RUN Powered by ADP Reviews
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783 Reviews
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
I've been an ADP user since 1999 and it's always been growing with us!
Reviewed on 2017/12/05
Pros
Constant updates and ADP actually listens to the feedback of their customers. I LOVE having a dedicated manager to answer my questions or to direct me in the right direction.
Cons
I wish that when setting up a new tax that needs an ID #, that ADP would handle contacting the state for id #'s, etc.
Response from ADP
Hi Heather -
Thank you for providing a positive review of our WFN platform. We appreciate your business and loyalty to ADP!
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
ADP Run is user-friendly
Reviewed on 2022/07/01
My overall experience has been really good. Their customer service has been excellent as well.
My overall experience has been really good. Their customer service has been excellent as well.
Pros
ADP Run is exceptionally easy to use for payroll. The screens are pretty self explanatory and ADP sends you e-mail notices to remind you to post your payroll. The payroll reports that you can generate also integrate easily on other software.
Cons
There is very little that I dislike about this software. The only issue that once you post your payroll, there can be no changes. I wish that there was a 30 minute grace period, but overall, ADP really did think of everything.
Alternatives Considered
QuickBooks PayrollReasons for Choosing RUN Powered by ADP
This gave us a way to do direct deposit and avoid all hand-cut checks.Switched From
QuickBooks PayrollReasons for Switching to RUN Powered by ADP
It seemed to be the easiest to use, both from a time standpoint and was not too complicated. Also, it featured back-up customer service to help us along the way.- Industry: Veterinary
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Horrible Customer Service and Clunky Software
Reviewed on 2020/12/28
Overall, the payroll portion was easy to use, easy to run, and reports were adequate. For the...
Overall, the payroll portion was easy to use, easy to run, and reports were adequate. For the price, we felt that the features were lacking and difficult to setup. Customer service was a joke and it took to long to get a returned answer.
Pros
The sales team over promised and then disappeared after we installed the software. The features that were available were so/so and appeared to be clunky. To process payroll was adequate and easy to operate. Reports were fine and gave me everything that I needed to easily enter payroll into our accounting software.
Cons
The HR features that we had tied to the payroll were a joke. Expert HR was nothing more than a phone call to someone that would then transfer you to someone else, that would then transfer you to someone else, and by the time it was over you forgot your question.
Response from ADP
Tiffany,
We welcome all feedback to ensure RUN? Powered by ADP continues to empower small businesses to more efficiently manage their payroll and HCM needs.
We are sorry to hear of your experience with RUN? and will pass along this feedback to our Product & Sales Teams. We are always working to enhance RUN? and delight our users.
Your feedback is very important to us here at ADP so we thank you for the review.
- Your RUN Powered by ADP? Team
- Industry: Real Estate
- Company size: Self Employed
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good software but expensive
Reviewed on 2020/06/09
Liked it and ADP but the price went up. Interesting that when I requested no increase I got it...
Liked it and ADP but the price went up. Interesting that when I requested no increase I got it once but not again. When I said I was going to leave I wasn’t offered anything to keep my account. Months later I got calls and a million emails offering me months for free and no W2 charges. I would have stayed since I liked the product and the company and would have liked not to go through the pain of a change.
Pros
Easygoing use. Reports very good.access. ADP provides lots of HR info.
Cons
It is quite easy to use. The reports are well designed and easy toI asked about no increase I got it once but not again. When I said I was going to leakreques
Alternatives Considered
Paychex FlexReasons for Switching to RUN Powered by ADP
They gave us a good offer and the change was seamlessResponse from ADP
Joan,
Thank you for your feedback on RUN Powered by ADP?!
We are happy to hear that RUN? provided you with features and functionality that are easy to use and efficient, allowing you more time to focus on your small business.
We appreciate your feedback and our RUN? Service Team would love the opportunity to discuss your experience with you. We hope to partner with you again on your payroll and human capital management needs.
- Your RUN Powered by ADP? Team
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Customer Support
Reviewed on 2022/12/20
Overall my experience with Run by ADP has been very positive. I will continue to use this software...
Overall my experience with Run by ADP has been very positive. I will continue to use this software and will recommend to other business associates.
Pros
The best part about Run by ADP is the customer support. They are available and have short wait times to speak with someone. They are super helpful and take the time to walk me through the software functionality. Additionally the software is relatively user friendly and simple to deploy. It makes payroll so simple!
Cons
There isn't anything that I don't like about the software. It has the features and functions that I look for in a payroll processing system.
Alternatives Considered
Paychex FlexReasons for Switching to RUN Powered by ADP
I picked ADP because of the customer service and the features and benefits.- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to Use Payroll Software
Reviewed on 2021/02/22
I had a great experience using this software and ultimately only switched due to the need to offer...
I had a great experience using this software and ultimately only switched due to the need to offer benefits.
Pros
The software is intuitive, easy-to-use and secure.
Cons
I have no complaints apart from the constant password changing required.
Reasons for Switching to RUN Powered by ADP
I was offered a great introductory price as well as some incentives from my bank (Chase)Response from ADP
Kristen,
Thank you for your feedback on RUN Powered by ADP?!
We are happy to hear that RUN? provides you with features and functionality that are easy to use and efficient, allowing you more time to focus on your small business.
We appreciate your partnership on your payroll and human capital management needs.
- Your RUN Powered by ADP? Team
- Industry: Logistics & Supply Chain
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Company
Reviewed on 2023/02/25
Excellent. [sensitive content hidden] made the process easy and was involved with every step of our...
Excellent. [sensitive content hidden] made the process easy and was involved with every step of our integration.
Pros
I have used ADP on and off with companies I have owned or been an officer of since 1997. The company and the people who work here are knowledgeable and good people to work with.
Cons
The software is not well put together and doesn't flow naturally. Additionally, screens will freeze on you and you will have to start over.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
One of THE BEST!
Reviewed on 2022/12/18
Overall, it has been great - definitely exceeded my expectations regarding what they can do other...
Overall, it has been great - definitely exceeded my expectations regarding what they can do other than just payroll.
Pros
Ease of use, customer support, features of the product
Cons
The fact that only SOME things can be completed from the App
Alternatives Considered
PaycomReasons for Switching to RUN Powered by ADP
Difference in the features and how the product is rolled out. Run has a stress-free process for implementation.- Industry: Construction
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Huge time saver
Reviewed on 2022/07/22
Pros
The ability to run payroll quickly and easily was a huge draw. The biggest benefit is the knowledge that we are compliant with all of the ever changing tax requirements. All of our taxes are paid automatically which is also a huge time saver. I'm excited to see how it helps with year-end reporting.
Cons
Integration with the desktop version of Sage 50 was a little cumbersome. It works, but doesn't import the data in the way that we were used to. It's just fine, but not perfect. Setup happened at the end of a quarter and took a little bit too much back and forth to get working properly. Support wait times were unusually high.
- Industry: Industrial Automation
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User Friendly and Time Saver
Reviewed on 2022/05/11
We have had an absolutely wonderful experience with ADP Run. The set up was easy and they walked us...
We have had an absolutely wonderful experience with ADP Run. The set up was easy and they walked us through every step getting started. Their help functions are awesome and always help me with any questions quickly and efficiently. I love how user friendly their portal is and the employee portal is a great help for all of our employees to track their weekly pay.
Pros
The portal is so user friendly and the online chat function is great and easy to get help
Cons
I have had no problems with this program.
Response from ADP
Samantha,
Thank you for your review of RUN Powered by ADP?.
We love hearing that our RUN Powered by ADP? is easy and intuitive for you!
We appreciate your feedback and as always we continue to strive to add value to your organization and to add time back into your day through our products and services.
- Your RUN Powered by ADP? Team
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
The customer service is outstanding even late at night.
Reviewed on 2021/02/15
I have been using this software and ADP for 5 years. There have been more than a few times where...
I have been using this software and ADP for 5 years. There have been more than a few times where something went seriously wrong on a payroll day and I was not able to run the payroll at my normal time. Inevitably, I am up late finishing it, "Murphy's law" happens, and I run into a problem on that particular night. It is nice to know I can get help when I need it.
Pros
This is easy to use and set up payroll software if you use ADP for payroll. When you sign up with ADP then you are given a dedicated customer service team that specializes in teaching you how to use the software. After about 60 days they allow you to call into their 24-hour customer service team from then on into the future. If you are ever stuck late at night trying to finish payroll and run into a problem, they answer the phone and help you solve the issue so can finish the job.
Cons
ADP is more expensive than a local payroll company. Although I like to support local small businesses like mine, it is nice to know that the payroll will be done right the first time. Your employees will appreciate it.
Alternatives Considered
Paychex FlexReasons for Choosing RUN Powered by ADP
Reliability and certainty that my tax payments would be made for the business on time.Reasons for Switching to RUN Powered by ADP
My accountant at the time had some experience from clients using it and recommended it to me to use.Response from ADP
William,
We welcome all feedback to ensure RUN Powered by ADP? continues to empower small businesses to more efficiently manage their payroll and HCM needs. We are glad to hear you find a user friendly experience within RUN along with quality support from the RUN Service Team.
Thank you for the feedback on the fee structure. We are always working to enhance RUN and delight our users so we value your insights.
- Your RUN Powered by ADP? Team
- Industry: Performing Arts
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Expensive but good
Reviewed on 2023/06/15
Overall satisfied with ADP, but switching to another provider that has a better timekeeping tool to...
Overall satisfied with ADP, but switching to another provider that has a better timekeeping tool to save me ttime and money.
Pros
Easy to use and get up to speed. Simple and easy to run payroll. Love that the system reminds you when you need to run payroll. Support is also good when needed. Most questions are answered quickly. Love not having to worry about filing payroll taxes, etc. ADP does all this for you which saves a small business owner lots of time that would spent on these things.
Cons
Timekeeping app was not great and expensive compared to other payroll providers. The integration with QuickBooks is clunky and makes it hard to categorize payroll the way we need to track it for costs.
- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Solid HR Platform
Reviewed on 2018/02/12
Overall, we find ADP RUN to be useful and a pretty good value for the money. It saves us time and...
Overall, we find ADP RUN to be useful and a pretty good value for the money. It saves us time and works as expected 99% of the time with no downtime. ADP has really good customer service and we've enjoyed the integration with the retirement services. RUN is robust and offers a lot of different, useful features.
Pros
We've been using ADP RUN for a few years now and have enjoyed our experience with the system. It makes payroll a breeze and provides our staff members with an easy-to-use timecard and information portal, which allows them to see their pay stubs, W-2s, and retirement balances. Errors within the system are rare, and the ADP customer service team is extremely responsive if any issues do arise. W-2 forms are generated automatically for us to mail out and ADP also helpfully files tax and employment reports, which saves a ton of time. An added bonus is the fact that RUN integrates with ADP's retirement services division, so employees can make changes to their deferral percentages and investment options directly through the Employee Access hub. We've also found the HR411 feature to be useful for basic HR queries, particularly when certain forms are needed. It's a good resource.
Cons
Every so often, the Employee Access hub seems to glitch and prevents some employees from reaching their accounts. I've found that this can sometimes be rectified with a cache clear or even opening the Access portal in a different browser, but overall this is a relatively minor issue and it can be quickly cleared up in most cases. ADP also has a bit of a habit of having random salespeople reach out from time to time to attempt upsells rather than a dedicated account manager (we do have a dedicated manager, but the upsells are usually pitched by others).
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Reliable, easy, and great customer service
Reviewed on 2019/10/03
It's extremely user friendly, employees can log in to see pay stubs and reports about their pay,...
It's extremely user friendly, employees can log in to see pay stubs and reports about their pay, customer service is exceptional, and it's not very costly, considering the amount of time it would take me to do this on my own.
Pros
I've had to rely on customer support a few times, whether for questions or the occasional mistake in processing. I've never had an issue that wasn't solved within five minutes. I can open a chat or give them a call, and they either fix it for me or teach me what I need to know. I'm sent a reminder when it's time to run payroll. I especially like that any of the reports can be exported to Excel.
Cons
Once you submit a payroll, you can't edit it. It would be nice if you could complete a payroll, then view some of the resulting reports to identify an errors, then submit it. But, once you click submit, you have to get support involved to change anything. Also, though it's very easy to export any report to Excel, they are formatted to be viewed, not necessarily used for analysis. For example, a report might have multiple occurrences of column titles in the same column as numerical data, in addition to having subtotals in the same column as data. Employee name and date appear above each data set and not on the same row as the data.
Response from ADP
Thank you for your exceptional review of RUN Powered by ADP?!
We are happy to hear that RUN? offers you features and functionality that are easy to use and efficient! The RUN? Service Team is always here to provide quality support, right in the moment you need it and we are thrilled to hear that has been your experience.
Your feedback and insights are important to us so that we can continue to deliver you with the products and tools that enhance your business. Our team would be happy to discuss reports in more depth with you, we look forward to hearing from you.
- Your RUN Powered by ADP? Team
- Industry: Construction
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Run ADP - Payroll Review
Reviewed on 2023/02/17
Pros
Worked consistently. Very low downtime. Transactions and reporting were smooth and convenient/
Cons
The customer support for worker’s compensation, 401k, and payroll issues was less than stellar. Wait times from hours to days were common. Workers comp support was horrendous.
Alternatives Considered
Paychex FlexSwitched From
QuickBooks TimeReasons for Switching to RUN Powered by ADP
Past history of success with ADP products.- Industry: Restaurants
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Glad we went back to ADP
Reviewed on 2020/10/06
Very positive experience - from product functionality to customer support
Very positive experience - from product functionality to customer support
Pros
ADP works as advertised. Payroll is easy to run, reports are bundled and stored online for easy access. We really love the Employee on-boarding self service feature as it saves us a lot of time and helps minimize errors.
Cons
Not much to dislike - We want to use the HR module but due to cost issues, we will hold off on that. I had the trial run and really liked the Doc Vault features.
Response from ADP
Anang,
We couldn't be happier to welcome you back to ADP and we are thrilled you have been finding value in our products and services.
We value your partnership on your payroll and HCM needs. Our Service Team would love the opportunity to discuss your interest in additional HR features, we look forward to hearing from you!
Sincerely,
Your RUN? Service Team
- Industry: Photography
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Fantastic Program - Too Big for Small Business
Reviewed on 2021/11/24
If not for the higher cost, we would still be with RUN ADP and I highly recommend. The program was...
If not for the higher cost, we would still be with RUN ADP and I highly recommend. The program was really solid and the customer service outstanding. Cost was the downside for us but I believe they may now have some options for smaller businesses that may fit better from a cost perspective.
Pros
Run ADP was intuitive, easy to navigate and use, even for a non-HR person. I was able to take care of payroll quickly and efficiently, without any of the bugs or quirks that some of the other payroll software programs seem to have. If I had a question or needed help with anything, their customer service was available and incredibly helpful.
Cons
This software was just far too robust for our small business. It had lots of bells and whistles that we just didn't need or use. The cost was much higher than other payroll programs and ultimately, we left Run by ADP for a smaller company with a simpler program at a more streamlined price.
Response from ADP
Sara,
We thank you for your review of RUN Powered by ADP® and couldn't be happier to hear that our product delivers for you.
Adding value through our services and giving you time back into your day through our products is truly what we strive for and we are pleased to hear that has been the experience for you.
We appreciate your feedback on the price structure and have passed this information along for review.
-Your RUN Powered by ADP® Team
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
ADP Canada Review
Reviewed on 2021/02/26
Again this review is for ADP Canada vs ADP U.S. but in short: If you find another option, go with...
Again this review is for ADP Canada vs ADP U.S. but in short: If you find another option, go with another option.
Pros
Once I had run payroll a few times it's easy enough to use. I don't use their HR support or anything but calculating payroll is straightforward. It's great that the tax totals are calculated automatically and they file year-end paperwork for you.
Cons
I'll state that this review is for ADP Canada (vs ADP U.S.) I'm with a very small U.S. based nonprofit with just just a couple employees in Canada, and switched to ADP from calculating taxes manually. Using ADP is the lesser of two evils but it hasn't been a great experience. I run payroll semi-monthly and once, for no apparent reason (their rep couldn't explain why it happened) they initiated the second half of the month's payrun at the same time as the first, and charged us a $150 fee to do so, which they never refunded. Their chat support is helpful but if it's "unavailable" you have to call and it's always a 1-2 hour wait. You can request a call back but any time I do that they never actually call me back. The interface is also pretty low-tech.
Response from ADP
Hi Brooke,
Thank you for the review - we appreciate all feedback to ensure we are supporting your small business in the best way possible.
I am unable to locate your account information, but will pass along this feedback to the ADP Canada Team to see if they are able to locate your account and further assist with your concerns.
-Your RUN Powered by ADP? Team
- Industry: Insurance
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Once set-up ...works good
Reviewed on 2018/09/01
Run is a overall a good software because it allows me to focus on running my business and not...
Run is a overall a good software because it allows me to focus on running my business and not keeping track of time and submitting tax reports. Before using this software I was spending hours each month capturing time accurately, saving it into spreadsheets, paying my team and filing reports.
Pros
Once set-up, this system is a good way to easily manage my payroll. The Run software integrates with the ADP Time and Attendance software which is how my employees clock-in and out each day. I hit 1 button and the software automatically brings in the total hours worked for each person and auto calculates if there is overtime due. The software also allows me to have a file for each employee. Finally, the system captures everything so pulling reports is simple. I can run payroll reports for the whole team or individual employees with the blink of an eye.
Cons
The worst part of this software is getting it set-up. Once I agreed to purchase I got connected with a software installation person. This sounded great except she was in there over seas call center and we had a slight language barrier. It took much longer than it should have but we did get through it. Unfortunately this poor customer service has continued for the whole 2 years I have been on the software. However, typically things works correctly so thankfully I am only calling for support a few times a year.
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good Product
Reviewed on 2021/06/03
So far pretty positive except for the minor issues with glitches. Especially with the mobile...
So far pretty positive except for the minor issues with glitches. Especially with the mobile application issues.
Pros
Many changes have been made to this product since our firm started using it which is a plus. There has been improvement in regard to clocking and out @ desired times. It's very easy to manage your time as well as PTO accrued time .
Cons
There are times when there are server issues and I can't clock in and out. Even when I am in the office.
Response from ADP
Drenna,
We welcome all feedback to ensure RUN Powered by ADP? continues to empower small businesses to more efficiently manage their payroll and HCM needs. We are glad to hear you find a user friendly experience within RUN.
Thank you for the feedback on the mobile app, we will pass this along to our Product Team. We are always working to enhance RUN and delight our users so we value your insights.
- Your RUN Powered by ADP? Team
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
ADP is great product for any company
Reviewed on 2023/02/03
I have four companies that use ADP run and by far ADP is the easiest and most reliable application...
I have four companies that use ADP run and by far ADP is the easiest and most reliable application i have used for processing.
Pros
It was easy to learn and setup. Customer support was outstanding.
Cons
It doesnt always sync up correctly with quickbooks
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Run will help your small business
Reviewed on 2022/11/22
Pros
It is very user friendly. For small business it gets the job done. I would encourage everyone to get their HR support and the legal club. That gets you access to lawyers for a 30 minute consultation and can help you make the right decision for your company. Payroll, taxes, garnishments, and more become very easy to do when you have Run.
Cons
After you get over 50 people it's limitations start to become apparent. Sometimes the system glitches and a raise you put in doesn't happen on the paycheck. The customer support is often not based in America but it isn't terrible. The worst part about the customer support are they waits, but over the past few months they have gotten shorter.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Great human resource management tool.
Reviewed on 2017/08/07
Pros
Great human resource management tool that is easy to use. I love that it gives you real-time reports and lets you create reports that are calculated by the time you have been working. It is very convenient that ADP tool is compatible with many other project management tools and can be easily integrated.
Cons
ADP is a web-based tool with smart time tracking. I wish it could track how many time you have spent on each client with one simple click. The general invoice system is very user-friendly and straightforward however currency change is not an available feature. Detailed visual overviews help plan your time and resources better and offers valuable insights, however the interface is a little boring.
- Industry: Human Resources
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
ADP is overall great
Reviewed on 2022/07/26
Pros
I like the ability to process payroll on a consistent basis. ADP allows us the ability to set individual pay parameters for our staff and automatically process payroll for those on a set compensation. I enjoy the reports that can be produced.
Cons
This software should offer reductions for members who have used the software for a long period of time. There are only benefits for new users. The amount of individuals using this product, increases the cost of the product.
Alternatives Considered
Paychex FlexReasons for Switching to RUN Powered by ADP
Features at the time- Industry: Construction
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
RUN is Awesome!
Reviewed on 2021/02/05
As a small business with 3-5 employees, you might not think of ADP RUN, but it's great! I deal with...
As a small business with 3-5 employees, you might not think of ADP RUN, but it's great! I deal with customer service weekly and use the RUN app almost every day. It is an excellent tool for my small business!
Pros
I have been using RUN since 2009 and what I most like is how user-friendly and easy it is to use as well as providing detailed easy to manage and download reports. Also, RUN provided all the needed records for the cares act(PPP), which was a huge help with the loan process. Lastly, I also frequently use the mobile app, a great feature I do enjoy. Very happy to refer RUN!
Cons
As of yet, not much! RUN has been a great tool for many years and have not found anything I didn't find helpful.
Response from ADP
John,
We thank you for your review of RUN Powered by ADP? and couldn't be happier to hear that our product delivers for you.
Adding value through our services and giving you time back into your day through our products is truly what we strive for and we are pleased to hear that has been the experience for you.
-Your RUN Powered by ADP? Team