Piwik PRO

4.8 (20)
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An analytics suite focused on user privacy and data security

Overall rating

4.8 /5
(20)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.2/5
Customer Support
4.5/5

100%
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20 Reviews

Mory
Mory
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Software to analyze your marketing

Reviewed on 2023/03/07

Good working tool for online business that I recommend to everyone

Good working tool for online business that I recommend to everyone

Pros

The analysis is simple but the software satisfies me on other points more

Cons

No, everything is fine, so nothing is bothering me.

Verified Reviewer
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

P pro

Reviewed on 2023/10/02

It keeps life private

It keeps life private

Pros

An efficient tool for data analysis and tracking

Cons

For me I don't really have a fable point, it's effective for large companies too.

Verified Reviewer
Overall rating
  • Industry: Events Services
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

I am a big fan of Piwik, it has a lot more functionality than what I thought it would have.

Reviewed on 2018/06/06

Pros

This was a great tool that my company used to help support a lot of different types of websites. It generated in depth reports and made the data clear to understand.

Cons

It came down to cost, I really like the software but overtime the value for the money was less and less compared to other free providers.

Katarzyna
Overall rating
  • Industry: Aviation & Aerospace
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Web analytics solution

Reviewed on 2023/07/04

Pros

Privacy protection and it's still possible to store and analyse data while complying with privacy regulations (RGPD). Nice customisation options.

Cons

Needed technical help for the initial set up, so take some time to be confident with it.

Hugo
Hugo
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Complete analytics platform

Reviewed on 2023/01/10

Pros

Piwik pro offers a great solution for all types of business trying to keep up with analytics tools. The tool is complete with an analytics offer, but a consent management platform and a tag management system too. Servers are located in EU, which is GDPR compliant

Cons

The tool is still in roll-out, and some features regarding the tag management system of Piwik can be outdated for big companies

Marco
Marco
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Alternative to Google Analytics

Reviewed on 2021/11/11

Overall speaking, if I were looking for an alternative to Google Analytics, this would be my first...

Overall speaking, if I were looking for an alternative to Google Analytics, this would be my first choice. But if you rely heavily, like myself, on Google's tools, you might find easier just to use Google Analytics. Piwik is a lot more transparent, cleaner, easier to use as a standalone tool though.

Pros

I loved the way information is presented to the users. For some aspects it's way clearer and more intuitive than Google Analytics.

Cons

While Google Analytics belongs to the same ecosystem as many of the other tools (Google Ads, Search Console, remarketing etc) you would use if you work in digital marketing or you need to get an idea on the data related to your website, Piwik doesn't belong and this makes harder integrating it with other tools. Also, I had some issues when using Piwik in terms of impact on loading and data retention (disk usage was growing exponentially when one of my website ramped up).

Maxime
Maxime
Overall rating
  • Industry: Government Administration
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Ease of use

Reviewed on 2019/12/03

I really like the interface and the data visualization tools.

I really like the interface and the data visualization tools.

Pros

Simple and beautiful interface. You can have all the information about your visitors. I really like to be able to know if a visitor is coming back or if it's his first time visiting my website.

Cons

Creating custom events for particular actions is a little bit limited because you have to classify them in categories and then it's difficult to get stats from those categories

Daniel
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Piwik PRO: A great analytics tool that puts data privacy first.

Reviewed on 2022/08/17

Pros

Product is easy to use, implement and report with. I like the consent banner tool as well as the many out-of-the-box tracking functions. Privacy is always first and there are a lot of options to protect user data.

Cons

The enterprise account can get pretty pricey

Florian
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Google Analytics for Data Protectors

Reviewed on 2017/08/10

an Analytics product that complies with EU privacy laws (that's really the primary USP compared to...

an Analytics product that complies with EU privacy laws (that's really the primary USP compared to GAnalytics I think)

Pros

That you can install it on your own server and the data is saved in your own database - you you can comply with privacy and data protection laws (especially in the EU).

Cons

Offers not so many features like Google Analytics, the web UI is quite slow, not so easy to understand how to go beyond standard features, the mobile SDK could be better

Ricardo
Ricardo
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Not of the bests UI but its functional

Reviewed on 2019/06/12

Pros

The basic use cases gives you a lot of user's behavior. If implement hooks of determined activities your result will be powerful, though.

Cons

Only the user interface, it could get more enhancements.

Salvatore
Salvatore
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 5.0 /10

Reviewed on 2016/12/22

Alicja
Alicja
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Review Source

Overall rating

Reviewed on 2017/05/22

Stephanie Faris
Overall rating
  • Review Source

Overall rating

Easy to use analytics features for web professionals

Reviewed on 2014/02/24

Piwik is already a popular application, but some businesses need a more customized solution. For...

Piwik is already a popular application, but some businesses need a more customized solution. For those businesses, Piwik PRO might be a great way to introduce personalized features. However, for sites that don’t need a custom solution, the free version offers everything they’d get in the PRO version.

Pros

Easy to use, customized features

Cons

Free version offers good enough features without the price

Ethan
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Great way to get the data

Reviewed on 2016/10/03

We just integrated Piwik into our CRM software for general field services. It is amazing the data...

We just integrated Piwik into our CRM software for general field services. It is amazing the data we were missing out on before using Piwik. Very happy with the results of the product.

Florin
Overall rating
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Now called Matomo, great piece of software if you self-host it

Reviewed on 2018/06/21

Pros

No costs
Self hosted, so only you have access to your data,
Can setup different plugins from the marketplace

Cons

Expensive plugins on the marketplace, that should be free ( they are basic for analytics )
Constantly upgrading and maintaining the software versions

Szymon
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Review Source

Overall rating

Reviewed on 2016/04/13

Mandy
Mandy
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Une alternative de qualité à Google Analytics

Reviewed on 2023/11/14

Pros

J'ai quelques clients qui ont choisi de migrer de GA à Piwik pour la conformité RGPD,
honnêtement, une fois l'outil en main, tout cela s'est passé sans problème.
D'un point de vue fonctionnalités, Piwik Pro est tout de même au dessus !

Cons

J'ai un peu de mal à utiliser le gestionnaire de bannière cookie.
je conseille toujours de passer par un logiciel dédié.

Clémentine
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Analyse web et consentement

Reviewed on 2023/06/25

Pros

La protection de la confidentialité des données et le point fort. Solution parfaite pour collecter, stocker et analyser les données en restant conforme aux réglementations RGPD.

Cons

Un peu de complexité de mise en oeuvre + des coûts associés car c'est une solution payante. Cela varie en fonction de la taille de l'entreprise.

Julien
Julien
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Meilleure solution analytics RGPD Compliant

Reviewed on 2023/01/09

Pros

Piwik Pro est selon moi la solution la plus aboutie en termes d'interface, tout en respectant les directives RGPD en vigueur.

Cons

L'interface reste limité sur la partie tag management et consent management.

Damien
Overall rating
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

L'outil de collecte de données le plus complet

Reviewed on 2023/02/27

Pros

Le premier point fort de Piwik Pro Analytics est que les serveurs hébergent la donnée sur le sol européen. C'est donc une entreprise européenne et qui a une solution validée par la CNIL. Pas de soucis de compliancy donc. L'outil propose plusieurs formule et est 3 en 1. Un TMS, une CMP et un outil analytics. L'outil est également compatible avec Looker Studio

Cons

On regrette la technologie et la librairie assez limitée de Piwik Pro qui se compare simplement à Universal Analytics. Le Tag management system est aussi quelques peu archaïque