Denticon Reviews

Faithful to Denticon

Reviewed on 2019/10/04

It’s been great

Cloud based, easy to use Patient Management, Charting, and Imaging, Billing

Reviewed on 2022/05/26

We are able to manage patient information across multiple offices efficiently.

Support does their very best to try to help you out

Reviewed on 2019/06/06

Great Cloud-based Dental Software

Reviewed on 2020/06/01

To everyone I meet

Reviewed on 2019/10/04

We target a certain daily weekly and monthly production and it helps so much to know our numbers so we know what to market to referring offices, and where we can improve

Denticon (Planet DDS)

Reviewed on 2017/01/10

This software program for my dental practice has been foundational for keeping the patient records and financial records straightforward. The clinical notes section has more detail options than I presently use. The scheduling section is extremely helpful for tracking, planning and can be easily customized. Denticon webinars have been very helpful for explaining new and deeper aspects to the software. I have not had to hire 'trainers' like other dental practice software companies provide: Everything is available through the help portal. I'm very satisfied.

Denticon review

Reviewed on 2020/05/22

It has been such a blessing being able to use this cloud based software, which has allowed me to access data remotely.

Solo practice startup with Denticon

Reviewed on 2015/11/20

Cloud based, no servers necessary other than a Network Attached Storage (NAS) drive for my xrays which cost $250. The software is designed for enterprise/large/multiple office practices, therefore it is supremely over engineered for a standard 1-3 doc practice. Denticon is like Dentrix but in the cloud. Denticon has also been around for over 10 years and is a solid company.
Things I like:
1. Scheduler shows procedures for the appointment and includes the tooth/surface, unlike other PMS
2. Quick batch entry of EOBs and payments
3. Integrates with Lighthouse 360 well
4. Copies of xrays taken in the office are copied to the cloud via Dentiray, I can view xrays remotely on my iPhone or at home, no need to remote in to my office
5. Denticon does not break: there is never a software update gone bad to worry about, there is never a hardware issue, if there is an internet problem Denticon mirrors your data at multiple data centers across the US
6. Virtual Business Services aka outsourced insurance and aging support: To check and verify/enter insurance plans there is a button on the appointment that sends the patient's insurance info to a Denticon agent in the US who then will verify and enter all the necessary insurance info into the patient file. No one offers that.
7. Realtime eligibility: A button you press in the patient's file that connects with the insurance carrier and gives you an immediate eligibility and benefits remaining report
8. Built in time clock for staff. No other cloud PMS that I looked at offers this.
9. Easy to add new users, new locations/practices

Since new ownership software updates have been more frequent but sometimes buggy. Denticon does not have the same grassroots user base interaction/support that is inherent in systems like Dentrix, Open Dental or Eaglesoft because their market penetration is geared towards multiple office/DSO customers.

It does not need to be complicated!

Reviewed on 2016/08/13

I have been using this software for the last 7 years and I wish I knew about it sooner in my career. I spent many hours prior to switching to Denticon worrying about my back up mechanism and paying for updates. I like the fact that all updates are automatic and that I have a say in what I want the software to do for my practice.

Great All-Around Software, Constantly Improving

Reviewed on 2016/10/18

We've been using Denticon since 2007 after switching from Kodak Practice Works. We've been very happy with the existing features, as well as the new features that have been introduced over time. We've been able to remove routing slips and paper charts from our day-to-day practice with this software. We've also been able to seamlessly integrate our digital x-ray software and our payment processing, as well as our electronic claims submission. When we have experienced issues interacting with the software, the PlanetDDS team is always quick to respond. We've also offered a few feature suggestions over the years, and all of them have been implemented. Overall, we're very pleased with the software, and would recommend it to any dental practice.

Paying for a system with minimal support that we cannot use

Reviewed on 2022/10/19

Extremely disappointing.

Dental software

Reviewed on 2019/10/08

Denticon is wonderful

Reviewed on 2017/01/11

Denticon is a wonderful secure online dental program. We completely appreciate that we have full access to our patient's records at all times from any place. The ease of the program and the constant upgrading of the site that is provided is so beneficial. Denticon has the best customer service and they are always welcoming to our suggestions and opinions.

Denticon is a fantastic product! Very satisfied customer!

Reviewed on 2017/01/11

Very user friendly, easy for new staff to learn with the integrated knowledge base and training videos- accommodates different learning styles. We are a growing mobile dental company with over 70 offices and Denticon fits our needs to a "T" with the many schedules and reports we run daily, monthly and yearly. The customer service, support and sales departments are always friendly and willing to go that extra mile to help. We have grown and gone through changes over the last 6 years and I couldn't imaging using a different vendor! Happy with the continued upgrades as well!

Denticon Software

Reviewed on 2020/06/05

Overall experience with Denticon have been mostly positive. They are continually adding new features to aid in ease of use.

very helpful customer service

Reviewed on 2017/08/08

ease of use

Denticon review

Reviewed on 2020/05/28

Major problem solved was the ability to handle a patient question ,view history, or look at an x-ray after hours from home or wherever I am at a computer.

Awesome software for public health dentistry

Reviewed on 2018/11/16

So glad we found this company. We have been using it since the beginning and have never regretted it.

AWESOME SOLUTION FOR MULTI LOCATION PRACTICES

Reviewed on 2017/01/12

WE HAVE USED IT FOR 5 YEARS IN MULTIPLE LOCATIONS. IT IS FLEXIBLE AND CAN BE USED NUMEROUS WAYS TO FIT HOW YOU DO THINGS.

Denticon is simple and easy to use

Reviewed on 2018/12/12

Denticon is how we keep track of all of our patients and make sure that we don't leave out anyone.

Easy to use but powerful cloud-based dental software

Reviewed on 2018/11/13

I have been using Denticon for over 9 years and have not planned to change.

Reviewed on 2017/06/27

Schedule and billing

Dental

Reviewed on 2017/07/07

Claim review

Reviewed on 2020/05/27

Creating and review claims. Posting payments

Love this company

Reviewed on 2018/11/16