Mention Reviews

It’s a cost-effective, in-depth monitoring solution.

I wish more features were available to base plans, even on an a la carte basis.

We use mention to send Slack messages whenever someone mentions our brand or website online. This effortless way of keeping tabs on who we should say thank you to, or to monitor the success and activity of marketing campaigns really helps us stay on top of things.

Can't think of anything negative to say! If you want more powerful options, you do have to pay but even the free options are super helpful.

I get notifications by email about people talking about the school. It covers all social media and all sources on the web. It's really great and easy to use.

It's pretty pricy for a school but they do have a free option that is what I use. They used to have a larger number of free mentions but now it's only 100 which isn't many. I reach my max by the end of the first week of the month. I wish they had an educational discount.

When I started my work 3,5 years ago I tested a lot of media monitoring tools and Mention keep being the best so far. The first thing - it's clear and easy. The second - it lets me reply on Twitter mentions without leaving the app - it saves time. The third - I can see in the right side of the app what's inside the mention so I can see if it worth my attention without leaving the app.

I don't have any cons in mind. Maybe the fact, that during these 3,5 years I've been using it the app missed some articles that turned out to be quite important.

Ease of Use and Affordability. For getting a quick and relatively accurate overall Share of Voice reading, Mention is a solid tool. It is affordable and provides the basic functionality a marketer needs to measure social media and online mentions.

Granularity in results and being able to track Share of Conversation is limited. Accessing history is limited, as it only tracks from the time you set up a stream search. Limited in key word functionality and Boolean searches until you upgrade and then it gets more expensive.

I like the ease of setup and how it just works after that. The free level allows for anyone to easily get started.

Would like to see a pay-level between Free and Solo.

It's a social listening tool, so it monitors mentions of your brand, your competitors and even your market on social media. It tells you who's talking about your areas of interest, and what they're saying. This makes it easy to start a conversation with potential leads or influencers.

But the feature I like most is the ranking of influencers for a social term - this helps you target your PR to the most important influencers.

It can be expensive, and the price is difficult to justify if you're a small business.

Easy to use. Once set up it does not require maintenance

Nothing! I love it! Cannot think of anything bad!

Mention is an asset to individuals. organizations, companies, governments, etc. that want to keep track of what's being said online about them. I also like having a PC program/app that allows you to view the information.

There are limits on the number of items/keywords that you can track without upgrading to a paid plan, but the free plan is still quite good.

Quickly search the discussions and conversation about your brand, company or you and send it to you.

Accurate results, easy to set up and to use, Mention is easy to connect your social accounts too and it covers all social media from all sources on the Internet. Very easy to use dashboard for both personal and business use.

There should be more options to display data however Mention seems to be constantly upgrading and developing so I am sure this will be something taken in consideration by them in the future.

I do not know what magic crawlers or algorithms they use. But it WORKS and it is accurate.
Note though that I can not rate their customer support as I have never needed to use it. Yes they are just that good.

The free version is limited, but still well worth it for a growing business.

I am able to know who is talking of my brand, get email notifications (Which is not up to the expectations but still good). It also gives you an understanding of the competitive brands and what are they up to. You could actually feed in your tags, key words and it would be able to get you the right brands you have to keep an eye on.

I used the trial version for some time, since mine is a small home-business brand which is still on growth upgrading is too costly in my view. There is nothing else that I am particularly complaining about this software.

It's really easy to use, the dashboard is clear and simple, and I can tell immediately where we're being mentioned online.

Difficult to say really. I haven't had any problems myself, but immediate alerts by email or an app would be great.

Helps you keep track of what's going on in regards to your social media mentions and how people feel about your brand.

The cost. As usual with apps like this it really isn't designed for the small business owner when it comes to cost.

Easy to use and provides great results. I think its one of the best.

That it picks up a lot of name mentions that aren't perfect for my client.

Mention is a one-stop-shop to monitor your brand and campaign success well beyong the reach: it helps you learn more about you, your competitors, and how people feel about it. In a way, not only you learn IF and HOW MANY people are talking about you, but also WHAT are they're saying, which is super useful, especially if you're working for controversial/polarising issues.

It's quite expensive as a service, and upgrades get to sky-high prices ,often unaffordable for not-for-profit organizations. So I hated it because I couldn't get it!

Useful, time-saving, easy to set-up and manage, good free package.

If your company has a generic name or you need to use semi-generic search terms, allow for not relevant results.

It is straight forward and extremely easy to use.

I can;t say that I have any negative comments to add.

Very easy to use and a powerful tool for tracking mentions of both your brand and competitors across the web, as well as measuring sentiment.

Honestly not really any key cons I can pick out - it does what it says on the tin and it does it very well.

We use the Mention app's integration with Slack to pipe in our mention updates. Really makes things easy and reduces cycles and need for attention. There is powerful advanced filtering available so you can easily make sure that the notifications that come through are relevant to you.

I really can't think of any cons - it's been easy to use and update, keeps getting better, and saves us a lot of time.

Well designed platform with some neat features.

You would think for the amount of money they spend you could do something more with the software! Pricing is just outrageous.

- Easy to use
- daily emails
- catches 98% of brand mentions

- nothing to mention (pun intended). :)

Being able to see posts about my business through blogs, websites and social networking sites in one place.

Needs to be used along with Google Alerts, it seems. Hard to find one tool that really catches everything.