Slack Reviews

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23714 Reviews

- Industry: Logistics & Supply Chain
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good collaboration tool, hard to manage
Reviewed on 2025/02/13
I enjoyed using slack for collaboration and management of work flow among team members, it's great...
I enjoyed using slack for collaboration and management of work flow among team members, it's great for experience managers but it can be overwhelming to keep track of flow,I think the dashboard is too difficult to monitor and It can be very slow
Pros
It's a great collaboration tool which gives maximum control to the manager to create group by department
Cons
I find it too slow and technical in chat arrangements and flow, it doesn't do well on mobile
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Elevating Team Collaboration and Internal Communication to the next level with Slack.
Reviewed on 2025/03/12
It's simple to get started with Slack. Slack enables easy file sharing. Slack workspace brings...
It's simple to get started with Slack. Slack enables easy file sharing. Slack workspace brings teams on the same page to collaborate and get work done.
Pros
Slack is a reliable tool for internal communication. It's simple to find files and conversations with Slack search/filter functionality. Slack enables real-time direct messaging. Slack can be easily integrated with many third-party productivity tools. It's simple to create project channels with Slack.
Cons
Everything runs smoothly with Slack as there are no hindrances that I have encountered.
- Industry: Marketing & Advertising
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Instant messaging on steriods
Reviewed on 2025/02/13
I’ve used a few - Teams, SMS Messenger and I’ve enjoyed Slack the most
I’ve used a few - Teams, SMS Messenger and I’ve enjoyed Slack the most
Pros
It’s instant messaging on steroids. Being able to send large graphics and photographic images instantly is great.
Cons
When you have many channels, with many people, it becomes hard to see if you’ve missed a message as people comment continually.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best app for work communication.
Reviewed on 2025/02/27
Its a very good app for business communication important information announcements for workers...
Its a very good app for business communication important information announcements for workers where they can easily access
Pros
It can be used in phones and also desktops conversations are also organised
Cons
Security features is a little bit low for a massaging app
- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Our Backbone solution for Internal Communication and Team Collaboration.
Reviewed on 2025/03/17
Slack is a convenient tool that enables seamless team communication and collaboration. Slack is a...
Slack is a convenient tool that enables seamless team communication and collaboration. Slack is a reliable tool that enhances real-time file sharing.
Pros
Ease to create group chats that enhances real-time chat. Ease to search files and conversations. Ease of integration with multiple third-party tools. Ability to send direct messages.
Cons
I haven't encountered any hindrances with Slack as it caters all my needs.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An Wondrous and Well-established Business Instant Messaging and Team Collaboration Tool.
Reviewed on 2025/03/10
Slack enhances seamless team communication and collaboration. It is simple to send direct messages...
Slack enhances seamless team communication and collaboration. It is simple to send direct messages with Slack.
Pros
Slack is a reliable tool that enhances real-time chat with teams. Slack enables ease of files sharing. Slack offers a powerful search functionality. It is simple to create private channels using Slack. Finally, Slack integrates seamlessly with many third-party tools.
Cons
Slack works smoothly hence I lack anything to complain about.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A Legendary Tool for Seamless Team Collaboration.
Reviewed on 2025/03/10
It is simple to keep team conversations organized and secure with Slack.
It is simple to keep team conversations organized and secure with Slack.
Pros
Slack enables ease of sending direct messages. Slack also integrates seamlessly with third-party productivity tools. Slack enhances real-time team collaboration when working on tasks and projects assignments. Slack enables ease of sharing files.
Cons
Slack is the best platform that fosters seamless team collaboration thus I haven't encountered any challenges when working with it.
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Beyond Special and Authoritative Team Collaboration, Platform.
Reviewed on 2025/03/17
Slack seamlessly integrates with many third-party tools. Slack enhances real-time team communication...
Slack seamlessly integrates with many third-party tools. Slack enhances real-time team communication and collaboration.
Pros
Slack facilitates real-time chat with teams. I like ease of sharing files with Slack. Ability to send and receive direct messages with Slack.
Cons
I don't have any negative remarks to make about Asana as it meets my needs.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Slack good
Reviewed on 2025/02/20
I am using from 6 yrs slack. Good product but some minor error need to update .
I am using from 6 yrs slack. Good product but some minor error need to update .
Pros
Huddle , Massage and video call and Channel and personal Call and messages very good
Cons
Sharing during huddle is not good , also active status shows not correctly when using huddle .
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
A solid option to centralize communications
Reviewed on 2024/11/04
I have been using Slack since around 2016 or 2017. It's been long enough that I don't remember...
I have been using Slack since around 2016 or 2017. It's been long enough that I don't remember exactly when.
Pros
Communication is seamless. Even though it is an instant messaging product, it lends itself surprisingly well to transactional communication as well, effectively replacing email for most use cases.
Cons
Search is painful. Notifications with channel membership takes some work to get right.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great tool that allows us to practice what we preach when working with our clients
Reviewed on 2024/10/24
My company is small and started using it this year. The rollout has been smooth in some cases and...
My company is small and started using it this year. The rollout has been smooth in some cases and bumpy in others. The biggest problem I run into is other users not knowing how to use it. However, as we train each other and our clients, it gets a bit easier everyday and is incredibly.
Pros
There are many things i like about it!
-How many apps it integrates with
-That I can manage projects both internally and externally and communicate freely
-All of the templates are helpful and good quality - many of them are perfect right out of the gate
-That you can communicate via threads so the main message board remains clean and not bogged down with a ton of back and forth
-That you can choose which parts of threads you want to post to the comment board if needed.
-The ability to create workflows
Cons
There are a couple of things I don't like:
-With workflows, you can't create conditional steps. For example, if I want to create a form where the questions change based on the answer to the prior question, you aren't able to do so. You essentially have to make additional workflows/forms for each.
-It gets a bit messy, even if you're great at setting up notifications, channels, communicating through it etc., it can get out of control quickly. Plus, you also have to rely on other people's knowledge on how to use the tool. If someone you're communicating with doesn't know Slack well, you can't be sure if they'll understand how to check for message, have proper notifications etc.
- Industry: Automotive
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
What I Contemplate ‘bout Slack
Reviewed on 2024/12/16
Sending large files online, team collaboration via unlimited communication channels and video...
Sending large files online, team collaboration via unlimited communication channels and video conferencing.
Pros
Slack for nearly three years has been a remarkable tool for sending and receiving DMs.
Mobile application on my iOS works perfectly lit that I do not have to shift to cloud apps.
Cons
Thanks to the vendor for ensuring zero issues on Slack for over two years that I have been using this tool.
- Industry: Biotechnology
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Easy to use, wish for better formatting tools
Reviewed on 2025/01/06
Pros
Slack is really easy to use on desktop and mobile app. Integrates with Asana. Allows you to set reminders from a message so you can come back to a message someone has sent you. Works really well with the Slack app. If you need to share a photo from your phone to Slack, just upload it on the app as a draft and you can pick it straight up on your desktop to edit the accompanying message. I have two Slack workspaces - one for work and another for a community I'm part of and it's seamless to navigate between the two.
Cons
You have to pay for integrations such as Donut which sends out questions at a set cadence to create engagement. Or Polly for polls and surveys. If you're part of multiple channels and have lots of messages coming in, you may miss a group announcement if not tagged specifically. Formatting a message in Slack is a challenge - hitting the ENTER key send your message rather than bring you down to the next line. I've used Microsoft Teams and feel it's a better product.
- Industry: Electrical/Electronic Manufacturing
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A well organized messaging tool for huge organizations
Reviewed on 2025/02/14
It is a easy to use messaging tool for which has ton of good features and easy to navigate and...
It is a easy to use messaging tool for which has ton of good features and easy to navigate and setup our profile
Pros
It is easy to learn how to use and it acts as a messaging platform allowing us to tag others in the channel or in the direct messages, the automation using AI bots are exceptional our organization uses it to track the parts for our charging stations that are being shipped and the bot works like a charm, even the huddle option to call someone had all the features like screenshare and messaging on the huddle, overall a very good tool escpixally for professional works.
Cons
I did not see an option to clear all the okd chats in direct messages, like if I leave a channel it goes away but in direct message we have to manually delete all the messages and cant just clear the chat when we delete the direct messge which is the worst feature of slack as no one uses it for documentation and also sometimes in the huddle option noice cancellation sometimes won't work this not a device issue as many in my organization face this issue.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
All You Want to Improve Productivity via Team Communication Internally & Externally
Reviewed on 2025/01/09
Pros
Slack is used across all departments in my organization.
I like that it unify teams in one place via unlimited communication channels.
It has video conferencing tool which allows us (teams) to conduct online meetings.
Cons
I implemented Slack in 2021 and I have never experienced challenges at all.
- Industry: Telecommunications
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Slack as an excellent work team manager
Reviewed on 2024/11/30
My overall experience with Slack was very good and I would recommend using it. Having had the...
My overall experience with Slack was very good and I would recommend using it. Having had the chance to use both the free version and the paid version, I think that by making the small changes regarding the access to the history of old messages it would be the definitive platform for companies and team management. On the other hand, with full access through payment, you have full control of everything and no complaints at all.
Pros
For me, the best thing about Slack is the possibility of highlighting important messages, being able to make notifications such as wake-up calls and being able to gather important files for a work team within the same chat as a team. In addition to this, as an employee I appreciate the possibility of rotating between the status of “available, absent and unavailable” even while inside the platform.
Cons
The worst of Slack or rather its areas of improvement are in the limitations of the free experience, such as the search for files and messages that have limitations to be no more than 6 months old (I think there should not be limitations on the search for messages but perhaps keep it in the archives unless they are super important files marked by the team leader as indispensable).
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It achieves a commitment to rapid response, ensures continuous communication between all team...
Reviewed on 2025/01/06
Slack contributed to achieving more effective communication and response always by ensuring that...
Slack contributed to achieving more effective communication and response always by ensuring that messages and data are delivered in real time.
Pros
Slack kept communication always available between all team members, gave managers the ability to continuously direct at all times. I liked how it documents the response, achieves transparency in accountability for shortcomings. I liked the ease of creating channels, defining permissions. It is great that Slack gives us the privacy needed to discuss and update data, and separates private communication for work from personal communication applications. Slack is easy to connect with all our applications, making transferring data and sharing everything simpler.
Cons
I did not think about the negatives, the positives are many and the benefits that Slack achieves are great.
- Industry: Religious Institutions
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A.Onyiba Slack Filled Insight (Experience Based on 7+ Years)
Reviewed on 2024/11/13
Business instant messaging, live chat and video conferencing are among the benefits which I gain...
Business instant messaging, live chat and video conferencing are among the benefits which I gain from Slack.
Pros
Slack is used across all business units in my organization. I like that it makes it super easy to share large files online, conduct corporate meetings, send and receive DMs from one single spot.
Cons
I crown 👑 the vendor since they keep updating Slack to meet our needs so we may never lag behind - it is flawless at the moment.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Favorite messaging platform out there!
Reviewed on 2024/11/10
Pros
To start, the easy to use interface is a HUGE benefit. If you have ever used any messaging platforms before, jumping into Slack will be seamless. It is intuitive and streamlined. I also love that it keeps all communication in one place - whether that be huddles, group chats, one-on-one conversations, or channels. Everything is easily searchable. Slack really improved its functionality when it added the ability to do calls a few years back.
Cons
Overall, I am thrilled with the platform. I love that it offers a free plan, but the paid are a bit pricey compared to others in the market. Also, the limited users available in a huddle is a bit of a con but not large enough to deter me from recommending Slack.
- Industry: Marketing & Advertising
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great for quick conversations, but companies need internal usage guidelines!
Reviewed on 2025/03/05
It's super helpful for quick conversations - I liken it to knocking on a colleague's office door....
It's super helpful for quick conversations - I liken it to knocking on a colleague's office door. But I'm very glad that it allows me to pause notifications because sometimes it's very distracting.
Pros
The ability to have quick conversations with colleagues. Multiple channels keeps things organized.
Cons
We have WAY too many channels and some of my colleagues love Slack so much, they use it for everything. For example, once I was asking a colleague to document instructions on how to use a new tool. Instead of putting it in a shared Google doc, she sent me 15 or so screenshots with instructions over Slack. I had to copy/paste them into a doc for future reference.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
It doesnt get better than Slack
Reviewed on 2024/10/23
I love it - it works so well for me and is a great way to communicate with my colleagues. I love...
I love it - it works so well for me and is a great way to communicate with my colleagues. I love all of the features and am constantly amazed with all the things it can do - automation is definitely a huge drawcard for me!
Pros
I love everything about slack. I have had to use other messaging services in the past and slack has everything you need and more - emojis, gifs, workflow automations, channels, groups. It is fabulous
Cons
Honestly - nothing big comes to mind. I love using Slack. I have noticed a bug recently were messages on my phone are quite delayed compared to my desktop app but this is very minor
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Slack: Futuristic BIM, Live Chat & Team Collab Tool
Reviewed on 2024/10/09
Pros
Accessing instant messaging, video conferencing, file sharing, collaboration and remote work features in one place is what I like most about Slack.
Cons
There is nothing that I do not like about Slack - it accomplishes all my needs.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Strong points but staying behind supporting fun/direct interactions
Reviewed on 2024/08/07
It is reliable, consistent but not so "fun", the company I worked for has started to use Gather to...
It is reliable, consistent but not so "fun", the company I worked for has started to use Gather to make our home office interactions feel more personal. As you need to move to another person's desk and interact with them or see if they are talking to someone else. In slack you can see they are in a huddle or busy with a Google Meet but when off you can chat with them but need to wait for that person to read you and answer instead of just being able to talk to to them without "ringing".
Pros
I can set up channels that will remain fixed instead of chats that get lost in between all the chats. I like that I can star chats and channels to reach them easily.
Cons
When I start a huddle, the call window gets lost or is small, and when I make it wider, it doesn't pop up immediately in the front and I have to look for it between all my open windows. Also, I didn't get the lists feature , I have no idea what is the value of it for me as a product manager that uses Jira.

- Industry: Publishing
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
My time with Slack
Reviewed on 2024/10/17
My overall experience with slack was beneficial when communicating with other team members during...
My overall experience with slack was beneficial when communicating with other team members during the process. When you take the time to figure out the organization process, and receive instruction on how to use the software than things seemed to run smoothly.
Pros
When using slack to communicate with former employers and coworkers in training I noticed it's efficient communication tools. One example of this is that you can operate the program by creating different channels. Operating in different channels is key to organization when you want to transition from different communication sources between individuals. Another important feature that slack offers is file sharing. File sharing allows you to share with others, and you also have the choice to file share with another privately. The program seemed to operate smoothly without any glitches. Slack is a great way to communicate and is suggested for Employer's new hires.
Cons
The only disadvantage I have had by using Slack were minor annoyances when finding some of my former conversations. I also feel that many icons made my scrolling around the program disorganized.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Slack manages all our communication .It's easy ,transparent and secure.
Reviewed on 2025/03/17
Slack promotes transparency allowing us to have an informed and collaborative environment among...
Slack promotes transparency allowing us to have an informed and collaborative environment among team members. Integration with calendar apps allow us to manage our time effectively with automatic updates on status of tasks during scheduled events.
Pros
Slack flexibility and transparency is what I like best.Displays all out team conversation and messages in one place thus allow everyone to be on same page.Excellent security features eg secure data storage, encrypted messages and multi factor authentication. Lots of automations that perform a series of tasks with minimal input from human free us from repetitive tasks and reduce bottlenecks.
Cons
I have to complain righ now.Work is done effectively.