Sentry

4.8 (65)
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Track exceptions with modern error logging

Overall rating

4.8 /5
(65)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.3/5
Customer Support
4.4/5

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65 Reviews

Daniel
Daniel
Overall rating
  • Industry: Insurance
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

A Great Application Monitoring Solution

Reviewed on 2023/02/03

Sentry has given us vital information that we have not been able to source from other application...

Sentry has given us vital information that we have not been able to source from other application monitoring software. This in turn allows us to diagnose issues faster and get work on solving issues rather than working out what the problem is.

Pros

Sentry is used as one our our application monitoring solutions and we use it to stay on to of regression, bugs, and core web vitals. It not only tracks these issues but gives us the information to troubleshoot them

Cons

There can be a lot of information to digest when diagnosing an issue so it can take time to become familiar with the UI

Alternatives Considered

Raygun
Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Sentry Experience

Reviewed on 2022/05/23

The experience was very good . I Have used it in many apps. A must try tool for error and performanc...

The experience was very good . I Have used it in many apps. A must try tool for error and performance montioring.

Pros

1. Easy to setup in projects like flutter , nodejs , strapi.
2. See related data in one place like issues or performance issue.
3. Details info for an issue . It's easy to identify the bug.
4. extra info like crash free session and releases are very helpful.
5. Docs are easy to find and well organised.

Cons

1. Need a bit of knowledge of error reporting to work
2. Some kind of tutorial video or detailed blogs are needed to use.
3. The team plan is very pricy 26$ per month.
4. No benefit for student or startups.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

Great App logging service but with a cost

Reviewed on 2023/01/15

I do like the UI and the events logging integration but the crash detection is not one of the best...

I do like the UI and the events logging integration but the crash detection is not one of the best and the SDK integration wasn't that easy.

Pros

The way it displays error loggings and how easy is to query and filter for types of events

Cons

The SDK integration wasn't easy. We had crashes and performances problem due to the Sentry SDK

Aivar
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

When something goes wrong, you'll see exactly what and why

Reviewed on 2021/08/20

Sentry allows me to catch bugs in the live environment and captures all of the relevant information...

Sentry allows me to catch bugs in the live environment and captures all of the relevant information that led to them.

Pros

Easy to set up
Lots of details about each error
Ability to quickly ignore, postpone, assign errors

Cons

A little bit hard to search through the resolved issues
Emails about new errors sometimes go to spam, with multiple emails providers

Dilraj
Dilraj
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to configure Backend alerts for your production environment

Reviewed on 2019/07/20

Overall experience was really good with production alerts being fired anytime there was an...

Overall experience was really good with production alerts being fired anytime there was an exception or an outage on the backend server.

Pros

Sentry can be easily integrated with your platform for generating email alerts for any issues on production backend server. Be it an exception on the server or the outage, sentry will send an alert to your email and once you login to the dashboard, you can easily see the stack trace for the error which occurred on the server along with the frequency of occurring error. Sentry integration is available for different programming languages.

Cons

Setting it up with your backend server for the first time can take some time. Also we faced some issues with integrating the HTTPS sentry link with Node.js. Other than that, its a great tool in helping you keeping your production environment available 24/7.

Maxim
Maxim
Overall rating
  • Industry: Computer Software
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Sentry has been a default backend error tracker for years

Reviewed on 2018/05/01

We didn't have to configure and support anything for error tracking and alerting, Sentry is really...

We didn't have to configure and support anything for error tracking and alerting, Sentry is really a one-click solution

Pros

- Very easy to integrate with python projects
- Nice UI, trace page has all the context, you may potentially need to debug
- Can post exceptions right into Slack

Cons

No cons so far.
I think I was confused by the UI navigation a few time, but I was able to figure everything out by myself eventually.

Fernando
Fernando
Overall rating
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great error tracking service, essencial for any software application running 24/7.

Reviewed on 2017/12/15

Pros

In the Sentry dashboard, we can create and save custom filters that are helpful to use, mainly after a deployment in order to find any errors in our application. The integration is easy, with API clients available in many programming languages.

Cons

API clients don't support asynchronous communication, you need to implement it by yourself. Besides, it is possible define fingerprints to track issues, but it is not possible to filter the issues by fingerprints.

Fernando
Fernando
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Keep track of API and WebApp errors

Reviewed on 2018/05/29

Get notified and keep track to quickly solve all system errors

Get notified and keep track to quickly solve all system errors

Pros

Automatically it can keep track of all the errors from your system and display very useful information such as user id, user e-mail and other error details that could help you to identify the root cause of the error and help your dev team to solve it quickly. Has a great integration with Slack so you can easily are notified of each error.

Cons

Sometimes seems to not show all the errors, looks like can skip some of It, so we cannot find information about some user that is complaining about an error.

Silvio
Silvio
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

It is a good tool to monitor errors of your product

Reviewed on 2020/04/02

It is useful as I said, I use it daily to track errors in our product and most of the times it...

It is useful as I said, I use it daily to track errors in our product and most of the times it directs me successfully to the root of the problem.

Pros

It has a simple interface, groups errors together, keeps track of regressions. In a nutshell it is mature, robust and very helpful. Also accept some degree of customisations which is nice.

Cons

Way too expensive! Also sometimes loses some exceptions or errors.

Xavier
Xavier
Overall rating
  • Industry: Information Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

It made the development easier

Reviewed on 2019/04/12

Pros

It makes my development easier allowing me to track all the errors

Cons

Its dificult to deploy your own instance of Sentry

Stewart
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Tracking issues like a Pro

Reviewed on 2023/01/13

perfect for me in monitoring bugs and the ability to debug issues that did not occur in my...

perfect for me in monitoring bugs and the ability to debug issues that did not occur in my development environment

Pros

Sentry is a clear and simple way to track, issues and bugs, along with the environment and context in which the occurred

Cons

transactional an application, performance monitoring quota disappears very quickly without topping up with cash

Alternatives Considered

Airbrake

Reasons for Switching to Sentry

it does what I need
Omer
Omer
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Error Tracking and Reporting with ease

Reviewed on 2022/04/05

It has been an indispensable tool for many of the projects I was involved in. I was tasked with...

It has been an indispensable tool for many of the projects I was involved in. I was tasked with setting up the Sentry accounts for some projects and I found it easy to do so without having to read a lot of docs.

Pros

1- You can use it on both frontend and backend to track errors.
2- It collects many metadata about each error event, which makes it easier to debug the error in question.
3- It allows uploading of source maps so you can see where the errors are happening in the code you write rather than the minified released versions.
4- It's secure and has default masking for sensitive data (but you must make sure you are not sending sensitive info in the errors)
5- It has a generous free tier
6- It's easy to set up and deploy with client libraries for almost any framework you use.
7- All events data is downloadable up to 3 months after they are created.

Cons

1- Grouping of issue events is a bit strange sometimes if you don't write your own error handlers.
2- Documentation can be outdated sometimes.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Simple and straightforward error monitor

Reviewed on 2022/08/05

Pros

Simple to integrate with any system. A complete tool to track bugs and share bugfix with the team in our project.

Cons

I believe that some automations are missing to be implemented, but the tool is very complete

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Instant issue notifications to the entire team with visual reports, issue timelines, assignees

Reviewed on 2019/04/25

Pros

Anyone on the team can subscribe to get instantly notified about the issues; multiple projects supported in the same dashboard (in my team we use separate projects for different types of environments). Automatic weekly and monthly reports are simple but informative. Gitlab integration is available. I also really like visibility into team members who have already seen the issue. Issue search filter is very detailed as well. Open source and cloud versions are available so any team's needs can be met.

Cons

Since all screens are minimalistic, they all look the same at a first glance, perhaps some color or header accents would be nice, also some sort of labelling for more customized filtering could come in handy. As a PM I think I am more picky about things like that than developers on my team though. Overall this is a good product.

Verified Reviewer
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Straightforward to set up and use, crystal clear documentation

Reviewed on 2018/06/05

Pros

We use Sentry for our website and app alert handling. They have excellent docs to get set up and integrated across a variety of languages, web, and app frameworks. Getting alerts piped into Slack and Pagerduty was super simple.

Cons

Small nit, but wish they made it easier to get full stacktraces from mixed environments, like React Native! Would be nice to get both native and JS traces in both iOS and Android.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Stay ahead of system errors

Reviewed on 2019/05/08

We set sentry up for all the software we develop. It has helped us greatly to always know when an...

We set sentry up for all the software we develop. It has helped us greatly to always know when an application crashes so that we begin working on fixes. We loved sentry because it's easy to setup and use. We set it up once and run for the software lifespan. It shows a lot of information in a non-overwhelming way

Pros

The interface is so easy to use, it's almost natural for me.
It sends notifications to my e-mail and often when I click view on sentry I don't need to re-login it just takes me where I need to go
Version Control integration which make it easier to resolve issues when making a commit

Cons

When an issues occurs multiple times I want to view breadcrumbs for multiple cases at once but this option isn't there and if an issue occurs thousands of times this is a challenge
I can seem to find resolved issues to review them for whatever reason, at least if resolved issues were accessible for some time this would be great, or if this is already there making it easy would be great

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Works brilliantly. Sentry focuses on one thing, that is just great.

Reviewed on 2018/08/01

Easily handling incoming issues and keep track of which problems are prevalent.

Easily handling incoming issues and keep track of which problems are prevalent.

Pros

Very easy to capture issues for users, and extremely versatile in how to act on these. The biggest strength of Sentry is that it is so well designed for the downstream handling of issues. The ability to ignore issues until they hit a certain number of users as an example.

Cons

It's a bit hard to figure out how they group events. But I think it is also hard to simplify. And then you cannot turn off email notifications for re-opening issues. But it's minor things.

Verified Reviewer
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Amzing exception tracking software

Reviewed on 2018/11/13

Pros

The number of integrations and the ease of setup is great. Also the amount of data provided for exceptions is very extensive. Its very easy to get to the bottom of what the issue is.

Cons

It would be handy if there were more statistics available about error rate maybe via their API. Also sometimes its hard to set up functionality like release tracking and sourcemaps etc.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Finding errors in code has never been easier.

Reviewed on 2017/10/06

Error debugging in production.

Error debugging in production.

Pros

Great UI.
Simple SDKs and Integration.
Simple API.
Open source technology.
Extremely useful for debugging issues in production.

Cons

If you have a burst of events, it can become pricey. Other than that, the product is great and useful.

Pēteris
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Sentry is awesome

Reviewed on 2022/03/16

I'm a very satisfied user.

I'm a very satisfied user.

Pros

Sentry SDK Integrates well with my code (written in Python, uses Django web framework).
Alert emails are timely and contain enough information for me to understand the severity of the issue without opening the Sentry dashboard.
Sentry captures enough contextual information about the exception (traceback, SQL queries, HTTP request, HTTP headers, form data, local variable values), I can usually understand what the problem is without any additional debugging.

Cons

Sentry has a ton of features, and is adding more features all the time. The features and UI elements that I don't use feel like a clutter. At the same time, I'm sure they are useful to other people.

Sven
Overall rating
  • Industry: Information Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best way to monitor applications & websites for issues

Reviewed on 2020/01/18

Sentry is used within almost all of our applications, whether they're run by ourselves or our...

Sentry is used within almost all of our applications, whether they're run by ourselves or our customers. It provides amazing peace-of-mind because I can rely on Sentry to report any issues & also keep logs & error reports handy for further investigation of such issues. We've never regretted using Sentry and are very likely to not consider moving to another platform anytime soon.

Pros

Sentry is the best way to monitor your websites / applications for issues. It supports virtually every programming language, runs on every system, is easily set up and maintained and is really easy to use.

Cons

Sentry in the cloud can be a little pricey for smalle projects & developers but there is a self-hosted plan of the app which can be set up on your own servers, so really even pricing-issues are pretty much non-issues for us and, I'd imagine, most potential users.

Mikhail
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Really nice and powerful tool

Reviewed on 2022/06/09

We are really happy with Sentry. It was integrated into 3 products and we plan to do more.

We are really happy with Sentry. It was integrated into 3 products and we plan to do more.

Pros

It just works. easy to start, and easy to operate. Powerful dashboard and a lot of information available.

Cons

The main problem is issues spam. If customer have same problem again and again - it may burn out oll you budget, filters are exists but do not worse some time

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Allows me to track errors and fix bugs before they are noticed!

Reviewed on 2018/08/07

Pros

The sentry plugins mean that I can easily integrate it into my software with a few lines of code, and then forget about it! Errors are sent automatically, and I'm emailed about any errors that come in. I've used sentry on all my projects for years, and it drastically improves the process of finding and fixing bugs. The notifications give me peace of mind that things are running smoothly.

Cons

Sometimes it is hard to drill down into errors that happen many times, and the UI for managing teams and users is not always very intuitive!

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Debugging is simple with sentry

Reviewed on 2019/12/23

Overall it is a very good tool if you want to work with very good code quality.

Overall it is a very good tool if you want to work with very good code quality.

Pros

It is a must-have thing if you are a web developer. As it helps in tracking errors and helps in improving our code quality and performance. UI is very friendly and whenever there is any warning or error it sends you that over to your email.

Cons

Finding a negative point about this product is quite difficult. But one point I want to highlight that helps the user a very positive way is if the sentry errors can also tell about the parametric errors of function.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

A must-have in our tool kit

Reviewed on 2018/03/24

Pros

Sentry has helped us track down countless, countless bugs in our platform before they could have been reported by our users. Thanks to their platform we are instantly made aware when someone has an issue on our API, dashboard, or one of our worker bots fails for an unforeseen reason.

Cons

Sometimes a bug occurs that impacts a lot of users / traffic. Especially if you use an API. This can in some cases prevent other errors in other projects from showing up. Simple fix, just don't get any errors ;)