Eventbrite Reviews
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5458 Reviews
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Eventbrite for Beginners
Reviewed on 2020/07/19
Our goal is to encourage our Facebook audiences to attend more virtual events and provide them with...
Our goal is to encourage our Facebook audiences to attend more virtual events and provide them with the exact information and details they need, all housed in one concise place and Eventbrite has been the perfect tool for us. The analytics and reporting are very robust, especially for a free plan.
Pros
The setup and ease of use for a first time Eventbrite user/manager was incredibly easy and seamless. The feature that is most useful to us is the Facebook event integration - and the best part - it's free. This way, our social media audiences can register for tickets directly through the Facebook event published on Facebook. It's such a powerful feature and so incredibly easy to setup.
Cons
I wish there was an abilitty to make updates to the address after an event has already been published. With COVID-19, we had to shift from an in-person event to make it a virtual event and because we had to change the address, Eventbrite woudn't allow it. Suggestion - if an address needs to be changed, Eventbrite could automatically send an email to the list of attendees or a calendar notification of the change.
The Mailchimp feature is extremely limited and I have trouble understanding what exactly the purpose of it is. I have not doubt that Eventbrite will enhance it in the future with incorporate more robust functions because Eventbrite is really great with continually improving their tools.
Alternatives Considered
SquarespaceReasons for Switching to Eventbrite
The Facebook integration was seamless and is a very powerful feature, that's also free.- Industry: Utilities
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Makes Planning/Managing Events a Breeze
Reviewed on 2024/09/13
Great experience using Eventbrite. The fundraise we hosted was a HUGE success thanks to it's...
Great experience using Eventbrite. The fundraise we hosted was a HUGE success thanks to it's user-friendly and easy to navigate interface. Planning and managing events has never been easier for us since using this software. If you choose this, you will not be disappointed.
Pros
The event management is unparalleled. Everything is so simple and easy to use. The interface is great, it is easy to share your events, and the platform intelligence is excellent for marking marketing decisions. It also has a very streamlined workflow which I enjoy.
Cons
It has some limitations especially the less you pay. Some third party integrations can behave difficultly sometimes, but nothing that would turn someone off to using the software.
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Eventbrite
Reviewed on 2024/09/10
It was okay. Not the best. They charge high fees.
It was okay. Not the best. They charge high fees.
Pros
I can create my own tickets, I have choices to choose from.
Cons
I don’t like that if it’s my first time using the site, it’s hard to get noticed.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Eventbrite, best public event platform around.
Reviewed on 2024/08/18
In general I feel it is a great platform and I like getting my event information through it.
In general I feel it is a great platform and I like getting my event information through it.
Pros
Great way to learn about in person and online events of interest to me in my area and to get tickets.
Cons
While browsing events and getting tickets is mostly free other than the cost of the tickets, and creating small events (25 tickets or less) is pretty straight forward. in order to do larger events I have to pay for a subscription.
Alternatives Considered
Cvent Event ManagementReasons for Switching to Eventbrite
I chose Eventbrite over Cvent because it was simple and cost effective.- Industry: Legal Services
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Eventbrite is user friednly
Reviewed on 2024/10/01
Positive and user-friendly / beginner friendly
Positive and user-friendly / beginner friendly
Pros
Eventbrite is user friendly and a great tool to use when planning events - whether large or small. There are features that make the overall experience for both host and guest easy to use.
Cons
I think there is some room for improvement - like adding features, but I genuinely don't see too much else needed.
Alternatives Considered
Google CalendarReasons for Switching to Eventbrite
features available were better suited for us- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Comprehensive event management tool
Reviewed on 2024/09/01
Pros
i like the wide set of features the tool has including ticketing which makes event management easy
Cons
The tool works well and no major issues to date
- Industry: Events Services
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My Go to Spot for Finding Local Events!
Reviewed on 2024/10/05
I love using Eventbrite because it allows me to find local events in any and every city whether I’m...
I love using Eventbrite because it allows me to find local events in any and every city whether I’m at home or travelling. I love the ease of being able to find local events and following some of my favorite event producers and promoters! Eventbrite allows me to plan accordingly and keeps me informed when some of my favorite events or experiences are happening!!
Pros
The ease of being able to find local events and register and buy tickets to local events!! Booking and finding was a breeze!
Cons
The inability to find out how many tickets are left available for an event. Also, sometimes it would be helpful to see how many people are planning to attend an event. Eventbrite also doesn’t show previous attendees’ experience.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good Event Management, But Some Features Could Be Better
Reviewed on 2024/09/27
I am using Eventbrite for some time now to organize both online and in-person events. Overall, the...
I am using Eventbrite for some time now to organize both online and in-person events. Overall, the experience is good, but some changes recently make it a little difficult. Setting up events is very easy, and it works well with other systems like WordPress. But the change with custom questions make it hard for us because people don’t answer them after they pay. Still, I think Eventbrite is good platform for promoting events.
Pros
The system is very strong for handling registration, even when events are complicated. There is many good documents on their website, so I can find how to do most things. It has a big user base, so it is easier to get people sign up for events. I like how simple it is to manage events after setup, and it is easy to track people with digital tickets.
Cons
Custom questions moved to after payment, which is not helpful for us because people ignore them after they register. Customer support is not very responsive, and it is hard to get help when I need it.
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Eventbrite Review: Room for Improvement
Reviewed on 2024/09/04
Pros
I thought Eventbrite was relatively easy to buy tickets on, and I liked receiving an email confirmation once purchased.
Cons
When I bought my tickets for an event on Eventbrite, I was not given a barcode to check in at the event. It seemed as though there was miscommunication between the organizer of the event and Eventbrite. I used the "help" feature to attempt to talk to a representative, but no one got back to me in time. Seems very disorganized.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Intuitive platform but watch out for fees
Reviewed on 2024/09/28
Overall, my experience has been good. The platform is intuitive and makes event creation straightfor...
Overall, my experience has been good. The platform is intuitive and makes event creation straightforward, which is a major plus. The ticketing process is efficient, and the promotional tools help reach a wider audience. However, the fees can be a drawback, particularly for smaller events.
Pros
It is user-friendly, making it easy for organizers to create and manage events. The platform also offers robust tools for ticketing and promotion, which help maximize reach and engagement.
Cons
One downside of is that fees can add up, especially for smaller events or for those on a tight budget. You pay for a monthly or annual fee annd not by event. The customization options for event pages is limited too.
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Get bright with eventbrite
Reviewed on 2023/08/08
its a great experience overall because its a good product on this price point and do lot of your...
its a great experience overall because its a good product on this price point and do lot of your work with out any lapse or issue overall a big thumbs up to the team.
Pros
Almost every thing its user friendly ans easy to use get real time info on various featurea like ticketing booking a slot and so on and very easy payment medium.
Cons
interface need to be more attractive although its simple just to add up few more attractive colour on application or webpage
Reasons for Choosing Eventbrite
because eventbrite is more userfriendly and really easy to perform day to day task within you also got realtime notifixations if their is a change.Reasons for Switching to Eventbrite
pricepoint is the factor as well as userfriendliness and features it comes with.- Industry: Veterinary
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Event rite is a fantastic all in one event planning software
Reviewed on 2022/01/06
Eventbrite allows me to plan, create, manage, ticket, and checkin guests all with ease. I have all...
Eventbrite allows me to plan, create, manage, ticket, and checkin guests all with ease. I have all of my contacts right at my fingers and can create a fully customizable event. The forms are customized so that I can be sure I receive all the information I need from customers. I am able to share so easily on most any platform and manage everything, from attendees, to the event details, payments and ticketing, and even checkin and registration on the day of the event. It makes it so easy for event to go flawlessly. I highly recommend.
Pros
I really like how easy it is to set up a planned event with full customization. I am able to import contacts from many platforms allowing me to reach a larger audience. It is great for any size event and allows customers to attend the event with minimal interaction with employees. It is easy to share and manage and makes ticketing go very smoothly from start to finish.
Cons
There are some required features that I don’t always need to use but it’s not that inconvenient so I don’t really have any complaints.
Alternatives Considered
SignUpGeniusReasons for Switching to Eventbrite
I liked that it was more customizable with much easier features.- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 5.0 /10
Nice Option for Small Nonprofits
Reviewed on 2021/05/30
My overall experience with Eventbrite was positive. I do believe, though, that the production link...
My overall experience with Eventbrite was positive. I do believe, though, that the production link access process could be streamlined. Do users have to create a password protected Eventbrite account for a free ticket? Eliminating that step could streamline the process for both attendees and administrators.
Pros
Being a small nonprofit performing arts organization, Eventbrite's no-fee ticketing option was a great way for our choir offer our virtual production free to our community. We had more views for the production than expected. In fact, attendees included senior living center residents from different countries as well as from several states in the US. I believe using Eventbrite broadened our audience.
Another pro was being able to capture names and email addresses of all attendees. I easily exported the contact information for importing to our email distribution app.
Cons
Our organization attracts an older demographic. We had quite a few people contact us at the start of each performance stating they could not figure out how to view our concert. Each instance was an issue with logging into the Eventbrite account. After attempting to assist, I eventually had to send the performance video link directly to the guest via email.
Alternatives Considered
ThunderTixReasons for Choosing Eventbrite
Due to COVID, our choir was unable to perform live. Moving to virtual, we decided to offer our production free as a gift to our community. To keep costs to a minimum, we chose to use Eventbrite's no-fee option.Switched From
ThunderTixReasons for Switching to Eventbrite
We chose Eventbrite for the no-fee ticketing option in order to keep our administrative costs as low as possible.- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Truly the best event ticketing software out there.
Reviewed on 2020/09/24
I'm so glad to be able to continue using Eventbrite. The value for the product is really exceptional...
I'm so glad to be able to continue using Eventbrite. The value for the product is really exceptional. I'd especially recommend to nonprofit users who produce live event programming.
Pros
There's something about the Eventbrite platform that feels particularly inclusive. I really like how customizable it is, and it's easy to train on. I'm also a big fan of their reporting and analytics.
Cons
I have nothing bad to say about this particular software. I've never experienced an issue while using it. I'd say it would be great if Eventbrite had more software integrations.
Alternatives Considered
HappyFox Help DeskReasons for Choosing Eventbrite
The design of the platform looks better, and the functionality is far more robust.Switched From
Brown Paper TicketsReasons for Switching to Eventbrite
It's the most popular event ticketing software out there for a reason.- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Eventbrite Review from Sophia
Reviewed on 2022/04/12
Overall great. We manage registration for events and set up notifications, pricing, and promo codes.
Overall great. We manage registration for events and set up notifications, pricing, and promo codes.
Pros
I feel it is relatively user friendly to set up events & then manage notifications.
Cons
The place to put the promo code is not easy to find and we often get questions about this. Also I wish fees could be refunded for folks no longer interested in taking the trainings/ classes.
Alternatives Considered
MindbodyReasons for Switching to Eventbrite
It is free for us & easy to use. It also helps us to promote events as well!- Industry: Education Management
- Company size: Self Employed
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Eventbrite is Everything!!
Reviewed on 2019/09/16
Overall my experience with Eventbrite has been fun, positive, and exciting. I love searching for...
Overall my experience with Eventbrite has been fun, positive, and exciting. I love searching for community, charity, and music events to go to with my friends and family. Especially in the summer, there are so many festivals and shows going on that it can be hard to keep track, and all I have to do is search the type of event I'm looking for or the date, or enjoy looking through what they have on their homescreen and scroll until I find something I'm interested in (which is usually never a long time!). I have really enjoyed my experience with Eventbrite and would highly recommend. I have registered for and gone to numerous events that I only discovered through eventbrite with my family and friends many often, and I will happily continue using it!
Pros
I LOVE using Eventbrite to find all the local events going on around me. I go to shows and events often and I love this website so much for having so many things that are going on in one place. I love the website, it looks alive, updated, and active. The website alone has a nice look that suits its own purpose. What I love most about this service is that I can find more intimate community events that are closer to me, such as 5K's and even charity golf events, etc. that I can't normally find on "bigger" event websites. There is a wide range of events to choose from, and I love that they include community and charity events as well. I also love the checking out process, it is so user friendly and I feel secure checking out. Oh I almost forgot- I also absolutely love that I can 'search' for what event, place, and date I am interested in. I can type in "charity" and an entire list pops up, and I really appreciate the convenience and central location of finding out what's happening around me.
Cons
As with most event and ticketing websites, there is a fee to check out when buying tickets for any events that are not free. This is to be expected, and probably the only thing I "dislike" about this service. Otherwise I love that I have a range of free and ticketed events to choose from, and that for free events I can go ahead and register from Eventbrite. No other complaints here!!
- Industry: Broadcast Media
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Review for eventbrite
Reviewed on 2023/01/03
Pros
Some pros of Eventbrite software include:User-friendly interface: Eventbrite has a clean, intuitive interface that makes it easy for users to create and manage events and sell tickets.Robust ticketing system: Eventbrite offers a wide range of ticketing options, including general admission, VIP, and discounted tickets, and it integrates with popular payment gateways like PayPal and Stripe.Promotional tools: Eventbrite has a variety of promotional tools to help users reach potential attendees, including social media sharing and email marketing.Comprehensive feature set: Eventbrite offers a range of features to help users manage their events, including tools for managing registration, creating custom branding, and tracking ticket sales.Widely used and trusted: Eventbrite is a well-established platform with a strong reputation, making it a reliable choice for event organizers.Customer support: Eventbrite offers a variety of support options, including a help center, email support, and phone support, to help users with any issues or questions they may have.
Cons
There are a few potential drawbacks to using Eventbrite as a event management and ticketing platform:Cost: Eventbrite charges a fee for ticket sales, which is a percentage of the ticket price plus a fixed fee per ticket sold. This can be a significant cost for events with a large number of attendees.Limited customization: While Eventbrite allows you to customize the appearance of your event page and ticketing forms, the options for customization are somewhat limited compared to other event management platforms.Complexity: Eventbrite has a lot of features, which can be overwhelming for users who are new to the platform or who are organizing a simple event.Customer service: Some users have reported less-than-satisfactory experiences with Eventbrite's customer service.User interface: The Eventbrite platform can be difficult to navigate, especially for users who are not technically savvy.Integration issues: Eventbrite may not always integrate seamlessly with other tools and platforms that you are using for your event, such as email marketing or CRM software.Limited payment options: Eventbrite only supports a limited number of payment gateways, which can be a problem for users in certain countries or regions.
- Industry: Media Production
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Leader in Event Management
Reviewed on 2023/06/09
Eventbrite is an outstanding platform for event planning and ticketing. Its user-friendly interface,...
Eventbrite is an outstanding platform for event planning and ticketing. Its user-friendly interface, robust promotional tools, and comprehensive event management features make it a top choice for both organizers and attendees. Despite a few minor drawbacks, Eventbrite remains a go-to platform for streamlining event operations and driving ticket sales. Whether you're hosting a small workshop or a large-scale conference, Eventbrite provides the necessary tools to make your event a success
Pros
One of the standout features of Eventbrite is its user-friendly interface. Navigating the platform is intuitive, whether you are an event organizer or an attendee. The process of setting up an event and managing ticket sales is straightforward, thanks to the well-designed event creation tools and customizable ticketing options. Eventbrite offers a variety of ticket types, including general admission, VIP, early bird, and more, allowing organizers to cater to different audiences and pricing structures.
Cons
While Eventbrite excels in many areas, there are a few areas for improvement. Firstly, the pricing structure, although competitive, may be prohibitive for smaller-scale events or non-profit organizations. Eventbrite charges fees based on a percentage of ticket sales, which can add up significantly. Additionally, some users have reported occasional glitches or technical issues, although these instances appear to be relatively rare.
Alternatives Considered
EventCreateReasons for Switching to Eventbrite
Wide adoption and support.- Industry: Professional Training & Coaching
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great functionality, amazing when listing free events, fees are a bit expensive for paid events
Reviewed on 2018/10/29
I organise a lot of professional networking events, some are free and some are paid for. Eventbrite...
I organise a lot of professional networking events, some are free and some are paid for. Eventbrite offers me all the functionality I need to organise my event. I used Picatic until Eventbrite recently acquired Picatic. However, customer support from Eventbrite is very difficult, if not existent. So if you have a question not answered by the standard FAQ, such as, "Since Eventbrite acquired Picatic, how I can access my previous/ currently live events"?, the only way I could find customer support was by tweeting Eventbrite. So, Eventbrite is great if you can self-service and publish free events, but once you have quirky questions, be prepared that it will be difficult to establish contact to a human person who can answer.
Pros
Eventbrite has lots of functionality that you will need when organising and managing an event. It is very easy to use, plus it can integrate with other apps such as Mailchimp which comes in handy when broadcasting an event and Surveymonkey which comes in handy to send out feedback forms post an event. The back office functionality is great too -- you can email invitations directly without using Mailchimp if you wanted to. For users, it's easy and simple to register, plus Eventbrite offers a secure online payment option which is hassle free for both organiser and attendee.
Cons
2 things that I like the least about Eventbrite are: 1) Non-existent customer service. One of the reasons why I used Picatic (which they have now bought!) was due to their great customer service. You can chat with a real person who can help you with some of the questions which are not answered in their FAQs. 2) They're great if you have a free event, but if you have a paid event, their transaction fees are one of the highest in the market.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Enormous capabilities to manage all stages of events and ensure a distinctive organization
Reviewed on 2022/05/26
Through Eventbrite, we were able to organize a lot of the events that we do periodically to...
Through Eventbrite, we were able to organize a lot of the events that we do periodically to introduce our new products, and indeed it helped us during the organization and sending the invitations and knowing the number of people who confirmed their desire to attend and we were able to prepare their records and also document all the guests’ observations with high accuracy.
Pros
Eventbrite is very creative, and gives us great solutions to organize everything related to the events we organize. I like how easy it is to post event information and details, and we can add links and images and format them as we see fit. I also like the way the event invites and promotional links are sent, which are easily sent in various ways by Eventbrite to pre-selected contacts. I also appreciate the ability to receive and process payments directly through Eventbrite, and I also love the logs and reports that can be generated by Eventbrite during all phases of the event, as well as after the event, which includes comprehensive stats and also collects data for you collected from attendees.
Cons
I don't think there is anything wrong with Eventbrite, it's very special and easy to use and helps you organize and manage events very efficiently.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Super Easy to use and understand
Reviewed on 2021/12/20
I would use Eventbrite over and over again. It was so easy. Once I got going. The options for...
I would use Eventbrite over and over again. It was so easy. Once I got going. The options for setting up your events, down to tracking and the reports. Simplified my experience as the Host for our Family Reunion. Our family has been using Eventbrite for the last 5 years. Much better than waiting on money to come thru the mail. It also made the Registration for the Reunion so much easier. I just printed out the list. Then checked them off as the family members showed up. I was able to see if they paid for the Cookout or just the dinner. Some paid for the entire reunion. I knew how much to buy for each event.
Pros
When I signed up to host our 56th annual Family Reunion in Clearwater Beach Florida. While not only myself lived in another state. So did a lot of the family members. Using this platform for registration and payment. Saved me so much time. No more tracking lost mail with money orders. No more wondering about who was coming and who wasn't. I was able to do all of my registrations online. The monies were automatically sent to our business account. I never had to go inside the bank. I just used the Debit Card to pay for the Reunion. They also give you an option of when you want the monies deposited. Then sure enough. It would be there. I did not have to worry about any return items. The money was always there. This made shopping a lot easier. I was constantly receiving monies months b4 the Reunion. I did not have to use any of my personal money. Unless I chose to.
Cons
The only issue that I had at first. Was setting up several events within the same platform. We had ticket sales for kids attending. Then there were the ticket sales for the adults. I also had to break down the different events for the weekend. Because, some of the family members were unable to attend. All of the events. So, I had to price every event. I also found a small glitch when sending thru text messages. The link kept breaking.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Eventbrite Keeps the Clouds Away from Your Event
Reviewed on 2018/10/08
My overall experience with Eventbrite has been great! I have read some unfavorable reviews but,...
My overall experience with Eventbrite has been great! I have read some unfavorable reviews but, that has not changed my mind. I have utilized Eventbrite for internal company events, planning external other social events and purchasing tickets to events. It easy to use and hassle free for the novice or the experienced party planner or event manager.
Pros
Planning an event can be difficult without the use of an event management software. My preference is Eventbrite. In today's society where people are so busy managing their own lives, its hard bring people together. From a moments notice, to 2-3 weeks in advance, using Eventbrite can make sure your event is anything but successful. Eventbrite offers tools to assure that you can keep up with the logical changes while you are on the go. It also makes it easier for invitees to respond while they are on the go. Its a win win with Eventbrite. It cost effective (no more purchasing expensive invitations and costly postage) and convenient.
Cons
Eventbrite needs to implement a 911 response team approach for customer service. Hit it, respond to it, solve it! Also, so many people are use the service now, I am unaware if it has safe guards against crashing and; if it does... what happens to my information? I do think that due to the high percentage of users at any given time, the system slows down considerably. This can be frustrating when trying to pay for an event or responding to an RSVP. The goal is stay focused on the goal. To assist users in planning and executing hassle, stressfree events.
- Industry: Writing & Editing
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
I would not recommend Eventbrite
Reviewed on 2019/06/20
My experience of Eventbrite has been very poor. It adds a great deal of time and worry to my...
My experience of Eventbrite has been very poor. It adds a great deal of time and worry to my working day whenever I have to use Eventbrite and follow up on it. Whenever possible, I avoid Eventbrite, and I have found that with some events and venues, while Eventbrite claims there is no availability, if one is able to circumvent Eventbrite and book directly, there is availability, so Eventbrite often seems a useless, even frustrating and counterproductive, unnecessary 'middle man.' I have had so many variedly negative experiences with Eventbrite, that recently, I decided for events that only book through it, if the event can be missed, it is more productive to not attend the event than deal with Eventbrite.
Pros
While I do not actually like anything about this software itself, I do like that, although with considerable difficulty, it enables me to book online for events. I simply wish that events would use different software in order to achieve the same end result of allowing booking online.
Cons
I find this software unwelcoming and overly complicated to achieve a seemingly simplistic task. It is even difficult to sign in, and I am rarely sure, even after receiving a confirmation e-mail if I have booked correctly. As a result, I regularly waste time calling the event venue the next day, if a number is provided, to check that all details have been accurately received, and often (not always, but more frequently than I regard as reasonable), despite having received a confirmation e-mail, had I not checked with the venue, I was not booked into the event, which for events with limited space is, of course, potentially especially problematic. As a culture writer, attending arts events is an important aspect of my job, and it is a great time waster and strain whenever an event is done entirely through Eventbrite, as I must check anything possible and still be nervous that I will have trouble attending a sometimes necessary event.
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cheap E-Mail Automation capabilities
Reviewed on 2019/12/03
The problem that I was able to solve was spending less time on event coordination- I was wasting...
The problem that I was able to solve was spending less time on event coordination- I was wasting too much time emailing individual people about events. Because I now waste less time on E-Mail campaigning, I can spend more time doing things that benefit the organization better. Additional benefits that I realized are the creative capabilities that the software allows. I do not have any graphic design experience but was able to create creative and attractive content for E-Mail campaigns.
Pros
the most helpful part of using Eventbrite is that I can automate my E-Mail campaigns and event invites for FREE! That's right, it cost my organization no money to automate event planning and E-Mail campaigns! The upside to Eventbrite is that you can set up campaigns months in advance. When I was leaving my job, I wanted to make sure that events and other activities did not fall through the cracks, so I automated event updates and reminders for the next two months after I left.
Cons
I dislike that the software does give you very much flexibility when it comes to creating content. There is a pretty set design potential for events that can become tiresome. It is also difficult to upload certain videos and images according to their different qualities.
- Industry: Retail
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Eventbrite makes it a lot easier to manage the A-Z of our events
Reviewed on 2023/10/28
Eventbrite has been a wonderful addition to our business. It used to be a huge pain to manage our...
Eventbrite has been a wonderful addition to our business. It used to be a huge pain to manage our events, especially the bigger ones, but thanks to Eventbrite, we've been able to easily set events up and have them look good for our clients, and have logs to refer back to afterwards. I'd definitely recommend it if you don't currently have a decent system in place
Pros
The best thing about it is its performance. We've had issues in the past where our event software would crash or start stuttering when people were trying to sign up which was very problematic for us. But we haven't ran into anything like that with Eventbrite so far. It's easy to use, looks profssional, and works smoothly
Cons
Not a huge issue but it would be good to have more tutorials and documentation to help us find new ways to use it better.