IntelligenceBank Reviews

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77 Reviews
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Intelligence Bank offer great support and flexible business solutions.
Reviewed on 2016/08/01
The business application I'm involved with requires very specific, demanding, and often entirely...
The business application I'm involved with requires very specific, demanding, and often entirely new solutions. Intelligence Bank offer creative, flexible alternatives, always thinking outside of the box. Their people provide thorough and reliable technical support with a friendly attitude. Throughout our involvement with IB (over many years now), the experience has been entirely positive and would highly recommend them.
- Industry: Civil Engineering
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
McSal Review
Reviewed on 2020/02/12
We've been able to solve the problem of inconsistent marketing material across our offices with...
We've been able to solve the problem of inconsistent marketing material across our offices with one, internet based system.
Pros
How customizable the layout is and unique we can be with our content use
Cons
The template editor is slower than expected
Alternatives Considered
Unanet CRM by CosentialReasons for Switching to IntelligenceBank
More image-storage based- Industry: Higher Education
- Company size: 10,000+ Employees
- Used for 1+ year
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Needs Updating
Reviewed on 2021/03/10
Their actual customer service was great overall. But their software just couldn't compete in the...
Their actual customer service was great overall. But their software just couldn't compete in the market.
Pros
If you want a simple platform with not a lot of features it works.
Cons
Definitely needs facial recognition software. And the cost was extremely high in comparison to what you actually get. We were paying 12k+ for barely anything. Our new software is a quarter the price and has facial recognition and so many more features.
- Industry: Banking
- Company size: 501–1,000 Employees
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
DAM for the Cost of a DMS
Reviewed on 2018/05/08
Pros
This DAM provides innumerable solutions that can be applied to all departments within an organization. Simple project management tools, digital asset management, procedure/document control with the creation of customized workflows, news sharing, and Google like search functionality. Looking at this solution initially I thought it could help my team to accomplish a lot. Looking at this solution with my team, they have come up with uses that I never even imagined.
Cons
Because the landing page is managed with code, you need to have a knowledgeable resource available to manage it.
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
We now have one hub for our sales literature, images, logos and campaign material.
Reviewed on 2018/03/07
Pros
The DAM makes the latest logos, images and sales literature available to the whole team - including our vendors. Vendors have their own folders within the DAM, so we can easily distribute vendor-specific marketing material to them directly.
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Worth it!
Reviewed on 2020/02/11
Really great. The sales executive was super knowledgeable and took the time to work through all of...
Really great. The sales executive was super knowledgeable and took the time to work through all of the different functions of the software to ensure it was the right fit for us. Our Customer Success Manager [SENSITIVE CONTENT HIDDEN] also has been there to keep us on track with set up and was a delight to work with. Thank you!
Pros
This software has been integral to keeping us organized while our company scales. It's given us so much time back! Gone are the days of searching through your inbox of emails to make sure you have the 'right' version of an asset - the IB DAM keeps it now all in one place. Highly recommend!
Cons
The IntelligenceBank desktop uploader is tricky to use because it doesn't sync both ways with the system.
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- Value for Money
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Excellent value
Reviewed on 2016/10/18
I am an Adobe CC user and I really like the integration with Adobe Bridge. Being able to add meta...
I am an Adobe CC user and I really like the integration with Adobe Bridge. Being able to add meta data via Bridge is a huge help. Many of our files were previously tagged with information and not having to duplicate that information is huge.
I cant really find anything to dislike. I look forward to the many upgrades that are being worked on. I am in need of a rotation component to file mark-ups. I.B. help desk is now creating one. The help desk is very attentive.
Our biggest challenge is creating a single access point for all images that have been created for many years. Being able to create a single repository with existing and new meta data for searching is important. From a single access point we can now catalog over 15 years of images with global changes that dramatically reduce time and efforts. Our IB will also replace using Drop Box. We can now work more efficiently with image annotations as well as share files more efficiently.
I have created D.A.M systems and Intelligence Bank has been the easiest and most intuitive. The initial launch can seem intimidating, but once you go through the tutorials it all makes sense. Plus, the Customer service is awesome. I have always received a response with the hour and always helpful.The system works well for creatives who use Adobe CC.
- Industry: Real Estate
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use and very intuitive
Reviewed on 2016/07/29
I like that it's easy to use - very intuitive, its a true DAM without all of the expensive add ons...
I like that it's easy to use - very intuitive, its a true DAM without all of the expensive add ons that we wouldn't use and the IntelligenceBank team helped make the process easy.
- Industry: Sports
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
IntelligenceBank made us more efficient
Reviewed on 2016/09/06
IntelligenceBank DAM has made us much more efficient! The simplicity of uploading assets and...
IntelligenceBank DAM has made us much more efficient! The simplicity of uploading assets and tagging them for sharing across a wide network of stakeholders is terrific. We had no previous way of sharing photography and marketing collateral across representatives from eight organisations - all of whom have varying understandings of technology and usage of assets.
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly customizable platform with excellent customer service
Reviewed on 2018/03/07
Pros
Ease of use, customer service and ability to customize the DAM. IntelligenceBank delivers on all accounts.
- Industry: Food & Beverages
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple to use, great customer service.
Reviewed on 2016/08/01
The tool is fairly simple to understand and update. I also like how it can be customized to your...
The tool is fairly simple to understand and update. I also like how it can be customized to your brand (landing page, colors, menu).
User friendly - the tool allows you to download the same image in different sizes and file extension.
Allows previews in video.
- Industry: Accounting
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great IntelligenceBank DAM Software, Great Price, Best Service
Reviewed on 2016/09/28
I use IntelligenceBank DAM to manage images, and I like how you can tag files and save new...
I use IntelligenceBank DAM to manage images, and I like how you can tag files and save new versions. Ultimately, it saves me time, which is nice. The support is great and they are always very helpful whenever I have a question.
Pros
Ease of use and the support are both fantastic.
Cons
There's nothing significant to report.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Easy to use DAM
Reviewed on 2016/10/26
IntelligenceBank DAM has a great user interface and our global team live the system. I love how you...
IntelligenceBank DAM has a great user interface and our global team live the system. I love how you can start small and grow.
Pros
Ease of use and support are both incredible.
Cons
We have a lot of data and as we grow this can be costly.
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- Ease of Use
- Customer Support
Santos Brand Hub
Reviewed on 2014/08/14
Santos had a few challenges that seemed impossible to fix and or change. However, the team at...
Santos had a few challenges that seemed impossible to fix and or change. However, the team at intelligence bank soon convinced us that the Brand Hub was the best way to go. And they were right. We have had many challenges since we started but everything that our internal system and boundaries throw at Intelligence bank, they seem to come back with a solution that works. The continuous support is great, it is easy to know any question big or small, they are happy to guide you through, to ensure that the experience is smooth and efficient. It is a fantastic system that has provided us with a great solution to the challenges we had in the beginning.
- Industry: Electrical/Electronic Manufacturing
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Reliable Software
Reviewed on 2018/09/09
Pros
Very easy to use software. Gets work more efficient and effective. Definitely recommended software.
Cons
None.
- Company size: 501–1,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The platform is great for managing creative as well as other marketing files
Reviewed on 2018/03/09
Pros
I especially like how you can use it as a client portal to engage with customers. It's flexible and over the past 7 years, it has come a long way. They really listen to customer feedback.
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- Ease of Use
I Highly Recommend IntelligenceBank
Reviewed on 2014/04/02
I use IntelligenceBank for my Interior Design business - we are small, but asset rich. Intelligence...
I use IntelligenceBank for my Interior Design business - we are small, but asset rich. IntelligenceBank's DAM service is super easy to use and I like how I can easily store and categorize work in an organized fashion and email images to my clients without additional user licenses. I used to use drop box which was good, but chaotic. I highly recommend IntelligenceBank!
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IntelligenceBank Marketing helps our agency to appear professional and well organised.
Reviewed on 2015/01/15
Shades of Green is a design agency specialising in print and online. Our clients love to have all...
Shades of Green is a design agency specialising in print and online. Our clients love to have all of the creatives in one place together with history of approvals and calendar so they know which creative is due when.
IntelligenceBank Marketing not only saves us admin time but also helps our agency appear more professional and well organised.
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BIG Fans of IntelligenceBank!!
Reviewed on 2015/03/25
Milan Direct has chosen IntelligenceBank Digital Asset Management for its ease of use and flexible...
Milan Direct has chosen IntelligenceBank Digital Asset Management for its ease of use and flexible workflow. IntelligenceBank has helped us to streamline processes by allowing our purchasing agents to upload furniture images and details to IntelligenceBank, which then, go through an approval process.
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- Ease of Use
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Great product, great support!
Reviewed on 2015/03/24
The product does everything you would expect and more. Follow that up with great service, support...
The product does everything you would expect and more. Follow that up with great service, support and ongoing product development that provides real value. A shining star in a competitive industry without a doubt!
Well done IB
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- Ease of Use
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IntelligenceBank is a great solution
Reviewed on 2015/03/25
IntelligenceBank is a great solution for storing, sharing and keeping track of customer's...
IntelligenceBank is a great solution for storing, sharing and keeping track of customer's approvals on files, images and videos. They make our business run more efficiently.
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It is a real pleasure to work with the IntelligenceBank team! Their support is truly exceptiona...
Reviewed on 2018/03/07
Pros
IntelligenceBank allows our team to quickly find content across documents (Word, PowerPoint & PDF) and images. Its improved the speed at which our team have put together proposals, leading to less duplicate content and ensured a quick place to find out business critical documents.
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By far the best product we came across
Reviewed on 2015/03/20
We looked at a few solutions for our company and the products and level of service from Intelligence...
We looked at a few solutions for our company and the products and level of service from Intelligence Bank put them miles ahead of the others in the industry.
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Efficient digital brand asset management system
Reviewed on 2015/03/28
Good, efficient online tool - scaleable for different situations, tailored to individual needs. Can...
Good, efficient online tool - scaleable for different situations, tailored to individual needs. Can be as big or as small as you require.
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The best
Reviewed on 2015/03/18
I wouldn't use anything else. Intelligence Bank is an excellent product.!
I wouldn't use anything else. Intelligence Bank is an excellent product.!