Microsoft Word

4.7 (2,430)
Write a Review!
Word processing software for document generation & sharing.

Overall rating

4.7 /5
(2,430)
Value for Money
4.4/5
Features
4.7/5
Ease of Use
4.6/5
Customer Support
4.2/5

97%
recommended this app
Sort by

2430 Reviews

Przemek
Przemek
Overall rating
  • Industry: Translation & Localization
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great word processor

Reviewed on 2024/02/07

I use Word on a daily basis to verify documents. I use track changes, the option which really saves...

I use Word on a daily basis to verify documents. I use track changes, the option which really saves my time and makes my work easier. I highly recommend the app!

Pros

Modern versions of Microsoft Word are simply amazing. They feel light and clean. There is a plethora of options and functions neatly organised and easily accessible.
there are a lot of resources to browse when you need help.

Cons

I do not really like Microsoft support system. Whenever you speak to the agents they always tell you the same thing, sometimes completely irrelevant and it is much easier to find support on your own online.

Overall rating
  • Industry: Higher Education
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Microsoft Word: A Perspective on Collaboration and Ease of Use

Reviewed on 2024/11/22

Overall, Microsoft Word is my preferred word-processing platform and has expedited my ability to...

Overall, Microsoft Word is my preferred word-processing platform and has expedited my ability to collaborate with teammates, especially in governance-related matters.

Pros

I like the revised features of Microsoft Word and its ability to be my central word-processing platform. The inclusion of Microsoft Word in the Office 365 space, adds a layer of collaboration and automation.

Cons

There are times when Microsoft Word can be a bit buggy. For me, this traditionally occurs when formatting documents into a Word file. Using the paragraph feature can sometimes mitigate this, but there are times when you have to do additional troubleshooting which can be a time grab.

Shea
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 1.0 /10

Horrible Unreliable Program

Reviewed on 2024/05/14

Pros

Nothing, this software is literally from h#$%

Cons

This software is not reliable, I've been writing a book - and I saved my file. When opening the file the next day, large sections were deleted randomly throughout the book, and 9 pages of information were missing, scattered. I had to re-piece together what sections were even missing, and now I have to write them entirely from scratch again. Autosave feature will not work, and no autosaved files were stored even with all those features turned on. The program is highly unreliable and I wouldn't recommend anyone to trust this platform.

Monica S.
Overall rating
  • Industry: Legal Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Microsoft Word is the industry standard

Reviewed on 2024/10/13

I was resistant to converting from WordPerfect to Microsoft Word at my law firm. I was the first to...

I was resistant to converting from WordPerfect to Microsoft Word at my law firm. I was the first to try it before we converted the whole office.

Pros

It is easy to learn and use. Most people use it so sharing documents is convenient.

Cons

I’ve been using it for decades. Previously you bought Microsoft Suite. I don’t like that we pay yearly or monthly.

Xolani Simphiwe
Overall rating
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Big ups to Microsoft Word

Reviewed on 2024/11/21

Overall I'd say Microsoft Word is a great program. Its also a good tool to teach your six year old...

Overall I'd say Microsoft Word is a great program. Its also a good tool to teach your six year old how to type.

Pros

The font features.
Great for typing.
Header ad Footer feature is a addition to documents.

Cons

Having to create/draw my own table is a nightmare, and when using online Word, the auto correct would change from the correct word to an incorrect one.

Ailton
Overall rating
  • Industry: Higher Education
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very reliable

Reviewed on 2024/12/17

Like i siad its been the only writting software editor ive always used,from the begining ,ive used...

Like i siad its been the only writting software editor ive always used,from the begining ,ive used it to create Curriculum's ,writting Essays for university ,cover letters for jobs ,professional reports ,etc,etc...

Pros

Its the one and only writting software i have ever used ,its easy to use, easy to learn,has a multitude of tools ,templates,fonts,wordcount and now with the introduction of Co pilot and other AI platforms,its unbelievable.

Cons

its overall format and display needs an update,its windows 11 looks modern but Word looks very old fashioned ,id like to see some changes.

christy
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

An exceptional tool for my everyday tasks

Reviewed on 2024/12/07

My experience with Microsoft Word has been exceptionally favourable, particularly regarding its...

My experience with Microsoft Word has been exceptionally favourable, particularly regarding its adaptability, functionality, and widespread use.

Pros

The ease of use and the robust features for writing, editing and formatting documents.

Cons

its performance issues when working with complex documents.

Aaron
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Word is still the best document software and worth the time investment to learn

Reviewed on 2025/01/03

Pros

I have been using Word for over 20 years and have seen it evolve through many versions. It has maintained its core functionality extremely well while adding a plethora of features and tools. In a Sharepoint environment, there are so many great collaborative tools that allow multiple users to create and revise documents together. A must for all businesses and educational settings!

Cons

Most users are only familiar with a fraction of the features and functionality available, so there is a learning curve necessary and sadly fewer and fewer people seem to be getting that exposure as simpler tools flood the market, which is unfortunate. Word still has so much to offer.

Julius
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Spread the Word about Microsoft Word

Reviewed on 2024/11/13

Microsoft Word is one of my favorite software to use when it comes to the document writing with...

Microsoft Word is one of my favorite software to use when it comes to the document writing with some improvements on what you can add to it. It gives volume to the document and makes it more vibrant as compared to earlier version of the software.

Pros

Microsoft Word is one of the best software for writing documents with ease. I have been using Microsoft Word for more than 20 years now and I can see the development of the software over the years.

Cons

The thing that I like the least about Microsoft Word is the insertion of images and how it wraps with the written document. The selection are a bit confusing at times so you are required to do trial and error to get your desired results.

Grace
Overall rating
  • Industry: Higher Education
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Microsoft Word stands the test of time.

Reviewed on 2024/12/04

Microsoft Word has rightfully stood the test of time. It's organizational features, ease of use,...

Microsoft Word has rightfully stood the test of time. It's organizational features, ease of use, and pre-designed templates can be a great addition for organizations that need functionality, customization, and proper organization with their important documents.

Pros

Microsoft Word is a user-friendly system that makes creating and organizing files a simple process.

Cons

Adding more fonts would be a plus! Also, if there is a way to integrate design systems into Microsoft that would be a fantastic because of the nature of my job. Although I am the Front Desk Receptionist Manager at Calvary University, I often do graphic design work for posters, slides, etc.

Ezra
Overall rating
  • Industry: Luxury Goods & Jewelry
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Word Up.....fast

Reviewed on 2024/08/06

This is the complete word processing application that always works smoothly. The overall cost of...

This is the complete word processing application that always works smoothly. The overall cost of the software is a little higher than i think should be asked but all in all it is well worth every penny when you save time and headache in the long run.

Pros

Microsoft Word is an all in one, easy to use, professional and feature rich word processing application that never lets me down and gets the job done quickly and beautifully.

Cons

I dont like the selection of fonts provided by microsoft. I had to download some of my own and added them manually.

Elizabeth
Overall rating
  • Industry: Higher Education
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

There's a reason this one survived

Reviewed on 2024/06/20

I've used (and taught people to use) word processing programs for more than 30 years (anyone...

I've used (and taught people to use) word processing programs for more than 30 years (anyone remember Word 6?), and produced everything from web pages to book-length documents using it. Over the years it has become a reliable and multi-featured product, but the "look and feel" are stable.

Pros

While there are still good and popular options out there (Sheets and Google Docs), for education purposes Word is the standard: it's compatible with LMS systems, stable, has lots of features, and is convertable between applications and formats.

Cons

Maybe a few too many features? I'm not a fan of its aggressive automation either, although I do still appreciate spell check. The real concern is cost, which is helping shift education systems to Google options.

Marissa
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good document writing software

Reviewed on 2024/10/22

I use it daily and have tried other alternatives but word is by far the best.

I use it daily and have tried other alternatives but word is by far the best.

Pros

I like that it has online and Desktop and mobile apps
Lots of different font options
simple and clean layout

Cons

When subscription is through corporate account you need to constantly sign in again and again to use

Alternatives Considered

Google Docs

Reasons for Switching to Microsoft Word

Microsoft is simple, intuitive, runs well on business computer
Paolo
Overall rating
  • Industry: Import & Export
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Microsoft Word - five stars

Reviewed on 2024/09/18

I use Word every day to create and read documents.
It has a lot of features, not only "text...

I use Word every day to create and read documents.
It has a lot of features, not only "text related" (e.g. you can insert images, graphs, create tables, protect your file with password...). I tried other products for word processing, but Microsoft Word is the best.

Pros

I think Microsoft Word is the best text editor ever. During the years it has been improved a lot (but it was already the best at its beginning). Creating a document (for example a letter, a manual, a gift card or banner) is really easy, plus you can choose among a lot of templates instead of starting from zero.
The interface is simple and clean, in the home section you have most of the features you need. Just choose the font and its size if you don't like the default ones. You can save your files as docx but also you can convert them to pdf thanks to microsoft print to pdf (simply press CTRL P and choose the virtual printer).
Word is a stable program, runs smooth and you can interact with files created with older versions without any problem.

Cons

Obviously you have to buy the office suite to use Word, but it's worth the price (there are many plans available).

DR ROUFIDA
DR ROUFIDA
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Efficiency and versatility

Reviewed on 2024/07/17

I use extensively for creating, editing, and formatting documents across various projects and tasks.

I use extensively for creating, editing, and formatting documents across various projects and tasks.

Pros

its user-friendly interface and powerful features

Cons

its occasional complexity especially for new users who may find advanced features

Lara
Overall rating
  • Industry: Public Relations & Communications
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Word helps the team and our clients

Reviewed on 2024/10/04

Overall, Word is very helpful in my day to day work, allowing me and the team to comply with some...

Overall, Word is very helpful in my day to day work, allowing me and the team to comply with some of the needs of our clients for their documents and formatting

Pros

Accessible for everyone I work with, allows me to insert images and edit press releases

Cons

Autosaving every few minutes would be very helpful! Also, it'd be perfect if it were more integrated with google workspace and we could be able to edit at the same time when opeing the file on the desktop

Tyler
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Word - Nothing Better

Reviewed on 2024/10/17

Great, if I have a document need it's the go to source. I would not use any alternatives as it's...

Great, if I have a document need it's the go to source. I would not use any alternatives as it's simple and easy to create any document that I may need.

Pros

Microsoft Word is the gold standard for creating documents. Simple to use, can easily save and send, and the ability to edit the document to fit your needs is significant.

Cons

The only issue is that there are certain times where I will need to add images and if there are multiple images, the interface can get wonky. I have encountered minor bugs that make me have to start with a completely new document.

Kristan
Overall rating
  • Industry: Construction
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Microsoft Word: changes in live time

Reviewed on 2024/10/18

Overall I am very happy with Microsoft Word. The ability to host documents on the cloud allows for...

Overall I am very happy with Microsoft Word. The ability to host documents on the cloud allows for live changes to be made between users. This is collaborative and efficient.

Pros

The ability to work share documents with colleagues makes editing, commenting and publishing a really satisfying experience.

Cons

The limited ability to format and integrate graphics from other programmes.

Laura
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Why Choose Word

Reviewed on 2024/10/02

Overall word does everything that we as a business need it for.
Allows us to use our company...

Overall word does everything that we as a business need it for.
Allows us to use our company headers and footers for easy personalisation for letters and allows easy editing for contracts.

Pros

How many things you can do on word is always impressive, anything you want from graphs to letter templates and contracts.

Cons

How sometimes finding things is hard, no easy how to guide for word and all the possibilities.

Andrew
Andrew
Overall rating
  • Industry: Defense & Space
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

The gold standard for word processing

Reviewed on 2024/10/05

It's a sturdy work horse that I've used for literally decades now and will continue to as it's the...

It's a sturdy work horse that I've used for literally decades now and will continue to as it's the defacto standard worldwide.

Pros

Microsoft Word is still the gold standard for word processing, simple to use, can do virtually anything you need it to do and is universally accepted everywhere.

Cons

Formatting and adjusting media into documents is still it's weak spot and always has been, it's improved over the years but still not what I think most people would expect.

Melinda
Overall rating
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Top notch word processor for creating and editing professional documents.

Reviewed on 2024/10/24

Microsoft Word is a valuable word processor I use daily to accomplish work tasks. I don't feel you...

Microsoft Word is a valuable word processor I use daily to accomplish work tasks. I don't feel you can find a better product that creates high-quality documents, and the ease of saving and sharing documents is a huge positive. Creating and editing work is quick and easy with Microsoft Word!

Pros

Microsoft Word makes creating professional Word documents easy. The editor tool ensures documents have no mistakes. The dictation button is an incredible time saver and the amount of tools available allows you to create just about any kind of document you could need.

Cons

It takes time to learn how to use all the tools available in the software. You must have some knowledge of computers to effectively use Microsoft Word and documents created in Word sometimes encounter formatting problems when opened in other software.

Verified Reviewer
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A User-Friendly Guide

Reviewed on 2024/02/07

Overall experience with Microsoft Word is like amazing

Overall experience with Microsoft Word is like amazing

Pros

In Microsoft Word I liked the most is Collaboration tools in Microsoft Word enable real-time editing, document sharing with customized permissions and also integration with cloud services.

Cons

I am using Microsoft Word from more than a year,
I personally like this!

Chris
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great Document Product

Reviewed on 2024/06/21

Pros

I like there are so many possibilities with Word. It much more than just a program to type up a document. We've used it for automatically pulling in data from a database with merge fields and it saves a lot of time.

Cons

It has it's bugs sometimes just like any other program. The most trouble I've had with it is the normal.dotm getting messed up sometimes.

Alternatives Considered

Apache OpenOffice

Reasons for Switching to Microsoft Word

It's better overall
Lisa
Overall rating
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Will never use anything else

Reviewed on 2024/10/07

Overall, I would never use anything else. Beside all the different documents you can create with...

Overall, I would never use anything else. Beside all the different documents you can create with Word, I really like the integration with One Drive so I can access my documents anywhere. Using Word is so easy and useful in my personal and professional life.

Pros

I enjoy using Microsoft Word because of the all the different documents that you can create. Letters, resumes, essays, newsletters, cards, etc. The list goes on and on.

Cons

I have a love/hate relationship with the autosave feature. Sometimes I am so thankful and then when I open a document to use as a template and make changes, it autosaves when I should have saved a copy first. Overall, that is a user error and not a Microsoft issue.

Quishea
Overall rating
  • Industry: Accounting
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Greatest Word Processing Software on the market!!

Reviewed on 2024/11/05

Overall, my experience with Microsoft Word has been very positive. It is a great tool that meets...

Overall, my experience with Microsoft Word has been very positive. It is a great tool that meets all of my word processing needs. I appreciate the extensive features, ease of use, and the collaboration aspect. While there are some cons around the cost and complexity, the benefits it offers outweigh those issues. I would recommend Microsoft Word to anyone who wants a reliable word processing solution.

Pros

Microsoft is an awesome software. I really enjoy features like spell check, grammar check, and thesaurus because they improve the quality of my writing. These features make it easier to produce polished work.

Cons

While it has many advanced features, some people may find them overwhelming to use. It can be a lot of functions to manage at once if they only require basic word processing.