Reservio Reviews

EXCELENTE SERVICIO

Reviewed on 2021/02/24

excelent

Best Customer Service Anywhere

Reviewed on 2015/02/26

I have been using Reservio for several months now and love it! My clients love the ease of reserving their classes on their own time(many clients reserve very late at night when I would be sleeping!) it has been a great help in my business.
On the few occasions that I needed help, the customer service team, specifically Magdalena, has always been cheerful and answered any of my questions in a timely manner.
I hope that more people learn about this service, I did a lot of research before deciding to use Reservio and I chose it because it was the most user friendly. Even when I had the free version, there were many options available to me. The paid versions just made everything a little bit easier!

Love Reservio & their support team!

-Johanna M Griego

Reservio for schools

Reviewed on 2021/03/19

We like the use of it.

Great

Reviewed on 2015/01/06

Nice, modern looking interface, easy for me to use, easy for my clients to use, quick response with queries. Love it!

Multidisciplinary, flexible, functional and robust.

Reviewed on 2020/01/06

Undoubtedly Reservio is one of the most advanced and complete web tools that are available in the market, has given me the ability to effectively perform administrative management of my beauty salon, facilitating and optimizing daily activities such as scheduling appointment and database of my customers, however I consider that the greatest benefit that has provided me this program is the development of business through digital marketing , allowing the development and positioning of my business as one of the most prestigious in my locality, increasing my client portfolio, on the other hand I as business owner can manage my salon in a general way beauty and in turn serve my customers in a personalized way, doing stylist work, which I love. I am pleasantly satisfied with the performance of this program that has generated effectiveness in my team.

The best reservation app

Reviewed on 2021/04/07

Not 100% solution, unfortunately

Reviewed on 2016/08/09

Using this service for 2 years, from time to time it fails to synchronize with the Google Calendar and then lets your customers order on the dates you are already full, which is very annoying

Great solution with limited features

Reviewed on 2017/01/10

This solution is great and we use it every day, however, after a year of usage, the feature is exactly the same.
The support is active but the development seems in standby.
However a great solution to manage planning of our salon

Booking Facilities After Lockdown May 2020

Reviewed on 2020/06/03

We are a Cricket Club with about 70 members including Youth Players. The Covid 19 pandemic closed all Sport down since March. The Government relaxed rules on limited play and practice but the over-riding condition was that we had to have a Booking System in place for our practice facilities to be available. I researched. Reservio's product met our needs. The support we have had from the Company has been excellent and understanding of our short term needs.

Reservio Review

Reviewed on 2018/06/28

Easy Booking Software

Reviewed on 2020/06/30

Reservio is helping us with bookings of our sports facilities following COVID-19. It allows us to comply with current guidelines surrounding a return to sport.

Review of reservio

Reviewed on 2020/10/23

We are very happy with the product and are certain to use this product during the restriction period due to covid-19

Love this online booking system Its so easy set up and use

Reviewed on 2020/07/22

It has been great and extremely effortless, I was able to set everything up without even checking the instructions. Some other programs I tested out left me frustrated and feeling like I needed programming skills.

Simply amazing customer service

Reviewed on 2020/07/30

Parents of students can now book timed appointments for uniform fitting appointments easily on line at their convenience and they even get reminders and can rearrange or cancel appointments. This task used to be managed by volunteers by email which took MANY hours. [SENSITIVE CONTENT HIDDEN] has provided some of the best customer service throughout the set up that I have ever experienced. Due to our charitable and volunteer run nature and only needing the software in Feb, March and August, they offered to reduce their usual fixed term rates which was hugely appreciated. I would wholeheartedly recommend this company and its amazing people to anyone in need of an appointment booking process.

New User of reservio

Reviewed on 2020/08/26

much easier to organize meetings with the young people coming to subscribe to our association. Easier to know how much people we're expecting.

The reservation site everyone needs

Reviewed on 2014/11/25

Because of the flexibility of Reservio's features, we were able to create an option for our community to register for our Christmas Story event. The ease of use made me confident that even the most technologically illiterate person would be able to book their time slot for the tour. In fact, over the last two months, I haven't heard a single complaint or difficulty in using the site.
In addition, the costumer service is prompt, helpful, and exceeded expectations when working together to incorporate the site/product into our event. Whenever a business is interested in making something work for the client rather than their own bottom line, I can be confident in continuing to use the product.
Apart from using it for our non-profit, the small business applications would be superb if you ever schedule any kind of service with a client.

NGO and Reservio

Reviewed on 2021/04/13

Like the simplicity but faulty email reminders, and poor response from company

Reviewed on 2014/07/18

I really like the ease of use of Reservio. I have the free version, while my business is growing. Even in the free version, there is the option to have email reminders sent to your clients. This is NOT WORKING. I have emailed Reservio once, twice, thrice, four times. Their support desk only responded to my first email. Then, they just stopped responding altogether. So, they didn't fix the email reminders to clients glitch, and they didn't respond to me any more. Why won't they fix it, and why won't they respond any more? I even emailed the founder and CEO, Frantisek Mazuch , who had sent me an introductory email when I signed up. No answer. Once again, I really like the ease of use of Reservio, and hope to make it my long term scheduling service. Maybe people with the free version don't get any attention? Like the other review says, you have to take care of your customers. If a feature is available with the free service, shouldn't it be working? If they get it working, I will rate this service a 5 star appointment scheduling software.

Less time for scheduling, more time for business

Reviewed on 2014/12/09

As a private teacher, I have many individual students who need to book their individual lessons. It used to be complicated to make a timetable considering everyone´s preferences and especially to change it all the time. Students get often ill or just lazy:-) It´s much easier with Reservio for me and more comfortable for them. Thanks a lot!

What a nice surprise!

Reviewed on 2015/04/20

I tryied using this software at my dental practice and pacients are realy enjoying it. They say it's more comfortable for them to book an appointement online rather then calling the receptionist. This way she has more time for other things to do.

I started working in 2 minutes

Reviewed on 2015/05/04

The easier way to manage appointments for almost any business

Easy to learn and implement for anybody

Reviewed on 2020/07/27

I spent a few hours researching and comparing different booking systems . I found Reservio to be very reasonably priced, easy to use and the great customer service was a huge factor in deciding which software to use as we are confident in the knowledge that we can get quickly help should we need it. I found it easy to find my way around the software and teach to my colleagues who will also be using it. It does everything we need it to do, allowing us to do both singular and group bookings and giving us the option to make appointments public or private which was essential with the type of varied work we do.

Reservio makes it easy for us to keep track of and schedule appointments with clients

Reviewed on 2018/12/10

horrible customer service

Reviewed on 2019/03/08

Very Helpful

Reviewed on 2020/08/15

The customer support has been exceptional. Really helpful. Thank you