Typeform

4.7 (882)
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An online form builder that lets you collect data with ease.

Overall rating

4.7 /5
(882)
Value for Money
4.2/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.4/5

97%
recommended this app
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882 Reviews

Ciera
Ciera
Overall rating
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Limited but reliable and clean

Reviewed on 2019/12/05

Typeform is very user friendly, especially on the presentation end (your surveys appear clean and...

Typeform is very user friendly, especially on the presentation end (your surveys appear clean and professional - which I find makes people more inclined to complete). On the back end, it is relatively easy to navigate through creating what you need and tailoring it, but can be a bit confusing and limited when exporting and analyzing the data gathered.

Pros

The best thing about Typeform is how clean, nice and professional your surveys turn out without doing too much work on your part in formatting the look of it. Reliable as a fairly quick to use aesthetically pleasing presentation.

Cons

The one hang up that I continue to find frustrating in using this platform for surveys is the way that you are able to access and view the data collected. I feel that Xcel style spreadsheets and somewhat outdated and an inefficient form of collecting and analyzing your data. For my usage, I have had trouble in finding other options as far as formatting to export your data.

Alternatives Considered

Mailchimp

Reasons for Choosing Typeform

Superior visually as a presentation and for users to access, complete and submit [less roadblocks in accessing survey, completing, and exporting data]

Switched From

Google Forms

Reasons for Switching to Typeform

Much easier to use and customize on back end for quicker and less in depth projects
Ömer Faruk
Ömer Faruk
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Typeform has one of the most natural UI to design human centered forms and survey.

Reviewed on 2022/04/27

I have an extensive experience with software from the times of start-up to today. I would like to...

I have an extensive experience with software from the times of start-up to today. I would like to mention a specific case where we used software for an academic extensive survey. During the days of the Pandemic, Typeform supported the community extensively by providing pro accounts to the researchers specific to COVID-19. With the help of Typeform we have collected 11k of feedback from academics about their perceptions on how COVID changed their teaching in higher education. Thanks to the Typeform we collected a massive data that is used extensively for academic articles in Turkey.

Pros

As the title suggests, Typeform is for people who would like to ask opinions with style, rather than outdated web alternatives with boring designs. In social research, the first step to impress someone is to show them that the form or survey is specifically tailored to the user experience. With Typeform you can create this feeling from the introduction to the end of the survey. UI is very friendly and compatible with almost any device capable of web browsing. It is one of the true-responsive web applications out there. Not just user experience, but designing forms is also a breeze which provides new learners easy to control. Also for experienced form designing, logic system provides all the essential tools that one can possibly need.

Cons

Apart from the all responsive nature of user interface. Designing and editing form is currently for desktop browsers. Ablility to transform surveys into exams or quizez with audit support may extend the functionality further.

Alternatives Considered

SurveyMonkey

Reasons for Choosing Typeform

Because UI feels a bit outdated and design distract users attention esp, in responsive mode.

Switched From

Google Forms

Reasons for Switching to Typeform

User interface is the absolute answer.
Verified Reviewer
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 0.0 /10

Typeform has missed the boat

Reviewed on 2021/04/20

Once a real pioneer in terms of surveys, now simply overpriced and overtaken by better and, above...

Once a real pioneer in terms of surveys, now simply overpriced and overtaken by better and, above all, cheaper alternatives.

Pros

Typeform offers many different question types and possibilities to design the surveys individually and intuitively. With dynamic fields you can target the user. Through the calculation function it is even possible to create a kind of order page.

Cons

The biggest problem with Typeform, in my opinion, is the prices. It offers great features, but especially smaller companies can't afford to invest that much just in a survey tool. Especially since there are now much cheaper alternatives that can fully keep up. In addition, last year even the functions for existing users were reduced, which in my opinion is an absolute no-go. This is an attempt to get users to choose a more expensive plan. Also, I find Typeform's advertising in Survey very intrusive.

Madhura
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Typeform is one the most friendly, high-design experience platforms to build a interactive form

Reviewed on 2024/08/22

Pros

Typeform is one the most friendly, high-design experience platforms to build a variety of forms.

Cons

There are a lot of design options but at times it becomes confusing to use the correct type of input response for the question.

Jared
Jared
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Modern, Smart Form Builder!

Reviewed on 2019/05/10

Typeform allows us to learn more about new customers about to start the onboarding process while...

Typeform allows us to learn more about new customers about to start the onboarding process while also saving us time by collecting the info we need from them using their logic jumps.

Pros

Typeform has developed a tool with not only a modern, engaging design, but also extremely powerful. You can create a map of logic jumps depending on answers submitted by the registrant.

Cons

Typeform can be a bit complex to use and it's hard to tell if something has saved automatically or not.

Alternatives Considered

Google Forms

Reasons for Switching to Typeform

Logic jumps plus we already had an account with Typeform for another department.
Smeetha
Smeetha
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

My favourite survey tool

Reviewed on 2021/06/04

Typeform makes it possible to create surveys that people want to complete. The process of answering...

Typeform makes it possible to create surveys that people want to complete. The process of answering is engaging, fun and pleasant. The data collection and view of overall results is also incredible!

Pros

The layout of questions on Typeform is incredible! It is certainly the most aesthetically appealing survey I have ever created. I have used the free version only!

Cons

It takes a bit of playing around and time to familiarise yourself with the question tools; this is not a major issue and is outweighed by the beauty of the end product.

Alexia
Alexia
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Best survey tool for B2B SaaS

Reviewed on 2023/02/09

Pros

I just started using Typeform for my online surveys, and I am very happy with the site. I've noticed a big difference in how my surveys are used and how well they work overall compared to other tools like Google Surveys.One thing I like about Typeform is how easy it is to change the way my surveys look and feel. The platform lets me change a lot of things, which makes it easy to make surveys that are visually appealing, interactive, and interesting to my audience.One thing that makes Typeform stand out is how much more fun and interesting it is than other survey tools. The platform's interactive design and easy-to-use interface make it easy for me to get information from my audience in a way that is fun for both them and me.I highly recommend Typeform to anyone who wants a survey tool with a better user experience and a more interesting way to collect information. The platform has changed the quality and usefulness of my surveys in a clear way, and I think it will do the same for you.

Cons

One thing I didn't like about Typeform was that there wasn't a step-by-step guide to help me figure out how to use the editing tools. I had trouble finding the right options and features to make the surveys I wanted to make. This made the process take much longer and be much more annoying than it should have been.

Fahad
Fahad
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Golden tool for all things Surveys!

Reviewed on 2023/02/08

Pros

From the simplicity of creating forms to viewing analytics to even the different designs, Typeform is a beautiful tool for managing, monitoring and creating surveys and forms

Cons

Managing and viewing all the surveys in the main menu is a bit overwhelming to look at and could be improved.

Aswath
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good Option for Forms but pricey

Reviewed on 2024/10/10

Was happy to use it at first but then shifted to Tally

Was happy to use it at first but then shifted to Tally

Pros

Loved the way it created forms. Very unique from the other players

Cons

The cost can be a bit high for entrepreneurs

Allison
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Simple, but adequate with good integrations.

Reviewed on 2024/10/23

Pros

It's a simple interface without an overwhelming number options and integrates well with Klaviyo.

Cons

Would like to have more options for customizing the form layouts.

Jonathan
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Forms That Feel Great

Reviewed on 2020/03/29

In my online marketing business, we use forms a lot. We sign-up customers, get logo requests,...

In my online marketing business, we use forms a lot. We sign-up customers, get logo requests, receive feedback, and more. And being a marketing business, we try our best to make the customer's experience working with us as easy and genial as possible. Forms often break that experience, but Typeform provided an excellent solution. This is one of those try it and you'll see type products. The form builder is simple, the form logic is robust and also very easy to implement, and their export options to gsuite integrates with our businesses flawlessly. And by the numbers, we converted more customers to clients at form-time.

Pros

Very few businesses don't require some sort of form, and yet when you ask a customer to "please fill out this form," they clam up, feel annoyed, and sometimes think of bureaucracy. In my business, we try to avoid forms wherever possible, but it's inevitable. Typeform elegantly solved this problem (my favorite thing about their product) by making forms an experience, and providing us a way to build forms that our customers don't mind completing. The form interface focuses on one question at once, then smoothly flows to the next, giving our customers a sense of completion, and-dare I say it-fun. Typeform also lets us customize forms with graphics/images to make them more gorgeous rather than a bland white or grey background.

Cons

Sharing Typeforms is similar to other form products: embed in websites, share via email, send a link. We use those often and we're accustomed to it. However, we'd love to see more integrations with popular online web-builders like Wix, Weebly, and Squarespace. Often, these web builders interferes with or doesn't correctly present the embed code we get from Typeform. Additionally, it would be fantastic to have a responsive embed code. With so many devices and screen sizes, embedding a fixed size creates problems for some customers-yes, you can work around this with a popup, but sometimes we don't want that particular experience.

Alternatives Considered

Google Forms and SurveyMonkey

Reasons for Choosing Typeform

Google forms, while perfectly integrated with gsuite, was not a robust, easy to use, and fun for our customers. There are also excellent math, logic, and even purchasing options in Typeform that we wanted in our forms, but could not get from Google forms.

Switched From

Google Forms

Reasons for Switching to Typeform

Typeform provided us with a complete solution that not only worked for us, but gave our customers a great experience that defied the idea of filling out a form. We work with other business owners and have often been asked how we make our forms...and subsequently passed on many referrals.
Pius
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Typeform

Reviewed on 2022/04/26

Typeforms are awesome! It's been really easy to use from the start and is extremely reliable when...

Typeforms are awesome! It's been really easy to use from the start and is extremely reliable when it comes to third-party integrations working smoothly without regular errors. It's easy to collaborate and manage with fellow team members and as a team, we love it. It has its shortcomings but with a few improvisations of extra fields and third-party integrations here and there, you can get the best out of Typeforms.

Pros

What I like most is the opportunity to extremely personalize forms. You can do this with the data the user has just filled in or with data you have coming with from third-party apps, in my case Airtable. This gives you an opportunity to connect better with your lead and get a higher form completion rate.

Cons

Typeform needs to expand its integration with Airtable. You can create forms within Typeforms from tables on AIrtable but it has shortcomings for me. I have my data stored in Airtable but it's not possible to bring all multi-select field types or linked records when creating a form. I can easily export the responses to Airtable and add missing records later, manually, but It would be much better if I could have all fields on the form as it is on Airtbale with linked records. Also, it's sustainable to keep doing this manually if you collect a lot of data.

Alternatives Considered

Google Forms, Airtable, Zoho Forms and GetResponse

Reasons for Switching to Typeform

The conditional logic offered in Typeforms helps create better converting forms.
Ken
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Great design and UX

Reviewed on 2021/05/31

I like creating and sending forms, and feel good about my recipients' experience with Typeform.

I like creating and sending forms, and feel good about my recipients' experience with Typeform.

Pros

I love Typeform's stripped-down UX and the simplicity of use, both for creating a form and capturing responses. It's different from other in that it forces the respondent to consider one question at a time, so for long, complex forms it might be the wrong choice. But I like the forced simplicity.

Cons

It's a little pricey. You're paying for a the UX not necessarily features, which are substantially fewer than competitors.

Alternatives Considered

Google Forms

Reasons for Choosing Typeform

Survey Monkey was too expensive and the feature set/price ratio was off. You don't get much for the money, and the best/most needed features are behind the paywall.

Switched From

SurveyMonkey

Reasons for Switching to Typeform

Google Forms is far too simple for some forms, also looks cheap. I don't like sending Google Forms in professional settings since everyone knows it's a free product.
Marcus
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A user-friendly form management platform

Reviewed on 2023/03/20

So, we do not have to go to design our own form now. Typeform saves us a lot of headache designing...

So, we do not have to go to design our own form now. Typeform saves us a lot of headache designing forms which we use quite often.

Pros

Typeform is user-friendly and being survey builder, it is really helping us to collect feedback as well as doing lead generations for us. The strength of Typeform lies in the ease of usage with its drag and drop interface. We particularly like the integrations it has with the CRM tools we are using such as Vbout and Sendinblue. Furthermore, the user experience is good and better than other form builders, especially the free ones.

Cons

There is not much to complain except when we use the free tier there are various limitations. However, we are happy to upgrade to a paid version which gives us a lot more flexibility.

Alternatives Considered

Zoho Survey

Reasons for Choosing Typeform

Typeform is easier to use.

Switched From

Google Forms and SurveyMonkey

Reasons for Switching to Typeform

Typeform UI is much better and simpler to use.
Emily
Overall rating
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Typeform Review

Reviewed on 2022/10/13

I love Typeform. I love that it integrates with our CRM and how easy it is to create forms. They...

I love Typeform. I love that it integrates with our CRM and how easy it is to create forms. They consistently make updates to improve the software and make it even better as a marketing tool for its users.

Pros

Skip logic! Building forms with Typeform is almost like a game or a test because you have to think through situations and different paths people can go through filling out your form. The skip logic is crucial to having different pathways in one form for a custom experience.

Cons

The matrix-type of question isn't as customizable as I wish it would be. I guess it serves a different purpose than I assumed.

Alternatives Considered

Google Forms and Gravity Forms

Reasons for Switching to Typeform

Typeform is way more customizable than Google Forms. We opted out of Gravity Forms because we steered away from using WordPress softwares.
Verified Reviewer
Overall rating
  • Industry: Consumer Services
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Fresh Take on Better Surveys

Reviewed on 2021/09/17

Great. Makes the boring old survey chore, more of a fun choice. Allows us to be more creative and...

Great. Makes the boring old survey chore, more of a fun choice. Allows us to be more creative and put out more engaging surveys with easier interfaces that result in improved completion rates. The back end is slick. The builder works. It is easy to implement conditional logic and the overall experience feels like an actual advancement over older software.

Pros

After years of using older software, we gave Typeform a try. It is more engaging, more modern and has more user-friendly options when crafting internal and external surveys. Ease of set up is there, and it has great logic and intelligence behind the pretty interface.

Cons

Not a lot to not like, however would like to see some additional analytics. This depends on your goal and purpose, as well as the way you set up the tool. However I would have liked to segment my inbound data slightly different. Not a deal breaker by any means,

Alternatives Considered

SurveyMonkey

Reasons for Choosing Typeform

Wanted a better, slicker interface. Less industrial and more with the times. But still needed to offer advance setup solutions and intelligence.

Switched From

SurveyMonkey

Reasons for Switching to Typeform

Better user interface paired with the ability to retain all previous features from older tools.
Shahila
Shahila
Overall rating
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Build form and survey with no coding

Reviewed on 2021/05/01

I my line of work, i need to use many form and survey to collect data from user and client to have...

I my line of work, i need to use many form and survey to collect data from user and client to have the most current and precise data. Typeform help me to do it with easy and the report that can be generated from all the data collected help me to interprate the raw data better.

Pros

Building a form and survey with Typeform is the most easy to do, as it is using a drag and drop graphical interface, and no coding involve while building it. It also has time estimation for user to complete the form or survey which help them to know how much time they needed to complete it.

Cons

Using it with free plan has so much limitation to the tools that i can use to building the forms. I have upgrading to the premium account but not much advance tools in there that can compensate the cost for the premium plan. I hope they can add more feature and advance tools for the premium plan.

Nika
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

TF is the best pal for collecting responses

Reviewed on 2023/12/06

Overall, TF is my go-to tool when I need to collect any kind of answers. My clients also ended up...

Overall, TF is my go-to tool when I need to collect any kind of answers. My clients also ended up using it after my recommendation...

Pros

I enjoy that TF lets me customize my forms to detail (also in other languages). The user interface is straight-forward, easy to understand from the beginning. That I can easily integrate with other tools I use.

Cons

Definitely the price and how slow it is on loading. I didn't know that I had to set up the integration with Notion before receiving answers...

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Typeform: Awsome Online Form Creation and Data Collection

Reviewed on 2023/06/01

Typeform has truly revolutionized my approach to online form creation and data collection. It has...

Typeform has truly revolutionized my approach to online form creation and data collection. It has seamlessly integrated an intuitive interface, robust features, and stunning design, making it my preferred tool for capturing invaluable insights from my audience.

Pros

The simplicity of the form builder allows for quick and easy form creation. And template design is so appropriate, it fulfills almost all use cases. It enables the creation of interactive and dynamic forms that go beyond simple question-and-answer formats. With features like conditional logic and branching. Also straightforward data collection and analysis features. Real-time response tracking etc.

Cons

Pricing is a little higher than my expectations, hard to customize, also would love some easy tutorials and an offline working structure.

Alternatives Considered

Google Forms and Microsoft Forms

Reasons for Switching to Typeform

Typeform surpassed my expectations in terms of design aesthetics, interactivity, and overall user experience. It strikes the perfect balance between functionality and visual appeal, making it the ideal solution for my online form creation and data collection requirements.
Bill Laurel
Bill Laurel
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Easy to use

Reviewed on 2023/03/22

Overall, Typeform is a great tool for anyone looking for an easy way to create surveys, quizzes,...

Overall, Typeform is a great tool for anyone looking for an easy way to create surveys, quizzes, and forms.

Pros

The drag-and-drop functionality allows you to easily rearrange, add, and edit questions and other content in just a few clicks. Its simple and intuitive design makes it easy to navigate and find exactly what you need without any hassle. Additionally, its integration with other platforms like Slack, Google Sheets, and Mailchimp makes it easy to send out and collect data from surveys, quizzes, and forms.

Cons

There weren't many options available to change the design and layout. Additionally, the font choices were limited, and there were no options to add custom images or logos.

Jamie
Jamie
Overall rating
  • Industry: Machinery
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Elegant and effective forms for many different uses.

Reviewed on 2018/03/06

Typeform is very inexpensive for the features it offers and people are very impressed with the end...

Typeform is very inexpensive for the features it offers and people are very impressed with the end result. We have been able to use it for much more than just a simple form or survey. They seem to be improving the product with v2 and it comes with no additional cost.

Pros

Form or surveys built with Typeform have a unique look that is easy to navigate and compatible with any device. Responsive design makes your form work on both desktop and mobile. Additionally, there are several ways to deploy your form. Their copy/paste code makes it very easy to create popups or overlays on your website.

Typeform v2 just launched and it is a drastic change from v1, but with a little exposure, it quickly becomes apparent that they have made it faster than ever to create a form. v2 instantly displays changes that you make to your form and building it is as easy as typing in the browser. Along with its ease of use, Typeform offers more complex features that really allow you to expand your uses for the product. We use question branching and the calculator tool to make an inexpensive online quiz for a segment of our users. Typeform also supports embedding YouTube and Vimeo videos and uploading pictures.

Cons

There are two aspects of Typeform that I do not like. First, each "question" only allows you to upload one image and embed one video. I realize that this keeps it clean and elegant looking, but I would like the choice to use more if I want. Second, it would be nice if it supported basic HTML code for things like embedding a video from your own video service. Currently, I have to re-upload videos that we use to an unlisted YouTube account in order to use them in Typeform.

Verified Reviewer
Overall rating
  • Industry: Religious Institutions
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Hands down the BEST survey builder

Reviewed on 2020/04/05

You may not realize why you really need to switch to Typeform until you've actually tried it....

You may not realize why you really need to switch to Typeform until you've actually tried it. There's just something about it that feels more human and welcoming, and makes the survey-taking process less painful and more fun. Both as a survey builder and as a survey taker. There's a lot of form-building software out there, but you owe it to yourself to at least give this a try. You won't regret it.

Pros

Typeform is hands down the best survey builder out there because it prioritizes the user experience. Surveys and feedback forms are a headache to take at the best of times, so the user interface should be beautiful, intuitive, and human-centric. The experience as a survey builder isn't half bad either. The platform does exactly what you expect, like copy/pasting content blocks and the enter key creating an additional answer option. You wouldn't think we'd have to be grateful for this kind of intuitive functionality, but sadly other form builders have made this something to celebrate. The plug-in to Noun Project for icons and Unsplash for stock photos makes it easy to create visually beautiful surveys too. There's also a whole untapped world of reference fields so you can easily integrate other information, like greeting a user by their name and auto-filling in their email address. It makes surveys more human, and that's a huge win.

Cons

There aren't a whole lot of cons when it comes to the survey building and the survey-taking experience on Typeform. The only complaints on our team have been from the more hardcore research types who want a lot of features available for analysis and reporting. Typeform does a great basic report that far exceeds what most people need, and you can generate a shareable link that updates as the answers update. But for some more advanced reporting features, our researchers prefer SurveyGizmo, which also has some more advanced translation features for surveys in other languages.

Arlène
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 501–1,000 Employees
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Forms + beautiful design = Typeform

Reviewed on 2021/08/14

Pros

The first thing that stands out for me when it comes to Typeform is how intuitive and easy-to-follow its form-creation process is. Simply select a field and add it to the form layout. It is a simple as that, really! And yes, you can customize pretty much anything you would like by simply clicking on it.

The various templates come in handy to speed up the process and the integrations selection is perfect for enhancing what Typeform does and for using it in combination with other digital tools.

The ability to use video is the icing on the cake because it enables you to add a human touch to your forms and invite those filling out the form to take a specific action (e.g. book an appointment, connect with you on a particular social media channel, etc.).

Cons

For some reasons, sometimes, I have not received an email notification when someone filled out a Typeform form even though I did set that up...

Remember one thing: if you are looking for a free solution to build and leverage online forms Typeform won't probably be it as its free plan is limited to... drum roll... 10 responses per month!

Elizabeth
Elizabeth
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

In general, my experience with Typeform has been good enough.

Reviewed on 2023/03/14

My team uses Typeform to conduct extensive user research through surveys. The beautiful aesthetic...

My team uses Typeform to conduct extensive user research through surveys. The beautiful aesthetic design and conversational approach of Typeform make our surveys engaging, interactive, and unique, setting them apart from the average surveys that our respondents typically encounter.

Pros

Typeform's conditional-jump feature based on answers that a survey respondent provides is something I really like. It enhances my surveys customizability, making it versatile for a variety of target audiences. Typeform also offers different question types like ranking, rating, multiple-choice, etc. and allows for the integration of date, time, payment etc into our surveys. Additionally, the design and layout options make Typeform aesthetically appealing , thus leading to increased participation in our surveys by our targeted audience.

Cons

I find the learning curve for Typeform a bit steep, and it takes some time to get used to its functionality. This can be time-consuming and challenging, especially when dealing with new team members. For me personally, it is always like there is a new branching feature for me to learn on Typeform every other few months.

Michelle
Overall rating
  • Industry: Publishing
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

An essential tool for our business

Reviewed on 2023/10/13

I don't know of another product that is as easy to use, gorgeously styled, and consistent as...

I don't know of another product that is as easy to use, gorgeously styled, and consistent as Typeform. We've created well over 50 forms, polls, and surveys over the years and use the forms + gathered information daily. We love Typeform!

Pros

Typeform is so incredibly easy to use for creating forms, surveys, polls, and more. We use it for all the submissions and information gathering in all areas of our business.

Cons

It's such a silly thing, but the home page/first page of the forms have a wonky image/graphic placement. Makes for adding logos or background graphics a bit tedious. Would really love a drag & drop option for that opening page.