---
description: Learn how monday.com AI Work Platform can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: monday.com AI Work Platform Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Project Management Software](/directory/332/project-management/software) > [monday.com AI Work Platform](/software/91734/monday-com)

# monday.com AI Work Platform

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> monday.com is the AI Work Platform where people and agents operate as one team - with shared cross-department context, enterprise-grade trust, and an easy-to-use interface built for adoption at scale.
> 
> Verdict: Rated **4.6/5** by 6088 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of monday.com AI Work Platform

Enhances project delivery and resource management with AI-powered risk detection and real-time visibility across teams.&#10;Streamlines sales and marketing processes by automating data entry, prioritizing deals, and centralizing communication.&#10;Accelerates product development and engineering workflows through AI-guided sprints, developer assistance, and agile insights.&#10;Improves customer service efficiency with automated ticket triage, instant resolutions, and a dynamic self-serve portal.&#10;Offers customizable workflows and no-code automation, supporting cross-organizational consistency and fast onboarding.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 6088 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: monday.com
- **Location**: Tel Aviv, Israel
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$9,00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Monday.com offers a free forever plan for up to 2 seats, after which pricing scales based on the number of seats, as well as functionality needed. Paid plans start at $9/seat/month, billed annually, for the Basic plan and include a minimum of 3 seats. Other plans are outlined below:&#10;&#10;Basic plan: starting at $9/seat/month billed monthly&#10;Standard plan: starting at $12/seat/month billed monthly&#10;Pro plan: starting at $19/seat/month billed monthly&#10;Enterprise: contact Monday.com for enterprise pricing&#10;&#10;14 days free trial, no credit card needed.&#10;30-day money back guarantee.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Turkish
- **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Denmark, Dominican Republic, Ecuador, Finland, France, Germany, Greece, Hong Kong SAR China, India, Ireland and 22 more

## Features

- 360 Degree Feedback
- @mentions
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Planning
- Activity Tracking
- Address Book
- Advertising Management
- Agent Management
- Agile Methodologies
- Alerts/Notifications
- Annotations
- Applicant Tracking
- Application Management
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Artwork Management

## Integrations (39 total)

- Adobe Creative Cloud
- Asana
- Basecamp
- Bitbucket
- Box
- Copper
- Dropbox
- GitHub
- GitLab
- Gmail
- Google Calendar
- Google Docs
- Google Drive
- Google Sheets
- Google Workspace

... and 24 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Project Management Software](https://www.getapp.za.com/directory/332/project-management/software)

## Related Categories

- [Fundraising Software](https://www.getapp.za.com/directory/169/fundraising/software)
- [Donation Management Software](https://www.getapp.za.com/directory/167/donation-management/software)
- [Business Process Management Software](https://www.getapp.za.com/directory/273/business-process-management-bpm/software)
- [Advertising Agency Software](https://www.getapp.za.com/directory/299/advertising/software)
- [Agile Project Management Software](https://www.getapp.za.com/directory/596/agile-project-management/software)

## Alternatives

1. [Clockify](https://www.getapp.za.com/software/111353/clockify) — 4.8/5 (9258 reviews)
2. [Jira](https://www.getapp.za.com/software/9953/jira) — 4.4/5 (15450 reviews)
3. [Asana](https://www.getapp.za.com/software/90584/asana) — 4.5/5 (13635 reviews)
4. [Trello](https://www.getapp.za.com/software/90700/trello) — 4.5/5 (23588 reviews)
5. [Wrike](https://www.getapp.za.com/software/9964/wrike) — 4.4/5 (3034 reviews)

## Reviews

### "Very visual and easy project management tool" — 4.0/5

> **Hana** | *16 May 2026* | Accounting | Recommendation rating: 8.0/10
> 
> **Pros**: What I like most about Monday.com is that it is very easy to understand and visually clear. It helps organize tasks and projects in a simple way, and the boards are very intuitive. It is also flexible and can be used for different types of teams and projects.
> 
> **Cons**: What I like least is that some advanced features are only available in paid plans. It can also become a bit confusing when there are too many boards or tasks. For very large projects, it may feel less structured than other tools.
> 
> My overall experience with Monday.com is positive. It is a great tool for managing tasks and teamwork, especially for people who like a visual style. It is easy to start using and does not require much training. However, for more complex project management, it may not be as powerful as some other tools.

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### "Bring projects to life and realize greatness in work management with monday.com. A collaboration tool like no other." — 5.0/5

> **Daniel** | *16 June 2026* | Higher Education | Recommendation rating: 9.0/10
> 
> **Pros**: We brought monday.com into play in our institution to help us link up the teams from all the departments and make easy for us to collaborate in planning and managing our daily operations. Our experience with monday.com has been very productive helping us to facilitate our efforts of ensuring smooth functioning of our institution. monday.com provides us with superb digital work planning and organization features which enables us to lay proper plans for all operations in our institution, allowing us to keep all operations in the institution running smoothly without any setbacks. Having monday.com in place has also allowed us to keep all our teams and departments connected, aligned and working together towards delivering exceptional learning and institution management operations. It provides us with great visual dashboards which allows us to monitor the status and progress of our operations in real time. There are also great information sharing features which makes it easy for us to share real-time operations updates with everyone to keep everyone up to speed.
> 
> **Cons**: We had a very simple and straightforward implementation experience and our overall usage experience turned out exactly as we had hoped for. We have not seen and cracks in the performance of monday.com or any of its features and we are happy with everything about it.
> 
> As an education institution, we introduced monday.com to assist us in actualizing our desire to keep all operations in the institution running smoothly and it has given us a very efficient work management experience that has allowed us to meet this objective. We use it as our central team workspace where teams from all departments get to meet, discuss and come up with proper work plans on how to streamline both learning and the institution management operations. Having monday.com has made collaboration on all our institution operations become a reality and has also made it easy for us to monitor the real-time status of all operations making it possible to identify anything that might be slowing us down.

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### "Beware - No Support Any More" — 1.0/5

> **Leigh Ann** | *15 June 2026* | Events Services | Recommendation rating: 0.0/10
> 
> **Pros**: Monday has lots of integrations and automations that make things easier like with mailichimp. Also, can maintain lots of info.
> 
> **Cons**: Application is not very user friendly - too detailed and complicated for simple database. And help is not very clear.
> 
> No support any more. They send you to their chat bot who does not send you to a customer rep. I lost access to my account and it kept sending me to the support page where it sends you back to the bot. This is an expensive program - it should have support. I'm more than frustrated\! These companies think AI replaces real people and it does not\!

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### "Powerful and Flexible Work Management Tool with Room for Improvement" — 5.0/5

> **Luis** | *29 April 2026* | Pharmaceuticals | Recommendation rating: 8.0/10
> 
> **Pros**: What I liked most about monday.com is its flexibility and visual interface. It allows you to customize workflows according to your business needs, which is especially useful for managing projects, tracking tasks, and collaborating across teams. The dashboards and automations help reduce manual work and provide clear visibility of progress in real time. Integration with other tools is also a strong advantage.
> 
> **Cons**: One of the main downsides is pricing, which can become expensive as your team grows or if you need advanced features. Additionally, some automations and integrations are limited depending on the plan. At times, the platform can feel overwhelming for new users due to the number of options and configurations available.
> 
> Overall, my experience with monday.com has been positive. It is a powerful tool for organizing work, improving team collaboration, and increasing productivity. While there is a learning curve at the beginning, once the platform is properly configured, it becomes a central hub for managing operations efficiently. It’s particularly valuable for teams looking for a customizable and scalable solution.

-----

### "AI that speeds up work but needs a little tuning" — 4.0/5

> **Christopher** | *05 August 2026* | Wireless | Recommendation rating: 6.0/10
> 
> **Pros**: The AI features in monday.com streamline repetitive tasks and make organizing workflows feel effortless. I liked how quickly it generated summaries and automations that actually saved me time.
> 
> **Cons**: Some AI outputs felt generic, and I occasionally had to rewrite them to match my team’s tone. The learning curve for customizing AI automations was steeper than expected.
> 
> Overall, monday.com’s AI Work Platform made my daily workflow smoother and more predictable. It’s a strong productivity booster once you get past the initial setup and customization phase.

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| en | <https://www.getapp.com/collaboration-software/a/monday-com/> |
| en-AE | <https://www.getapp.ae/software/91734/monday-com> |
| en-AU | <https://www.getapp.com.au/software/91734/monday-com> |
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| pt | <https://www.getapp.com.br/software/91734/monday-com> |
| pt-PT | <https://www.getapp.pt/software/91734/monday-com> |

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