fully...

Overall Microsoft outlook has been an excellent email client in our company. Our systems are fully integrated with this app and we have the ability to access outlook on mobile devices and stationary without any issues!

Pros

I found Microsoft outlook to be the best software for email management. It has a very clean and organized interface. I was able to connect multiple email accounts on one platform and use the same setup across multiple devices.

Cons

I think I Microsoft office sometimes has a lag when syncing emails from cloud storage, it doesn’t happen often but I guess it is expected to happen when you have 15 years of email data in an account.

Kevin
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Microsoft Outlook

Reviewed on 2025/01/10

It has been good over all with many great years of service and frequent updates

It has been good over all with many great years of service and frequent updates

Pros

This has been the go-to e-mail application or program for many years.

Cons

Porting address books between two accounts can be a pain.

Kirti
Overall rating
  • Industry: Automotive
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Outlook is great for scheduling meetings and email activities

Reviewed on 2024/12/16

Outlook is a great application for handling all email related actions , scheduling meetings .The...

Outlook is a great application for handling all email related actions , scheduling meetings .The mobile app is also great as it syncs seamlessly all the emails and send immediate notification as soon as a new email is received

Pros

Outlook is useful for receiving and sending emails. While scheduling a meeting on outlook the option to auto pick the closest availability of multiple attendees is particularly useful as you need not manually search and select the free time slot.

Cons

Outlook takes time to sync new emails if offline storage of emails is enabled

Ma. Rezie
Overall rating
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Microsoft Outlook

Reviewed on 2025/01/03

The best experience i have compare to other similar tools. What i like the most in Microsoft...

The best experience i have compare to other similar tools. What i like the most in Microsoft outlook is you can access it online and offline. The way you can areange the folders and inboxes and setting the emails in high priority and can also flag and mark it complete once you are done with the emails.

Pros

It’s accessibility to use. It is very handy and you can make folders to segregate your emails

Cons

The loading part when it is already email full

Issac
Overall rating
  • Industry: Automotive
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A good email client application

Reviewed on 2024/12/19

Outlook is great for all email services, its quick and is very useful for all calendar scheduling...

Outlook is great for all email services, its quick and is very useful for all calendar scheduling actions

Pros

Outlook is the default email client and is easy to use for all email related Servies. Syncs quickly as soon as you are connected to the internet. Also setting emails rules is pretty easy for example to redirect emails from a particular sender to a folder

Cons

Outlook search needs to be more refined as the search results are not always very accurate

Filippo
Filippo
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MIcrosoft Outlook Review

Reviewed on 2024/03/16

Excellent experience overall. Besides some configuration issue, the program works very well and it...

Excellent experience overall. Besides some configuration issue, the program works very well and it brings several useful features.

Pros

The interface. Its easy to user, clear and you have all important info at glance. I like the layout and the button styles as well.

Cons

It hangs. Now less than before but in the last years Outlook was having troubles in handling large quantity of data. With the cloud service its much better (no more psts) but now it hangs when facing poor network performances.

Crystal
Overall rating
  • Industry: Individual & Family Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

My Outlook on Outlook (MS)

Reviewed on 2024/08/11

Pros

I like the fact that it is user friendly with simple help solutions

Cons

The online application is not my thing. Idk why, but the actual app just works better for me.

Alternatives Considered

Gmail

Reasons for Choosing Microsoft Outlook

I needed something that I could see all of my emails in. I integrated my yahoo and gmail to outlook. It was a pretty easy process after reading the instructions

Switched From

Yahoo Mail

Reasons for Switching to Microsoft Outlook

I choose MS Outlook because it was/is easy to Integrate my other email accounts together in one place
David
David
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Outlook made changes just to make changes. Difficult to use without reason

Reviewed on 2024/08/05

I have used Outlook for over 20 years. Typically , with an update, new features are added and the...

I have used Outlook for over 20 years. Typically , with an update, new features are added and the overall look and feel changes. This newest one is so difficult and different to use. they even changed the mouse buttons. For example, right clicking a misspelled word used to bring up options to correct it but now you have to hit your left mouse button on the word.

Pros

I have been using Outlook for years and it is what I know very well. Th eolder version is easy to use and the functionality is user-friendly.

Cons

I despise the newest version of Outlook. Nothing is in a place that makes sense for the user. Features are difficult to find and even missing in some places. It is not a product that works well and it seems Microsoft wanted to make it as difficult to use as possible.

Stuart
Stuart
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

The All-In-One App for Your Daily Business Needs

Reviewed on 2024/06/29

It is a pleasant all-in-one app that integrates everything I need to do at work in one place when...

It is a pleasant all-in-one app that integrates everything I need to do at work in one place when interacting with my colleagues and external contacts.

Pros

It connects all the productive parts of the daily life of a working person in one life - email, calendar, contacts and tasks and then onto the rest of the Office 365 Apps

Cons

It is very cluttered when on a small Surface Pro screen - you need a big display when all the alerts and insight views are enabled.

Amit
Amit
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Microsoft Outlook: Useful tool to prioritize your work

Reviewed on 2024/06/11

The overall experience is quite positive for effective communication and timely response is a best...

The overall experience is quite positive for effective communication and timely response is a best tool by Microsoft.

Pros

It helps us to prioritize the work, ensure timely response for a better client response.

Cons

The application lags at times then need to refresh it get the fresh emails and got a limited storage capacity of old emails.

Kyle
Overall rating
  • Industry: Warehousing
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MS Outlook, is there even another option?

Reviewed on 2024/08/06

I've been using it forever, and don't see myself using anything else. Maybe Mozilla Thunderbird if...

I've been using it forever, and don't see myself using anything else. Maybe Mozilla Thunderbird if I'm feeling nostalgic

Pros

Easy to use, customize. straight forward. widely adopted among other businesses

Cons

I am not a fan of the "new outlook" as it function more like the web application, but as a desktop application. Some features are not available on the new one (which I think they're working on adding hopefully)

Jim
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I love Microsoft Outlook

Reviewed on 2024/02/14

My overall experience on the scale of 1 to 10 I give it a 9 only reason I don't give it a 10 is...

My overall experience on the scale of 1 to 10 I give it a 9 only reason I don't give it a 10 is because I don't know how to use some of the features

Pros

I use my Outlook as my main way to communicate with all my clients and customers. I'm in real estate, the use emails daily. One feature I really like is what is on my Outlook at home, is also on my Outlook at the office computer, and on my cell phone.

Cons

I really don't have any cons, except sometimes it can be a bit overwhelming all it can do.

Sara
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MIcrosoft Outlook the email client

Reviewed on 2024/04/09

I may say Microsoft Outlook is mandatory if you have a business email and send and receive a lot of...

I may say Microsoft Outlook is mandatory if you have a business email and send and receive a lot of mails.
I think it's the best email client, you can manage all your emails is a very smart way; the interface is clean and intuitive. You can create your own folders and add rules to them to organize the messages. There are a lot of addons for Outlook for a useful integration with most used (third party) programs. The calendar will help you to schedule your appointments, meetings and task to do.
If you need information you will easily find the answer on internet.
It's worth the price!

Pros

Easy to use
Lot of support and informations
Lot of addons

Cons

You need a license
I don't like some layout changes of features

Alternatives Considered

Thunderbird

Reasons for Switching to Microsoft Outlook

Because Thunderbird is free and quite known.
Anjelina
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Adaptive SW to your needs for managing your mail box

Reviewed on 2024/10/03

I'm using outlook in my day to day work & I'm pleased with it. I have adapted to its logic &...

I'm using outlook in my day to day work & I'm pleased with it. I have adapted to its logic & structure.

Pros

The possibility to operate with the emails, calendar, tasks, teams & the interactivity between them. Classical email feature are very convenient. Schedule email for future delivery. Calendar is very useful, suggested times

Cons

Restricted access to old data; Difficulties with the visibility of shared calendars

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Outlook experience

Reviewed on 2024/06/27

I like the way outlook design it’s very understandable and we can communicate easy. Is easiest way...

I like the way outlook design it’s very understandable and we can communicate easy. Is easiest way to schedule teams meeting with customers within minute

Pros

Is easy way to communicate through email

Cons

I can easily flagged the email which I feel it’s important and we can attache links and files

Abhishek
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Swiss army knife Mail client

Reviewed on 2024/08/01

Excellent mailbox with services as single point for all email communication.

Excellent mailbox with services as single point for all email communication.

Pros

Mail Client with all the features.
Ability to add even Gmail / third Party mailboxes mailboxes.
Supports IMAP , POP and all email configurations.
Has great integration with teams and other Microsoft products like Microsoft To-do.

Cons

Basic user licenses don't have access to outlook client.
No much customization options like themes

Shubham
Shubham
Overall rating
  • Industry: Market Research
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Microsoft Outlook Review

Reviewed on 2023/10/14

Pros

Outlook has got everything what a business needs from it's emailing tool. We can check delivered notification, read receipts and we can easily integrate it with any other external tool to streamline the process. We can easily personalize it according to our needs.

Cons

Sometimes it works very slowly and creates some issues and they should now considering changing the UI as it's been long.

Shailyn
Overall rating
  • Industry: Insurance
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Worth Having at Work

Reviewed on 2025/01/16

Outlook keeps track of all my scanned documents, contacts, and any important emails I need to hold...

Outlook keeps track of all my scanned documents, contacts, and any important emails I need to hold onto. Also helps me communicate quickly and efficiently with my busy clients.

Pros

Easy to navigate, easy to organize my emails and keep track of all my contacts.

Cons

Nothing really comes to mind. It makes my workday quite easy.

Audrey
Overall rating
  • Industry: Broadcast Media
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Used daily for the last five years.

Reviewed on 2024/05/06

Very positive. Great for businesses to use daily.

Very positive. Great for businesses to use daily.

Pros

The inbox has "Focus" and "Other" folders. You can expect less important emails to land in the Other folder, while important ones land in the Focus folder, all while staying separate from the Spam folder.

Cons

Sometimes, when I change my password at the office, it doesn't change on my computer at home. I'm not sure if it is operator error, or if it is a glitch with Microsoft.

Kyle
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Best Email service for Business

Reviewed on 2023/11/20

Fantastic overall experience, makes my work life so much easier and it really is built specifically...

Fantastic overall experience, makes my work life so much easier and it really is built specifically to help you do a better job at your profession the way it is organized...etc. Best email service for an organization. So far above other tools.

Pros

The ability to create folders and save your emails and organize them very well, as well as the ability to mark them read VS not and how CLEARLY you can see whether or not they have been read or not. Easy integration with teams and setting up meetings directly in the email...etc.

Cons

I wish there was a setting when I deleted something to automatically mark it as "Read" in my deleted items, I hate seeing unread messages even in my deleted items. Also the ability to better scan out and make some emails notified as junk.