Google Docs

4.7 (28,371)
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Online document creation and editing

Overall rating

4.7 /5
(28,371)
Value for Money
4.8/5
Features
4.5/5
Ease of Use
4.7/5
Customer Support
4.3/5

97%
recommended this app
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28371 Reviews

Desiree
Desiree
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Google docs offers what you need.

Reviewed on 2025/01/30

Overall my experience has been a good one. A few issues with a previous device and it not working....

Overall my experience has been a good one. A few issues with a previous device and it not working. But thats the only issue in the long amount of time I have been a consumer.

Pros

Being able to share my docs everywhere. I can use it on a laptop,phone, desktop and others and all my important saves are in the same place. The spell check and grammer suggestions is also fantastic. Sometimes when you are doing something in a hurry you miss things or make mistakes and this finds them in less than a second. Its easy to use for all ages also.

Cons

At first it was a little difficult navigating some of the tools it offers. It also for whatever reason refused to work on one of my previous phones. Customer service tried to help but we couldn't figure it out.

Lucie
Overall rating
  • Industry: Insurance
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Google Docs

Reviewed on 2025/02/27

Google Docs is the best alternative for Word, is free and works great. Sharing and collaboration...

Google Docs is the best alternative for Word, is free and works great. Sharing and collaboration are some important as increases productivity.

Pros

The fact that is a web app, I can use it on every PC where I have access and all the documents are stored in my drive and easy to access.

Cons

Sometimes when importing a Word document the formatting is broken.

Mary Jane
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Google Docs is a great tool for using when you have to share, communicate, & convert a lot!

Reviewed on 2023/08/15

I Absolutely love Google Software and products. They are my number one overall in the software...

I Absolutely love Google Software and products. They are my number one overall in the software community. They make things easy & sharable. They don't try to lock out other software and companies. They just always work!!!

Pros

It's easy converting to other software, it's ability to import clearly, data is never lost, it is so easy to receive and download information and to compare everything that is needed in informing and helping others.

Cons

I struggle with the appearance of some documents. I have been using computers for over 40 years and I guess I have a little OCD thing about how everything should look. I'm old school, we were taught that there were only so many acceptable formats. I've had to come along way since then.

April
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Google docs actually rocks!

Reviewed on 2024/12/24

Layout is self explanatory, easy to use, and for me free is a big aspect to why I choose to use...

Layout is self explanatory, easy to use, and for me free is a big aspect to why I choose to use Google docs.

Pros

Easy to use app free as well I can share documents after I view with others through the app and links to my Google spreadsheet app calendar etc

Cons

My only downside is not being able to access if im not connected to Internet.

Alternatives Considered

Microsoft 365, Microsoft Word and Microsoft Excel

Reasons for Switching to Google Docs

It's free all the time, does the same if not more only doesn't operate offline. That's minor to me so I do give five stars
Chris
Overall rating
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

What's up, Doc?

Reviewed on 2025/02/10

Pros

Intuitive design and integration with entire GSuite. I love the @meeting function that allows us to create meeting notes quickly and efficiently

Cons

I don't have a single negative Word to say

Melissa
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great app and convenient

Reviewed on 2025/01/15

Very convenient and free to use if you have a Gmail

Very convenient and free to use if you have a Gmail

Pros

I like the flexibility of this app and how it syncs nicely with my iPhone as well.

Cons

There used to be a long workaround for inserting an image, but I think that has now been updated. Otherwise that was the only problem I had.

cynthia
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love, love, love!

Reviewed on 2025/02/03

I have had nothing but success using this program.

I have had nothing but success using this program.

Pros

So easy to use. I love if you make a mistake you can undo it.

Cons

I don't think there is anything I don't like about the program.

Mitch
Overall rating
  • Industry: E-Learning
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Is perfect for collaboration

Reviewed on 2025/01/24

Overall, I really enjoy the features of google docs and use it quite frequently on team based...

Overall, I really enjoy the features of google docs and use it quite frequently on team based projects

Pros

I love how easy it is to work on any given document from anywhere at anytime.

Cons

The formatting and customizability was not as useful as that of microsoft word.

Christian
Overall rating
  • Industry: Internet
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great for document sharing

Reviewed on 2025/03/09

Google Docs is the best tool if you need to write documents and to be productive

Google Docs is the best tool if you need to write documents and to be productive

Pros

The software is quite simple and allows you to work on any device

Cons

It's not as flexible in the formatting department

Sian
Sian
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use and share

Reviewed on 2025/01/20

Really good experience, like the functions and the ease of sharing

Really good experience, like the functions and the ease of sharing

Pros

Very easy to use, has the same function as a word document but is easier to share and update

Cons

No cons for google docs based on my use of it

Mariella
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Definitely My Personal Favorite Google App

Reviewed on 2024/06/01

I really love and use Google Docs pretty much everyday, whether I find the need to do quick...

I really love and use Google Docs pretty much everyday, whether I find the need to do quick perusals in the stories I wrote or editing some documents which I can possibly do both online and offline. I really appreciate how I can definitely edit my documents offline and just have the changes applied once I am back online.

Pros

The first time I used this is back when I was a doing a paper with my classmates in my university and I appreciate how we simply don't need to justify our contributions because the history will simply show it. I appreciate it even more when I write my stories because I can even change the color of the paper that is said to help it easier to write even more. It is still my favorite Google App up to date and has never left my phone app list ever since.

Cons

There are honestly none because I truly love Google Docs and how convenient it is whether using it for personal purposes or even in professional matters. I love how it is pretty straight forward and you don't need to be tech-savvy to be able to use it.

Morgan
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

An Essential Software

Reviewed on 2024/09/13

Pros

Google Docs is my favorite. I use it everyday in some capacity--whether it is taking notes, collaborating with my team on a project, tagging outside organizations into a document, creating various informational sheets, etc. It works very well for our industry.

Cons

My only true complaint I have is the formatting when printing. If this could be fixed to work more similar to Microsoft Word, then I would have zero complaints.

Alternatives Considered

Microsoft 365

Reasons for Choosing Google Docs

Cheaper, works well with our Google Workspace, and not Microsoft...

Switched From

Microsoft 365

Reasons for Switching to Google Docs

Cheaper, works well with our Google Workspace, and not Microsoft...
Juan
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

No more Lost Docs

Reviewed on 2024/02/08

It has made my work as a writer easier and safer. I can have everything in Drive and not be afraid...

It has made my work as a writer easier and safer. I can have everything in Drive and not be afraid of losing any data. It has the history of the changes I have made to each of the files. It keeps my comments and notes, too.

Pros

What I like the most is that the document auto-saves, and if anything happens to the computer or any device I am working on, the file will still be in the drive. I won't lose it.

Cons

There is one little thing I still don't know how to do, and it is to activate a dark mode in which the page turns black.

Jon
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Not a panacea, but very useful

Reviewed on 2024/08/05

Have used for group projects as well as solo projects, from single page quick docs to year-long...

Have used for group projects as well as solo projects, from single page quick docs to year-long projects

Pros

Easily accessed. Quick to start if using basic features.

Cons

Confusing feature set. Surprisingly buggy for a Google product.

Gwendolyn
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Google Docs Does it For Me!

Reviewed on 2024/10/28

It is very accessible and user-friendly. I can easily use it with Gmail and Google Drive and allow...

It is very accessible and user-friendly. I can easily use it with Gmail and Google Drive and allow other users to access the document. It also helps with storage by saving documents and I don't have to always use Google Drive. It's cost effective and I'm able to train others on it.

Pros

I didn't have money to add Microsoft 365 to my laptop, so I used Google Docs for free.

Cons

I have a system that I use, which will not allow me to use Google Docs.

Lara
Overall rating
  • Industry: E-Learning
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Google Docs is a versatile and necessary program for any collaboration, big or small

Reviewed on 2024/07/30

Positive and useful. I depend on Google for so much more than just this - email, Google Drive, etc....

Positive and useful. I depend on Google for so much more than just this - email, Google Drive, etc. on a daily basis. The products are good and serve my needs as an independent contractor with 4 jobs, all different and all in education.

Pros

User-friendly and easy to deploy. I can share docs with anyone, anywhere, and edit in real-time.

Cons

Storage is on the light side, unless you have a company account that increases both your bandwidth and storage capabilities. Larger files also take longer to upload so if you're in a hurry, it is best to compress the files in a folder and upload the folder instead of individual large files.

Justin
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Google Docs the practical resource

Reviewed on 2024/08/05

My overall experience with Google Docs has been quite positive. I liked almost everything about it....

My overall experience with Google Docs has been quite positive. I liked almost everything about it. The collaborative features make it easy to work on documents with others, and the ability to access and edit documents from any device is convenient. The wide range of formatting options and easy sharing capabilities are also big pluses.

Pros

I believe the most appealing aspect of Google Docs is its ease of collaboration. The ability to work on documents simultaneously with multiple users and see real-time changes is incredibly convenient and conducive to teamwork. Additionally, seamless integration with other Google services and cloud storage functionality are highly valuable.

Cons

I liked almost everything about Google Docs, but one thing that I found inconvenient was its limited offline functionality. While Google Docs does offer offline access, the functionality is not as robust as working online. It would be helpful to have more features available in the offline mode for times when an internet connection is not available.

Haley
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Google Docs

Reviewed on 2025/01/02

I have been using Google Docs for a while and I love it. I definitely recommend it.

I have been using Google Docs for a while and I love it. I definitely recommend it.

Pros

I like the fact that it is cloud based accessible.

Cons

It has a few limitations on editing. I just try to find ways to work around the editing when I can.

Nikita
Nikita
Overall rating
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great Notepad for Everyone to Use

Reviewed on 2024/07/21

Pros

Best platform to manager documents and have them coedited across teams, organizations. Flexible and understandable UI on top of easy online editing. Almost every user has years of experience or familiarity with the tool.

Easily extends filemanagement via apps on other devices and even phones.
A lot of integrations available with existing CRMs and other tools.

Cons

Sometimes copies can become annoying and get to be created mistakenly or due to sharing complexity.
The tool works only online. Some utilities are done in an interesting manner which is not straighworfard.

Shivam
Overall rating
  • Industry: Farming
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Google Docs review

Reviewed on 2024/02/13

Pros

Its cloud-based platform ensures accessibility and ease of use across devices, enhancing productivity and teamwork.

Effortless collaboration and cloud-based accessibility streamline productivity in Google Docs.

Cons

some users may find limitations in formatting options or offline functionality compared to desktop word processing software.

Enish
Enish
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Google Docs: An Efficient and Collaborative Tool for Everyday Use

Reviewed on 2024/11/30

Google Docs has been a reliable tool for both personal and professional use. It’s a must-have for...

Google Docs has been a reliable tool for both personal and professional use. It’s a must-have for anyone who values productivity and teamwork.

Pros

What I like most about Google Docs is that it makes working with teams, whether remote or in-office, incredibly efficient.

Cons

It sometimes struggles with handling very large documents smoothly.

Verified Reviewer
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My go to web application

Reviewed on 2024/04/05

Pros

Google Docs is my go to Web application. I write all of my files and my notes in Google Docs. What I like most about this application is that it is easier for me to access my files or documents even when I am not connected into a Wi-Fi because it allows me to download my files offline.

Cons

I like least about the Google Docs is, I can’t seem to figure out how to customize certain elements. However , I can easily find instructions on how to change the entire page's layout but I am having a hard time when it comes to to smaller details like headers or footers.

Manish
Overall rating
  • Industry: Financial Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

It help me note down anything without having a pen and paper.

Reviewed on 2024/12/26

It has changed the way I write radically; its collaboration, efficiency and accessibility features...

It has changed the way I write radically; its collaboration, efficiency and accessibility features have taken writing to the next level. Google Docs allows me to easily translate ideas into text and all, whether I'm writing a school project, a professional report, or a creative writing project.

Pros

Google Docs has completely transformed how I write and collaborate. Some of my favorite things are real-time co-editing with others, built-in commenting/suggestion tools, and version history that keeps track of every change, so nothing gets lost.

Cons

This has a lot of great features, but sometimes is missing advanced formatting or layout options that you might find in other word processors.

Emma
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best collaboration tool!

Reviewed on 2025/02/21

Google docs is a staple tool. It's got all of the basics we need to keep notes, collaborate on...

Google docs is a staple tool. It's got all of the basics we need to keep notes, collaborate on projects, and share information. It is so helpful for our team to all be working within the same document.

Pros

I love working with other people on Google Docs. It's by far the best collaborative tool. I enjoy being able to see what was changed and by who. It has all the familiarity of document software - so it ranks high on ease of use.

Cons

This is a hard one to answer. What I like least about Google Docs is probably if/when the formatting changes when a document is published or converted to a different type (for example, PDF).

Verified Reviewer
Overall rating
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Google Docs: very useful to anyone.

Reviewed on 2025/01/09

I find it very useful for keep notes and writing. You can also design it as a quiz or questionnaire.

I find it very useful for keep notes and writing. You can also design it as a quiz or questionnaire.

Pros

Its absolutely free to use. It has an auto save feature so i never lose my work no matter what.

Cons

Its limited in fonts and other features.