1 review

eFeedback Manager for Public Agencies

Public Works Solution and Work Order Manager

5 /5 (1 review) Write a Review!

Overall rating

5 /5
  • Value for Money
  • Ease of Use
  • Customer Support
  • Features
100%
recommended this app
1 review
Lori E.
Overall rating
  • Industry: Public Relations & Communications
  • Company size: 5 001-10 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great For Government Entities

Reviewed on 2019/03/20

Pros

I love the ease of this program. It is easy to search up requests from customers and make new requests for them as well. It is also nice because all of the information is in one place including customer name, attachments, request details and internal notes.

Cons

One thing I do not like about the software is how sometimes emails are not sent to your actual email but instead, a comcate email so that you never receive the email unless you directly look at the case.