JobAdder

4.5 (158)
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The recruitment CRM and ATS you’ll love to use.

Overall rating

4.5 /5
(158)
Value for Money
4.3/5
Features
4.2/5
Ease of Use
4.5/5
Customer Support
4.5/5

92%
recommended this app
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158 Reviews

Linda
Linda
Overall rating
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Job Adder is a market leader

Reviewed on 2023/01/11

Pros

Job Adder is a great system that is constantly striving to be better than it was yesterday. With a finger on the pulse of what recruiters need, this software likes to stay ahead of the game. The support team are quick to respond even in NZ timezone timeframes. Overall I love the system and wont be changing anytime soon. I've used this software for over 6 years now. The how to videos and software update videos are fantastic for time poor people that need to stay up to date making use of the upgraded features.

Cons

The only con I can think of is the interface for my website wasn't customizable enough to fit the style. Therefore I post my job ads manually to my website which isn't great. I wanted to be able to have a picture and a certain font to fit my brand, but the options were too limited and the overall layout wasn't a fit.

Response from Job Adder

We're so glad to hear that you love using JobAdder, Linda. Six years is a great innings and we look forward to many more years in partnership with you.

Scott
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great software it has revolutionized how I work!

Reviewed on 2023/01/13

Exceptional

Exceptional

Pros

Support, ease of use, unlimited email templates, gmail for jobadder plugin

Cons

Can't easily change a job from contract to perm, for example. Cannot make HTML emails

Alternatives Considered

Zoho Recruit, Bullhorn ATS & CRM and Recruiterflow

Reasons for Switching to JobAdder

Great demo, price, easy to find people who use it for when we grow, excellent support in plain English, and its priced right.

Response from Job Adder

What a review! This makes us super happy. It's awesome to hear that JobAdder has made such a difference to your work day. Thanks, Scott.

Nicolas
Overall rating
  • Industry: Staffing & Recruiting
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Great applicant tracker but workflow could do with improvement

Reviewed on 2015/08/11

Pros

Jobadder makes the applicant tracking process easy to manage if you use job boards such as Seek (who are a part-owner of Jobadder). Being able to access candidates from anywhere via this cloud based tool is great. The resume search tool is also good and the system is relatively fast given it's cloud based.

Cons

Whilst this is a slick tool, Jobadder still has a way to go in terms of being a total workflow management tool and it is quite clear that it started life as an applicant tracking tool rather than a recruitment database.

If you value a database where all email correspondence is linked to clients / candidates then this one is not for you. There is no seamless link between your email client and jobadder meaning you have to manually upload emails to the database (sent and received) from google or outlook 365. Furthermore this is something they (jobadder developers) do not see as valuable. For some people this is a non-issue but for me, I like to keep an audit trail of all client correspondence and easily be able to access it and ensure if needed it has a time and date stamp and can easily forward this email to a client (usual issues such as re-sending terms of business and the usual issues a recruitment firm faces around the timing of candidate submissions etc.

Furthermore there is no ability to undertake a text search on notes / emails that you do manually upload into the system. The float functionality is very geared towards low-value recruitment, utilising a tool whereby the client clicks a hyperlink which goes to a jump page which you have no control over the look and feel of.

From a workflow perspective, being able to update candidate skills, employment details, add notes etc is a little hit and miss.

I have voiced these concerns but get the feeling their priority is to continually add smaller job boards to the platform than continue to improve workflow and functionality. It's a real pity as they are ALMOST there in terms of having a really awesome tool!

For now we will stick with them but here's hoping I can change my 6 to a 10!

Shannon
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Propel Collective

Reviewed on 2020/12/09

So far I have really enjoyed using the JobAdder platform and interacting with all staff both...

So far I have really enjoyed using the JobAdder platform and interacting with all staff both support and sales! Great product guys. Love all the updates too!

Pros

User design an experience is great. easy to input data and then access it!

Cons

Only issues I have experienced so far is clearing alerts when you have completed those tasks. Even after you check the box next to the specific alerts they don't disappear right away it usually takes some time for it process.

Alternatives Considered

Bullhorn ATS & CRM

Reasons for Switching to JobAdder

Familiarity with from prior use and the user interface/ease of use. Also being an Aussie always love to support Aussie companies that do great work! :) Happy Holidays Jobadder Peeps :)
Patrick
Patrick
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ease of Use

Reviewed on 2023/01/12

Clients and candidate management and tracking are very crucial to recruiters and JobAdder help me...

Clients and candidate management and tracking are very crucial to recruiters and JobAdder help me all the time

Pros

Ease of Use - It is very important for executives to have a very easy to use software to perform best at work. At any given time, it should never cause a hiccup or disruption to any task. Happy to share that JobAdder gets the job done!

Cons

None. As for my role and function, everything that I need is in Job Adder.

Response from Job Adder

Thank you for your review, Patrick!

Jolene
Jolene
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Great for small businesses, does not scale well at an affordable cost

Reviewed on 2022/02/17

It was fairly easy to use, however, there were many additional "basic" requirements that weren't...

It was fairly easy to use, however, there were many additional "basic" requirements that weren't available on the basic platform.

Pros

JobAdder's workflows assisted us in defining and refining our hiring processes. It was simple to use.

Cons

I was unable to collaborate with my hiring teams directly on the system. I could not give the hiring managers access to the platform.

Dearne
Dearne
Overall rating
  • Industry: Human Resources
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

JobAdder Integration fit for purpose

Reviewed on 2023/01/12

Pros

Integrations with multiple platforms is very helpful, customer service is great and very responsive.

Cons

Can be glitchy and slow after upgrades have taken place.

Response from Job Adder

Hi Dearne, happy to hear you've had a great experience with JobAdder so far.

Ruben
Ruben
Overall rating
  • Industry: Human Resources
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great ATS

Reviewed on 2020/10/15

Excellent experience

Excellent experience

Pros

Easy to navigate
Great ability to integrate with relevant software ecosystem
Mobile app is great

Cons

Nothing to complain about. This ats has been great so far.

Alternatives Considered

Bullhorn ATS & CRM, CATS and PCRecruiter

Reasons for Switching to JobAdder

Pricing, integration and features
Clarke
Clarke
Overall rating
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Review Source

Overall rating

  • Value for Money
  • Customer Support

Dynamo Review

Reviewed on 2015/09/09

Love the fact that the app is built and configured for mobile devices not just the PC version...

Love the fact that the app is built and configured for mobile devices not just the PC version re-sized or re-hashed. This makes it great for accessing info on the move. As well as being very functional its obvious that some thought and effort has gone into the front end which does make for painless experience.

Pros

The support team at Jobadder are amazing. They answer the phone in 2 rings and if they dont have an immediate answer will be back in touch very quickly with a solution. Generally tho I dont use their support too much as the product is very intuitive.

Cons

This app provides a read only version of your database which is perfect for me as that is what I require when out and about. Of course you can log onto the full site to make edits etc.

Meale
Meale
Overall rating
  • Industry: Automotive
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

easy jobs management

Reviewed on 2022/11/26

Pros

this software offer the possibility to get the kind of human ressources you want.

Cons

recruitments can be more easy if some tools are performed

Sue
Overall rating
  • Industry: Human Resources
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

JobAdder Business Owner and User Feedback

Reviewed on 2023/01/11

Peace of mind that I have all information captured for current and future reference and relative to...

Peace of mind that I have all information captured for current and future reference and relative to security and privacy requirements. My IT provider hosts the data in their data center also.

Pros

The total end-to-end capture of processes and data relative to candidate and client management and associated relationship development and retention.

Cons

I manually transfer a range of comprehensive documents from Office 365 to JobAdder at the end of a project /process. This may not be a real issue though. I may be able to access a tutorial or technology to automate this.

Response from Job Adder

Hi Sue, thanks for giving us your feedback. We love to hear about our clients bringing JobAdder with them to their next job. Regarding importing documents into JobAdder, I would suggest exploring our Microsoft Outlook Plugin. More information can be found within our Support Centre.

Helen
Overall rating
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great ATS, lots of functionality and value for money

Reviewed on 2023/01/16

Great service pre and post sale. Great training and if we needed support, raising a ticket is...

Great service pre and post sale. Great training and if we needed support, raising a ticket is simple and easy to do and advice is very quick to resolve the issue.

Pros

I love this piece of software, its easy to use and simple to follow. The process flows are perfect for keeping track of candidates, applications, jobs available to work on and to keep the documentation in one location. Perfect for WFH teams.

Cons

I would be great if JA could automate some of the Skills input from a resume as this is still a time-consuming task when we could be doing other things.

Response from Job Adder

Hi Helen, great review. Glad you hear you've had such a positive experience so far. Regarding your feedback around automating data entry for Skills, at this stage we don't automatically skill code a Candidate for the Recruiter. However, to view Candidates with a certain skill, we'd recommend using our Resume Keyword Search. This feature searches based on skills mentioned on a Candidate's resume and works similarly to a skill code search.

Kim Oliver
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

JobAdder: Simplifying the Recruitment Process

Reviewed on 2023/01/12

JobAdder is great and really helpful. It really allows you to do recruitment so easily. Quite a...

JobAdder is great and really helpful. It really allows you to do recruitment so easily. Quite a tool for adding value and amazing experience to all the candidates.

Pros

It allows you to easily track, label and manage your applications. You can easily monitor the status of your candidates.

Cons

Unable to batch add candidates on a Job Positions.

Response from Job Adder

It makes us very happy to hear that JobAdder is helping you be successful in your role. Keep it up!

john
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Management tool

Reviewed on 2023/01/12

Great tool for keeping abreast of candidate movements, applications and job monitoring

Great tool for keeping abreast of candidate movements, applications and job monitoring

Pros

The ability to easily oversee candidates and monitor job progress.

Cons

No comment really enjoy using it as it is easy to keep track of candidate movements and job progress.

Response from Job Adder

It's really great to hear that you've enjoyed using JobAdder in multiple roles. Thanks John!

Simone
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Review of JobAdder

Reviewed on 2023/01/12

Fantastic.

Fantastic.

Pros

The ease of ability to view your own jobs, track candidates, post job ads etc.

Cons

The ability to search our own database for candidates for new jobs is not as efficient as using say SEEK or LinkedIn Recruiter.

Response from Job Adder

Thanks for providing your feedback! I would suggest using Quick Search, Saved Searches or Boolean Resume Keyword Search to supercharge your searching.

Catarina
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Efficient and easy

Reviewed on 2023/01/11

Love it, no complaints at all.

Love it, no complaints at all.

Pros

It's very user-friendly and well organised, we very rarely think of a feature that could make it better.

Cons

That there isn't a quick view of someone's compliance status.

Response from Job Adder

We're glad to hear your feedback, Catarina! We have big plans around compliance, which we will notify you about once released.

edward
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

JObadder a good choice

Reviewed on 2023/02/09

very good

very good

Pros

the support is excellent the system itself is good

Cons

better intergration with linkedin without the recruiter license would be good

Response from Job Adder

Delighted to hear that you are happy with our support and product. Thanks for taking the time to write us a review!

Nirmal
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great CRM and Recruitment Database System

Reviewed on 2023/01/12

Pros

JobAdder is easy to use, intuitive and has a user friendly interface.

Cons

Not a lot, it's generally very responsive and rarely does the system go down.

Response from Job Adder

Thanks, Nirmal!

Matt
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

JobAdder Review

Reviewed on 2023/01/12

Pros

Very user friendly, Simple to use and keeps track of everything required

Cons

Find that JobAdder can be quite slow at times loading required documents

Response from Job Adder

Thank you, Matt, for your valuable feedback. Depending on the document size, loading time can vary. However, if you experience unusual slowness please contact our Support team via the 'Help' button in your JobAdder account right away.

Jesse
Overall rating
  • Industry: Staffing & Recruiting
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Perfect for a small agency!

Reviewed on 2015/12/02

Pros

I run a small executive search company and was looking for a system that not only would work like an ATS but could also act like a CRM. I like to batch communicate with my candidates just as much as my customers. Jobadder does this. In fact, working within JobAdder is smooth and powerful. Posting positions is easy, replying to candidates is easy, building templates, etc.. it's all really simple and effective. After reviewing several ATS systems, I felt that it was the most intuitive and easy to use system for my needs at an attractive price point. Plus the customer support is nothing like I've experienced before from a software company. They're very attentive, polite, and solve all my problems with ease. I promise I'm not paid to say that, they're really that good.

Cons

There's a few of things that I wish could be improved. 1) You can't import all of your LinkedIn or other database (.csv files) records to JobAdder for free. They will do it but, they will charge you. Seems a bit petty. 2) I wish it was a little more similar to Workable where you would import a candidate and it would automatically scrape the web for additional contact information (i.e. additional email addresses, twitter feeds, Facebook, GitHub, Stackoverflow, etc..) to enhance the record. It looks like you can add a picture to your candidate records, but you have to do that manually. Workable does all of this automatically. Lastly, I wish I could create a record from the clipboard as oppose to creating a .pdf or .doc to import a resume. Sometimes I find a resume on a blog and I just want to copy it and paste it into Jobadder. And if I had to nitpick... I wish it was a little bit faster.

Elisha
Overall rating
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

JobAdder is a great tool for Recruitment Teams

Reviewed on 2021/03/03

I enjoyed using Job Adder for recruitment, but it did take some time to set up for our companies...

I enjoyed using Job Adder for recruitment, but it did take some time to set up for our companies uses. Customer support was helpful at times, but at other times, they seemed to deny that there was really a problem or take days to solve a problem or answer questions about things like whether our emails were getting through, etc.

Pros

I liked the way the candidate profiles were organized, being able to pull a list of candidates and view the profiles in a side window and mark them for communication. I liked the organization of the app.

Cons

I felt that the system of tagging candidates for certain skillsets or degrees, etc was a bit more difficult than the use of tags which I like. I did not like that you couldn't make some changes in a job requisition such as ownership, or job title without losing some information within.

Pete
Pete
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Excellent tool for recruiters

Reviewed on 2015/09/09

We've had a few systems at RWA. JobAdder is the pick of the bunch. We're an IT Recruitment agency...

We've had a few systems at RWA. JobAdder is the pick of the bunch. We're an IT Recruitment agency in Auckland. We wanted a tool that could manage our client and candidate base and track candidates right through the different job stages. The key for us is to be able to find talent on our database via an efficient search tool and match it up to the job/client requirements. Would recommend!

Pros

- Intuitive
- Job board integration
- Search functionality
- Cloud
- Mobile
- Support is outstanding!
- Innovative, working on new features all the time.
- Talent pooling
- Reverse marketing
- Duplicate matching

Cons

- Mobile app needs work
- Needs additional bespoke reporting

Lisa
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

How user-friendly is JobAdder?

Reviewed on 2020/08/21

Excellent

Excellent

Pros

Very user friendly and love the Folders feature

Cons

Reporting features and reports that can be used for sales metrics

Tavis
Overall rating
  • Industry: Human Resources
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

JobAdder Review

Reviewed on 2019/05/26

Pros

Ease of workflow makes the recruiter able on with their job

Cons

Nothing, if we find an issue it fixed almost straight away / next day

Martin
Overall rating
  • Industry: Staffing & Recruiting
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product with great support

Reviewed on 2016/03/18

Pros

JobAdder is a great cloud based CRM solution for the recruitment industry. It has a really simple and intuitive user interface across desktop and mobile platforms and integrates well with social networks and Outlook. It has all the functionality required to effectively manage the recruitment process, but in a much simpler and pared down way than other solutions.
What's great is that as a vendor, the JobAdder team offer awesome support and are constantly developing the product to suit the end users. The reporting tools are excellent also. Overall, a great product and quite simply the best recruitment CRM we've used.

Cons

Nothing to say here other that if there's something that's not working as it should, the support and development team at JobAdder are great at resolving it.