Almabase Reviews

All of the features available and tool for our alumni to engage.

We have never used it to it's fullest capacity. One reason is because our alumni do not want to sign up for "another" platform to check.

Easy to set up and user friendly. Great feedback

Not sure I love how the videos display. Multiple videos take up to much screen space.

Almabase provides a lot of support for their services! If you are not successful engaging alumni, that is not because you didn't get what you needed from Almabase!

Changes in price structure after the initial contract. However, they have been very helpful in ensuring it does not cause us to not renew.

Almabase provides a robust platform for engagement and interaction with our graduates. We currently have over 14,000 alums using Classmates.com and are starting to migrate to our platform. The ability to create "Pali Helping Pali" by promoting mentorship, job board, internships opportunities, and a business directory helps connect our alums with each other and with their alma mater.

I would prefer a better dashboard when people land on our site. Everything is aligned vertically which makes scrolling down necessary to be able to see all the information. I would like to see each section bigger and aligned vertically so that optically it is more engaging.

The user experience has been more positive for our constituents and the administration. We have surpassed our goals for fundraising because of how easy the platform is to use for our donors.

There are some small features that would be nice to have but they are not critical. There seems to be a little bit of setup on most all of the features but nothing too hard. Just takes time.

Almabase has been a necessary addition to our alumni association as we seek increased engagement, especially during the COVID-19 era.

The ability to bring alumni together on a platform has been ideal and allows for an "exclusive" benefit for our membership.

The team, specifically [SENSITIVE CONTENT HIDDEN] have been a great help customizing the site to our needs.

Our team is small and volunteer, and as someone who is tech-challenged, I was still able to "create" the site with their continued help.

The giving pages, recurring donation option, event management and map are some of my favorite features that add tremendous value.

Overall we look forward to using this platform as our one-stop-shop for alum and supporters of our Academy.

-The salesforece integration is not an integration at all. It only communicates basic details, like name and contact info. This was not communicated clearly during our initial conversation regarding our needs. However, the team is in the process of expanding that integration. I'll give a follow-up review once that's completed.

- The mobile view is less than desirable, and an app would make this platform so much more valuable as most members are on their phones more than computers—especially when visiting the campus for events.

- An e-membership card with a barcode and individual ID, that can be used in a mobile wallet would be a great addition, especially when checking in for events, purchasing items, etc.

- Admin rights can be built out a bit more.

- Overall the pro's outweigh the cons but will give a follow up review as we are only 5 days into the launch.

Crowdfunding opportunities, email marketing and registration pages.

Onboarding process requires you to watch several webinars that were a bit difficult to follow. There are alot of capabilities and functions that help Almabase integrate with Raisers Edge NXT, however, there is room for improvements and adding better integrations.

I love Almabase has a support team that is always available to troubleshoot issues and train their users. [sensitive content hidden] has been great!!

There is not much that I dont like with Almabase.

We love the emailing feature - especially the ease of design. We can tailor every email to our brand and what we want to communicate

Integrations are a little clunky and it doesn't easily merge already verified profiles. Lots of duplicate cleaning by hand

- The platform was up and running quickly.
- The customer service team is extremely responsive and does their best to accommodate our needs. They are also very open to receiving feedback and considering suggestions to improve the software.
- They often roll out new features and upgrades.
- It's quick and easy to create new webpages and add content.
- The software is affordable.
- Integration of e-communication center to send automated emails.

- Some bugs were discovered in the early stages that the support team resolved promptly.
- Limited templates to choose from and cannot incorporate different features from different templates into one to suit your needs/preferences.
- I've been slightly disappointed by the lack of customization on the platform. It's become evident that the platform would be a great tool for an academic institution's alumni organization, but if it's anything else, it may not be the best suited. Our situation is unique in that we are not a school looking to connect with our alumni, but rather a foundation connecting with past and current grantees. Some features cannot be customized to reflect that, including the wording on some pages or email templates that one would think would be easy to change. I was reassured at the beginning through the answers to my questions and testing out another organization's beta site that our needs would be met. However, it was only after our site was fully up and running that I got a chance to fully explore and see where additional customizations would be required.

Overall, the web platform meets our basic needs, but if there was a greater ability to customize it, even a little bit, it would take it to the next level. If you're not coming from an academic institution, I would highly recommend asking a wide variety of questions to ensure it will meet all your needs.

As a member of the Advancement team capturing correct data is critical and it is something I feel the site does really well. It then transitions pretty seamlessly into our primary database. A special word of thanks to our Almabase Service rep Krishna Kant. He is terrific and so easy to work with. He makes himself available frequently, and if for some reason is unavailable, always lines up additional support staff for us.

Not many complaints at all. The prebuilt fields may not be appropriate but I feel they are easily amended.
I feel the product is easy to work with and when adjustments to filters need to be made it is easily managed and executed.

Almabase has a plethora of features that help our school interact with our alumni in different and meaningful ways. We are able to host events, share news, and fund raise all in one location. Almabase is a true investment in our alumni and they really appreciate the efforts we are making beyond the years they spend on our campus.

A challenge for us is getting alumni to join the platform. We are constantly looking for ways to get alumni to visit the site and see what benefits they can receive.

It's very user friendly and helps keep up to date Alumni contacts, who are notified of the latest events and updates on Campus and help interact with other alumni and students.

They have been very quick to answer any queries. Their customer support is excellent! No cons that I can think of. I have been using it every day and its very rare we come across a glitch which anyways is taken care of immediately.

It's very easy to use and the platform is very friendly. The costumer support is very good and fast. They really work together with you. What deliver and provide what they set out to do. If you don't have time, experience, team to work with it is a very good start point in order to connect and engage your alumni network.

There is no much. One of the things is that the platform is very good but the design is limited in somehow. You cannot change the design and specially, the structure, of the homepage. The changes available right now is the colors, fonts and the header/footer. When they are able to let you free to create your own structure and design of the page, it will be amazing!!

Almabase is very intuitive to learn and easy to use. We recently tried the giving day solution for our alumni outreach. We achieved our highest level of alumni engagement and giving ever. However, the best part of Almabase is the loyal Customer Success team. Their support was above and beyond industry best practices, and they truly felt like part of our team in achieving institutional success.

While the solutions are very easy to use and set up, they offer limited range of custimization. Though, this is not without merit, because these solutions have been set up for success backed by data. Also, their limited customization options were not unlike those found at other providers.

This platform is very user friendly and well organized. With the help of customer support it was very easy to set up and offers a large variety of functions.

There are some limitations in the user approval process and some backend functions.